People-Group / People Interactive India Complaints & Reviews

Pls be cautious from person who first get in love with you, then get into any trouble and ask for help. I was cheated by person named -Prince Pranav Atkin saying he was caught by customs for having large amount of cash which obviously he bought for settling with me. I got trapped and helped him bcus I thought he is in this situation bcus of me. But guys pls be aware, look for clues, don't give your money to anyone. You can even find profile of this person in Facebook with same name and few snaps. He claims he is US citizen same is mention in his facebook profile. His mobile no is +[protected]. Pls be cautious.

I registered on this website by making an online payment for shaadi.com for finding a match for my son. Subsequently I was persuaded by the Company to upgrade my membership to avail the VIP Services on a trial basis by making a further payment. The gentleman who spoke to me was one Mr Krishna. I shared my apprehensions with him that earlier another company had charged a big amount and actually we were not satisfied with the services at all. He assured me that at shaadi.com I could try out and if I found that the profiles I'm being sent are not suitable, then they would refund the additional payment and revert to the original ordinary membership. I found that the profiles that the relationship manager was sending were not at all suitable, so several times I have asked the shaadi.com to please refund my addition payment and let me revert to my original membership, but they are just not doing that

I wanted to point out some important issues with this website that go ignored. No one on this site knows who the other person is unless a passport check is on the trust badge, but now days even those r getting frauded. The rest of the girl profiles need to be raised questions whether they r real or not. The girl profiles r subject to much less ID checks, but the girl profiles r the ones that would be a fake or scammer behind it. This website takes payment first for profit then does a ID check, but it's too late, the damage is already done in that time period when the membership starts if it's a fake scammer. If the person ur talkin to suddenly ends up in another country then u know it's a fake. The girls on this website are especially only looking for money either directly or indirectly. If the girl or her parent/sibling first question to u is what work u do? Then u know right away all they want from u is money, so I would not call this a 'love' site. This is also represented by this site checking work/financial/education documents which represents that first question these girls will ask u about what work u do? In all aspects, this website has done everything to protect the women of the site, but they have failed to protect the men of this site who are paying them. This would lead to disastrous outcomes for everyone involved if the men of this site r let down, b/c at the end of the day words r just words, but money laundering either directly or indirectly as a result o[censored]se of this site will only have detrimental effects for everyone involved. Girls of the site should not be given priority due to them relying on the man for their living as a result of this website. All of the girls questions r only related with funds, but not love, for example questions about what parents do for work or property inheritance or direct questions about how much is in the bank. the guys need to be protected from financial ruin. These questions should not be allowed, but questions of building a bond should go. I would be very careful of the girls of this website b/c in my opinion they r Not good looking & they r only looking for funds either indirectly or directly. I have already pointed out what questions they ask about work, education to obtain financial understanding, which means no love from shaadi.com, only hopes of money transfer for these unattractive women. I believe this site really needs to step up their game of how they do business for authentic love & their employees need guidance/training to tackle the many issues concerning online dating through World wide web. The law enforcement agencies r very concerned about the detrimental effects of online relationships instead of in person, & this is due to financial issues which r represented by my post. For example, tons of greedy girls in India were money laundering to Nigerians/ghana in hopes of falsified 'getting very rich very quick schemes' & these r the same types of girls on this site. Please www.shaadi.com, now is the crucial time for u to change the structure of your business, & the World Wide Web knows now is the crucial time!!

I first spoke to Krishna Tiwari and Prajakta (don't have last name) who sold me an exclusive VIP service where their consultants introduce me to these exclusive profiles from their "VIP Club" in addition to the regular shaadi profiles that matched by criterion. I was told a consultant will constantly stay in touch with me. I paid $480 for a three month service. I was sent a email by Krishna Tiwari with bharat.[protected]@peopleinteractive.in, anagha.[protected]@peopleinteractive.in, priyanka.[protected]@peopleinteractive.in in cc. Krishna knew I lived in Germany and told me that the consultant will call me outside of my working hours.

I was introduced to John Crasto who refused to call me outside of my working hours because it was too late in India. Krishna clearly promised something else. I asked for a refund and was refused citing terms and conditions. I switched consultants only to find Prabhash Sharma who was worse, did not provide profiles that met my criterion and sent me only profiles that were publicly available on shaadi.com even for free members. There was never an update on what he did with all the profiles that I had accepted. I scheduled a call with him and he tells me that hes calling these proposals at 1 pm IST when the guy he is calling is in washington DC where it was 3 in the morning. Prabhash says madam I am trying to call but he is not picking up. Why would anyone pick up a call at 3 in the morning? His manager Vivek Nair is not responsive either.

