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People-Group / People Interactive India Complaints & Reviews

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Updated: Dec 9, 2025
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People-Group / People Interactive India reviews & complaints page 10

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P
Putha Subba Rao
from Hyderabad, Telangana
May 23, 2017
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Address: 500047
Website: GHMC, Malkajgiri/Hyderabad

The greater hyderabad municipal corporation, malkajgiri had under taken of disilting of open drainage in our bank colony, opp. St. Ann's grammer school, mirzalguda 4 months back. Sofar, the debris was not removed by the contractor. Since, rainy season will start in june/july, the silt removed from the open drainage will once again go into the drainage along with rain water. Please look in to the subject and instruct the concerned officials in charge to take action.
People-Group / People Interactive India customer support has been notified about the posted complaint.
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    dps3327
    from Chandigarh, Chandigarh
    May 20, 2017
    Resolved
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    Resolved

    Address: Mumbai City, Maharashtra
    Website: shaadi.com

    This is complaint against shaadi.com, where
    i) I ordered Diamond membership of six months (my order id:[protected], dated 23 jan 2017)
    ii) I ordered select shaadi membership of 3 months (order id:[protected], dated 9 feb 2017)
    My select shaadi membership lasted for three months but I was surprised to find that my diamond memebrship which was paused due to select membership and which were to be restarted after expiry of select membership was discontinued. This was not intimated to me at all when i was persuaded to order select membership. I was never intimated by the company that by ordering select membership my diamond membership will end. Moreover, after initiation of my select membership, i raised request calls not even once but twice to confirm about the issue(ticket/request id:-2804253 and 2798129 ), both time it was assured to me that my diamond membership is paused and it will be continued after the expiry of my select shaadi membership. They have misguided completely and even provided wrong information because of which I can’t use my time judiciously. This has lead to wastage of my membership days as I was kept in false information that my diamond membership days are paused and will be resumed after the expiry of select membership. But I was mislead by the company.
    Jun 27, 2017
    Complaint marked as Resolved 
    People-Group / People Interactive India customer support has been notified about the posted complaint.
    May 20, 2017
    Updated by dps3327
    This is complaint against shaadi.com, where
    i) I ordered Diamond membership of six months (my order id:[protected], dated 23 jan 2017)
    ii) I ordered select shaadi membership of 3 months (order id:[protected], dated 9 feb 2017)
    My select shaadi membership lasted for three months but I was surprised to find that my diamond memebrship which was paused due to select membership and which were to be restarted after expiry of select membership was discontinued. This was not intimated to me at all when i was persuaded to order select membership. I was never intimated by the company that by ordering select membership my diamond membership will end. Moreover, after initiation of my select membership, i raised request calls not even once but twice to confirm about the issue(ticket/request id:-2804253 and 2798129 ), both time it was assured to me that my diamond membership is paused and it will be continued after the expiry of my select shaadi membership. They have misguided completely and even provided wrong information because of which I can’t use my time judiciously. This has lead to wastage of my membership days as I was kept in false information that my diamond membership days are paused and will be resumed after the expiry of select membership. But I was mislead by the company.
    Verified Support
    May 27, 2017
    People-Group / People Interactive India Customer Care's response
    Hi Prabhjot,

    Thank you for writing to us. We have addressed your concerns on Ticket #3041722.

    Regards,
    Shaadi.com
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      T
      thestud
      from Mumbai, Maharashtra
      Apr 30, 2017
      Resolved
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      Website: www.shaadi.com

      I have been a paid member of shaadi.com on and off. There has been no end to the harassment meted to me by them.

      Last year suddenly my Paid Account was disabled stating that I should provide "Date Of Birth" verification. I uploaded Aadhar card copy and my profile was deleted with my pictures as apparently Aadhar card only has the month and year of birth and not the day. After much followups and online chatting and uploading my Passport copy, my profile was finally activated and lost days extended, but my pictures were deleted and they told me to upload pictures again. I dont have the earlier pictures at hand to upload.

      Now imagine the same thing happens to me again after 5 months. They disable my profile and ask for verification. And as I am already angry I upload a picture of notepad on my computer screen mentioning on it that I have already provided the details and even tell this to the online chat fellow. Now to irk me more they deleted my profile and pictures again and after much followups again told me to upload the same and extended my subscription with the days lost.

      Now this happens to me a third time AGAIN. They disable my profile again and delete my pictures again asking for the same details and now that I am a paid member no more, I told the online chat girl my to do whatever they want and she got my account activated without the pictures again.

