[Resolved]  Paytm — No Refund Policy

Address:

New Delhi, Delhi

I ordered an iphone 5S and it was clearly written "We will gladly accept returns for any reason within 5 days of receipt of delivery." I raised a request for return the same day I received the phone. I mailed them for 20 days got the same reply that we will pick up the product in next 4 days Somehow I managed to get the call center number: [protected] To my surprise their reply from the executive was: It was a mis-communication, WE WILL NOT RETURN YOUR PRODUCT He said that all mails were mis-communicated (Atleast 10 mails had the same reply that we will come and pick up the product) To the line mentioned on their website above about the return policy, he said that any return has some terms and conditions which are confidential and any does not mean any reason is valid for return. What a ridiculous way to fool people