I was told I would be given access to a special app/website so they disabled my regular profile. After paying the money, they said sorry this is available only on android. If we unhide your profile, you will have to manage it.

This service is a cause for stress please do not sign up. Please do not waste your money. I no one else uses this service. They are exploiting us and I am happy to complain where ever possible.

They are trapping people with false profiles, once the person is trapped they offer services to get successful response. They give more discounts to new person and give very little no discount to existing customer. They judge the person on his or her wealth and trap him using their managers and executives. In my case i got constant call from some manager Khushboo and her executive Renu, they forced me to buy a costly product. To force me to buy this product, they even refused any discount to me on basic cheap product whereas any non customer is offered huge discount on this basic plan. After spending around 25000 bucks on this fraud shaadi.com i am feeling cheated and want back all my money and compensation for harassment and time waste. These people even misbehaved with me.

The groom profile in the name of Akshay Kirty is fraud . His education, family back ground is not true . He has got medical issue which his family hides, he is medical and mentally unfit.

This website is scamming people for their money on the name of VIP service.
Firstly, they promise that you get access to other exclusive vip profiles not otherwise shown to general members. But this is false. Not even a single profile shared by vip consultant was unique, but already visible with general membership.
Secondly, they don't provide the promised personalized service as offered. They only throw the profiles already on the site at you regardless of what you may have personally asked for. They will keep pushing the same profile irrespective of your interests.
On being asked for refund and stoppage of service they (Manager Jai Rao- Mumbai Office) have declined to do so citing some false terms and conditions.
Effectively this website is taking your money, failing to provide service and then just walking away with the money without doing anything in return for the customer.
I do not wish this to happen to any one else and will take this up to where I can.

Dear Sir / Madam, I wish to explain my bad experience here & hope this will helpful to others for future reference & also expecting that some authority will note the matter & take an appropriate action against the fraud people. I was a registered member of Shaadi.com since many years and before 3month (21/10/2015) I received an interest from paid member Dr. Haresh Jagad and I accepted, then he sent his bio data & photos to my personal Gmail id and told me that he is working as a General Surgeon with United Nations Truce Supervision Organization, Camp Yigael, Tzrifin, Eastern Side of Rishon Lezion, Camp 782 and home address 230, Dereham Rd., Norwich, England, UK & all type of communications are band from the organization and he can only communicate from Google talk for proceed further. Parents are passed away & only one sister is there who is married & settled in UK. Profile was very impressive so I started chatting and lots of times asked details about family & other documents proof but he didn’t provided and he badly convinced me to continue talk with him & told me that I am coming to meet you and family in January 2016 but I forced him to talk over phone to my family or send some document proofs regarding his work, degree or residence, otherwise tell your sister to talk with my family but for everything he denied. Suddenly he said that I resigned from my assignment & coming to India on 31/12/2015. I informed to my family from starting so everybody was very happy but still we were very alert before each & every step. And I kept all his chats & call as record. Even in last 3, 4 months he called me only once on (21/12/2015) & also provided his number ([protected]) after so long. Finally he given a big shock on 23/12/2015 that he received gratuity of 400000 pounds from United Nations Truce Supervision & sent it on my name to India through a Diplomat Mr. Jackson Fred & he will deliver the parcel to my home, it will be a box with code 1980 and without that code no one can open that box. I taken snap shot of all this conversation because now my doubt become strong that something is happening wrong. As per their plan I got a call from Mr. Jackson ([protected]) that he is at airport and the parcel kept with him but I have to transfer 98, 000/-INR to access international Monetary Fund receipt & then only he can deliver the parcel at my home. I denied immediately & called Dr. Haresh Jagad and explained the situation narrated by Mr. Jackson but he still acted like innocent and said let me check with Mr. Jackson & then I will revert you back, after 10min he called me the same regarding International Monetary Fund receipt story said you transfer money immediately otherwise my hard earn money will go to custody of Indian Government. I denied and said I have no money then suddenly he said transfer 40, 000/- INR. Meanwhile we checked in internet about rules & regulations of international money transfer & some same cases of frauds & tracked number of Jackson & it was found Aircel network of Delhi. My brother called Jackson & tried to ask address but he was not provided, we called at Delhi airport for cross check but they confirmed there is no person with name of Jackson & also no one can send money thru parcel. I also asked for bank a/c no. to Jackson & Haresh but they both not provided. They were alert & stopped to pick our calls. Dr. Haresh Jagad tried a lot to convince me emotionally but I already a law graduate & always I keep update myself with all different crimes & frauds so I know how to handle these people but I don’t know by this way how many persons were the victims of this fraud. Shaadi.com is most trusted site in India but now people are using this social service as a media of crime. By this Incidence my family & myself is highly disappointed and I am explaining here this matter to alert other girls, boys & their families, as well as some authority will take note & suitable action against the same. We should stop this cycle otherwise we cannot expect how big racket or fraud is going worldwide. I have all the Biodata, photographs & chat records & above mentioned mobile numbers for reference. Hope for some response.

