Paytm — Paytm fraud: 3rd party interference in using the account details and using paytm recharge

Address:411017
Website:paytm.com

Hello,

This is varsha waghere resident of pune, maharashtra, india. I hold a saving account in icici bank.

Yesterday, 3-june-2016, i got a call from unknown number and he introduced himself as icici bank representative and gave me the reason for call that due to kyc complaint document missing my card has been blocked and he need details of my card to unblock the same. I did gave him the same and in next 1 hour he used the details twice to do transaction using my card details. One of the transaction was made for paytm.

The details of message are listed here -

Dear customer,

Thank you for banking with icici bank.

You have used your debit card linked to account xxxxxxxx4255 for a transaction of inr 5, 000.00 info. Iin*paytm mobil on[protected]:16:26.

I request you to consider this request to make inquiry about the same and let me know if you can help me in any case to identify the fraud.

Regards,
Varsha
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Dear Varsha,

Kindly take up with Paytm as they are also involved in these transactions since this transaction must have been done by one of their merchandiser. Paytm and such gateways are also hand in glove with such fraudsters. Take up with Paytm to refund the amount as the same has been made thro their gateway. Ask them for the details of the person to whom you money has been transferred.
Dear Varsha Waghere,

We are sorry to hear about your concern. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Dear Varsha,
Hi this is sreenivasulu. i am also faced same problem with icici bank on sep5. totally around 6000 is debited from my account. Till now i didn't get any update from ICICI. Your Problem is solved or not? Please Reply ASAP.

Thanks in Advance..

Regards
Sreenivasulu.
On 29th Decembrt, 2016 somebody named Rah Das from PayTm office ( [protected]) called me up at around 10.15pm and told me to provide my Paytm Ac details and my debitcard details to complete the uncleared transactions. Then he used the details twice to complete the transactios worth 6000.00 thru the loopholes of my Paytm wallet. I am surprised how he got the access of my Paytm account. Who is responsible for my loss and how to get back my balance amount in the wallet. Now I have decided not to use PayZZZZZZTm troughout my life and covince other people of frauds thru it.
Aarti Munishwar

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