PayTM Mobile Solutions Complaints & Reviews

Hello paytm, yesterday I was trying to pay my Maharashtra mahanagar gas bill.The amount is 579 Rs. and the order number is[protected].My transaction is in queue but I didn't recieve any confirmation mail or message of successful transaction..What kind of service you are providing to your customers?Its my first time that I visited your site and I must say that you are not fulfilling the demands of the customer and providing the worst services..If you are returning my amount then I don't want that in.my paytm account rather transfer it to my bank account.Don't take too much time to solve my query and I am hoping to get a positive reply at the earliest..Don't disappoint your customers otherwise you are going to suffer.

hello, Rupali Mam Debit card No[protected] Name o Card:- Upendra Kumar A/C:-[protected] Bank:- State Bank Of india On date of 15 of october time:-12:27 pm heve three transection has been done through my debit card first transection RS.2000 PoS No:-[protected] at VA_TECH_VENTRUES_Paytm TXN No:[protected] second Trasection RS 1000 POS:-[protected] at VA_TECH_VENTRUES_Paytm TXN no:[protected] Third Transection Rs 500 POS:-[protected] at Paytm.com TXN No:- 528939 so i want to Know What product purchased & when it is delivered through my debit card please send me the all transection s invoice had generated. please help us THANKS & REGARDS UPENDRA KUMAR MOB:-[protected] email:[protected]@gmail.

My issue is about return of the product.i have cancelled the order no[protected] on 16/10/2014.inspite of that it was delivered on 19/10/2014.on your website status of order is under shipping.I want to return the product and refund my money.I am a regular cutomer of paytm since last 2 years.I hope you will help me and collect the product as soon as possible and initiate refund process.i have mailed many times to paytm but no response from them...

I've paid Airtel postpaid Bill of Rs.800 through 'Paytm' service on 6th October'2014 but still it is not getting updated for the particular Airtel number ([protected]) and order no: #[protected]. After that I kept a mail to 'Paytm Care' but they didn't reply anything. After that I rang to your Paytm care[protected]for support on this and recorded my complaint on 14th October'2014. After few minutes, I got a call from PAYTM customer care - the number is '[protected]' and the customer care officer asked me about the details of the complaint and said he will solve the problem, for this he asked my SBI debit card number, expiry date on card and the secret password of that card. I've given all the details regarding my SBI Debit Card, by taking all these he said he will solve the problem as soon as possible. After few minutes, I had received a message to the number-[protected] - regarding my account balance in SBI card have been deducted of Rs.10 and after few minutes my account balance of Rs.500 has been deducted from my account without my knowledge. And, around at 10pm I received a message regarding Rs.10 has been deducted from my SBI account. Seeing all this, I called to SBI customer care and requested to block my card due to hacking. After the blocking of SBI card, I had received a message regarding my account 'balance information' that means it was hacking from some other persons. This was only done after when I given my SBI debit card details to PAYTM customer care officer. ****At all the time of this happen, my SBI debit card is at my wallet**** *I ever think only customer support can all do this. When we have some problem, we call them by thinking we will have some support from them. But only customer care officer, how can do all these. Now I'm requesting to refund my amount immediately to my bank account with immediate effect.

I have ordered a product on 10th Oct 2014 but still neither have received the order not got any communication from Paytm. I have tried to call paytm and the numbers for the courrier but these number are not reachable. I am getting worried as I have paid around INR 24999 for a Nikon DSLR D3200 to paytm for Order#[protected]. Regards, Sujoy

Iam Anoop Prasad, Pay Idae Bill Rs.-192.00/- By PAYTM on Date 12-Oct-2014,
Amount Successfully received by Paytm but not Procssed or Transfer To Idea A/c,

Therefore my Idae Service are temporary Disconnected, Due to Idea bill Amount not Received to Idea,

My Details are below Mention :-
Name:- Anoop Prasad
Contact No.- [protected], [protected]
Mail ID:- anoop.[protected]@gmail.com
PAYTM Order No.[protected]
PAYTM Transaction No.- 2902DF4DE1D3DFF6

So, Resolve this issue ..

i am ordering signoware products of 3 items total worth rs 723, i was shown that promocode applied succesfuly and Total Cashback: Rs 253, my query is when will i get the cash back amount of 253 rs ? bcaz am paying here the total amount of 723rs. can yu plss tell me when can i get my cash bach amount and will yu add any delivery charges for these items. my area pincode is 523002, ongole, andhra pradesh.. plss get back to me soon.