We had taken a three month membership. A relationship manager was assigned to us. He used to send some profiles every week. Relationship manager told us he had spoken to guys. However when we used to call them there were not aware about him. We paid 11000 for this service and were not able to meet a single prospect. Shaadi.com seems to be a fraud company. At the time when they wanted us to take the membership they used to call us daily now they are not taking our calls. At the time of taking membership we were told it will be extended for 1 year but now no one is taking our calls...

Mr.chandra sheaker permanent add tirupathi married having children but raise his profile for second marriage in bharath matrimony and shaadi.com . he will tell all stories make fun of divorced women having children. He works as sales mannager in vediocun company hyderabad . his contact numbers are [protected]/[protected]/[protected]. clearly fraud pls women/girls dnt fall in such kind of mess He also tells the girl parents all lies . pakka fraud. He sends the interset request to women in all kind of online communications and will directly come to home as of he is a hero but a fraud man . He uses them for sex also . He will ask for a coffee takes in his alto car for a ride give some sort of drugs enjoys for sex, taking vedios of all girls enjoys and starts blackmailing them for sex .so pls all women be carefull there are so many victims of such fellows in bharth matrimony and telugushaadi.com

I taken shaadi.com membership three times, No benefit to me & to my sister also.
I paid 3000 to shaadi.com, At the time of membership every executive are so much over clever & confident to take membership at any terms & conditions.After that they never seen customer whether he is live or not.
Shaadi.com sent me those profiles whose does, nt not match my criteria which i chosen, like i want from Ghaziabad with non working profile, when i call to cc they replied you have to adjust with this which we recommend, so they forcibly reply of adjustment after we paying amount to this ridiculous site.

So if you want to marry with adjustment in your life then you go for shaadi.com or any matrimonial site.

My member id is SH94194459

Hi, We have taken the premium+ service on approx 16 Nov after that we started receiving call from Neha may be your marketing executive. She was suggesting us to upgarde to selected shaadi, during conversation she told me about VIP as well, we received like 10 calls per day to take the service. In the first VIP validation, the validator said they dont have much profiles so they cant provide us the serivce. Next day I received the call from shomit may be your Sr manager. He convinced us that sufficient profiles are there. We subscribed the VIP service. We got Ali as VIP Consultant, he sent us 2 profiles which was already seen by us. I told him the same. Then he provided me other 3 profiles but they were also already seen. If your top 5 profile I have already seen where are the VIP profiles that you were telling me before, I dont understand why do u do such a fraud thing. If someone is believing on you guys, you provide this type of services. I didn't expected this from shaadi.com. When I asked for refund they are saying its difficult, ridiculous. I want the refund.thats all Regards, Deepika

have open by Icici Bank salary account on november & I have informed that my account will be activated in another 3 working days.Till I my account didnt get activated . If I Call to Bank I didnt get any clear reply. Kindly solve my issue. Name : R RUPA My Account Number :[protected] Branch : vyalikaval branch

Hi, This is my very bad experience about Shaadi.com and it is really big cheater company where people are joining with hope but lose money, time and hope. I was the paid member and i had more contact remaining and when tried to use, they are having some restriction that within 24 hrs you can only see 0 member. I had remaining appx 80-90 members and use 30-35 members. When I asked to give chance then he denied and told that at the time of payment, you have accepted my condition. The condition was hidden and not looking openly. These people and company cheated me and I don't have any way to get it. Now, my id has been expired and not having to see even i had remaining contact to see which I had paid money. My Id has been expired 1st Oct 2015. Due to that restriction, not used my contact. Requested but declined at the same time when I was a member and few date was remaining. My mobile number is [protected] and Shaadi.com Id is SH35778412. I used other Metromonial site and paid them but this fraud is happening first time. If I paid money for contact details suppose to 125 then I should have rights to see it at least till paid member ship not that you will not give me rights and will put some hidden agreement and when customer ask then you will show agreement and will ask to see click small link then read it. This is the cheating and thinking that we can break the law and use it. Please help me if you can and please let me know what should we do. Regards, Tanveer

