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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
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PayTM Mobile Solutions reviews & complaints page 329

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P
prerana biswas
from Delhi, Delhi
Sep 5, 2017
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I withdrew rs.1029 from my paytm wallet to be transferred to my bank account on august 25. It has not been transferred yet. It's been 11 days as of now when i last recieved the mail. The customer help on paytm said it is instantly transferred or takes atleast 3 days. And if not then it is transferred back to paytm wallet. None of which has happened. Please do something about it asap.
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    D
    dcshende
    from Nagpur, Maharashtra
    Sep 5, 2017
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    Address: Nagpur, Maharashtra

    I was booked irctc rail ticket through paytm wallet id [protected] & [protected] on 03/08/2017 rs.388.07 were debited from uco bank to paytm & futher rs.380/-paid to irctc deducting your charges rs.08.07. Further on 16/08/2017 ticked (Pnr no. [protected]) was cancelled. Refund rs.260/- not yet credited to uco bank.-irctc says refund rs.260/-successfully refunded on17/08/2017 but till date no refund credited to ucobank. Pease refund. Thanks dcshende
    Txn no[protected]

    4119.89 money already deducted from my paytm account and not transfered to bank for three days please transfer my money back to my account as soon as possible .

    rail ticket cancelled/ refund not received - Comment #2841721 - Image #0
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      R
      rajukhandolia
      from Allahabad, Uttar Pradesh
      Sep 5, 2017
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      Address: Rewari, Haryana, 123401
      Website: paytm.com

      श्रीमान जी मेने दिनाक[protected] को नेट बैंकिंग द्वारा अपने बिजली बिल अकाउंट no.
      [protected] dhbvn को paytm द्वारा भुगतान किया था लेकिन आज दिनाक[protected] को dhbvn में फ़ोन द्वारा पता करने पर पता चला की न तो बिल का भुगतान हुआ है ना मेरे खाते में वापस पैसे आये है मै इसके साथ नेट बैंकिंग की रसीद संलगन कर रहा हु कृपया मेरी समस्या का समाधान करे मेरा नाम राजेंदर कुमार
      पिता का नाम श्री बिहारी लाल
      फ़ोन no [protected]
      पता न्यू आदर्ष नगर भाड़ावास रोड रेवाड़ी हरयाणा
      बैंक ref no 72499091
      paytm transcation no 22507
      amount 1654 date[protected]
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        G
        Gurupriyan Manickam
        from Puducherry, Puducherry
        Sep 5, 2017
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        I paid my reliance bill thru rcom.co.in by icici netbanking and site directed to paytm and paid rs 1189.54on 24/8/17. Whereas reliance not recd my payment and barred outgoing calls. To resume my connection i paid once again. One sms from ur end stated that payment of rs1189354 has been recd bt one xporttechnologies pvt ltd and order no isorg[protected]. I do not know where my payment gone. Pl help to sort out my issue. I have not placed any order to xpot technologies. If no response is recd from ur end, i shall lodge a complaint with the cyber cell of pondicherry
        Dear Gurupriyan,

        We request you to e-mail us your details at socialmedia.[protected]@relianceada.com, we would be glad to address your concern.

        Regards,
        Reliance Communications
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          E
          Elango786
          from Bengaluru, Karnataka
          Sep 5, 2017
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          Address: Chennai, Tamil Nadu, 600044

          I am used paytm wallet account[[protected]] in last 2 years. Last week [23/8/17] i was faced unauthorized transacation done on my paytm account.

          Some unauthorized person take my amount of rs-2500 rupees in my paytm wallet account.
          Below mentioned that person paytm & bank account details.

          The amount was transferred to mobile no [protected] after that the receiver transferred all the amount in the bank account. Please check the attached bank details and coordinate with your nearest investigation department or bank for further assistance.

          Account number [protected]
          Ifsc code sbin0006597
          Nick name robin
          Bank name state bank of india

          Same date i was raised the complaint to your paytm customer team also. For reference here updated the complaint number [36446661, 36516633] details. But they are not giving pro-pare response.

          They are telling you can directly check with paytm back end team. If you called to customer care team no use for you like they are replying.

          Note:- i am saving my amount in paytm wallet only. If any issue will append in my account means paytm only its responsible person.

          Last two weeks daily i am contact to paytm team. But no use still my issue was not resolved.. Please check and resolve my issue. Thanks in advance.
          Cannot proceed paying through paytm kt say error contact customer care
          Elango786's [Complaint's author] reply, Sep 5, 2017
          Already I am shared my bank account details.but till now iam not received any amount
          I am not happy with your customers service.
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            M
            Manjit Singh Maur Sbp
            from Dhanbad, Jharkhand
            Sep 5, 2017
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            Address: 151509
            Website: [email protected]

            [protected] mob no send me 960 rupess by money transfer on my mobile no [protected] date 04 sep 2017, txn id no [protected]. But this amount not credit in my wallet. So plz solve my problem urgent.
            I have this msg recived but no credit my wallet received rs.960.00 from jot (97xxxx4028) in your paytm wallet. Wallet txn id: [protected]. Buy digital gold on paytm. Plz solve my problem urgent
            +2 photos
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              J
              Joseph_zoengkima
              from Raha, Assam
              Sep 5, 2017
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              Address: 796101

              As i found that ₹399 has been cut off from my state bank of india savings bank account. I feel shocked that i do not have any knowledge about why you did that.. Tha amount who cut off was mentioned in my statement as paytm mobile solution pvt with reference no.[protected]igabxbgde3 dated 26 august, 2017.

