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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
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T
Tanuj Sahu
from Nagram, Uttar Pradesh
Jan 13, 2017
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Address: Jhansi, Uttar Pradesh
Website: Paytm.com

I have all the data of deduction.I have added 315Rs on 23rd Dec 2016 and till date I have received no money back .They replied that the fund will come in 2 days but till now I have received no fund back.
I have posted number and trnx number also but the fund didn't came till now.so I ask to have action against it.
Paytm number [protected].
Email id [protected]@gmail.com
Pls get my money back soon.
Thank you.
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    V
    vivekkuttan
    Jan 13, 2017
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    Address: Chennai, Tamil Nadu, 600017
    Website: paytm.com

    Hi I am raising this complaint,
    I was booking ticket in IRCTC through paytm gateway I did my payment too... My amount was deducted and got an order id from PAYTM -

    order ID: [protected].
    My mobile number registered is [protected].
    email address: [protected]@gmail.com

    I raised complaint 3-4 times to paytm as I am not able to reach them.

    In my order page in my account no order found for ticket booking. after 10 days also my amount not refunded. Very disappointed with paytm as it is trusted gateway for money transaction.

    Kindly take an action on this case as this seems to be a big issue, as they blindly provide an order id. which is not reflected in my account and when I raise a ticket in PAYTM website no ticket ID also generated.
    +6 photos
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      A
      ambarc
      from Mumbai, Maharashtra
      Jan 13, 2017
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      Hello,
      I have done a payment (INR 1744) to Domino's on 26th Dec 16 at 10:05:09 PM.
      Paid for OrderJubliant Order #662fd64c41e95d4b1fe7Paytm Cash Txn ID [protected].
      Due to some technical reason this was not processed at Merchant's end.
      And now they have processed the refund on 2nd of Jan-17.
      But the money not yet credited to my account.
      I have been calling mailing Paytem care almost everyday but no response.
      Please find attached images for reference.

      Also please credit back the money INR 1744 to my wallet.
      +2 photos
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        P
        parul kharava
        from Tikamgarh, Uttar Pradesh
        Jan 13, 2017
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        Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
        Website: paytm.com

        1). Register Mobile number is [protected] / [protected]@gmail.com
        2) wallet value 5000
        3). Order No : [protected]

        Transferred to BankBank Txn ID: [protected]Paytm Cash Txn ID [protected]-11-30 02:40:07 PM

        BUT NOT CREDIT NI MY ACCOUNT

        I ATTACHED MY MINI STATEMENT
        PLEASE CHECK MY MINI STATEMENT, WHERE IS YOUR REFUND MONEY

        KINDLY PLEASE STOP YOUR FAKE MAIL AND FAKE ARN NUMBER

        BANK TOLD ME THERE IS O REFUND MONEY CREDIT IN MY ACCOUNT

        NOTE THAT

        CONTACT ME ON NEW NO : [protected]
        +1 photos
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          Y
          Yasin11
          from Pune, Maharashtra
          Jan 13, 2017
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          Address: 411048
          Website: www.paytm.com

          I had written several emails to you regarding the above mentioned order and still awaiting 50% cash back of Rs. 2349.50/- only. Every time i receives reply to my email is vague and your executive writes to furnish more information like my transaction ID order ID and every time it is given by me, there is no reply, after 2-3 day another executive copy paste same reply and again ask for more details, in last reply received from PAYTM, your executive said my wallet is credited rs 46.99/- and 50% cash back is given in this amount, the amount credited is cash back transacted on IRCTC and not the order for which im writing you this email.
          Kindly look into the matter Kindly do the needfull
          1) Paytm for Order #[protected]_CC -- Cah back received 46.99 - Completed
          2) Paytm for Order #[protected] cash back of Rs 2350/- not received Pending form PAYTM (ORDER NUMBER SHOWN BY PAYTM IS SAME EXCEPT (_CC) IN ORDER NO.1
          Jan 08, 2017
          devender soni's response
          Plz Refund my 650Rs
          I tried to add Rs 500 to my Paytm wallet
          3 times
          First two times it got debited from my account but wasn't credited to the wallet.

