Paytm Mobile Solutions — product which delivery is so bad

I have ordered a hbq i7 bluetooth from paytm mall,
I got delievry today, when i opened the parcel, the box conidition of bluetooth is bad, i dont like it, and when i look the bluetooth the bluetooth operating button is not working, and along with button issue, there is also a damage in lower part of bluetooth... I am not satisfied with seller..
And i requested that return order for that parcel jus after 10 mins..
My return order is approved, but i just want to get know to paytm mall, that seller of this product is not good, i m very much unsatisfied from this product of the seller and product.

Order no:-[protected]

Product:- shop craze shop hbq i7, 14 mono headset.

Thank you,
Rajesh rohra
[protected]
[protected]@gmail.com
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I add 2000 to my paytm wallet, and then that 2000 rupees i refund to bank.but the money debited from paytm wallet but not credited to bank.it is showing transaction is successful but not credited in my bank.please refund my money.

Transferred money not shown in my bank
attached document not shown in my bank account

I am transferred amount from my wallet to my axis bank account first I lt was transferred bit latter it again transfer to my Paytm wallet...
I am done my KYC also.
So why this problem has come with me.
Plz help me

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