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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
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Bad 😕 It seems that PayTM Mobile Solutions has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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PayTM Mobile Solutions reviews & complaints page 557

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A
Ag07
from Mumbai, Maharashtra
Dec 26, 2016
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Address: New Delhi, Delhi, 110007
Website: www.paytm.com

I have purchased product from Paytm vide order no, [protected] but product received damaged and regarding this matter i have filed a complaint in service center of manufacturer i.e. piegon but they says that product is too faulty and not solved till date and paytm regarding this matter not accept the replacement because time lapse. Please solve my issue...
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    V
    vignesh.babu
    from Delhi, Delhi
    Dec 26, 2016
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    Address: 625001
    Website: www.paytm.com

    Am using Paytm mobile app using that i have transferred my amount Rs.1500 to another Paytm wallet. amount has deducted from my wallet and shows transaction successful but it is not get credited in payee wallet more over i have raised this issue to paytm customer care and still i didn't get my money back and even there is no proper response from Paytm team. This is too ridiculous and i lost my valuable money because of their awful customer response. Dear Paytm please don't do such things to your customers.
    View replies
    I have made one transactions of Rs.3500 transfer to that no.[protected] paytm wallet.Please refund my amount of Rs.3460 as soon as possible.The transaction id for Rs.3460 payment is order no.[protected] and CC Transaction ID: [protected].Its my kind request to take some serious action against this e-commerce website PAYTM.

    Awful Service - Comment #2624815 - Image #0
    Reply
    Facing add money problem.. i had add 11000 rupees to my wallet from bank account but money is reflected in my paytm wallet plzz help me fast and refund my balance immediately otherwise i will case..

    Awful Service - Comment #2624841 - Image #0
    Reply
    Sir/Mam, I want to add 1500rs but by mistake i add 15000rs in my paytm after that i choose return to bank option in Paytm on dated 18/12/2016 but money not receive in bank till date (Mini Statement Attached). how much time it will take to return bank. While already 06 days passed.

    Awful Service - Comment #2624873 - Image #0
    Reply
    Dear sir/madam
    I have transferred 4000rupees Paytm to bank account on 20/12/2016 amount debited in Paytm but not transferred in bank account showing pending yesterday onward so please solve my problem and refund my money back very urgent.
    Thank u

    Regards
    Prethesh
    Reply
    Maine apne paytm khate me 17_12_2016 ko rs 1500/- dalethe lekin kush karan ke vajese fir apne bank me vapas dale to abhitak bank me dipojit nahi huye our paytm me pending bata rahe hai
    Reply
    I Transferred the money to bank account.
    but It shows pending.
    please Add the valet of my paytm account .
    Reply
    I have received fake product and i have registered many complaints but yet my problem is not resolved order id [protected] and patym is just giving me advices and its 10 days but my return request is not yet accepted and i want to return and want refund
    Reply
    Dear Team,

    I am unable to recharge the Idea number of J&K from very begining, please do the needful to fix the issue.

    Mumtaz
    [protected]
    Reply
    My payment is not successfully 1300 deposit to Bank Syndicate
    Reply
    Please give me change of mobile no.[protected] & want to change mobile no of [protected]. is any process of change mobile no.
    Also today Im credit via debit card that amount credit to my card. please solve issue.
    Reply
    Hello on 19/12/2016.
    I transfer the amount of 5000from my wallet to.my bank account..but the transfer is still showing.pending and the amount hav already been deducted from my wallet..
    Sir..this is the second time its happening with me..
    Please take some serious action from your side before we move on...
    Reply
    In November month I had added Rs 500 to my paytm wallet and used rs 70 out on my own account. So 500 less 70 should be 430 rupees but my wallet balance is reflecting rs 10, I had raised a ticket to paytm but no response from them, please help me on this.
    Reply
    A phone call from no.+91 [protected] came to my phone at 17:42 today.The person was asking for code no./OTP no, Which has come through message from PayTM for verification. After giving code no./OTP no. my PayTM has blocked and showing zero balance. Please refund my balance amount and register a complaint.
    Reply
    I transferred Rs 5000 to my State bank of Travancore Tirur Branch ac from payment wallet on 18.12.16 . The amount debited from wallet but not credited in ac. 'Pending' is seen in the concerned payment summary. So pls.solve the issue
    Reply
    My PayTM number is [protected]. I have send Rs. 2000/- to my bank account linked in my PayTM account. Transaction is successful but fund not received in my Bank account. I sent query through PayTM also but no response
    Reply
    I have my Paytm wallet and then suddenly a msg comes that, i have made payment of rs 151 for bewakoof.com for shopping and provided me the order no. But i have not made any payment. I dont posses any account in bewakoof or have done shopping
    Reply
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      V
      vishal kalambe
      from Mumbai, Maharashtra
      Dec 26, 2016
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      Address: Pune, Maharashtra, 411026
      Website: www.paytm.com