      And after putting me through all this torment and heartache, the company still has the cheek to call me to sell their subscription.
      Jun 3, 2017
      Complaint marked as Resolved 
      People-Group / People Interactive India customer support has been notified about the posted complaint.
      Verified Support
      Apr 30, 2017
      People-Group / People Interactive India Customer Care's response
      Hi,

      We want to get this investigated for you from our side. Request you to kindly write to us with your Shaadi id/Email id/Contact number on [protected]@peopleinteractive.in.

      We look forward to hearing from you soon.

      Regards,
      Shaadi.com
      May 04, 2017
      Updated by thestud
      I have already contacted you earlier and there has not been any investigation earlier and doubt there would be any now.
      Aug 24, 2022
      Updated by thestud
      Complaint is unresolved.
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        R
        Rahel Kale
        from Patan, Maharashtra
        Apr 24, 2017
        Resolved
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        All girls please be alert... There is this profile on shaadi.com called manish kevin kumar whose real name is bandas kumar and his name on truecaller is travis. He poses as a rich businessman in delhi. According to him he has all rich relatives... His jijaji is in nasa his sister is a doctor. All information on shaadi.com is fake and on phone he has another story. Im attaching his pics and the number that he has registered. He is a sweet talker and might try to dupe girls and ask them to come meet him at delhi. He also asks for money. Don't fall for such guys and keep your money and life safe.

        He is also circulating pics of model gals saying that his sister sonali is working as a model in canada and is very rich. I feel such scums just copy paste pics of gals from modelling sites and make them their fake relatives or friends.

        His official website is :https://www.dynamicradiantsolutions.com/ and he also owns a support pc 24/7 business.

        His number is :[protected]

        Shaadi profile no:sh30840180
        May 31, 2017
        Complaint marked as Resolved 
        People-Group / People Interactive India customer support has been notified about the posted complaint.
        Verified Support
        Apr 30, 2017
        People-Group / People Interactive India Customer Care's response
        Hi Rahel,

        Thank you for highlighting the suspicious profile to us. Necessary action has been taken against the profile.

        Once again appreciate your effort in helping us maintain a clean site with authentic profiles and correct information.

        Regards,
        Shaadi.com
        I got parcel from this radiance.i paid 1692 rs.after that she said that she didn't include another cream and said to pay another 1170rs.but I know she cheated me.she said that she forgot that cream. Now I want my refund of money.
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          S
          Shilpa Jobanputra
          Apr 19, 2017
          Resolved
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          Resolved

          Address: 00623
          Website: shaadi.com

          Dear Shaadi.com users

          A man known as Raxji on shaadi.com whose full names are Mr. Rakesh Harsukh Jilka posted the below about i.

          Hi I started talking to a lady named Shilpa Jobanputra back in July 2015 over time we got to know each other, and got on very well. I even went to Kenya to meet her in person we discussed marriage and she agreed. After returning back to my home country she was all lovey dovey for a week then suddenly disappeared, never answered my calls did not reply to messages on whatsapp. Without a valid reason. If any of you guys do come across her please do not interact she is a player and has no interest in marriage. She has very convincing stories about getting robbed and also stories about the way her mother treats her. I am an honest and true person this woman took me for granted and abused my trust and respect. I don't want it to happen to anyone else. She is also on Facebook but hardly updates her profile. Details Name Shilpa Jobanputra DOB 21/07/1981 Lives in Nairobi Kenya

          I did not force Rakesh Jilka to visit me in Kenya he decided to do it himself and we would go forward only if things worked out. We did not meet more than twice. I first went alone and he misbehaved i.e asked me if he could kiss and touch me and i did not allow it at all. Before our first meeting, i was already informed about his reputation in the UK but by then he had already booked and paid for his ticket so nothing could be done but i decided not to trust people and meet him when he was in Kenya. The second time i went to see him with my mother and she was not happy too. I had already told him after our second meeting when HE WAS IN KENYA that this will not work. Why does he have to LIE that i was LOVEY DOVEY after he went back to london when WE DID NOT COMMUNICATE AT ALL THEREAFTER.

          I also found out from the hotel he stayed in that he brought in local girls of Kenya to the hotel he stayed in and slept with them and also found out from London that he sleeps around with women his mothers age. Now shaadi.com members tell me what am i supposed to do?
          May 24, 2017
          Complaint marked as Resolved 
          Verified Support
          Apr 22, 2017
          People-Group / People Interactive India Customer Care's response
          Hi,

          We want to get this investigated for you from our side. Request you to kindly write to us with your Shaadi id/Email id/Contact number on [protected]@peopleinteractive.in.

          We look forward to hearing from you soon.

