[Resolved]  Paytm — sending a damaged piece and not refunding my money

Hi there,

We are very sorry to read your issue here. The best way to resolve any concern is to send an email to us at [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues. Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge/product. That's our promise!

We have processed your request. Our courier partner will come and pick the product from your doorstep.

Your refund will be processed immediately into your Paytm account once the shipment reaches the merchant. This process may take time period of 3 to 4 weeks.

The product that you want to return must only have been used for trial and cannot be used, washed, ironed or tampered in any way. Please include all price tags, labels, original packing and invoice along with the product. You can also visit the "Help Center " section in the Paytm app for further details.

Should you require any other assistance, please send us an email at [protected]@paytm.com.

Best wishes,
Paytm Customer Care

They all are froude's Which website in this world is taking 3 to 4 weeks for Refund...They are clearly said that while buying "We will gladly accept returns for any reason within 15 days of receipt of delivery" already 12days is gone...

while going to other issue paytm send a mail in 19th of this month as
"You will receive Rs. 500 cashback in your Paytm Wallet! Thank you for shopping at Paytm and here's hoping you had an incredible experience. Your Rs. 500 cashback will be credited within the next 3 working days.
We look forward to your next shopping spree with us.
Happy Shopping
Team Paytm"

i'm buying 2 products while that offer is running they said "Your Rs. 500 cashback will be credited within the next 3 working days" still today i.e., 25th SEP i didn't received anything...

They are froud's, useless fellows, i dont leave them i will put case on paytm on monday in Consumer Court...

They all are froude's Which website in this world is taking 3 to 4 weeks for Refund...They are clearly said that while buying "We will gladly accept returns for any reason within 15 days of receipt of delivery" already 12days is gone...

while going to other issue paytm send a mail in 19th of this month as
"You will receive Rs. 500 cashback in your Paytm Wallet! Thank you for shopping at Paytm and here's hoping you had an incredible experience. Your Rs. 500 cashback will be credited within the next 3 working days.
We look forward to your next shopping spree with us.
Happy Shopping
Team Paytm"

i'm buying 2 products while that offer is running they said "Your Rs. 500 cashback will be credited within the next 3 working days" still today i.e., 25th SEP i didn't received anything...

They are froud's, useless fellows, i dont leave them i will put case on paytm on monday in Consumer Court...