1. Paytm Order[protected] accepted for micromax canvas elanza A121on 30.09.2014 2. Material received on 08.10.14. 3. I Launched complaint Ticket No: Ticket #[protected]: Re: Shipment for Paytm Order #[protected] 4. Customer care Sachin mailed me on 09.10.14 that Pick up boy come & take back material and money will be refunded. 5. I repeatedly sent complaint & mail daily twice from that date & where as Sachin / Chandan/ Ankita three customer care Persons replied, but till date no action has taken. 6. From 16.10.14 customer care Kushank attending my complaint Ticket #[protected]: RCtkt - Help Query 7. From 30.09.14 to till days 22 days ( 3 weeks) as a customer I am not getting any support from Paytm customer care and it is leading to mental torture.. 8. Why don’t I launch a complaint thro’ consumer court with all my evidence against Paytm. 9. I want concrete reply / action within 24 hours from this complaint, 10. Failing which I will go for consumer forum for claiming money back for the materials in addition to my mental agony. 11. Being a Senior Management category, I myself not getting support / reply / action from Paytm rather facing mental stress and what will be the Paytm support for an ordinary Laymen. 12. Whether the Paytm is not having Proper system to business online trading or not capable. 13. Give me the individual mobile / LL contact details of Head of Paytm customer care.. My contact details: Mail id : [protected]@gmail.com Mobile off: [protected] (A.P) Per: [protected] (T.N)

Respected Sir, With reference to Order No.[protected], I have ordered 'Zovi Navy With Dual Top Line Casual Shoes (Size-9)', on[protected], of which i recieved a wrong product on 5-9-2014. After filing a report to paytm customer care for return/refund on 5-Oct-2014, there no response is from Paytm, always the tell that with in 3-4 days there courier partner will come at your premises and will take the wrong product back, and the money will be refunded to you. But it is now 12 days from that, still no one has arrived to take the wrong item back, and no response from the paytm support team. I please request you to help me.a

Hi my name is Sumit bharti and my complaint is against paytm. Today morning at 0537 i did my airtel mobile no [protected] recharge of inr255 but it did not happen and i recieved confirmation from my bank of baroda that amount is deducted. Even i recieved msg from paytm that recharge is successful. Order no;[protected] Transaction no;[protected] This is happening fourth time with me. last time few days back i recharged my dth and same thing happened the amount is deducted from my debit card and recharge did not happen that 300 inr is lost and there is no justification for that. Please take some action against these cheaters. On top of it there is no customer helpline no, i am sure such cases are frequent with this company. One has to write an email to approach them so that they know our hard earned money is stucked. I am really upset with this application and its services. I m still waiting for my recharge to happen. I would not suggest anyone to use this app for online recharge.

I recharged my Mobile. My cash Amount 503/- debit in my account but recharge is not done. My ORDER NO.[protected], ORDER NO.[protected], ORDER NO.[protected], ORDER NO.[protected], ORDER NO.[protected], ORDER NO.[protected], ORDER NO.[protected], ORDER NO.[protected]. Please solve my problem or please refund my cash. Please do the need-full as soon as possible Thanks.

Dear Paytm Service, I am the order the Item Dezine Dz-Lr060-Pink-Pink Watch For Female & my order no is[protected] but i am receive the Yellow color Female Watch.I am no interested in Yellow Color. Please Returns my Watch immediate.

HI my ORDER NO.[protected] ordered on 11 OCT '14 12:47 PM but not shipped yet i have contacted many time via mail (because they don't have any customer care no ) but they are not giving any proper response very bad experience from Paytm This time !!!

