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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
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PayTM Mobile Solutions reviews & complaints page 957

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P
paras4144
from Basi, Punjab
Nov 18, 2014
Resolved
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Address: Ambala, Haryana

Hi sir/madam . My name is Paras Sethi. I have contacted you 4 times and you haven't given me the respond towards my issue. My issue is that I paid a mobile phone bill of Rs.286, mobile number is [protected] from my account [protected]@gmail.com / [protected] . This payment Haven't been done . So I have refunded the balance to my HDFC bank account on 5th november, 2014 which haven't been done till yet . My transaction id is 9D7FB6BAA5AC85D9 . I think you will provide me the best customer service. And put your mind towards my request . Thankyou
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Aug 14, 2020
Complaint marked as Resolved 
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    Sandip Rathod
    from Kolkata, West Bengal
    Nov 18, 2014
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    Address: Rajkot, Gujarat

    I purchased a 3 burner Glass Top Stove, from Paytm. Following is my order details. When I received the item, I found it is not a Glass Top, but they sent me a Steel Top Gas Stove!!!???? Order No.:[protected] Date: 26 Oct '14 7:24 pm 1 ITEM Order Total: Rs 2099 3 Burner Automatic Gas Stove with Marble Finish Price :Rs 2099 Qty :1 Sold By :Surya Wranwnx Current Status: Pending Return This item has been marked for return. Our executive will reach out to you to understand & resolve the issue. And if needed, will arrange for the item to be returned. Even after 15 days, there is no any excutive from Paytm called me on my mobile. They offerd me to return item and shipping charge of Rs. 100/- but the DTDC takes about Rs. 800 to 900 (Rs. 180 per KG). Paytm is neither providing shipping charge nor arranging Pick up. The order is pending since last 15 days. Paytm is not replying my emails also. !!! I suggest that no one should buy from Paytm. The major drawback is that there is no any customer care system in paytm. And if you are lucky you will get refund in terms of Paytm wallet, and not cash. There are so many online websites available for shopping.
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      H
      harikrrish
      from Bengaluru, Karnataka
      Nov 18, 2014
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      Address: Bangalore, Karnataka

      With reference to Paytm order no.[protected], I made a transaction of Rs. 3400 through Paytm on 2 Novemeber 2014 at 12:33PM for BESCOM Electricity Bill in Bangalore.The transaction was shown successful and the amount was debited from my bank account however the amount was not reflected in the BESCOM Account when I contacted them and had to make another transaction for the same. I tried contacting Paytm through several mails but there was no reply until now except for the automatic reply mail.
      +1 photos
      With reference to Paytm order no.[protected], I made a transaction of Rs. 3400 from your website on 2 Novemeber 2014 at 12:33PM for BESCOM.
      The transaction was successful and amount was debited from my bank account however the amount was not reflected in the BESCOM Account as on 18/11/2014.
      Has your problem been solved? Did you get your money back?
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        G
        Go Win da Raj
        from Coimbatore, Tamil Nadu
        Nov 17, 2014
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        Address: Coimbatore, Tamil Nadu

        Order not yet received I have ordered a micromax canvas A310 nitro phone through PAYTM online shopping on 08.11.2014 and they mention that my order will be delivered within 4 days. The beauty is still I didn't get any information about my order and the most worst thing is I cant able to track my order. There is no any proper updation from Javas courier service. I will put the same complain to Micromax and Paytm about the thing happened. respond me within 24 hours, otherwise you want to face the consequences. Don't make customers rude. Product Detais: Micromax Canvas A310 nitro Ordered On : 08.11.2014 Order no: (Awb no) : UNIPAYP846268 How many months I want to wait to use my phone after paying the instant cash. Repond me quickly.
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          U
          uma vasanthkumar
          from Bengaluru, Karnataka
          Nov 17, 2014
          Resolved
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          Resolved

          Address: Bangalore, Karnataka

          My SBI credit card has been misused by some unknown person. It has been swiped four times on 17/11/2014 at 2:22 p.m. (afternoon) of Rs. 4000 each (total amount of Rs. 16000). I request you to kindly cancel the online booking immediately. I do not know the product for which they have swiped the card. Since i am senior citizen (widow) i request you to kindly help me immediately. I think the order is from Tamilnad, kindly reply.
          Aug 14, 2020
          Complaint marked as Resolved 
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            B
            bablusharma88
            from Pune, Maharashtra
            Nov 17, 2014
            Resolved
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            Resolved

            Address: Aligarh, Uttar Pradesh

            I recharged the vodafone([protected]) by Rs50 and the same amount is deducted from my account, but the recharge amount has not updated in number. I tried to call on customer care, but didn't find the proper communication. Request please do the needful as quick as possible. My order number is vodafone[protected] and bsnl[protected]| :[protected]
            Aug 14, 2020
            Complaint marked as Resolved 
            Nov 18, 2014
            Vaishnvi's response
            Hi Bablu,

            We apologize for the inconvenience you have faced so far.

            Please note that as we have checked in our records the transaction against order number[protected] failed and this amount has already been transferred to your bank account on 16/11/2014.