          Regards,
          Shaadi.com
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            J
            jiravindrajisama
            Apr 7, 2017
            Resolved
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            Resolved

            Address: Mumbai City, Maharashtra, 400034
            Website: shaadi.com; www.people-group.com

            Two months ago I bought the VIP services from Shaadi. On the time of subscription, I was promised the profile are thoroughly searched based on your criteria from their huge database. First three weeks, I was sent 3 profile per week and mostly only one of them I liked or none of them.

            But the consultant assigned to me used to call only twice a week (Monday and Friday) before finishing her work, in case I missed her call, then I will be getting her call only on Monday next week.

            This continued and then suddenly, she started calling me up everyday. After that week, she told me to that I will be receiving an email where I have to rate her. She did request me to rate her full five stars.
            I did rate her just two stars (based on last and current performance). Which was conveyed to her, but then the same previous scenario got repeated.
            Very few calls, always no response from the prospects etc.

            My services are almost at the end of subscription and I don't have any connect yet which worth the money paid.

            Come on I have every right as customer to share my honest opinion regarding. It seems to have a bad effect on the service instead of improving it.

            The more frustrating is that the senior manager (+91-[protected]) not replying after contacting through the VIP shaadi app, don't know if their app doesn't work or they are ignoring the reported concern.

            I was promised lot of things at the purchase of the services from your company, but my experience and the Shaadi services impression has been tarnished.

            The worth of your services should be justified or just stop selling your lies to people to steal their hard earned money.
            May 18, 2017
            Complaint marked as Resolved 
            People-Group / People Interactive India customer support has been notified about the posted complaint.
            Verified Support
            Apr 16, 2017
            People-Group / People Interactive India Customer Care's response
            Hi,

            We want to get this investigated for you from our side. Request you to kindly write to us with your Shaadi id/Email id/Contact number on [protected]@peopleinteractive.in.

            We look forward to hearing from you soon.

            Regards,
            Shaadi.com
            '100% true - v.i.p. services are fraud' - the value of shaadi.com is same 2 rupees as newspaper ads

            staff should be fired to prevent '(internal/external)'- losses
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              ਗੱਠਾ
              Mar 16, 2017
              Resolved
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              Resolved

              Address: Mumbai City, Maharashtra
              Website: shaadi.com

              Shaadi.com understands it's responsibility for fake attractive girl profiles posted by the owner to net scam membership payments for profits.That's a scam that shaadi(scam).com has been scamming since 2011 to net profits either through multiple memberships or for their fake girls to ask for payments through western union, moneygram, MasterCard, BMO Bank to be transferred to Shaadi.com on a later date after transaction.On both sides male and female these scams are purposely set up by the owner of Shaadi.com.If I was in India I would have sued shaadi.com for this by now, but they got lucky that I'm a foreign national, but I'm an Indian at heart, and this business shaadi.com deserves complete shutdown by Indian Government (I want my complaints also forwarded to Indian Government).we have to safe guard ourselfs from this menace shaadi.com from its scams to net profits for the owner & his associates.shaadi.com deleted my profiles from their system to destroy evidence of my proof against them.they got very lucky that I never reported my proof against them.we will take the steps to stop Shaadi.com from its scams of attractive profiles meant to net profits either from membership or person asking/scamming money through manipulation of fake/false black money payments to its real users.shaadi.com can not protect themselves (I have proof of this) and they can not protect Indian society.shaadi.com understands its responsible for puting indian society to ruins from its traditional arranged marriages between multiple extended families.we will fight the scam indian business of shaadi.com that has put our sons and daughters to insult and shame.shaadi.com is associated with nigerians who collect scam payments to profit shaadi.com on a later date after transactions (I have proof of this).I invite anupam mittal to my country on visa to face trial(we have a case filed against anupam mittal).I request passport details from anupam mittal just like anupam mittal demands passport details & employment payment or income slips.I want this scam business to shutdown to safeguard the interests of all indian families, because a marriage in India is between 2 familes, not 2 individuals, but shaadi.com is advertised to attract american audience (in America this relationship is about 2 individuals) to profit american currency payments on stolen credit cards number payments. I invite Shaadi.com to face trial for fraud
              Apr 26, 2017
              Complaint marked as Resolved 
              People-Group / People Interactive India customer support has been notified about the posted complaint.
              Verified Support
              Mar 24, 2017
              People-Group / People Interactive India Customer Care's response
              Hi,

              We want to get this investigated for you from our side. Request you to kindly write to us with your Shaadi id/Email id/Contact number on [protected]@peopleinteractive.in.

              We look forward to hearing from you soon.