      I have airtel internet recharge one time rs 98 Dt: 25/12/2016 but, not successful then time order no. [protected] still not response on that order no. i was tried two time order no. [protected] / [protected] this is repeated order no. when i tried 3 times only one time successful from our side what is the reson about unsuccessful order no. why create this situation on your network please refund and check balance by order no. and resolve the problem this may not create in future. hope you understand your customer. please revert to back to me.
      +3 photos
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        A
        Aswin R B
        from Thiruvananthapuram, Kerala
        Dec 26, 2016
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        Address: 695501
        Website: paytm.com

        I have paid my bsnl landline bill of 2570r thru paytm app three days back and till now the bill is not paid. but cash got deducted from my account. my phone got cut and i had to pay that bill in bsnl office directly with fine. Pls know one fact that when i went to bsnl office, they told i cant pay using paytm... Paytm is not authorized to bsnl landline bill. but still they provided the landphone bill payment link in their app. Then they told they hav no connection with paytm..

        i have contacted paytm customer care and no response i mailed too. they hav enot even refund that amount. why they doing this kind of negligence to customers. so kindly take necesary action

        order no. [protected]

        I am attaching the transaction done using paytm and the photo of bill i had to pay extra in bsnl office
        +2 photos
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          A
          adiveppasajjan
          from Pune, Maharashtra
          Dec 26, 2016
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          Address: 411026

          Dear Sir,
          This is inform to that i was purchased netmeds through paytm & amount has been deducted in my account SBI bank, on dated 16 dec 2016
          As of now netmeds has not confirmed my order yet, due to they are not received payment from PAYTM, please check and advise, & do the needful
          Here is the PAYTM POS 97998 at PAYTM txn #[protected]
          I had tried to call to paytm but not sucessfully yet
          I had tried to call to netmeds As stated that payment not received yet.
          I raise the compaliant to SBI custmercare & they raise ticket no PO[protected]

          I apperciate your quick action/resolve this issue asap
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            V
            Vishal birle
            from Raipur, Chhattisgarh
            Dec 26, 2016
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            Address: Indore, Madhya Pradesh, 452001

            Sir I m Vikas Gupta please give me my refund .You say 7working days having your solution but today's now is 16 days refund is not successful in my account I m giving lots of complaint but Paytm is giving me reply .You said discuss on bank I also daily discuss bank manager .But he said that Paytm not send ur 4500 refund in bank .
            Bank.pnb
            Order I'd.[protected]
            Date 14/12/2016
            Please I requested to u sir plz give me my fund Mai bahut pareshan hu .
            Last option court notice . U says Paytm right .Bank says bank right .So where is my payment .My refund is 4500rs.
            +1 photos
            Dec 19, 2016
            Patan Subhan's response             Transfer to the bank my amount
            Dec 26, 2016
            Updated by Vishal birle             Gh
            View replies
            I have try to add money in paytm wallet 15 Dec 2016 Using Order No: [protected] and Bank reference Number:[protected]. But my 200 Rs. Not refunded yet not added in my wallet. Please take action ASAP

            You can call me: [protected]
            Email : bidhi.[protected]@gmail.com

            Paytm refund problem - Comment #2624846 - Image #0
            Reply
            I booked 2 movie tickets on 19th December at 11 pm, the amount was deducted from my paytm wallet, but I have not received movie tickets till date. Kindly resolve this issue at earliest. The system of paytm for resolving grievances is very pathetic. Need to be tackled properly.. Somya Choubey
            Reply
            My paytm ACC is [protected]. I have tryd to pay electricity bill 19dec 10pm my bank balance cut 280rs but bill was not payed it's show order failed but my money not refunded so please check and help me
            Reply
            Wallet Txn ID- [protected]
            Status- Pending
            Amount -2000

            Pls resolve the issue
            Reply
            I transfer to 5000 Rs. in my payt wallet... but still not creadit in my bank account...plz need help
            Reply
            Sir I forgot my password also. ..recently I transfer 20rs from taskbuck BT when I tried to reset my password then due to some technical issue.. I can't reset my password help me about it my no. Is [protected]
            Reply
            I have paid 2 bills of MTNL and 1 bill of Vodafone in September, but that is not received by both companies but amount you deduct from my account. Now again on 16th December you again Diduct same amount of both companies again from my account. Kindly check and confirm asap
            Reply
            Below order not received:
            Date: 22/10/2016
            Ref Number: 75134836297716035678649
            Transaction Details: shopoppy_PayTM MUMBA IN
            Reply
            I had placed an order in burger king via Paytm on 10th of December 2016. The amount got deducted but the transaction failed. I have sent atleast 10 mails, but there has not been a single reply.