            In case you have not received the money in your bank account yet please share the bank statement of your account at [protected]@paytm.com so that we can check the issue with your bank.

            For any further assistance please write back to us at [protected]@paytm.com.

            Best Wishes
            Team Paytm
            i have win 40rs in yippee to ruppee in my mobile there is a msg that i have received 40 rs but in my bal there is no money received,
            Dear sir,
            I have recharge online stv 34 but stv not working & i have call to
            reliance customer care center but he told that not any 34 stv
            transaction detail show in our system .pls help i have attached
            transaction receipt .


            Regard
            Anurag singh
            [protected]
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              C
              cadesign
              Nov 17, 2014
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              Address: Jaipur, Rajasthan

              mere debit card ka misuse hua h...mere pass hdfc bank se fake call aaya tha ...by my mistake ye sab hua h...so plz aap us online shopping ka product stop kiya jaye n, , mere ac m amount refund ho...product detail h POS [protected] GRIT EDU__PAYTM POS DEBIT ...[protected] amount is 8750
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                H
                honeyharry99
                from Mumbai, Maharashtra
                Nov 17, 2014
                Resolved
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                Resolved

                Order no[protected] amount of rs 399 paid shirt ordered from online shopping website paytm.com amount paid on 6/11/2014 using my atm card and it was suppose to deliver on 11/11/2014 order is still not recieved and i have communicated to paytm through mail they are asking for more time 7 to 10 days so please take some neccesory steps and give me the resolution
                +1 photos
                Aug 14, 2020
                Complaint marked as Resolved 
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                  I
                  indusaw
                  Nov 17, 2014
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                  Address: Kota, Rajasthan

                  micromax unite2 a106 was booked by order no[protected] and docket no. of gojavas courier is UNIPAYP851813, on 09 Nov 14 for destination at Kota. Payment already done while ordering but not yet delivered till the time where suppose to deliver by 15 Nov 14. whats the paytm and its courier company is doing. don't know and what to do with the company who promise the guarantee of service for delivery in time.
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                    S
                    SapnaRohra
                    from Nashik, Maharashtra
                    Nov 17, 2014
                    Resolved
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                    Resolved

                    Address: Mumbai City, Maharashtra

                    Hello, I wanted to book tickets for Arijit Singh concert in Thane from book my show website. While making payment through paytm site, from my net banking account some error occurred and payment could not be made. After some time I got the message from my banker saying that my account has been debited by Rs. 2997. However, no tickets are received by me. Transaction is not seen in my order summary too. I request you to kindly cancel that order and credit my account with same amount as I have already booked tickects from other account. A message from my banker is attached as a proof. My email id is [protected]@gmail.com Mob. [protected]
                    +1 photos
                    Aug 14, 2020
                    Complaint marked as Resolved 
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                      H
                      Hari Kishan Kachhawa
                      from Pali, Rajasthan
                      Nov 17, 2014
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                      Address: Jodhpur, Rajasthan

                      Dear Sir, I have ordered No.[protected] Dated 08 NOV '14 for purchase of combo of double sheet. we regret to inform you that the quality of bed sheet are very poor & i have returned to same to your representative on dated 17 Nov.-14. Please clarify me regarding refund of amount which are still pending.
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                        J
                        jitu gupta
                        from Mumbai, Maharashtra
                        Nov 17, 2014
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                        Address: Raipur, Chhattisgarh

                        Dear sir i have done 110 recharge today (17 nov 2014 time 02.24 pm).my money has deduct my account, but not recived balance.it is showing under processing... order no.[protected] mob. no.[protected] what i do. regards jitendra gupta.
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                          D
                          DHAVAL1989
                          from Ahmedabad, Gujarat
                          Nov 17, 2014
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                          Address: Ahmedabad, Gujarat

                          Dear Sir, Greetings of the day! My PAYTM Order NO is[protected] Yesterday I have paid my airtel post paid bill through paytm, my bill amount was deducted immediately but I have not got any confirmation from paytm, and I have received a mail from airtel that your outstanding is still pending, Kindly look in to this matter and resolve this thing, I appreciate for your prompt reply. Thanking you, Regards, DHAVAL PADMASHALI [protected]
                          +1 photos
                          After Lauch Complaint I have received call from the fraud number [protected], [protected],
                          [protected] Claiming that He is calling from paytm customer care and
                          asking for my bank details (CARD NUMBER, VALID THROUGH DATE, CVV).|

                          AMOUNT NOT REFUNDED YET - Comment #2081710 - Image #0
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                            SUJAY BHATTACHARYYA
                            from Kolkata, West Bengal
                            Nov 16, 2014
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                            Address: Kolkata, West Bengal

                            Did not Refund my money yet Dear Sir/Mam, I recharged my Vodaphone Recharge of RS. 30/= from UBI NETBANKING by website paytm.com on 16thNov. 2014. my account has deducted by RS 30/= and recharge not done also. i received a mail that your order is failed and cancelled. My order No:[protected] Vodaphone Mobile No-[protected] Amount : Rs.30 Sujay Bhattacharyya Mob-[protected] [protected]@gmail.com
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                              V
                              vaibhavtyagi05
                              from Chandigarh, Chandigarh
                              Nov 16, 2014
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                              Address: Muzaffarnagar, Uttar Pradesh