Dear sir/madam am srinu house no.3-1-16/137/37, mallapur nagalaxmi nagar, mallapur, hyd. sir on august 2014 i gave a order to you (paytm) FOR voilet fashion printed saree and i paid 500/- rupees onthat day at 11.30 pm with net banking of STATE BANK OF HYDERABAD(S B H), but till now i did not recived that saree and money. Here am sending details please check it. MONTH : AUGUST YEAR : 2014 TIME :11.30 PM ORDER NO:[protected]Voilet fashion printed saree) AMOUNT :500/- SBH NB Transaction no:IGY 4003399 Dear sir/madam please check the above details and send my amount back as soon as possible THANKING YOU SIR FROM SRINU.B house no.3-1-16/137/37, mallapur nagalaxmi nagar, mallapur, hyd.

i m a coustomer of paytm.com, i have placed too many orders on paytm .com and in these orders i used some promo codes of cash back which has to be redeems in paytm cash wallet after shipping of order but from 7-8 days i cannt get redumption my cash back of promo codes, when i try to redeems my cashback then i receives below statement SORRY, YOUR WALLET LIMIT HAS EXCEEDED & HENCE WE ARE NOT ABLE TO ADD MONEY TO IT. PLEASE WRITE TO [protected]@PAYTM.COM FOR VARIFY DETAILS&UPGRADE YOUR WALLET AFTER THAT I HAVE SENT TO MANY EMAILS TO THAT EMAIL ADDRESS BUT NO SOLID RESPONSE FROM THAT PLEASE SOLVE MY PROBLEM AS SOON AS POSSIBLE IF REQUIRED ANY CLARIFICATION THEN FEEL FREE TO CALL ME AT-[protected] OR AT MY EMAIL ADDRESS AT [protected]@ICLOUD.COM NOW MY TOTAL LOSS IS AROUND RS-10000, REGARDS NEERAJ GARG PAYTM MOBILE NO-[protected] PAYTM [protected]@ICLOUD.COM HOPE MY MATTER WILL RESOLVED SOON

sir, iam made a debit card purchage of Rs130 by paytm.com, number is [protected] assam india but recharge balance is not coming in my mobile.Please refund this money to my icici account.

I have placed order for phone cover on 9th of October from the same day it is showing the same status that product is packed and awaiting dispatch and showing that it will be delivered by 13th of October. I have called may times to paytm customer care they don't attended it, and sent mails to but no satisfying reply received some of them say that it will be shipped today or the other says it will take 3-4 days to be shipped. Even after the last reply from paytm 4 days has been passed. My order no is[protected].

HI I ORDERED A DEZINE - WATCH, ORDER ID[protected]. I HAD PLACED ORDER FOR WHITE COLOUR WATCH, BUT I RECIEVED BLACK COLOUR, NOW WHEN I AM SENDING THEM MAILS, I AM NOT GETTING ANY RESPONSE FROM THERE CUSTOMER CARE . I HAVE MAILED THEM SEVERAL TIMES, BUT NO REPLY YET. I FEEL CHEATED AND I WANT COMPLETE REFUND FROM PAYTM. MY MAIL ID : [protected]@YAHOO.COM

i have palace an order order id is OD[protected] but i want cancel my order, i had been also call cast care no [protected] and i am waiting up to 78 minutes on call not any response from executive and also morning to evening i had mail up to 14 time, so plz solve my problems

WRONG ITEM DELIVERED Hi, I have ordered "Zovi Navy Blue Canvas Mid Top Sneakers with Contrast Red (Size-7)" on 14th, Oct, 2014. But, today (17th, Oct, 2014) I got a "Men's Tee Shirt" instead of which I ordered.I ordered it to present it to a beloved person for his birthday, but your people's irresponsible blindness (which don't know difference for Shoe to Tee shirt). Please do the needful to me to get my ordered item as soon as possible, as I have to present it at Monday. And, please don't make my shopping experience in PayTM become a nightmare.