            Order no [protected]
            Reply
            Please corporate. To us
            nd plz transfer my amount
            Reply
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              S
              Senthilkumar Govindarajn
              from Gurgaon, Haryana
              Dec 26, 2016
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              Address: New Delhi, Delhi, 110075
              Website: paytm

              Dear sir / madam

              Paytm through booked ticket through irctc but amount debited from paytm and ticket not received and amount also not refunded the details is - id irctc e ticketing order #[protected] paytm cash txn id [protected][protected]:34:59 am rs.690.17 & paid for order irctc e ticketing order #[protected] paytm cash txn id [protected][protected]:51:25 am & 101.15
              Dec 19, 2016
              Poornendra Shukla's response               Refund balance
              Dec 19, 2016
              Poornendra Shukla's response               Refund
              Dec 20, 2016
              Amitbhola's response               I got the notification of successful payment but my electric bill has not done
              View replies
              500 has been deducted from my account on 19/12/2016 bt no refund is done till today. Kindly help me and slove my problem

              Payment debit service not received - Comment #2624818 - Image #0
              Reply
              Hi
              I transferred 4800 from my account to my paytm wallet, i placed an order and also transferred some 100s to my bank account. I still have 4200.00 balance in my paytm wallet, but am not able to login to my account and transfer my money.

              Payment debit service not received - Comment #2624827 - Image #0
              Payment debit service not received - Comment #2624827 - Image #1
              Payment debit service not received - Comment #2624827 - Image #2
              Payment debit service not received - Comment #2624827 - Image #3
              Payment debit service not received - Comment #2624827 - Image #4
              Reply
              My money has been debited but it is not reflecting in Wallet, why?
              my bank account money is been debited and not added that money on a paytm wallet plz solve my problem

              Payment debit service not received - Comment #2624847 - Image #0
              Reply
              I have paid 400 from my account to my friends paytm bt the no. I entered was wrong. So I could I get my money back?? Please do something.. Can you please tell me.. I want paytm customer care no which is working
              Reply
              Dear sir

              My Money Transfer For Paytm Wallet To My bank Account 019 Dec 2016 But Till Not Resived My Account Till Date I Am Facing This Problem...

              please do the needful
              name-sanjay
              no-[protected]
              Reply
              R/Sir

              pl sir my wallet in fund other bank don't transfer . so pl i hope u my problem yr just will be solution .
              Reply
              Poor service paytm no response from customer care lost my rs 2000 still pending from my wallet to bank account call ed many times email many times but no reply Will never ever use paytm now and suggest other also not to use it you will lost your money.. Please don't use paytm.
              Reply
              I have transferred 1000 from my Paytm wallet to my bank.It is showing "pending" it has been already 55 hours..when my money will recover...hope u do needful to me.
              Reply
              I forgot my paytm password so, i requested to reset my password.But i didn't received any OTP from your side.When i tried to follow the same process after 5 hours I'm getting a prompt that my account has been temporary blocked.So i request you to please unblock my account
              Reply
              My id not created
              It show register mobile number but cant create
              Reply
              Patym its the very very worst and cheating services, Most of the online Recharging its going to fail and taking money from the customer bank account.
              its very very best cheating group of online recharge
              Reply
              Pendrive not yet delivered, delivery date has been passed, also can't track the product status,
              The date of delivery was 19/12/2016.
              Since not yet delivered & can't track the status of order.
              Hope my complaint will be consider as soon as possible.
              Reply
              I got the notification of successful payment but my electric bill has not done
              Reply
              Money transfer to my account but not received to my Money transfer to my account but not received to my Money transfer to my account but not received to my Money transfer to my account but not received to my Money transfer to my account but not received to my account
              Reply
              15/12/2016 ko paytm se refund kiya apne account me abhi tk wapas nahi hua balance aur paytm account me show kr rha hai balance 0.00 koi update nahi mil rahi h paytm me pending likh kr aa rha h
              Reply
              Sir
              how will be used paytm in my petrom pump.
              please help me
              Reply
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                U
                usbc
                from Mumbai, Maharashtra
                Dec 26, 2016
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                Address: Mumbai City, Maharashtra, 400053
                Website: VisaHQ.in

                I had made payment of Rs 6898.85 from my Corporation Bank Account no [protected] (Arun Kumar A Chawla HUF) Ref no[protected] towards order no IN270807 FOR E visa for Taiwan through site VisaHQ.in for my Daughter Archi Chawla . The amount has been deducted from my account but the Visa Authorities are saying that they have not recieved the payment .