Hi, I purchased two product in two time from Shaadi.com. I post this marriage add in favour of me sister. First time was Diamond package and the recent one also similar like that. None of this product help me at all. NO good recommendation, no beneficial. When I try book a complain in Shaadi.com Customer care. They always start making marketing and push to purchases better product. However they are not concern about the product which they sold to me. I am highly disappointment after your service. Kind Regards, Siddhartha Sanyal sidds.[protected]@yahoo.co.uk (Shaadi.com ID)

I have made a profile in Shaadi.com NO SH 21955329
Profile was blocked on 12/10/2015 and certain documents were asked to submit for verification.
During the period from 12/10/15 to 14/10/15, I have submitted further copies of the documents but still they have kept them under screening,
My package is going to expire today on 15/10/15 and I think they are doing this just want of money in terms of renewal of the package.There was 100 nos of phone which can be viewed but approx. 50 out of them are still pending and also they have restricted views upto 10 numbers per day.
As such their intention is clear and this type of cheating with the customers is unjustified.
Anjali Tiwari

Hi I started talking to a lady named Shilpa Jobanputra back in July 2015 over time we got to know each other, and got on very well. I even went to Kenya to meet her in person we discussed marriage and she agreed. After returning back to my home country she was all lovey dovey for a week then suddenly disappeared, never answered my calls did not reply to messages on whatsapp. Without a valid reason. If any of you guys do come across her please do not interact she is a player and has no interest in marriage. She has very convincing stories about getting robbed and also stories about the way her mother treats her. I am an honest and true person this woman took me for granted and abused my trust and respect. I don't want it to happen to anyone else. She is also on Facebook but hardly updates her profile. Details Name Shilpa Jobanputra DOB 21/07/1981 Lives in Nairobi Kenya

I paid Ra 30250 for VIP Shadi vide receipt no nz/Pun/jld 0165dated16/09/2015 I was not satisfied by the proposals being sent so I requested for refund now their behaviour is also changed which is not good for this industry Regards. Ashok Joshi.[protected]

If you have had a bad experience with shaadi.com and have been asked to submit personal documents which were not asked for when you paid then you should have every reason to get pissed off.

Join banshaadi.com and help me getting this site taken down and the directors jailed for fraud till they refund all our monies.

Beware of this company. They first charge you money and then take down your profiles forcing you to create other profiles. They do this with profiles who have lots of interests/contacts and the only way to reconnect with those contacts would be to pay up again and create another profile.

***I am planning to take them to court for fraud and invasion of privacy. Anyone who has had his/her profile suspended arbitrarily even though you have submitted full ID proof is welcome to join me in this pursuit*******