              Regards,
              Shaadi.com
              Don't give this BS nonsense automated response which is given to every complaint by a 'copy & paste'. This response does Not solve the issues of the complaints. Next time Don't respond at all (that's better), because your service has negatively impacted lakhs of Indians. Where was the needed service to provide representation from male's side at the marriage? That's a failure from your side! (with personel support it would have happened), or else don't make false promises about these relationships!
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                N
                Navnath Shankar
                from Delhi, Delhi
                Mar 9, 2017
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                Address: New Delhi, Delhi, 110041

                Biggest fake institute in india is DSIM, DSIM Provide you Free Like Wordpress theme inr 3185, lead capture plugin inr 4355, content builder tool inr 4, 355 web browser notification tool inr 26910/- etc all are fake fake fake,
                you will not get anything.
                for hosting you have to pay extra amount Rs 3550/- + domain price also

                bad experience still m going. totally wastage of money i[censored] wanna shift other batch you have pay 5000/- extra mount also
                you cant take backup class easily you have prove it y u dint understand last topic.
                this course is under 30k,

                dont pay 65k in dsim BC institute
                People-Group / People Interactive India customer support has been notified about the posted complaint.
                There is no other train except Toofan exp.on this route from Patna to faridabad.It is required some more trains on this route.
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                  A
                  Anjana Rathod
                  Feb 12, 2017
                  Resolved
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                  Resolved

                  Website: Shaadi.com

                  Would like to report a person i met on Shaadi.com...He was your premium member named as Amit Tanti. He also had a Facebook account made in first week of Jan with only 1 picture of his. He had only 77 friends on it and mostly all of them were from Ludhiana Punjab... whereas he claimed to be a Gujarati with roots in Surat... He said his family moved to the UK nd he was born nd brought up there... he moved to USA 15 years ago.. he also said he lost his fiancé in a car accident 3 years ago.. His mom lives in Westminster UK all by herself and father passed away when he was 11 years old.. He claimed to be a very emotional person.. He appeared to be a good looking guy but looked more of Punjabi than Gujarati He said he was A private contractor living in San Jose California but currently on a project in Manassas Virginia he sent me a request to connect which I did accept nd got talking to each other.. within 10 days of talking he said he is in love with me and wants to take it further.. He said he also spoke about me to his mother... and he also asked me to speak to my family about him and that he plans to come to (Dubai thats where i live ) in 3 weeks time to be with me and that he doesn't want to live life without me.. He was too good at romantic talks that any girl can fall for him and he can drive you crazy.. thereafter we continued to talk to get to know each other better but everytime i asked him for his credentials and details to give my family he used to deviate from the topic... then he started drifting towards finance topics and said he was trying to bid nd win this government contract of luxury residences worth 45 million dollars for which he had to show the government a amount of 10 % of the value of the project in his company account which is 4.5 million dollars just to sign the contract and he has it all arranged but falling short of 45 thousand dollars nd asked me for help in anyway I could...then he started pressurising me for it.. He asked me to help him anyhow by saying things like you are my life and my to be wife... This is all for us and we can make it together... he tried a lot but i gauged he was a fraudster and then i just cutoff from him... I'm sure he is now trying to con some other girl in India who could be innocent nd cud be taken in by him...also i saw after i pointed out about Facebook he deleted the account... i wrote and reported to Shaadi.com and they also acknowledged my email and said would investigate and get back to me but no feedback received so far.. I dont know how this could be put across to those innumerable naive women who are going to get conned by him... as he will continue doing this with different fake profiles..
                  Apr 5, 2017
                  Complaint marked as Resolved 
                  People-Group / People Interactive India customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 28, 2017
                  People-Group / People Interactive India Customer Care's response
                  Hi Anjana,

                  We regret the experience you have had and want to get this investigated for you from our side. Request you to kindly write to us with your Shaadi id/Email id/Contact number on [protected]@peopleinteractive.in.

                  We look forward to her from you soon.

                  Regards,
                  Shaadi.com
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                    priyamanik
                    from Bengaluru, Karnataka
                    Feb 6, 2017
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                    Address: 560066

                    Dear all,

                    If you think matrimonial are good place to find life partners then please think again.
                    I met a person on matrimonial site & he wanted to send me a gift. He gave all the possible documents like online tracking details & consignment number. as per the estimated date, I got a message from a local number on my mobile that I have a parcel on my name & i need to pay 82000 INR to claim it. They will share the account details & I need to pay. I was very suspicious as any government related information should be through official phone number not through any random person. I asked to prove that they are from customs & no response from their end.

                    Then I got another message on my mobile that as I have not responded the will surrender it as government property. I said okay please follow the rules but I wont pay a single penny.

                    The person who send me the gift was using all bad words & said please get money from your friends & pay the amount. people play with emotions & try to cheat people.

                    I blocked that person he was from UK. Most of the cases people are from UK.