                Please cancell the transaction & refund the amount to my account . Transaction details are of 26.12.16

                Regards,

                Arun Chawla
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                  P
                  Prachi Gavhane
                  from Pune, Maharashtra
                  Dec 26, 2016
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                  Website: [email protected]

                  My Paytm wallet isn't upgraded and I had requested them to upgrade it. They also had booked my appointment which was on 20th Dec. 2016, but they didn't show up. Also they are not showing any type of response to their customers and simply misguiding them.
                  Now I am helpless as I can't do any other further transactions.
                  So please consult my problem as early as possible.
                  View replies
                  I had 6000 rupess in my paytm wallet. I make a 3000+3000 refund to pnb bank on date 21 dec 2016 but it can not credited in my bank account till know my order id [protected] and [protected] it is my wallet order plz give me a immidately solution thanq

                  Upgrading my Paytm wallet - Comment #2624822 - Image #0
                  Reply
                  I'm highly disappointed by your cheap step.. rupees 448 have been deducted from my account after my order no.[protected] . I want my money back asap.. and tere is no issue regarding my bank .. the fault is yours only..so give my money back . Otherwise I'll file a FIR against your company

                  Upgrading my Paytm wallet - Comment #2624863 - Image #0
                  Upgrading my Paytm wallet - Comment #2624863 - Image #1
                  Reply
                  1000 rupees were added in the paytm wallet in the account of respective mob no [protected] and still not recieved paytm cash in paytm wallet.

                  Upgrading my Paytm wallet - Comment #2624872 - Image #0
                  Reply
                  My paytm account has been blocked for login please solve my problem immediately

                  Upgrading my Paytm wallet - Comment #2624875 - Image #0
                  Reply
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                    A
                    Affair
                    from Hyderabad, Telangana
                    Dec 26, 2016
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                    Address: 110032

                    Sir, 22/12/16 I transferred RS 500/- from my Viyaya bank SB a/c, it was instantly deducted and I duly received the SMS through bank but the amount was not credited in my paytm passbook till the date.Rs. 500 Withdrawn from your A/c *********000212 Details: POS/NOIDA/PAYTM/12:20:50/63570.Tot Bal:42156.67CR Avl Amt:- 18156.[protected]:19:36) This is the SMS copy which was sent to me by bank. Today 5 days has passed so that I am making the complaint to you & hope I will soon get my money to my paytm passbook or reverse to bank a/c . ARVIND GUPTA, Mob [protected]
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                      S
                      Spandan Mandal
                      Dec 26, 2016
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                      Address: Kolkata, West Bengal, 742103
                      Website: paytm.com

                      Rs 1050 was deducted yesterday at 4:27 pm.but was not added to my paytm wallet.plz refund this to my bank account.
                      +1 photos
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                        Krishnapandit
                        from Ghaziabad, Uttar Pradesh
                        Dec 26, 2016
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                        Address: Ghaziabad, Uttar Pradesh, 201009

                        Dear paytm on[protected] ko maine 5000rs add kiya par wo kisi wajah se cancel ho gaya or bank se 5000 deducte ho gaye or transaction bhi fail ho gaya jiska order id hai -[protected]
                        6 din ho gaye na 5000 refund huye na jabab mila my paytm acount [protected]
                        Email..[protected]@gmail.com
                        Mo..[protected]
                        +2 photos
                        Dec 28, 2016
                        Updated by Krishnapandit                         Dear paytm on 28-Dec 2016 ko maine bank me 5000 rs transfer kiya but pending me ho gaya ...
                        TxnID -:[protected]
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                          A
                          amitkumar8092
                          from Patna, Bihar
                          Dec 26, 2016
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                          Address: 800020
                          Website: paytm.com

                          Hello sir m using paytm wallet since 1 week ..at friday m transfer 4000rs through paytm wallet to my S.B.I bank account but still 4days now i did'nt get money in my bank account ..i already complaint about it paytm customer care and email support but no one help me so plzz help me sir its urgent for me plzz...

