[Resolved] Paytm Mobile Solutions — Money not deposited into my bank account | |||||
I have deposited 6900 Rs from my Andhra Bank debit card to Paytm wallet on December 29th 2016. I clicked return to bank option for the same amount on the same day. The Paytm transaction is showing successful but, neither the amount was deposited to my bank nor refunded back to my wallet. Below is the transaction details: Transferred to BankBank Txn ID: [protected] Paytm Cash Txn ID [protected] [protected]:03:14 PM I have raised complaint with them twice, set emails to them regarding this. It has been 14 days but no one responded till now. 6900 is not a small amount for the middle class people. Please take this complaint as a priority. HarshaNihanth +91 [protected] Was this information helpful? | |||||
Jan 17, 2017 Complaint marked as Resolved I sent emails to them daily and PayTm sent an email to me on Jan 14 that the money is deposited to my bank account. | |||||
7 Comments | |||||
Comments
By mistake i was recharge on wrong no..
Reply
I had deposited 700 rupees...from my boi bank accout on[protected], , after that i click on the return back money to my account but it did not respond on[protected], , , i tried again on[protected] on 8:15 pm...shows retun to your account...after that i checked my ac. balance on[protected] and found money had not return to my account...
Ok Letz try
I had written several emails to PAYTM regarding the my order and still awaiting 50% cash back of Rs. 2349.50/- only. Every time i receives reply to my email is vague and your executive writes to furnish more information like my transaction ID order ID and every time it is given by me, there is no reply, after 2-3 day another executive copy paste same reply and again ask for more details, in last reply received from PAYTM, your executive said my wallet is credited rs 46.99/- and 50% cash back is given in this amount, the amount credited is cash back transacted on IRCTC and not the order for which im writing you this email.
Kindly look into the matter Kindly do the needfull
1) Paytm for Order #[protected]_CC -- Cah back received 46.99 - Completed
2) Paytm for Order #[protected] cash back of Rs 2350/- not received Pending form PAYTM (ORDER NUMBER SHOWN BY PAYTM IS SAME EXCEPT (_CC) IN ORDER NO.1
Kindly look into the matter Kindly do the needfull
1) Paytm for Order #[protected]_CC -- Cah back received 46.99 - Completed
2) Paytm for Order #[protected] cash back of Rs 2350/- not received Pending form PAYTM (ORDER NUMBER SHOWN BY PAYTM IS SAME EXCEPT (_CC) IN ORDER NO.1
Paytm Center's reply, Dec 24, 2019
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