                    I would request people just dont believe any random person who is asking money from you.
                    Mar 14, 2017
                    Complaint marked as Resolved 
                    People-Group / People Interactive India customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 10, 2017
                    People-Group / People Interactive India Customer Care's response
                    Dear Member,

                    We are sorry to know about your experience. At Shaadi we have various screening processes and over a period of time we've only gotten more stricter. We have no direct control on the kind of people registering on our website as this control mainly lies with an individual himself. Shaadi.com only provides a platform for people to meet. In order to do our bit, it would be great if you could share the details of the profiles you have encountered problem with, like their email id /profile id /phone no so that we can review if these profiles are still active on Shaadi.

                    Do write to us on [protected]@peopleinteractive.in and be assured that Shaadi will cooperate with you to resolve this matter.

                    Regards,
                    Shaadi.com
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                      S
                      sanj0019
                      Jan 17, 2017
                      Resolved
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                      Resolved

                      Address: ha3 5rt
                      Website: shaadi.com

                      My mother living in the UK, was recently a target of a guy she met on shaadi.com, this incident occurred in July 2016, he played a false character and pretended to be someone he was not. As a result he scammed my mother out of £26, 500. The National crime agency have been informed.

                      My mum had to take loans out to pay this guy, she now is in major debt and has no money, could I please ask you to look into this guy’s account, my mother said his profile has been deleted,

                      Has anyone encountered the guy before - his profile is:
                      amit.s

                      I want to track this guy down.
                      Feb 28, 2017
                      Complaint marked as Resolved 
                      People-Group / People Interactive India customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 27, 2017
                      People-Group / People Interactive India Customer Care's response
                      Dear Member,

                      We are sorry to know about your experience. At Shaadi we have various screening processes and over a period of time we've only gotten more stricter. We have no direct control on the kind of people registering on our website as this control mainly lies with an individual himself. We often tell our members that once a marriage is finalised the background of the person should always be checked. Shaadi.com only provides a platform for people to meet. In order to do our bit, it would be great if you could share his details with us, like his email id /profile id /phone no so that we can review her profile if its still active on Shaadi.

                      Do write to us on [protected]@peopleinteractive.in and be assured that Shaadi will cooperate with you to resolve this matter.

                      Regards,
                      Shaadi.com
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                        rbat12
                        Dec 19, 2016
                        Resolved
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                        Resolved

                        Address: Mumbai City, Maharashtra, 400602
                        Website: shaadi.com

                        Shaadi.com is a very dodgy website on mingleguru it is £19 for 1 month membership but on shaadi.com you have to pay £57 for 3 month minium why they have no 1 month membership. I was looking for girl a lot of fake profiles all i had was declines i put a professional taken pic and a reasonable profile how can all be declines this website needs closing down and very urgent
                        Jan 29, 2017
                        Complaint marked as Resolved 
                        People-Group / People Interactive India customer support has been notified about the posted complaint.
                        Verified Support
                        Dec 26, 2016
                        People-Group / People Interactive India Customer Care's response
                        Dear Member,

                        Members have their own preferences and their acceptance is basis that. However, we are positive that you will find your match on Shaadi.com. Suggest you to login regularly, send more invitations as they will result into more responses. You may also update your 'About myself' section and describe personality, likes/dislikes, intereset, hobbies, etc. this will help other members to know more about you as a person.

                        For more tips do write on [protected]@shaadi.com.

                        Regards,
                        Shaadi.com
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                          panky24
                          from Mumbai, Maharashtra
                          Oct 29, 2016
                          Resolved
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                          Resolved

                          Address: Mumbai City, Maharashtra, 400001
                          Website: www.shaadi.com

                          I have registered at the site and uploaded photo and mobile number, and within 2 days i am not able to access my profile. The site is asking to upload identification documents, why? I do not feel safe to upload the documents to the internet, it will get misused! Now i am not even able to delete my profile as login is not allowed! Atleast allow the users to delete the profile!
                          Dec 2, 2016
                          Complaint marked as Resolved 
                          People-Group / People Interactive India customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 01, 2016
                          People-Group / People Interactive India Customer Care's response
                          Dear Member,

                          Our intend is not only to provide a platform but also to make it safe and encourage genuine users. To ensure this we do have automated checks conducted over a period of time. Be assured, none of the documents are saved on the Backend or accessible to anyone.

                          Apart from this we have a very Basic Registration Form which every matrimonial site would request for. We would like to speak to you about this and address all your concerns. Please write to us with your Shaadi id on [protected]@peopleinteractive.in.