          It says refunded in my profile but its not reflected on my bank account.

          Order number: [protected]

          Order number: [protected]
          Kindly help

          Cash back not credited - vague response from customer care - Comment #2638270 - Image #0
          Cash back not credited - vague response from customer care - Comment #2638270 - Image #1
          Dear sir my paytm amount transfered in a bank my amount decuted my paytm account no transfer in bank please check my amount 1400 on 17/12/2016 my bank name indian overseas my account no [protected] my paytm id pardeep kumar my mobile no [protected] please check my amount please please
          Plz give refund my 650 total Rs 200Rs one time 450Rs last time no transfer amount tnx ...
          ...
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          Sry
          My A/C.no [protected] my balance deducted to seven hundred date 26/12/16
          It is not deposit to bank account or Paytm
          So why Order if: [protected], [protected]
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            S
            Sateesh pandey
            from Haridwar, Uttarakhand
            Jan 13, 2017
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            Address: New Delhi, Delhi, 1108

            You have received Rs.200.00 from 99XXXX6019 in your Paytm Wallet. This New Year, Avail Exciting Offers on Recharge. http://m.p-y.tm/rs PaytmKaro

            Dear sir this massage receive 200 rupees 31 Dec 16
            But not show in my pytum account balance
            So please refund in my pytum balance

            Name. Sateesh pandey
            Mob . No. [protected]
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              R
              rajagopal.vn
              from Chennai, Tamil Nadu
              Jan 13, 2017
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              Address: 600044

              On 02.01.2017, Rs. 5000 has been deducted from my account without my consent. In the Info it is written as " PAYTM APP " . I haven't done any transaction through bank at that time then how can PAYTM deduct money from my bank account directly. I have lodged complaints through customer care number but no one called till date.
              I received call from customer care and me to enter OTP on mobile to adjust reward points and deducted money from credit card to some one PAYTM APP. Message received as transaction done to PAYTM APP.
              Kindly do needful to get back amount.
              I am paytm businise

              Request for fraud PAYTM account details to trace - Comment #2638263 - Image #0
              Sir plz plz help me maine 4000 wallet mai add keya to maine fr usko bank to RETURN TO BANK kr dya but muje wo 4000 bank main received nai hue
              BANK ID [protected] WALLET ID[protected] PLZZZ HELP ME SIR
              Sir please help me I am wallet to bank transfers amount rs 2000/ but payment not credited my PNB account paytm wellet trans I'd [protected] dt 30 Dec 2016 till date not received my payments and seven day already complete please urgently provided my payments my bank account Thanks Ashok Nimesh mobile no [protected] e-mail I'd ashok.[protected]@yahoo.com
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                B
                Brijesh Asthana
                from Chandauli, Uttar Pradesh
                Jan 13, 2017
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                Address: Lucknow, Uttar Pradesh, 226012
                Website: Care@paytm

                Sir
                I opened an account in paytm, and deposited Rs.5000/-from my account of axisbank.no.[protected] through net banking on 28/11/2016.
                Now I don't want to continue and want refund of my money.paytm is not giving satisfactory reply.Also no body talk in customers care no..
                Pl.help me.
                Brijesh Asthana
                Mob.[protected]
                K 342, Aashiyana,
                Lucknow.
                [protected]@yahoo.co.in
                [protected]@gmail.com. Mo.[protected]. I have created new account for my Ptm money not found so plZ help me my fast account is Gmail account and unfortunately login my Mobil number [protected] and create new account my money amount Rs.10095 so plZ back my new account .i have send to screen shot