                              I Bought Adata HV620 2.5 Inch 1 TB External Hard Drive (Black) from Paytm.com, but they send me toshiba hard disk and it delivery take 15 to 20 days but when complain about this they told me that we will return the product but not providing me the right product is this the way at that time they take money and after 20 days they say we can not provide the right product
                              +1 photos
                              Same Here Bro
                              so what to do now
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                                S
                                syedkalam
                                Nov 16, 2014
                                Resolved
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                                Resolved

                                Address: Hyderabad, Andhra Pradesh

                                Dear sir Today i have (recharge) my airtel prepaid no [protected] RS 25Order no.[protected] on 16 NOV at12.22AM Money deducted on my account but recharge not done it showing that my queued On paytm again and again show transition is queued. And money not recive on cash wallet. Pls do somthing. Help me.
                                +1 photos
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                Hi Syed,

                                We apologize for the inconvenience you have faced so far.

                                Please note that the transaction against order number[protected] failed and the amount has already been refunded to your Paytm wallet.

                                Also please note that your current Paytm wallet balance is Rs 35.

                                For any further assistance please write back to us at [protected]@paytm.com.

                                Best Wishes
                                Team Paytm
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                                  SHUHAIB AREEKKAN
                                  from Mavelikara, Kerala
                                  Nov 15, 2014
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                                  Address: Coimbatore, Tamil Nadu

                                  I ordered SONY MDR XB400 which is cost rs2000 and i got discount 40% cashback 800 rupess total payed =1200 rs HERE is the problem when i got the delivery the product i received is SONY MDR XB450 not SONY MDR XB400 actually in flipkart and amazon it cost about[sony mdrxb400][protected] rupees and interesting thing is SONY mdr xb450 is cost only[protected]] in other websites[flipkart, amazon], so seller send wrong product sony mdr xb450 so he can save 500 rupees[ instead of send me 400 he snd sonymdr 450] Seller Information: PIONEER DIGITAL GI-18, 1ST FLOOR, G.T. KARNAL ROAD, AZADPUR, DELHI - 110033 CITY: DELHI STATE: DELHI PIN: 110033 PHONE: +91 [protected] COMPANY’S VAT TIN:[protected] also attached my invoice and product received images so you can compare and understand the invoice mismatch with product details [so you cannot claim a warranty on this purchase because the invoice mismatch with bill] Service :bad not even responding about my probelm
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                                    nirav165
                                    from Bengaluru, Karnataka
                                    Nov 15, 2014
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                                    Address: Rajkot, Gujarat

                                    My order number is[protected] nd order is still in queue. Amount has been debited from my account, but not recharged yet in idea number in Mumbai. Kindly draw your attention and do the needful as soon as possible. Registered mobile number is [protected] recharge date 15 November
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                                      H
                                      Hareshd
                                      from Mumbai, Maharashtra
                                      Nov 15, 2014
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                                      Resolved

                                      Address: Ahmedabad, Gujarat

                                      Dear Sir, Greetings of the day! Yesterday I have paid my airtel post paid bill through paytm, my bill amount was deducted immediately but I have not got any confirmation from paytm, and I have received a mail from airtel that your outstanding is still pending, Kindly look in to this matter and resolve this thing, I appreciate for your prompt reply. Thanking you, Regards, Haresh Vaja [protected]
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      I was using paytm since long time,
                                      Dear Sir, Greetings of the day! Yesterday I have paid my airtel post paid bill through paytm, my bill amount was deducted immediately but I have not got any confirmation from paytm, and I have received a mail from airtel that your outstanding is still pending, Kindly look in to this matter and resolve this thing, I appreciate for your prompt reply. Thanking you, Regards, Haresh Vaja [protected]
                                      Hi Haresh,

                                      We apologize for the inconvenience you have faced so far.

                                      We would like to tell you that your transaction for the bill payment of your Airtel Post paid number [protected] done on 14/11/2014 failed and the amount was refunded back to your Paytm wallet which you further used for the bill payment of same number on 15/11/2014 against order number[protected].

                                      Also please note that your current Paytm wallet balance is Rs 56.

                                      For any further assistance please write back to us at [protected]@paytm.com.

                                      Best Wishes
                                      Team Paytm
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                                        swetha14
                                        from Bengaluru, Karnataka
                                        Nov 15, 2014
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                                        Address: Bangalore, Karnataka

                                        Had ordered Venus Purple Electronic Digital Personal Bathroom Health Body Weight Weighing Scale from your Paytm. order #[protected]. Was been shipped via Ecom Express with the tracking #[protected].it was a cash on delivery.we paid 659 rupees on delivery. While ordering we had applied a promo code and still i didn't receive the cash back amount back in my paytm wallet. Please take action on this complaint.
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