                          Regards,
                          Shaadi.com
                          Hi
                          This is the worst service ever I received, I suggest everyone never never take vip service ever. This is a fraud service. No response received even after marking mail to CEO. I want to file a case for this now. No calls has been received from there side after payment. Worst service ever.
                          "Be assured, none of the documents are saved on the Backend or accessible to anyone."

                          This is a lie. The message on the website clearly says:
                          "We do not share your documents with any 3rd party except local law enforcement agencies, if required."

                          Which means that they are storing your documents on the backend. So the question is do you really trust these #### to keep their backend systems safe from hackers. Given how their CEO has handled the verification issue (zero transparency), I have no faith in their ability to safeguard my details.
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                            D
                            deepi6975
                            Oct 14, 2016
                            Resolved
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                            Resolved

                            Address: 08540
                            Website: shaadi.com

                            Connect with Manish Kalyan or so called. too perfect. 49 year old widow of 2years with 5 year old son Anish. just as we connect he has to go to Bangkok to collect $2million for a project he did. gets there and gets robbed, gets sick. begging me for money. Out of humanity, i sent. he kept facing problems and I was SO STUPID that i kept sending. $20, 000.00 USD later, i finally asked why he can't ask anybody else for help? that's when he stopped his texting and replying to my texts and emails. i had just been hurt and was distraught and when i read his profile and he connect with him, i felt i was the luckiest woman on earth. what a scam. God will never forgive this man or site! stealing from innocent people is never going to get you people anywhere. Curse you all!!
                            Nov 25, 2016
                            Complaint marked as Resolved 
                            People-Group / People Interactive India customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 25, 2016
                            People-Group / People Interactive India Customer Care's response
                            Dear Member,

                            We are sorry to know about your experience. At Shaadi we have various screening processes and over a period of time we've only gotten more stricter. We have no direct control on the kind of people registering on our website as this control mainly lies with an individual himself. Shaadi.com only provides a platform for people to meet. In order to do our bit, it would be great if you could share his details with us, like email id /profile id /phone no so that we can review the profile if its still active on Shaadi.

                            Do write to us on [protected]@peopleinteractive.in and be assured that Shaadi will cooperate with you to resolve this matter.

                            Regards,
                            Shaadi.com
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                              K
                              kashish80
                              from Bengaluru, Karnataka
                              Oct 11, 2016
                              Resolved
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                              Resolved

                              Address: 560037
                              Website: VIP shaadi.com

                              Hi. I had taken VIP shaadi service by paying Rs27, 500/- in dec'15. I was assured of the good service and hence I went for this. After taking service I got calls form different representatives asking me about details, multiple time.. which frustrated me as I had to spend hours detailing the requirement everytime. Instead of that, my details were captured wrongly. I was shared with only 2 profiles in initial 3 months. I raised complaints multiple times and everytime a different representative would call me and assure that they will improve the service and it never happened. I sent emails to Peopleinteractive and no responses.

                              I asked for money refund, still no responses. Need a help here.
                              Nov 26, 2016
                              Complaint marked as Resolved 
                              People-Group / People Interactive India customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 26, 2016
                              People-Group / People Interactive India Customer Care's response
                              Dear Member,

                              To assist you better with this concern, we tried to locate profile with the name displayed 'kashish80' however could not locate any profile in our database. It would really help if you could write to us with your Shaadi id on [protected]@peopleinteractive.in so that we can investigate further.

                              Regards,
                              Shaadi.com
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                                Debarupa
                                from Ernakulam, Kerala
                                Oct 2, 2016
                                Resolved
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                                Resolved

                                Address: Chennai, Tamil Nadu, 600089
                                Website: www.shaadi.com

                                I went for select shaadi plan and paid 10, 500 Rs via debit card. My shaadi.com profile is SH22664161. After they have taken my money, I was promised a call bac with the dedicated advisor. That happened after a lot of complainings and lot of hustle bustle. The dedicated advisor's name was Pranabesh Chandra. The person who was facilitating my slect shaadi membership payments and other formalities was NIkita. the phone number is [protected]. The dedicated advisor promised that he will send 4 matching profiles to us before yesterday but he did not send . No one is picking up the call now. Even when I called up someone picked up and then after listening to the problem cut the call.Please help here.It has been over one week now. They promised to send 4 profiles each week. One week got over and there is no response
                                Nov 4, 2016
                                Complaint marked as Resolved 
                                People-Group / People Interactive India customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 04, 2016
                                People-Group / People Interactive India Customer Care's response
                                Dear Debarupa,

                                We are sorry to know about your experience and have escalated this to the concern team.

                                Please provide us sometime to review your profile details before we connect with you so that we get this resolved for you at the earliest.