Here is the full chat transcript with their support staff


Critical Incident Desk
Customer support
👍👎
Dino
Unable to login
Chat started
Deean joined the chat
Deean
Welcome to Shaadi.com chat support.
Hi Dino.
Dino
Hi, I am not able to login
My email is ...
Deean
I would be glad to help you with your concern.
Thank you.
Please allow me a minute while I check your profile.
Thank you for your patience.
We have our concerned team working on your profile.
Dino
can you transfer me to them
Deean
May I transfer your chat, they will be able to assist you further?
Yes.
Please allow me a minute while I transfer.
Critical Incident Desk joined the chat
Deean left the chat
Dino
Hello Critical Incident Desk
Critical Incident Desk
Hello Mr Dino. Welcome to Shaadi.com Critical Incident Desk and I am Pavan.Kindly allow me a moment while I check your query.
Thank you for your patience.
Sorry to keep you awaiting for long time.
Dino
ok
Critical Incident Desk
Mr Dino, As I have checked that your profile has been taken offline for routine verification, hence request you to please help us with your ID, education and profession proof.
Dino
I have already sent you the ID proof yesterday
and who are you to be asking my education and profession proof?
what is your number
Critical Incident Desk
I have verified your ID, Thank you for your cooperation, our system has flagged us that you were having multiple profile on shaadi.com, with same photo but different details.
You cannot create more than one profile of the same person on Shaadi.com.
We at Shaadi do not allow multiple registrations and request you to not create multiple profiles.
Dino
What registrations? You have done the same with all past accounts I created. You charge money then deactivate profiles even after proff of ID is submitted
Why?
I can tell you all the emails used in the past. You arbitrarily close down those accounts and now you are telling me they are still active?
Critical Incident Desk
As we all know that shaadi.com is an pure matrimonial site, we strive too ensure that all details mentioned in profile are correct.
Dino
I let you walk away everytime but this time I will take you to task. You need to explain to me why do you keep taking down profiles even though you are given full ID proof
who are you to get into the business of verifying details beyond ID??? How dare you
Critical Incident Desk
Mr Dino I am not telling that all thos e profiles are still active, however you have created multiple profiles earlier with different details.
Dino
yes and what am I supposed to do when you take down profiles?
why are you telling me this?
you are accusing me of falsifying information? and my question is who are you to get into all that?
I have provided ID proof on all occasions
once I gace you passport copy another time I gave you Driver license
and another time I gave you my council tax bill
Just so you know that I am taking a copy of this whole chat and you can rest assured that it will be lodged on all social media forums to highlight your scam and robin hood attitude
but before that you need to confirm what you are going to do about this.
I have told you that I have already given you the ID proof
and I REFUSE to give you any more information. You can suspend the profile but then I will need refund for the balance
you have ripped me off multiple times before too and this time I will not let you go scotfree
you charge me money
and then you do this 'routine verification' where you take profile off midway
and do not respond to ID proofs being submitted
even now you were not aware that I have already submitted proof of ID. you only realized that after I told you so
Critical Incident Desk
Mr Dino, As I can check that your profile was deactivated by the system, as there was no access to your profile for a long time, however, when you have created a new profile you have updated the same photo, but details mentioned in profile were different and even you also agree that shaadi is a serious discussion, hence details updated in the profile should be correct to maintain the trust of the member, if you falsify your details it will be a bad impression on other members.
Dino
which details are incorrect.
and how DARE you accuse me of this
SHOW ME which details are incorrect and why you think it amounts to 'FALSIFYING' information
I am keen to let this chat circulate around the whole world and have all the people and members see your stupidity
Please answer my question above
I have put on my timer in the laptop and am keeping track of the time you are taking to reply
just so you know
Critical Incident Desk
I regret Mr Dino, please allow me a minute while I check the details and revert you.
Dino
I am super keen to understand who have given you the authority to poke your nose into other people's affairs and muck about with their profiles even though they have paid you in full and submitted all proof of legal identity etc.
you are being called a scam on social media - http://www.consumercomplaints.in/complaints/shaadicom-c155871.html
and I am going to use this chat with you to get your side of the story as to why you should not be called as a fraud, scamster site
and banned
Critical Incident Desk
Mr Dino, As I can checked that you have shared different name and education in multiple profile, hence we need to verify the same.
Dino
WHO ARE YOU to ask me all this? You have been given proof of ID on all occasions isnt it?
The photo on profile looks like the photo on ID proof or not?
and show me record of what emails you sent out to each earlier profile and when
I submitted ID Proofs EVERYTIME you deactivated profile
Critical Incident Desk
The reason you have been asked to verify these details is because you have shared different details in multiple profile as I have mentioned earlier, we do have members who have send us these documents and we have verified the details from same, and it's safe and secured with us, You can be rest assured that we take utmost care of the documents and ensure it does not fall into any third party agencies.
Dino
What the hell do you think would be my reason for sharing personal details with a scam site like yours? That is something for the party I engage with to verify
who has given you that role?
and if so why do you not ask for these details before accepting money?
Critical Incident Desk
I do understand and wish I could help you with it. But this verification check is is a necessary process we follow to validate profile details and hence I can only activate your profile after verifying the details from the documents sent by you, please consider this as my final response.
Dino
No way this is final. I REFUSE to share any more personal details with you
And if you suspend profile I need a refund
That is MY final response
Critical Incident Desk
During the time of registration you yourself have accepted the terms, wherein it was mentioned that you might be asked to help us with required documents for verification at any point of time
Dino
what are the required documents?
where do you define that
Critical Incident Desk
I apologize but refund wont be possible as we have a set criteria for refund
Dino
of course not. Coz you are a scam
so here is how we are ending this
Critical Incident Desk
If you have sent at least 10 Interests to members who have not filtered you AND you dont have a single Accept WITHIN the first 30 days of becoming a Premium Member, we will refund your entire fee, no questions asked!
Please refer to our Terms o[censored]se http://www.shaadi.com/shaadi-info/index/terms
Refer to point 6C
Dino
you are arbitrarily poking your nose into my personal affairs and asking me to share all sorts of personal documents which I REFUSE to
you are also not able to SPECIFY exactly which documents you require at the time of registration
and you just go ahead and accept money and then refuse to refund
Fine. I have taken your final answer
now you will see the answers you get on the web
and consumer complaint forums

**** End of transcript*****