[Resolved]  Paytm — Transaction is failed from yatra.com & debited from paytm wallet

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:paytm.com

Actually I booked a ticket from Mumbai to Delhi on 31/05/2016 and
money also detected from hdfc credit account but the ticket was not
booked and confirmed.
The transaction id of amount debited to paytm wallet is AccountPaytm
Cash Txn ID [protected] and the bank transaction is [protected] . i
request you to refend the amount to my credit account of hdfc
bank asap. I have also attached the patym wallet copy (which shows amount is debited) & Yatra.com copy (which shows failed transaction). Please do the needful.
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Jun 3, 2016
Complaint marked as Resolved 
Paytm has not taken any step to resolve the complaint neither phone nor email. It takes no step to solve the problem but the other Yatra has taken only one step is that they have sent a mail in which no description about the complaint. Neither having any step to resolve the complaint. Please do the needful.
Complaint comments 

Comments

Dear Mr. Yadav,

Greetings from Yatra.com!

Regret the inconvenience caused. We are looking into your query and our team would respond you at the earliest. Request your patience in this interim.

Should you require any further assistance, please call us on[protected] /[protected]. For holidays please call on [protected]. Alternatively, write on [protected]@yatra.com

Best Regards,
Yatra Care
Dear
The amount was debited from my hdfc credit account to paytm wallet so i request paytm to refund the amount to my credit account asap.


Regards
Yashpal Yadav
[protected]
Dear
The paytm has not taking any respond to the problem. I want to say both of the Yatra.com and Paytm to take necessary step for the solution.
Dear Mr. Yadav,

Greetings from Yatra.com!

Regret the inconvenience caused. Would like to inform that booking couldn't confirmed through and amount has been refunded on 04 Jun. Refund will take 3-5 working days to reflect in your account.

Should you require any further assistance, please call us on[protected] /[protected]. For holidays please call on [protected]. Alternatively, write on [protected]@yatra.com

Best Regards,
Yatra Care
Dear Paytm
The amount was refunded to my paytm wallet but the initial transaction was done from hdfc bank account so the refunded amount credited to my hdfc bank account.
The bank details of hdfc account ------
Account no [protected]
ifsc code HDFC0000572
micr code[protected]
Please do the needful.


Regards
Yashpal Yadav
[protected]

Dear
Paytm has not taking action to transfer the amount to my account.

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