                          my paytm transaction id is=[protected]
                          +1 photos
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                            A
                            Azad1993
                            from Rusera, Bihar
                            Dec 26, 2016
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                            Address: 110096
                            Website: Paytm

                            I was trying to add Rs.2000 to my paytm wallet through my pnb atm card but it showing "your payment have been declined from the bank, If money have been deducted from your account bank will inform us and we will refund the same." After this Rs.2000 had been deducted from my pnb acccount
                            Paytm [protected]@gmail.com
                            Reg. no-[protected]
                            +1 photos
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                              A
                              ankitsingh2811
                              from Pune, Maharashtra
                              Dec 26, 2016
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                              Address: Pune, Maharashtra, 411057
                              Website: paytm.com

                              I have made three transactions of Rs.200, Rs.130 and Rs.300 to add on my Paytm wallet. All Amount has been deducted from my bank account but they didn't add to my Paytm wallet .Please refund my amount of Rs.200, Rs.130 and Rs.300 as soon as possible.The transaction id for Rs.300 payment is Transaction ID: [protected] and for Rs.200 and Rs.130 I have not received even any transaction id.I have mailed to the Paytm for this issue but they are not even replying me.Its my kind request to take some serious action against this e-commerce website PAYTM. And please returb nt full amount RS.200, Rs.130 & Rs.300 soon.
                              View replies
                              the same issue has happened with me for amount Rs 1106/- amount has been deducted from bank account but not showing in Paytm wallet nor did i get any transaction ID. How do we get in contact with the customer care.
                              Reply
                              ankitsingh2811's [Complaint's author] reply, Dec 27, 2016
                              Hello Friend,
                              What should we do now to receive our funds back ?
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                                Pradeep_vision
                                from Gurgaon, Haryana
                                Dec 26, 2016
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                                Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                                Website: www.paytm.com

                                Transferred amount of Rs. 3000/- txn id is [protected] through my PAYTM wallet registered mobile no. Is [protected] wallet txn I'd is [protected] to other PAYTM wallet registered no. [protected] But its not received to registered person and it will go to another person which is not is not registered in my mobile phone and never called to whom. is biggest bug of PAYTM but no one replying on this.
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                                  H
                                  Harsh Bheda
                                  Dec 26, 2016
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                                  Address: Thane, Maharashtra, 401303
                                  Website: paytm

                                  I have credited my paytm account from my bank account but wasnt credited and at same time me bank account was debited. I want my money back in my bank account or atlest to paytm account. Or else i would call it a robbery and my next step will be to consumer court with a police complaint to the company. And making it aware to media n social sites also what kind of robbery it is and what the bigger xompany does to this complaint.
                                  Thank you.
                                  Hope so you respond me with in 24 hours or get ready to fight with human rights.
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                                    B
                                    Bharath Kumar j
                                    from Coimbatore, Tamil Nadu
                                    Dec 26, 2016
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                                    Address: Bangalore, Karnataka, 560067
                                    Website: paytm

                                    Lionix high speed ultra shine power bank 13000mah is working in only 10hours after not working in this is damage product please change this item
                                    My order no '[protected] '.
                                    Exchange me we will request you
                                    Please replace me
                                    +2 photos
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                                      S
                                      Sutapa Nandi Nayak
                                      from Haldia, West Bengal
                                      Dec 26, 2016
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                                      Address: Paschim Medinipur, West Bengal, 721101
                                      Website: Paytm

                                      Rs. 3000 sent to account no [protected] from my paytm wallet.money deducted from wallet but not credited to the mentioned account.orderid- [protected].wallet order id [protected].account holder got a message that 3000/- is credited to the above account no with IMPS ref no.[protected].Please sent it to the account no or refund to my wallet named sutapa Nandi nayak
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                                        S
                                        Sunil Kolawale
                                        from Mumbai, Maharashtra
                                        Dec 26, 2016
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                                        Address: 411041

                                        I am Sunil Kolawale from pune. Maharshtra. I had requested for 5000 rs from Union bank account to paytm wallet on 23 december at 11.46 Am . Money is debited from bank account but paytm says Payment failed. After that I went to bank for same reason. but bank persons are saying money is debited for paytm.
                                        I have posted complaint for this to paytm many times but got no reply or any type of solution for my problem. I need refund of rs.5000

                                        paytm OrderNumber-[protected]
                                        ccTransaction No-[protected]

                                        Plz reply me. as soon as possible. Here on words I will not use paytm anymore.
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