                                Regards,
                                Shaadi.com
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                                  A
                                  ayadav007
                                  from Mumbai, Maharashtra
                                  Aug 25, 2016
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                                  Address: Gautam Buddh Nagar, Uttar Pradesh, 201308
                                  Website: www.vipshaadi.in

                                  I am writing this email after a very disappointing customer experience with VIP Shaadi membership. My id is sh43899378.

                                  I took the membership a few month back and this has turned to be a nightmare of an experience for me. I have tried to explain my concern to various managers in your customer service team(Mumbai) but I found them extremely disrespectful and careless towards the customer. Here are some of the key issues, which I have faced in last 3 months of subscription


                                  1. For first two months, they changed 2 relationship manager since they never responded.

                                  2. 3 rd relationship manager started to choose profile on his own and most of these members were from Pune and Mumbia, I was not looking profiles out Delhi/NCR.
                                  3. 4 Relationship shared 15 profiles and after I told her to fix up meetings, she always responded with same answer, these people are not reachable now.
                                  4. I tried reaching to managers and they always took a weeks’ time to respond to my query


                                  Now, I was informed my membership subscription is over without even 2-3 active conversation with any member in last 3 months. for past 1 week, I am trying to reach out the customer support to resolve this issue but I have not received any call as of yet.


                                  PLEASE DO NOT USE THIS SERVICE!
                                  People-Group / People Interactive India customer support has been notified about the posted complaint.
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                                    K
                                    Karn Singh Takkhar
                                    from Noida, Uttar Pradesh
                                    Jun 22, 2016
                                    Resolved
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                                    Resolved

                                    Website: Shaadi.com

                                    Shaadi.com a renowned marriage portal has not been responsible enough to disallow its members from quoting false information.

                                    Karn singh takkhar has been married before and his profile on shaadi.com says single/never married.

                                    I was about to get married to him when i got to kmow this truth.

                                    Shaadi.com needs to take charge of such serious matters!
                                    Jul 26, 2016
                                    Complaint marked as Resolved 
                                    People-Group / People Interactive India customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jun 23, 2016
                                    People-Group / People Interactive India Customer Care's response
                                    Dear Member, We regret to know about the experience. Shaadi.com is a serious matrimonial site and only encourages people who are looking to get married. Considering this we also have various security checks to make sure that we have genuine members on board. In order to investigate further we would require Karn Singh Takkhar id/email id or phone number. We have also escalated this to the concern team however it would help if you could provide us accurate details. Shaadi.com provides a platform to individuals to meet however one should proceed only after doing the necessary background checks. Pre-checks are highly recommended by us. Thank you for bringing this to our notice. Kindly write to us with the requested details on [protected]@peopleinteractive.in. Also, be assured that Shaadi will co-operate with you to resolve this matter. Regards, Shaadi.com
                                    Sep 11, 2017
                                    Updated by Karn Singh Takkhar
                                    The above written complaint is absolutely baseless and false. Karn Singh Takkhar was never married. Some psychopath out of shear frustration of a heart break has posted this nonsense about Karn Singh Takkhar in order to defame him and not realising that this is a clear cut proof for immediate legal action. There is already legal action taken against such nonsensical posts in order to defame an individual through vengeance in order to overcome self grief. It is shameful to write such utter ######.
                                    Sep 11, 2017
                                    Updated by Karn Singh Takkhar
                                    Just to add to this: Shaadi.com has investigated and has found the above complaint false and baseless and therefore this profile is very much active, valid and correct after all verifications on the portal. Meanwhile legal recourse has been initiated against this individual whose name out of basic decency has not been disclosed. An FIR with the cyber crime department has been initiated for defamation. It's a shame to see such people in society who have nothing better other than to spread baseless false information and negativity.
                                    Karn Singh Takkhar is a criminal and is very surprising to know that no one is getting a police verification done on him. He is on a hunt to marry and then physically torture another girl. His phone number [protected]. Check in the local courts of Mohali for his marriage certificate and compare with what his profile on Shaadi.com says - Never Married. His wife left him as she was nearly killed and physically harmed everyday.
                                    After police investigation and a defamation case lodged against the unruly, distorted, false and baseless allegations put against Karn Singh Takkhar, the IP address of the criminal who had been indulging into these activities is a woman by the name of Ankita Kohli, an employee of KPMG. She made a fake profile by using the name Akriti Chopra who is not known to Karn Singh Takkhar from any angle whatsoever after a heart break when Karn Singh Takkhar disassociated himself from Ankita Kohli as she was mentally unstable and had severe mood swings with high alcohol consumption. Ankita Kohli has been undergoing psychological treatment since 2016 in Paras Hospital at Gurgaon for mood swings and mental disorder. In the past due to her mood swings she harassed her ex boy friend Aseem from Sanawar who later died after she fought with him and his car went down the mountain while driving back from Ankita Kohli's house in Solan. She dated several other men after this and drove them literally mad by harassing them. Legal recourse has been taken against this mentally unstable woman. The FIR no. is with the cyber crime department. I would suggest people to be extremely cautious of such crazy cyber crime bullies who overlook the law to wrongly defame honest people out of shear frustration of rejection.
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                                      Sarvesh Mullick
                                      from Noida, Uttar Pradesh
                                      Jun 21, 2016
                                      Resolved
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                                      Resolved

