Paytm Mobile Solutions — my booking order id [protected]

Website:

paytm.com

I booked a flight ticket for mangalore to jaipur for me and my wife. While entering passenger details, paytm automatically selects the gender as mr. Instead of asking us to choose the same. By error i selected my wifes name also as mr instead of mrs. With great difficulty, i got throught to paytm customer care for rectifying the same. Finally the carrier sent me the rectified itinerary with correct name. However, paytm is still not sending me the rectified ticket with correct name. They are simply asking 24 hours each time and not responding to the message help section. I had booked ticket on 6th september 2018 and raised the issue on same day. The problem is still not solved. Now i am afraid i may not be allowed to enter the airport without a proper ticket in the name of my wife. Also i am unable to claim the tickey reimbursement from my employer which was a part of leave travel concession. Overall, pathetic response from paytm to resolve a simple issue. Despite of the carrier issuing me a revised itinerary, paytm has not issued me a proper ticket.