                Refund from paytm - Comment #2638278 - Image #0
                When I transfer amount from my bank a/c to paytm wallet instead of adding to the wallet it gets refunded to my bank a/c. What is the reason and solution? It had happened three times today morning. I am finding it difficult to make payments. Please reply early.
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                  M
                  Manas9658
                  from Ranaghat, West Bengal
                  Jan 13, 2017
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                  Website: www.paytm.com

                  Hi, i am Manas kumar sahoo, i had added money to my wallet on the next day my account had blocked by paytm, 25 days past bt there is no results. They mailed me that the matter is under investigation, they donot provide me any time limit, plz help me. My registered email id [protected]@gmail.com
                  I had called they local office bt they donot help
                  +1 photos
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                    S
                    Siva Panchapakesan
                    from Jayamkondacholapuram, Tamil Nadu
                    Jan 13, 2017
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                    Address: 621802

                    I can't transfer money to bank in this page i choose it will be blank...
                    Also i can't reach with paytm customer care I'm very disappointed..

                    Very worst customer care center to support customer no one contact from paytm

                    Not clear notification to basic faq also that problem is continues last two day's .

                    Till now i don't have any resolution.

                    I want my money
                    This is kishan from jmknta I have added 100rupees yo paytm wallet . money was deducted from my account but not added yo wallet
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                      N
                      nimishjain1000
                      from Delhi, Delhi
                      Jan 13, 2017
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                      Address: 110031
                      Website: paytm.com

                      My paytm account o[censored]sername - [protected] .
                      I added 900rs 18/12 (transaction Id- [protected]) and I recharged 295 rs after that . But today when I opened my paytm wallet I found my balance is zero which is supposed to be
                      605 rs. It is not showing any any of my recharge and orders in order history and even there was no saved cards.
                      Solve this issue as soon as possible as without using paytm on time make situation even worse .
                      Sandeep Jain
                      [protected]

                      I haven't got any reply from paytm although it has been 3 days .
                      Sir, I use paytm recharge at 25/12/16. balance reduce my sbi account but not recharge my wallet. After 15 days money not back my account. Please any solution my problem.

                      Lost 605 rs in paytm account - Comment #2638272 - Image #0
                      Paytm me bhut hi drama ban gya hai custor care no. lagao to aur hi apne kahani sunake mobile balnce cut jata hia ..customer care se baat nahi hoti... sabhi log problem hai apki jai ghatia system se
                      Paytm transfer Wallet I'd [protected].before some days I was send one hundred nineteen rupees (1900)Rs in a bank account by paytm wallet but money not found in bank account so please solve my problem.
                      When I add money the problem create and money is not added my a/c in sbi
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                        U
                        Umesh Kuruba
                        from Raichur, Karnataka
                        Jan 13, 2017
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                        Address: Bangalore, Karnataka
                        Website: paytm

                        Plz refund my money how many days do you want to refund my money I'm waiting till now from January 2nd haaaa may you people playing with me just tell me do refund my... Otherwise tell me I'm going to consumer court then I know how to collect my money 💵
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                          N
                          nishagautam225
                          from Delhi, Delhi
                          Jan 13, 2017
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                          Address: New Delhi, Delhi, 110041
                          Website: [email protected]

                          Please take a serious notice on my msg. I have transferred money amount 14, 700 from my paytym account as i have also send uh the screenshot of the paytym msgs .. but when i have checked the account balance in my pnb account there is no money please kindly inform where is my money.Take a serious action
                          as per paytym msg sometimes it may take 7 days bt my money was transferred on 29th of december so its more than 10 days.
                          help me
                          even i have a talk to my pnb bank they are assuring no money is being transferred from paytym.
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                            K
                            kavyashree sagar
                            from Bengaluru, Karnataka
                            Jan 13, 2017
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                            Address: Bangalore, Karnataka, 560001
                            Website: Www.paytm.com

                            For a failed transaction money has been deducted from my wallet then we ended up paying using debit card. AMOUNT HASN'T GOT DEBITED YET it's been more than 24hours.
                            +1 photos
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                              K
                              Kushaba
                              from Mumbai, Maharashtra
                              Jan 13, 2017
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                              Address: Pune, Maharashtra, 91

                              Dear Sir/Madam,

                              I am Dabhade K K ( Mob No.[protected] ) form chakan, Pune.

