Claimed

PayTM Mobile Solutions Complaints & Reviews

1
Updated: Apr 23, 2025
Complaints 20046
Resolved
1743
Unresolved
18303
Contacts

File a complaint to PayTM Mobile Solutions

Having problems with PayTM Mobile Solutions?

File a complaint and get it resolved by PayTM Mobile Solutions customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

PayTM Mobile Solutions reviews & complaints page 771

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
K
kedarG
from Satara, Maharashtra
Jan 9, 2016
Report
Copy

Address: Satara, Maharashtra, 415002

I had paid bill of BSNL landline of rs 747 by net banking using paytm, but i recieved message that transaction is not done, amount will be refunded back, but till date mentioned amount is not refunded to my account. pl.check the details below.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    J
    jitu36
    from Noida, Uttar Pradesh
    Jan 9, 2016
    Report
    Copy

    Address: 201303
    Website: paytm.com

    I made a recharge of 200 rs. on my idea network on[protected].Payment is debited from my account but showing"payment confirmation is awaited" in paytm order list.My order id is [protected].Please look into the matter. Thanks
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      B
      babu1984
      from Mumbai, Maharashtra
      Jan 9, 2016
      Report
      Copy

      Address: Chennai, Tamil Nadu, 603103
      Website: www.paytm.com

      I made the payment of rs 502 for my Vodafone no. [protected] on 2nd Dec its not reflected to vodafone and it is not refunded Order no.[protected]
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        Archana Indalkar
        from Pune, Maharashtra
        Jan 9, 2016
        Report
        Copy

        Address: Pune, Maharashtra, 412308
        Website: paytm.com

        I am lost my sim card the mobile number ([protected]) that is registered with Paytm, I cannot receive the otp, whether on sms or on call. So please update my registered mobile number from [protected] to [protected]. my email id is archana.s.[protected]@gmail.com.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          J
          Jitenjal Sinha
          from Kolkata, West Bengal
          Jan 8, 2016
          Report
          Copy

          Address: Kolkata, West Bengal, 700010
          Website: Www.paytm.com

          Respected Sir, I Jitenjal would like to draw your kind attention to a Grievance in regard to Non-Refund of an amount in my PAyTM Wallet. I was not able to find a solution by email several times to PAYTM Care hence I am writing this Letter to you. Inspite of repeated mails to the customer service they seem to fail to understand my query properly. Everytime I send them a e-Mail they reply with an answer which is in no way related to the grievance I have mentioned in the Mail. Kindly requesting you to read my query with attention please !! I did a transaction TRANSACTION OF RS. 6855.20 vide: BILLDESK ORDER #EPT[protected] at EBAY on 12TH December 2015. This was for multiple items order at EBAY. Now due to cancellation of one of the order, Ebay has refunded part of the amount i.e. RS. 6151.20 back to my paytm wallet. I also have enclosed the confirmation from ebay about the Refund of the Amount !!! My issue is the Refunded amount of Rs. 6151.20 from Ebay has not been credited to my PAYTM Wallet YET. The Refund was done By Ebay on 2nd Jan, 2016 The Maximum Due Date of Credit of the Refunded amount to my Wallet is 5th January 2016 (3 Working Days) !! The Proof of the Refund of Rs. 6151.20 by Ebay is attached in this Letter. Kindly Resolve the issue and Credit the Amount of Rs. 6151.20 in My Wallet !!! Please. Call me at [protected] if you don't understand what i am saying. Kindly also check the Attachment in this mail !! I have been a old and regular Paytm User Customer. Pease spare me of any harassment !! Looking Forward for your extended Relationship.
          +1 photos
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            arajmallik
            from Mumbai, Maharashtra
            Jan 8, 2016
            Report
            Copy

            Address: Pune, Maharashtra, 411015

            Hello my paytm registered number is [protected] and I did the 500 rs transaction on paytm for uber but I didn't get balance on uber after successful payment from bank. Regards Abhishek [protected]
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              J
              Jitenjal Sinha
              from Kolkata, West Bengal
              Jan 8, 2016
              Report
              Copy

              Address: Kolkata, West Bengal, 700010
              Website: WWW.PAYTM.COM

              Paytm has been stealing money from customers. They are fraudulent and look how they fool people!!!

              These paytm people dont even read the mails before replying. Inspite of telling them to please try to pay attention to my mail, they didnot.
              Inspite of repeated mails you guys don't even read what i have written inside.. Please read my mail carefully now !!!
              I did a transaction transaction of rs. 6855 vide: billdesk order #ept[protected].
              This was for multiple order at ebay. Now due to cancellation of an order, ebay has refunded part of the amount i.E. Rs. 6151.20 back to my paytm wallet.
              I also have enclosed the confirmation from ebay about the refund of the amount !!!
              My issue is the refunded amount of rs. 6151.20 from ebay has not been credited to my paytm wallet.