                                      Address: Ghaziabad, Uttar Pradesh, 201012
                                      Website: www.shaadi.com

                                      Shaadi.com opened a cheat business. Worst people ever met in life. I am frustrated asking them for money back.
                                      I would recommend all of you please don't squander your money on shaadi.com membership.
                                      In my case... Around december 2015, at the time of taking membership they didn't even ask me for any damn proof neither education nor identification. And now after 7 months all of sudden they deleted my profile by giving different different kinda excuses.
                                      Firstly when i had a word with them what i was told that it's routine verification process so u require to produce few documents.
                                      Second time i was told your profile has been blocked coz one of their member has lodged complain against me for using some abusive language, so u need to produce few documents.
                                      Third time when i had a word with them and told them that since i have lost my education certificates and then won't be able to produce that so i was told to send them the scanned copy of my adhar card that would be enough.
                                      Fourth call : almost 5 days of submitting that adhar card still my profile wasn't activated, so again i rang them up. This time i am being told that adhar card would not be sufficient so u will have to state ur salary slip education proof. Later they agreed on my office identification card and my mba identification card which am enrolled in.

                                      Now later on sending my office icard and my mba icard again they are saying it's not sufficient.

                                      Straight off i was totally frustrated and asked them to cancel or delete my profile and refund my rest of the membership amount as they had mentioned once.

                                      The current post is again they are adamant to activate my profile.

                                      This is ridiculous. It's actually frustrating.
                                      Sh45813516
                                      Jul 30, 2016
                                      Complaint marked as Resolved 
                                      People-Group / People Interactive India customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jun 23, 2016
                                      People-Group / People Interactive India Customer Care's response
                                      Hi Sarvesh, We appreciate you taking the time to voice out your concerns. As this is a web based site we do have various security checks in place which happen over a course of time and every member has to go through it. Please understand that this is for your own safety and to ensure that we have right members on board. However, at no point would we ever want to upset our members. Your co-operation does play an important role in the entire process. Our team is following-up with you for the same. Please revert with the necessary details requested. We look forward to hear from you soon. Regards, Shaadi.com
                                      Verified Support
                                      Jun 28, 2016
                                      People-Group / People Interactive India Customer Care's response
                                      Hi Sarvesh, Our Team connected with you and we believe that your concern is addressed to your satisfaction. You can write to us at [protected]@shaadi.com for any assistance you need in future. We are just a mail away. Regards, Shaadi.com
                                      Verified Support
                                      Jun 28, 2016
                                      People-Group / People Interactive India Customer Care's response
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                                        B
                                        Bchandrasekhar
                                        from Delhi, Delhi
                                        Jun 6, 2016
                                        Resolved
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                                        Resolved

                                        Address: Lucknow, Uttar Pradesh, 226001
                                        Website: www.shaadi.com

                                        I have taken the membership of vipshaadi.com to get the vip services.
                                        Till the time we took the membership, they were after us.
                                        The sales person ms. Priyanka jethva of vip shaadi.com was convincing us so much and made one consultant ms. Charmi talked to us.
                                        Told us that good number of proposals are there. But after we took the membership the service has been utter unsatisfactory.
                                        They are too bad. There is no proper service at all.
                                        Very recently we took the membership.
                                        There is a provision to return the money if we are not satisfied within 15 days.
                                        We are not satisfied at all. We need the payment back.
                                        I never suggest this to any one please.
                                        Our order id is [protected]
                                        Jul 16, 2016
                                        Complaint marked as Resolved 
                                        Verified Support
                                        Jun 15, 2016
                                        People-Group / People Interactive India Customer Care's response
                                        Hello Bchandrasekhar, We are awaiting your response to solve the concern for you at the earliest. Please share your Contact number / Profile ID. Regards, Shaadi.com
                                        Hello Bchandrasekhar,

                                        We request you to share your Profile ID for our team to connect with you at the earliest. We are keen on fixing this issue for you. You can also share your contact number with us for connecting.

                                        Our team is awaiting your response eagerly.

                                        Regards,
                                        Shaadi.com
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