[Resolved]  PayUMoney — Amount of rs.750/- debited but order not confirmed.

Address:700064
Website:www.delybazar.com

Sir,

Re: payment id[protected]
I have ordered for purchase of an article from online delybazar internet retail market ltd. for an amount of rs.750.00 (rs. seven hundred fifty only) on 31.03.2017 at 12:25:51 hours., but, unfortunately the order has not been confirmed whereas the amount of rs.750/- has been debited to my bank account.
I would request you to please refund the aforesaid amount to my bank account immediately.
Regards,
P. datta
[protected] (m)
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May 11, 2017
Complaint marked as Resolved 
PayUMoney customer support has been notified about the posted complaint.
Verified Support
Apr 02, 2017
PayUMoney Customer Care's response
Hi,

We would like to inform you that the TXN for the Payment Id[protected] is un-successful at our end. In case of any deduction the same shall be refunded by the bank to the respective account within 7-10 working days.

Alternately for any more assistance, you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/contactus-ticket.html?userType=buyer

Regards,
Team PayU
Verified Support
Apr 07, 2017
PayUMoney Customer Care's response
Hi J P Suri,

We would like to inform you that the amount of TXN for the Payment Id[protected] has been refunded from our end. Please contact your bank with the provided bank_arn: 74332747090708936864643.

Alternately for any more assistance, you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/contactus-ticket.html?userType=buyer

Regards,
Team PayU
Verified Support
Apr 07, 2017
PayUMoney Customer Care's response
Hi Moulee,

We would like to inform you that the TXN for the Payment Id[protected] is un-successful at our end. We have not received any amount for the same. Also, the amount of TXN for the Payment Id[protected] has been refunded from our end. Please contact your bank with the provided bank_arn: 30000870797078175069018.

Alternately for any more assistance, you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/contactus-ticket.html?userType=buyer

Regards,
Team PayU
Complaint comments 

Comments

I given a order for 3 shirts for Rs.399.00 to WHAAKY.com on dated 28.02.2017 Merchant order No. S[protected]. Payment on line through payumoney payment ID:[protected] dt. 28.02.2017. But till date not deliver the same order by Whaaky. so please look in to the matter and arrange to deliver the same or refund my amount.
I placed an order on zopnow through Payumoney for 591 rs on 19th March
(Payment ID[protected].[protected]. The transactions failed but my account debited the amount instantly. I lodged two complaints on the website and tried calling the customer care but no avail. I am yet to get my refund.
Sir i paid payment bank account transfer account no-sumit kumar : [protected] RS 5000 But not received amount date[protected] i hope please my problem solve refund my amount my Merchant ID:5540286 sete payumoney thenks

PayUMoney Customer Care's response, Apr 11, 2017
Verified Support
Hi,

We are unable understand your concern.Please reach us at care@payumoney.com and the concerned team will be able to help you further.

OR

Create a ticket through https://www.payumoney.com/contactus-ticket.html?userType=buyer

Regards,
PayU Team

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