                              Sir I transfer Rs.2, 500/- to my bank account on 2nd Jan.17 but till date not received yet. I registered the complaint on their [protected] at least more than 10 times but no response received from them.

                              Plz. help.
                              Jan 13, 2017
                              Updated by Kushaba
                              I had registered 13 times complaint on paytm customer no. [protected] but no response from their side. 11 days gone after transation dt.
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                                T
                                tamals76
                                from Buxar, Bihar
                                Jan 13, 2017
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                                Address: Gautam Buddh Nagar, Uttar Pradesh
                                Website: PAYTM

                                On 07.01.2017, Rs. 5000 has been deducted from my account without my consent. In the Info it is written as " PAYTM REV MMT[protected] " . I haven't done any transaction through bank at that time then how can PAYTM deduct money from my bank account directly. I have lodged complaints through customer care number but no one called till date.

                                Worst experience so far.

                                The screenshot of the SMS is attached.
                                +1 photos
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                                  R
                                  Rohidas Vasavw
                                  from Mumbai, Maharashtra
                                  Jan 13, 2017
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                                  Address: Thane, Maharashtra, 421503
                                  Website: paytm wallet

                                  My Self Rohidas Vasave. I have transferred amount from my Saraswat Bank account of Rs. 1000/- on 08/01/2017 with UPIN[protected] Reference no.[protected]. but the amount is not credited in my Paytm wallet. I request you to please see in to this matter and help me to solve this query and credit the same amount to my wallet as I have to make many payments.
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                                    M
                                    mamta mandeep
                                    from Dhilwan, Punjab
                                    Jan 13, 2017
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                                    Address: Patiala, Punjab, 147201
                                    Website: www.paytm.com

                                    R/sir,
                                    my reg mob no is [protected] and email id is :[protected]@gmail.com
                                    on 5.1.2017 i transferred 8000 rs to my bank account whose details are
                                    Bank txn id: [protected]
                                    wallet txn id:[protected]
                                    rs 8000 deducted from paytm wallet but not credited to my bank account.7 working days has gone.
                                    i complained so many times to paytm team to solve my problem but they told me that paym has rfunded to my bank and bank ref is[protected].i go to bank but they told me that they can not help me and contact paytm.
                                    paytm has no contact number.
                                    HAVE YOU NOT ANY VALUE OF MY MONEY??WHERE IS MY MONEY?? I AM STRICTLY IN NEED OF MONEY TO PAY SOME BILLS. kindly credit to my bank account or i will go to consumer court.
                                    I kindly request u to credit today
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                                      R
                                      Rajeshasdada
                                      from Pilani, Rajasthan
                                      Jan 13, 2017
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                                      Address: Jodhpur, Rajasthan, 342304

                                      Sir
                                      I transfer fund from paytm wallet to my bank account tomorrow afternoon. But status show payment is pending and money also deducted from my wallet. please make payment success as soon as because some urgent stop after payment fail.
                                      transaction id- [protected]
                                      mobile no - [protected]
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                                        R
                                        Rajesh kumar RK
                                        Jan 13, 2017
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                                        Address: Coimbatore, Tamil Nadu, 641103
                                        Website: www.paytm.com

                                        I have made transfer money from my Paytm wallet to my bank RS 5000 on 27.12.2016.
                                        But till now not yet credited the money to my bank.
                                        I have called many more times to bank side and Paytm side and also mailing.
                                        Bank people telling they can't traceout. Paytm people giving with in two days will credit to bank.. But iam waiting for this last 18 days..
                                        +1 photos
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