              Funny part : paytm replies :
              Hello jitenjal,

              Sorry for the inconvenience caused. We understand that your transaction was not successful however, the amount was deducted from your account. We’ve reviewed and noticed that the recharge was unsuccessful due to an issue with wallet.

              We have already initiated the transfer of inr 80 to your bank. The bank may take 3-10 working days (And sometimes even more) to show this money in your account/card.

              If, there is any further delay in receiving the refund, please check once with your bank quoting the refund reference number [protected].

              Should you need any further assistance, kindly let us know.

              Anuj
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Suneet Mahajan
                from Bahula, West Bengal
                Jan 8, 2016
                Report
                Copy

                Address: 210301

                I recharge videocon d2h id[protected] ammount 254 order num[protected] and rechrge is failed ammount is detected on my debit catd so plz plz plz plz resolve my problem and refund my balance into my wallet plz plz plz plz plz help me.
                Dear Suneet,

                We have forwarded your issue to our concerned department and will get it resolved at the earliest.

                Warm Regards,
                Videocon D2H
                Dear Suneet,

                We would like to inform you that, your concern has been noted and our team is eager to resolve it. In order to assist you in better way, please write back us along with the below mentioned details:
                - Bank Name
                - Date and Time of transaction
                - Reference Number/ Transaction ID
                - Portal Address of web site (Recharge mode)


                Warm Regards,
                Videocon D2H
                Dear Suneet,

                Please note that, due to lack of response, we understand that your issue has been resolved.

                Warm Regards,
                Videocon D2H
                Punjab national bank
                01/08/2017 09:33 pm
                [protected]
                Paytm

                Warm regards,
                Videocon D2H

                Videocon d2h refund my money - Comment #2805968 - Image #0
                Harsh Sandhu's reply, Aug 1, 2017
                Plz refund my money
                Helpful
                Found this helpful?
                4 Comments
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  V
                  Vishal2306
                  from New Delhi, Delhi
                  Jan 8, 2016
                  Report
                  Copy

                  Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                  Website: PayTM

                  I have paid my Vodafone bill through PayTM on January 08 morning, money was deducted from my account but bill was not paid. I have registered my complaint through mail but they only provided me the ticket number, i even sent a follow up mail but there was no revert from their side. I tried several times to contact them through there customer care number but the situation is even more pathetic there, every time they pic the call and cuts it without saying a single word. One thing is that they have not posted my payment secondly they are wasting my money by just answering the calls without saying anything. Please look into this matter, outgoing on my that number is barred even. Below are the details. Phone number: [protected] Transaction Amount: Rs. 1000 Day and Date: January 08, 2016 at 09:15 A.M
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    H
                    Harsheen Khurana
                    from Khanna, Punjab
                    Jan 8, 2016
                    Report
                    Copy

                    Address: Ludhiana, Punjab, 141002
                    Website: Paytm

                    I harsheen resident of ludhiana 3233 phase 2 urban estate dugri received an niara wellness electronic air diffuser if lemon grass flavour today and it is broken.. I want to return it immediately I want reply as soon as possible otherwise strict action will be taken
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      J
                      Jay Sarvaiya
                      from Mendarda, Gujarat
                      Jan 8, 2016
                      Report
                      Copy

                      Address: Rajkot, Gujarat, 360004

                      Sir I payment of AIRTEL POSTPAID via PayTM The Transaction was failed but they did not give me refund into my wallet or Bank so sir please help me
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        H
                        harsh_pinjani
                        from Pune, Maharashtra
                        Jan 8, 2016
                        Report
                        Copy

                        Address: Amravati, Maharashtra, 444603
                        Website: www.paytm.com

                        Hello I booked 3 tickets for Mumbai from Amravati on 13/11/15 from paytm.com But bus operator never come there we are there only and after that we requested for refund on paytm they are saying that operator never give any reply we will notify you when we will get reply.. Worst experience with paytm. Contact detail [protected]@paytm.com [protected] I want to raise this issue.. Regards Harsh Pinjani [protected]
                        +1 photos
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          R
                          rohit kakkar
                          from Delhi, Delhi
                          Jan 8, 2016
                          Report
                          Copy

                          Address: New Delhi, Delhi, 110089
                          Website: www.paytm.com