              I request you kindly do take immediate action to solve my proble as well as to credit back tha said amount ₹399 to my sbi account..

              Thank you

              Regards,
              Joseph zoengkima colney
              Aug 31, 2017
              nilusamanta's response
              ami agent hota chai
              Aug 31, 2017
              nilusamanta's response
              Hello
              Ami agent hotachai
              I booked a flight ticket through paytm and was given a paytm mall promocode worth rs 1500/- but however, its not working... I feel like being scammed.
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                A
                Aabhas1997
                from Agra, Uttar Pradesh
                Sep 4, 2017
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                I ordered an iphone6 32gb on 28th august... The product was delivered on 31st august but i havent received cashback yet and when i mailed this problem to paytm... I received a reply that i havent applied the promocode... There was a cashback of 5500.. Then why will i not apply the promocode... The order id is [protected]... Therefore i kindly i request to to look after this matter and get i resolved as soon as possible
                +1 photos
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                  M
                  Mahaveer saharan
                  from Sambalpur, Odisha
                  Sep 4, 2017
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                  Address: Sri Ganganagar, Rajasthan, 335001
                  Website: Paytm wallet

                  Sir,
                  I have made two transaction of 5000/-
                  Each time deduct 5000 from my account
                  But after 4-5 message shows your transaction failure and money didn't reach where it was sent
                  It was urgent
                  I have make complain on daily basis but they always provide me complain number and said you complain have registered and our senior person will make you call in 24 hours
                  Now it has been 50 hours passed and i have not get any result
                  Please send back money 10000/- to my wallet
                  Dear sir i m very worried because someone is using my sbi account for paytm from 23 april 2017.now i have blocked my atm. And i want to know who was using my account. I hsve lost my 70000 rs. Please help me as soon as possible
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                    A
                    abuazad
                    from Madhugiri, Karnataka
                    Sep 4, 2017
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                    Address: Kasaragod, Kerala, 671124
                    Website: paytm

                    I recharged a paytm mobile number my number [protected] i pay another paytm acound [protected] trasection id [protected] date 3 sep 2017 through our paytm rs 500 but this amound credited another acound plz refund my cash 500 in my acound [protected]
                    +1 photos
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                      D
                      Dolly13313
                      from Nagpur, Maharashtra
                      Sep 4, 2017
                      Resolved
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                      Resolved

                      I was trying to book train ticket on 3, sep, 2017, my money got deducted but ticket not booked due to some problem. Amount was 1399. Order no was [protected]
                      Refund my amount in 1 day as its your mistake. I want my money back in my paytm account.

                      Dolly

                      I was trying to book the train ticket on 3, sep, 2017 but due to some reason my money got deducted but ticket not booked. You guys should immidiatly refund my money but its been 1 day i have not received the same. What d hell is ds pathetic service. Why you have so much neglegence in this situation. How can you do this error putting yout customer in trouble. I want my money back of amount 1399 today itself.. My paytm reg mobile no [protected] dolly
                      Sep 4, 2017
                      Complaint marked as Resolved 
                      mycomplaint not resolved man .are you guys mad..someone is calling me and asking my paytm password..who has right to ask such stupid questions.I cant compromise mysecurity and will not disclose any private password
                      Sep 04, 2017
                      Updated by Dolly13313
                      I was trying to book train ticket on 3, sep, 2017, my money got deducted but ticket not booked due to some problem.amount was 1399.order no was [protected]
                      Refund my amount in 1 day as its your mistake .I want my money back in my paytm account.

                      Dolly
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                        D
                        Dibyatanu Kundu
                        from Kolkata, West Bengal
                        Sep 4, 2017
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                        Address: New Delhi, Delhi, 711104
                        Website: www.paytm.com

                        I have ordered a adidas sport shoe size 8 on 1st sept... Order id is [protected].. The shoe is very small in size... My feet size is 27 cm and as per the size chart i have ordered size 8... But the shoe is not fitting... I need the size 10... Please help me i save lots of money to buy this product... I am not able to return the product... Please help me sir... I don't want refund just give me the larger size... Thank you
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                          C
                          Chinni.kishor Kumar
                          from Vijayawada, Andhra Pradesh
                          Sep 4, 2017
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                          Address: Prakasam, Andhra Pradesh, 523001
                          Website: Paytm.com

