Paytm Mobile Solutions — money balance in paytm account vanished

Address:Thane, Maharashtra, 400610

I have been using paytm account and keeping funds for use o[censored]ber cab service only. I will not be able to book unless i have funds above
Rs.350 in paytm account and i keep replenishing the same as and when needed. I had a balance of rs. 300 in the account last when used.
After a month of non use, i got a message to re validate the paytm and on doing so, the balance got vanished and shown zero.
I am surprised and made complain in the mobile app. They asked for ref. Number of the use. When i have not used at all, i am not able to prove this.
Where as paytm will have records of funds loaded on the mobile number [protected].
I request you to check this last transaction and the balance and reimburse the same quickly.
Due to his issue, i am afraind that i should not use paytm at all and advise friends as well on the same.
Pl. Revert.
Thanks.
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Mar 11, 2018
subhajitr38's response
Thanks a lot paytm team for resolve it.
Complaint comments 

Comments

Money was deducted from my card. but not added to my wallet.Showing me that "your payment awaited". on 11th March 2018 1:05 p.m.please resolve it I need money urgent.

10000 rs deduct from my wallet but not received in bank account .

Hello sir,
Paytm deduct my money twice and both recharge has been failed but i got refund only 1 time for 2 paytmenys. Payment of rupees 399 has not been refunded yet. Please refund my money asap.

I purchased a mobile phone through paytm but as promised still not received my cashback of Rs 10000 as about 1 month have passed. I purchased mobile phone on 10th February.
Cancellation id =[protected] .
I have book a ticket after some day i cancell this ticket but no refund in my account .transaction is id [protected] cancellation of date 22Feb. 2018

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