Paytm Mobile Solutions — Cash back not credited - vague response from customer care | |||||
I had written several emails to you regarding the above mentioned order and still awaiting 50% cash back of Rs. 2349.50/- only. Every time i receives reply to my email is vague and your executive writes to furnish more information like my transaction ID order ID and every time it is given by me, there is no reply, after 2-3 day another executive copy paste same reply and again ask for more details, in last reply received from PAYTM, your executive said my wallet is credited rs 46.99/- and 50% cash back is given in this amount, the amount credited is cash back transacted on IRCTC and not the order for which im writing you this email. Kindly look into the matter Kindly do the needfull 1) Paytm for Order #[protected]_CC -- Cah back received 46.99 - Completed 2) Paytm for Order #[protected] cash back of Rs 2350/- not received Pending form PAYTM (ORDER NUMBER SHOWN BY PAYTM IS SAME EXCEPT (_CC) IN ORDER NO.1 Was this information helpful? | |||||
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Jan 08, 2017 devender soni's response Plz Refund my 650Rs
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 4 Comments | |||||
Comments
Plz give refund my 650 total Rs 200Rs one time 450Rs last time no transfer amount tnx ...
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+91 12 0477 0770 [Head Office]
+91 12 0306 2244 [Support]
B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
3 times
First two times it got debited from my account but wasn't credited to the wallet.
It says refunded in my profile but its not reflected on my bank account.
Order number: [protected]
Order number: [protected]
Kindly help