                          From my paytm wallet amount deducted for 3 transactions done by unknown. Paytm will send email sms otp. But regards not received any confirmation from paytm. Transaction i'd is [protected], [protected], [protected]. Paytm can't respond minimum. Who bought in another site useing paytm. I want my amount returns back. Paytm trust is question mark now. Help me
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                            H
                            Hina Peshwani
                            from Mumbai, Maharashtra
                            Sep 4, 2017
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                            It has been 3 weeks now that i have raised a complaint to paytm in order to change my name in the ticket and just to add a middle name they have taken 3 weeks and change the visa type to student visa but the issue is not yet resolved. My flight is tomorrow, i am not sure whether i will be able to fly or not and moreover these people don't have the courtesy to call back. I have called them several times and waisted my time but to no avail. These paytm people blame it on cleartrip their vendor and cleartrip blames paytm. If i enquire from emirates they tell me adding a middle name is free of cost and cleartrip took 550 rs last to last saturday from me and still no amendment in name has been done when i have already provided scanned copies of my passport and visa for student visa check to be made 10 days back.

                            I am feeling hopeless and don't really know what to do now.
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                              A
                              Abdullah1
                              from Mumbai, Maharashtra
                              Sep 4, 2017
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                              Address: Kolkata, West Bengal, 700054

                              This is to inform you that on 2nd sep'17 rs. 2200 & 3rd sep'17, rs. 3000, 3000 total rs. 8200 have been deducted to your company from my axis bank account without my knowledge. I do not understand how you could done this? I am requesting you please return back this money to my account.

                              I have seen lot of fraud bank transaction complain to your company name, request you to please don't do this.

                              Sk abdullah
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                                A
                                Anand Summy Verma
                                from Pune, Maharashtra
                                Sep 4, 2017
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                                Address: Pune, Maharashtra

                                I pay 2000 to the wrong person. Because of paytm num i confused nd send money to the wrong person. How i cash back and transfer to the right men.
                                +1 photos
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                                  A
                                  Amina sheha
                                  from Basavana Bagevadi, Karnataka
                                  Sep 3, 2017
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                                  Website: Paytym.com

                                  Sir, my account is blocked due. To typing wrong password again and also i tried to reset my password but i didn't get any link from your side so plzz help!! I was trying for two days i didn't get any actions from yours side when i call the customer care my account is currently blocked sir please unblock it and please send me the reset password link
                                  I attempted mamy more times but code not worked please help me...
                                  मै पिछले एक माह से पेटीएम एकाउंट खोलने का प्रयास कर रहा हूं, बार बार रिसेंड ओ टी पी करने पर भी ओ टी पी नहीं मिल रहा है | आपके कस्टमर केयर के नंबर भी नहीं लगते, किसी अधिकारी के नंबर भी नहीं है जिससे बात की जा सके | ऐसी छोटी छोटी चीजें ही हमारे सिस्टम पर प्रश्नवाचक लगाती है |
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                                    M
                                    Medani
                                    from Noida, Uttar Pradesh
                                    Sep 3, 2017
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                                    Address: Hisar, Haryana

                                    I was supposed to get 50% cashback in my paytm wallet on an order of rs 396.

                                    But no cashback is given to me. This is a fraud!!!
                                    Please see my prder details below -
                                    We have received your order no.179 amounting to rs.396 and its being prepared. You can track your order at http://bit.ly/1PfGWYl thank you!

                                    Transaction id at paytm [protected]

                                    Please help
                                    Do not have book movie tickets

                                    dominos cashback not received in paytm - Comment #2839525 - Image #0
                                    We have purchase 5 items and promocode shopnsave applied but we have not receive cashback
                                    Recharge status is successful on paytm but the recharge is not done please resolve the issue.
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                                      H
                                      harry130993
                                      Sep 3, 2017
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                                      Website: Paytm.com

                                      I have ordered sony 1 tb external hard disk from paytm and i received it but i didn't received the invoice (Bill) of hard disk and now it is not working all data is corrupted and not showing in my laptop. It is in warranty period i have warranty card but when i go to sony service centre they ask me to bill of hard disk which i don't have because paytm does not send me the bill. I complained in paytm regarding this problem that i need bill but the said that the order is old so they can't track the details of this order and doesn't provide me bill. And paytm company doesn't have any customer care no.
                                      +1 photos
                                      First time I called to Paytm customer care they not received my called till the 15minut and Rs. 17 charged me but why they charged me that is not my fault they not received my call they charged me why

                                      I called for other problems and they create new problem
                                      I am going to complaint in police station

                                      external hard disk 1tb sony company - Comment #2839467 - Image #0
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                                        buddhimaan
                                        from Pachperwa, Uttar Pradesh
                                        Sep 3, 2017
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                                        Address: 226001
                                        Website: lucknow

                                        Account number[protected]
                                        Rajan gupta
                                        Transaction by Paytm add money with failed 1000
                                        17/08/2017
                                        Time 3:50 pm
                                        Oder id number
                                        [protected]
                                        Please requested payment Apdate
                                        Mobile number [protected]
                                        ATM and debit card related
                                        +2 photos
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