                          I ordered green sparx shoes and the order i recieved wasnt correct it was very low quality orange shoe and they are saying they cant replace it because it wasnt their fault acc to them it was vendor's fault but for me paytm is the vendor and they are really not helpful, the staff is not courteous at all, my number is [protected]..order no [protected]
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            V
                            vinoobhakta1
                            from Hyderabad, Telangana
                            Jan 7, 2016
                            Report
                            Copy

                            Address: 560067
                            Website: paytm.com

                            I tried buying a reliance general insurance from Paytm. I made 4675 payment and the transaction failed. Its been 6 days and paytm has still not refunded the amount. [protected] – CCAvenue Transaction No. [protected] – Amount Reversal Bank Reference Number [protected] – Transaction ID 16010326 – Reliance Ticket No This is a big disadvantage of paytm wallet since they don't even have a customer care no. Also the customer care agent is just looking up their system and claiming the transaction was a success but it wasn't as per the transaction response attached. If this is not resolved i will be filing a case against paytm soon.
                            +1 photos
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              R
                              Ravee99
                              from Coimbatore, Tamil Nadu
                              Jan 7, 2016
                              Report
                              Copy

                              Payment not received by irctc but amount deducted

                              Address: 641601
                              Website: Paytm

                              Sir I. Booked a train ticket at IRCTC site and paid Rs1941.37. From my Paytm wallet But thr screen closed immediately and the money was deducted fromy account. But nno confirmation revealed from IRCTC and. No tickets booked Please look in to this matter and arrange to refund my money TEF your transaction I'd is [protected] Thank you Ravindrakumar [protected]...
                              Helpful
                              9 other people found this review helpful
                              9 found this helpful
                              10 Comments
                              Report
                              Copy
                              C
                              Chauhanharshal678
                              Jan 7, 2016
                              Report
                              Copy

                              Address: Anand, Gujarat, 388620
                              Website: Paytm.com

                              My ticket no is[protected]. And My Complaint is"I Placed Order Latestone.com And Online Payment 159 By Paytm And Not Successful Payment My Wallet In Drebited Rs.159 And I Have Calling For CCAvenue But The Payment Not Inisiet Please Refund My Money-Paytm 4.9.1 on samsung-SM-N900-null running 5.0 |
                              Jan 07, 2016
                              Updated by Chauhanharshal678
                              Not Reply Satisfied Please Re Call in my Number
                              No Refund My Money In My Wallet Why Please Reply Me

                              Paytm — Reply Not Satisfied Recalling In My Number

                              My ticket no is[protected]. And My Complaint is"I Placed Order Latestone.com And Online Payment 159 By Paytm And Not Successful Payment My Wallet In Drebited Rs.159 And I Have Calling For CCAvenue But The Payment Not Inisiet Please Refund My Money-Paytm 4.9.1 on samsung-SM-N900-null running 5.0
                              Helpful
                              Found this helpful?
                              2 Comments
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                D
                                Dhaval Desai
                                from Bengaluru, Karnataka
                                Jan 7, 2016
                                Report
                                Copy

                                Address: Surat, Gujarat, 395007

                                Information of the complain - 29/11/2015 date of incident - credit card number [protected] - using this card for light bill payment for Torrent Power, Surat money were deducted but bill not paid yet - so I want my money refund to my credit card - Dhaval Desai [protected]@gmail.com
                                Jan 21, 2016
                                Updated by Dhaval Desai
                                Still no reward from your side on this issue. What is the status of my complain. Otherwise I will take strict legal action against company.
                                Want a reply by your side.
                                The worst service ever.
                                Not returning money from the last 3 months not even a reply from Patym fraud company .
                                I want to know the status of my complain on urgent basis
                                Helpful
                                Found this helpful?
                                2 Comments
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  Abhi Kaushik
                                  Jan 7, 2016
                                  Report
                                  Copy

                                  Address: Moradabad, Uttar Pradesh, 244001

                                  Dear sir maine 4/1/15 ko 175rs ka recharg karaya tha but recharge ni faild ho gya aur mera balance mere khaate se kaat liya gya please mera balance bapas kre
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    M
                                    Manoj Gowda
                                    from Delhi, Delhi
                                    Jan 7, 2016
                                    Report
                                    Copy

                                    Address: Tumkur, Karnataka, 572102

                                    My order number in Paytm is [protected]. My reference id for bank transaction is IG0BGPWVL1. Amount:110 Recharge for MTS mobile. Amount for the the above details has been decucted but has not been received by PayTM. Kindly provide a solution to either get back the amount or for further process of recharge.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      J
                                      Jr87200
                                      Jan 7, 2016
                                      Report
                                      Copy

                                      I have add money from bank account but my money did not credited. My paytm account is [protected]. Plz help me fast my money is deducted from my bank account.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit