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People-Group / People Interactive India Complaints & Reviews

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Updated: Sep 28, 2026
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People-Group / People Interactive India reviews & complaints page 12

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O
ornika
Apr 8, 2016
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Address: Kolkata, West Bengal, 700156
Website: www.shaadi.com

I have registered for vip consultant plan in shaadi.com for 3 months for around 27000 i have paid for the same and the worst service i have got from the vip personal advisor Neha Dey.Within 1.5 months she was not able to connect me to any of the VIP customers profile.And the ones which we liked she was not able to connect us with the same customer.she will not be in continous touch with us on working days.when we complained against her poor performance to the customer care even they were not able to help us out with any resolution.
Jun 7, 2017
Complaint marked as Resolved 
Company started to get involved in the matter to sort out the issues
People-Group / People Interactive India customer support has been notified about the posted complaint.
Dear Ornika,

We regret the experience you have had.

Be assured, we will connect with you shortly after reviewing your profile details and will address all your concerns.

Regards,
Shaadi.com

fake profile

sir /madam today evening i got am sms stating that i had been registered on your website in which i am not intrested. someone has made MY fake profile. profile id is SH88005834 PLEASE DELETE THE PROFILE BEFORE SOME MISUSE HAPPENS.
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    kellyli
    from Pune, Maharashtra
    Apr 8, 2016
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    Address: 110019
    Website: shaadi.com

    Pls be cautious from person who first get in love with you, then get into any trouble and ask for help. I was cheated by person named -Prince Pranav Atkin saying he was caught by customs for having large amount of cash which obviously he bought for settling with me. I got trapped and helped him bcus I thought he is in this situation bcus of me. But guys pls be aware, look for clues, don't give your money to anyone. You can even find profile of this person in Facebook with same name and few snaps. He claims he is US citizen same is mention in his facebook profile. His mobile no is +[protected]. Pls be cautious.
    People-Group / People Interactive India customer support has been notified about the posted complaint.
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      MadhuWal
      Mar 27, 2016
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      Address: 400034
      Website: www.shaadi.com

      I registered on this website by making an online payment for shaadi.com for finding a match for my son. Subsequently I was persuaded by the Company to upgrade my membership to avail the VIP Services on a trial basis by making a further payment. The gentleman who spoke to me was one Mr Krishna. I shared my apprehensions with him that earlier another company had charged a big amount and actually we were not satisfied with the services at all. He assured me that at shaadi.com I could try out and if I found that the profiles I'm being sent are not suitable, then they would refund the additional payment and revert to the original ordinary membership. I found that the profiles that the relationship manager was sending were not at all suitable, so several times I have asked the shaadi.com to please refund my addition payment and let me revert to my original membership, but they are just not doing that
      Aug 6, 2021
      Complaint marked as Resolved 
      People-Group / People Interactive India customer support has been notified about the posted complaint.
      Dear Member,

      We are currently reviewing your account details. Please be assured, we will call and resolve this for you.

      Request your patience in the interim.

      Regards,
      Shaadi.com
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        G
        Gurveer Singh
        Mar 26, 2016
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        Address: Mumbai City, Maharashtra
        Website: www.shaadi.com

        I wanted to point out some important issues with this website that go ignored. No one on this site knows who the other person is unless a passport check is on the trust badge, but now days even those r getting frauded. The rest of the girl profiles need to be raised questions whether they r real or not. The girl profiles r subject to much less ID checks, but the girl profiles r the ones that would be a fake or scammer behind it. This website takes payment first for profit then does a ID check, but it's too late, the damage is already done in that time period when the membership starts if it's a fake scammer. If the person ur talkin to suddenly ends up in another country then u know it's a fake. The girls on this website are especially only looking for money either directly or indirectly. If the girl or her parent/sibling first question to u is what work u do? Then u know right away all they want from u is money, so I would not call this a 'love' site. This is also represented by this site checking work/financial/education documents which represents that first question these girls will ask u about what work u do? In all aspects, this website has done everything to protect the women of the site, but they have failed to protect the men of this site who are paying them. This would lead to disastrous outcomes for everyone involved if the men of this site r let down, b/c at the end of the day words r just words, but money laundering either directly or indirectly as a result o[censored]se of this site will only have detrimental effects for everyone involved. Girls of the site should not be given priority due to them relying on the man for their living as a result of this website. All of the girls questions r only related with funds, but not love, for example questions about what parents do for work or property inheritance or direct questions about how much is in the bank. the guys need to be protected from financial ruin. These questions should not be allowed, but questions of building a bond should go. I would be very careful of the girls of this website b/c in my opinion they r Not good looking & they r only looking for funds either indirectly or directly. I have already pointed out what questions they ask about work, education to obtain financial understanding, which means no love from shaadi.com, only hopes of money transfer for these unattractive women. I believe this site really needs to step up their game of how they do business for authentic love & their employees need guidance/training to tackle the many issues concerning online dating through World wide web. The law enforcement agencies r very concerned about the detrimental effects of online relationships instead of in person, & this is due to financial issues which r represented by my post. For example, tons of greedy girls in India were money laundering to Nigerians/ghana in hopes of falsified 'getting very rich very quick schemes' & these r the same types of girls on this site. Please www.shaadi.com, now is the crucial time for u to change the structure of your business, & the World Wide Web knows now is the crucial time!!
        People-Group / People Interactive India customer support has been notified about the posted complaint.
        Thanks for writing, Gurveer. At Shaadi.com, we don't try to procure any members personal details, neither do we share them as we let that decision be with our members. Also all our members have the right to privacy options wherein they can hide their phone numbers too. Paid memberships only fasten the process of finding a match as you get access to several benefits.

        Ensuring our members safety is our highest priority hence we have features such as “ Block, report Misuse etc”. We also do periodic checks by calling for documents for verification and follow strict screening processes during registration.

        We truly understand your concern, let’s connect so that we can resolve & talk about your experience. We would appreciate if you could write to us with your Shaadi id/email id on [protected]@peopleinteractive.in.


        Regards,
        Shaadi.com
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          dpulavarthi
          Mar 25, 2016
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          Website: vip shaadi

          I first spoke to Krishna Tiwari and Prajakta (don't have last name) who sold me an exclusive VIP service where their consultants introduce me to these exclusive profiles from their "VIP Club" in addition to the regular shaadi profiles that matched by criterion. I was told a consultant will constantly stay in touch with me. I paid $480 for a three month service. I was sent a email by Krishna Tiwari with bharat.[protected]@peopleinteractive.in, anagha.[protected]@peopleinteractive.in, priyanka.[protected]@peopleinteractive.in in cc. Krishna knew I lived in Germany and told me that the consultant will call me outside of my working hours.

          I was introduced to John Crasto who refused to call me outside of my working hours because it was too late in India. Krishna clearly promised something else. I asked for a refund and was refused citing terms and conditions. I switched consultants only to find Prabhash Sharma who was worse, did not provide profiles that met my criterion and sent me only profiles that were publicly available on shaadi.com even for free members. There was never an update on what he did with all the profiles that I had accepted. I scheduled a call with him and he tells me that hes calling these proposals at 1 pm IST when the guy he is calling is in washington DC where it was 3 in the morning. Prabhash says madam I am trying to call but he is not picking up. Why would anyone pick up a call at 3 in the morning? His manager Vivek Nair is not responsive either.

          I was told I would be given access to a special app/website so they disabled my regular profile. After paying the money, they said sorry this is available only on android. If we unhide your profile, you will have to manage it.

          This service is a cause for stress please do not sign up. Please do not waste your money. I no one else uses this service. They are exploiting us and I am happy to complain where ever possible.
          Aug 7, 2021
          Complaint marked as Resolved 
          Dear Member,

          We regret the experience you have had.

          Currently we are reviewing your account details. Please be assured, we will connect with you shortly and address all your concerns.

          Request your patience in the interim.

          Regards,
          Shaadi.com
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            A
            aks323
            from Gurgaon, Haryana
            Mar 7, 2016
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            Address: New Delhi, Delhi, 110053
            Website: www.shaadi.com

            They are trapping people with false profiles, once the person is trapped they offer services to get successful response. They give more discounts to new person and give very little no discount to existing customer. They judge the person on his or her wealth and trap him using their managers and executives. In my case i got constant call from some manager Khushboo and her executive Renu, they forced me to buy a costly product. To force me to buy this product, they even refused any discount to me on basic cheap product whereas any non customer is offered huge discount on this basic plan. After spending around 25000 bucks on this fraud shaadi.com i am feeling cheated and want back all my money and compensation for harassment and time waste. These people even misbehaved with me.
            Complaint marked as Resolved 
            People-Group / People Interactive India customer support has been notified about the posted complaint.
            Verified Support
            Mar 07, 2016
            People-Group / People Interactive India Customer Care's response
            Dear Member, We want to get this resolved for you on priority. However, in order to do so we require your Shaadi id. Please write to us with your Shaadi id or your contact number on [protected]@peopleinteractive.in and we will connect with you. Regards, Shaadi.com
            Action must be done on these guys
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              Info_shaadi.com
              Feb 25, 2016
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              Website: www.shaadi.com

              The groom profile in the name of Akshay Kirty is fraud . His education, family back ground is not true . He has got medical issue which his family hides, he is medical and mentally unfit.
              People-Group / People Interactive India customer support has been notified about the posted complaint.
              Dear Member,

              Thanks for highlighting your concern. We would like to get this investigated for you. However, we will require Akshay's Shaadi id in order to do so. Be assured that Shaadi takes strict action against people who misuse the site. Do write back with the requested details on [protected]@peopleinteractive.in so that we can look into this at the earliest.

              Regards,
              Shaadi.com
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                A
                Aakarsh Srivastav
                Feb 4, 2016
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                Resolved

                Address: Lucknow, Uttar Pradesh, 226001
                Website: www.shaadi.com

                This website is scamming people for their money on the name of VIP service.
                Firstly, they promise that you get access to other exclusive vip profiles not otherwise shown to general members. But this is false. Not even a single profile shared by vip consultant was unique, but already visible with general membership.
                Secondly, they don't provide the promised personalized service as offered. They only throw the profiles already on the site at you regardless of what you may have personally asked for. They will keep pushing the same profile irrespective of your interests.
                On being asked for refund and stoppage of service they (Manager Jai Rao- Mumbai Office) have declined to do so citing some false terms and conditions.
                Effectively this website is taking your money, failing to provide service and then just walking away with the money without doing anything in return for the customer.
                I do not wish this to happen to any one else and will take this up to where I can.
                Complaint marked as Resolved 
                Verified Support
                Feb 05, 2016
                People-Group / People Interactive India Customer Care's response
                Hi Aakarsh, We are already in touch with Mr. Srivastav and are working towards resolving all your concerns. Be assured it will be taken care off on priority. Regards, Shaadi.com
                I agree with Aakarsh. I am posting a complaint of my own. Its a very horrible service for a lot of money. This issue is not resolve dat all.
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                  Kumkumlaxmi Rao
                  from Mumbai, Maharashtra
                  Dec 28, 2015
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                  Address: Vadodara, Gujarat, 390009

                  Dear Sir / Madam, I wish to explain my bad experience here & hope this will helpful to others for future reference & also expecting that some authority will note the matter & take an appropriate action against the fraud people. I was a registered member of Shaadi.com since many years and before 3month (21/10/2015) I received an interest from paid member Dr. Haresh Jagad and I accepted, then he sent his bio data & photos to my personal Gmail id and told me that he is working as a General Surgeon with United Nations Truce Supervision Organization, Camp Yigael, Tzrifin, Eastern Side of Rishon Lezion, Camp 782 and home address 230, Dereham Rd., Norwich, England, UK & all type of communications are band from the organization and he can only communicate from Google talk for proceed further. Parents are passed away & only one sister is there who is married & settled in UK. Profile was very impressive so I started chatting and lots of times asked details about family & other documents proof but he didn’t provided and he badly convinced me to continue talk with him & told me that I am coming to meet you and family in January 2016 but I forced him to talk over phone to my family or send some document proofs regarding his work, degree or residence, otherwise tell your sister to talk with my family but for everything he denied. Suddenly he said that I resigned from my assignment & coming to India on 31/12/2015. I informed to my family from starting so everybody was very happy but still we were very alert before each & every step. And I kept all his chats & call as record. Even in last 3, 4 months he called me only once on (21/12/2015) & also provided his number ([protected]) after so long. Finally he given a big shock on 23/12/2015 that he received gratuity of 400000 pounds from United Nations Truce Supervision & sent it on my name to India through a Diplomat Mr. Jackson Fred & he will deliver the parcel to my home, it will be a box with code 1980 and without that code no one can open that box. I taken snap shot of all this conversation because now my doubt become strong that something is happening wrong. As per their plan I got a call from Mr. Jackson ([protected]) that he is at airport and the parcel kept with him but I have to transfer 98, 000/-INR to access international Monetary Fund receipt & then only he can deliver the parcel at my home. I denied immediately & called Dr. Haresh Jagad and explained the situation narrated by Mr. Jackson but he still acted like innocent and said let me check with Mr. Jackson & then I will revert you back, after 10min he called me the same regarding International Monetary Fund receipt story said you transfer money immediately otherwise my hard earn money will go to custody of Indian Government. I denied and said I have no money then suddenly he said transfer 40, 000/- INR. Meanwhile we checked in internet about rules & regulations of international money transfer & some same cases of frauds & tracked number of Jackson & it was found Aircel network of Delhi. My brother called Jackson & tried to ask address but he was not provided, we called at Delhi airport for cross check but they confirmed there is no person with name of Jackson & also no one can send money thru parcel. I also asked for bank a/c no. to Jackson & Haresh but they both not provided. They were alert & stopped to pick our calls. Dr. Haresh Jagad tried a lot to convince me emotionally but I already a law graduate & always I keep update myself with all different crimes & frauds so I know how to handle these people but I don’t know by this way how many persons were the victims of this fraud. Shaadi.com is most trusted site in India but now people are using this social service as a media of crime. By this Incidence my family & myself is highly disappointed and I am explaining here this matter to alert other girls, boys & their families, as well as some authority will take note & suitable action against the same. We should stop this cycle otherwise we cannot expect how big racket or fraud is going worldwide. I have all the Biodata, photographs & chat records & above mentioned mobile numbers for reference. Hope for some response.
                  Please Attach that persons e-mail address and Biodata whichever u got and images casue same no. chanting with me as I am member of shaadi.com it will helps to every body to avoide problems please...
                  Hi, even he has done the same thing with my Sister.

                  Please find his mail id: [protected]@gmail.com

                  Please share your number for me to share his photos on Whatsapp...

                  My number is [protected] and mail id is [protected]@gmail.com

                  Also let me know the contact details of Shaadi.com higher authorities for us to complain and stop this fraud cycle permanently...
                  He has done the same with my cousin. She is still not ready to believe that he is a fraud and she has lost 60K money. She is in deep love with him and is not coming out of that feeling. Very bad and cruel guy he is.
                  Look at this page, there is a complaint registered with UK Police on this person called Dr.Harish

                  http://norfolksecurity.uk/posts/tag/consumer/page/3/
                  Search for the number [protected]
                  Did I just save you from a crock, if yes, send me a hug through mansoon rain.

                  Here is a BIODATA received by cousin from Dr.Harsih
                  =======================
                  Name: Dr. Harish Renit
                  Dob: 10-Jun-1983
                  Time: 12:40 hrs
                  Place: Norwich, United Kingdom(England)
                  Zodiac sign: Gemini (Disciplined, Vulnerable, Creative, Friendly, Cheerful)
                  Height: 5.7”
                  Complexion: Very fair
                  Religion: Hindu
                  Diet: Veg

                  Educational Background
                  Obtain Masters from Norwich Medical School - UEA - University of East Anglia
                  Professional Background
                   Presently: General Surgeon with the United Nations Truce Supervision Organization in Israel.
                  Family Details
                  Father : Late Dr. Renit Chakresh
                   Brahmin-Havyaka community from Uttar Kannada district, Karnataka.
                  Mother: Late Mrs. Maghi Renit (Nurse)
                   Brahmin-Havyaka community from Uttar Kannada district, Karnataka.
                  Sibling: Mrs. Laxmi Talin (Home maker)

                  Address
                  UK Address: 230 Dereham Rd
                  Norwich, England,
                  United Kingdom.

                  Israel Address: Camp Yigael Yadin, Tzrifin
                  Eastern side of Rishon LeZion
                  Camp 782.
                  Phone number: [protected]
                  =======================

                  Warm Regards
                  These are the photos received from Dr.Harish (fraud).
                  ==========================================
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                    K
                    Kruts
                    from Mumbai, Maharashtra
                    Dec 9, 2015
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                    Resolved

                    Address: New Delhi, Delhi, 110020
                    Website: www.shaadi.com

                    We had taken a three month membership. A relationship manager was assigned to us. He used to send some profiles every week. Relationship manager told us he had spoken to guys. However when we used to call them there were not aware about him. We paid 11000 for this service and were not able to meet a single prospect. Shaadi.com seems to be a fraud company. At the time when they wanted us to take the membership they used to call us daily now they are not taking our calls. At the time of taking membership we were told it will be extended for 1 year but now no one is taking our calls...
                    Jul 28, 2016
                    Complaint marked as Resolved 
                    Not resolved
                    Verified Support
                    Dec 10, 2015
                    People-Group / People Interactive India Customer Care's response
                    Dear Kruts,

                    We regret the experience you have had and want to get this resolved for you on priority. In order to do so we require your Shaadi id or registered email id. Please write to us with the requested details on [protected]@peopleinteractive.in and we will reach out to you.

                    Regards,
                    Shaadi.com
                    Verified Support
                    Dec 16, 2015
                    People-Group / People Interactive India Customer Care's response
                    Dear Kruts, We are still awaiting for your response. Please revert with the requested details on [protected]@peopleinteractive.in so that we can get this resolved for you at the earliest. Regards, Shaadi.com
                    Dear Kruts,

                    Please share your Profile ID and Contact number at [protected]@peopleinteractive.in for us to resolve your concern soon. Awaiting your response.

                    Regards,
                    Shaadi.com
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                      pradeep939393
                      Nov 27, 2015
                      Resolved
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                      Resolved

                      Address: 500027

                      Mr.chandra sheaker permanent add tirupathi married having children but raise his profile for second marriage in bharath matrimony and shaadi.com . he will tell all stories make fun of divorced women having children. He works as sales mannager in vediocun company hyderabad . his contact numbers are [protected]/[protected]/[protected]. clearly fraud pls women/girls dnt fall in such kind of mess He also tells the girl parents all lies . pakka fraud. He sends the interset request to women in all kind of online communications and will directly come to home as of he is a hero but a fraud man . He uses them for sex also . He will ask for a coffee takes in his alto car for a ride give some sort of drugs enjoys for sex, taking vedios of all girls enjoys and starts blackmailing them for sex .so pls all women be carefull there are so many victims of such fellows in bharth matrimony and telugushaadi.com
                      Complaint marked as Resolved 
                      Verified Support
                      Nov 30, 2015
                      People-Group / People Interactive India Customer Care's response
                      Dear Pradeep,

                      We are sorry to know about your experience.

                      Shaadi.com is a serious matrimonial site and only encourages people who are looking to get married. We do not promote Bigamy and operate as per Indian Law. We have various security checks to ensure that we have genuine members on board.

                      We tried to locate the profile with the given phone number but could not trace any profile registered with these phone numbers. In order to investigate further we would require Chandra's Shaadi id/email id. Also, we have escalated this to the concern team however it would help if you could provide us these details.

                      Thank you for bringing this to our notice. Kindly write to us with the requested details on [protected]@peopleinteractive.in. Be assured, Shaadi will co-operate with you to resolve this matter.

                      Regards,
                      Shaadi.com
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                        Rajneesh Chauhan
                        Nov 27, 2015
                        Resolved
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                        Resolved

                        Address: Ghaziabad, Uttar Pradesh, 201002
                        Website: www.shaadi.com

                        I taken shaadi.com membership three times, No benefit to me & to my sister also.
                        I paid 3000 to shaadi.com, At the time of membership every executive are so much over clever & confident to take membership at any terms & conditions.After that they never seen customer whether he is live or not.
                        Shaadi.com sent me those profiles whose does, nt not match my criteria which i chosen, like i want from Ghaziabad with non working profile, when i call to cc they replied you have to adjust with this which we recommend, so they forcibly reply of adjustment after we paying amount to this ridiculous site.

                        So if you want to marry with adjustment in your life then you go for shaadi.com or any matrimonial site.

                        My member id is SH94194459
                        Complaint marked as Resolved 
                        People-Group / People Interactive India customer support has been notified about the posted complaint.
                        Verified Support
                        Nov 30, 2015
                        People-Group / People Interactive India Customer Care's response
                        Dear Rajneesh,

                        Inconvenience caused is highly regretted.

                        We are currently reviewing your account details. Will connect with you shortly and resolve this for you. Request your patience in the interim.

                        Regards,
                        Shaadi.com
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                          DeepikaKhetan
                          Nov 20, 2015
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                          Resolved

                          Address: Mumbai City, Maharashtra, 491001
                          Website: Www.shaadi.com

                          Hi, We have taken the premium+ service on approx 16 Nov after that we started receiving call from Neha may be your marketing executive. She was suggesting us to upgarde to selected shaadi, during conversation she told me about VIP as well, we received like 10 calls per day to take the service. In the first VIP validation, the validator said they dont have much profiles so they cant provide us the serivce. Next day I received the call from shomit may be your Sr manager. He convinced us that sufficient profiles are there. We subscribed the VIP service. We got Ali as VIP Consultant, he sent us 2 profiles which was already seen by us. I told him the same. Then he provided me other 3 profiles but they were also already seen. If your top 5 profile I have already seen where are the VIP profiles that you were telling me before, I dont understand why do u do such a fraud thing. If someone is believing on you guys, you provide this type of services. I didn't expected this from shaadi.com. When I asked for refund they are saying its difficult, ridiculous. I want the refund.thats all Regards, Deepika
                          Complaint marked as Resolved 
                          People-Group / People Interactive India customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 21, 2015
                          People-Group / People Interactive India Customer Care's response
                          Dear Deepika,

                          We are sorry to know about your experience and have escalated this to the concern team.

                          Please provide us sometime to review your profile details before we connect with you so that we get this resolved at the earliest for you.

                          Regards,
                          Shaadi.com
                          Verified Support
                          Nov 23, 2015
                          People-Group / People Interactive India Customer Care's response
                          Dear Deepika,

                          We are currently working on this. Please provide us 24 to 48 hrs in order to get this resolved for you.

                          Be assured, we will get back with best possible resolution.

                          Regards,
                          Shaadi.com
                          Verified Support
                          Dec 04, 2015
                          People-Group / People Interactive India Customer Care's response
                          Dear Deepika,

                          We believe post our discussion over the phone, your issue has now been resolved.

                          Please feel free to contact us on[protected] or connect via chat or email us on [protected]@peopleinteractive.in incase you require any assistance in future.

                          We wish you all the best for your partner search.

                          Regards,
                          Shaadi.com
                          Do let me know the approx time.. By when can I expect the resolution!
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                            R
                            rupa r
                            from Delhi, Delhi
                            Nov 16, 2015
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                            Address: Bangalore, Karnataka, 560032
                            Website: indian consumer complaints

                            have open by Icici Bank salary account on november & I have informed that my account will be activated in another 3 working days.Till I my account didnt get activated . If I Call to Bank I didnt get any clear reply. Kindly solve my issue. Name : R RUPA My Account Number :[protected] Branch : vyalikaval branch
                            Dear Customer,

                            We regret any inconvenience caused. Please write to [protected]@icicibank.com with your contact details. Our official will contact you and assist. Kindly refer 'a2z59p' in the subject line.

                            Regards,
                            ICICI Bank Customer Service Team
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                              Tanveer Qamar
                              Nov 2, 2015
                              Resolved
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                              Resolved

                              Website: www.shaadi.com

                              Hi, This is my very bad experience about Shaadi.com and it is really big cheater company where people are joining with hope but lose money, time and hope. I was the paid member and i had more contact remaining and when tried to use, they are having some restriction that within 24 hrs you can only see 0 member. I had remaining appx 80-90 members and use 30-35 members. When I asked to give chance then he denied and told that at the time of payment, you have accepted my condition. The condition was hidden and not looking openly. These people and company cheated me and I don't have any way to get it. Now, my id has been expired and not having to see even i had remaining contact to see which I had paid money. My Id has been expired 1st Oct 2015. Due to that restriction, not used my contact. Requested but declined at the same time when I was a member and few date was remaining. My mobile number is [protected] and Shaadi.com Id is SH35778412. I used other Metromonial site and paid them but this fraud is happening first time. If I paid money for contact details suppose to 125 then I should have rights to see it at least till paid member ship not that you will not give me rights and will put some hidden agreement and when customer ask then you will show agreement and will ask to see click small link then read it. This is the cheating and thinking that we can break the law and use it. Please help me if you can and please let me know what should we do. Regards, Tanveer
                              Complaint marked as Resolved 
                              Verified Support
                              Nov 03, 2015
                              People-Group / People Interactive India Customer Care's response
                              Dear Tanveer,

                              Thank you for your time today. We believe post our discussion over the phone, your issue has now been resolved.

                              Please feel free to contact us on[protected] or connect via chat or email us on [protected]@peopleinteractive.in incase you require any assistance.

                              We wish you all the best for your partner search.

                              Regards,
                              Shaadi.com
                              Hi Tanveer,

                              Is your complaint really resolved? You should see this forum for all the complaints against shaadi.com and I really invite you to join us on facebook to make sure that we can take apt legal action against shaadi.com and its promoters for conducting fraudulent internet practices. More importantly we hope this will help people looking to join shaadi or renew their memberships.

                              Thanks,
                              Dino
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                                Sanyal Siddhartha
                                Oct 30, 2015
                                Resolved
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                                Address: Kolkata, West Bengal

                                Hi, I purchased two product in two time from Shaadi.com. I post this marriage add in favour of me sister. First time was Diamond package and the recent one also similar like that. None of this product help me at all. NO good recommendation, no beneficial. When I try book a complain in Shaadi.com Customer care. They always start making marketing and push to purchases better product. However they are not concern about the product which they sold to me. I am highly disappointment after your service. Kind Regards, Siddhartha Sanyal sidds.[protected]@yahoo.co.uk (Shaadi.com ID)
                                Complaint marked as Resolved 
                                People-Group / People Interactive India customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 02, 2015
                                People-Group / People Interactive India Customer Care's response
                                Dear Sanyal,

                                We regret the experience you've had and would like to address your concern.

                                Currently we are reviewing your account details. Please be assured, we will connect with you shortly on your registered phone number.

                                Regards,
                                Shaadi.com
                                Hi Sanyal,

                                You should read all the other complaints about shaadi.com on this forum and how they scam you for money.
                                They make you sign up first without explicitly highlighting the details they will need. Once you have a few contacts, they will randomly ban you and ask you to provide all sorts of personal details. They know that without providing these details your only option is to open up another account and pay them another fee!

                                I have had similar experience as you. Please sign up on https://www.facebook.com/Ban-shaadicom-[protected]/
                                as I need to spread the word and take these internet fraudsters to court

                                Dino
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                                  A
                                  Anjali T
                                  from Hyderabad, Telangana
                                  Oct 14, 2015
                                  Resolved
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                                  Resolved

                                  Address: Mumbai City, Maharashtra, +91

                                  I have made a profile in Shaadi.com NO SH 21955329
                                  Profile was blocked on 12/10/2015 and certain documents were asked to submit for verification.
                                  During the period from 12/10/15 to 14/10/15, I have submitted further copies of the documents but still they have kept them under screening,
                                  My package is going to expire today on 15/10/15 and I think they are doing this just want of money in terms of renewal of the package.There was 100 nos of phone which can be viewed but approx. 50 out of them are still pending and also they have restricted views upto 10 numbers per day.
                                  As such their intention is clear and this type of cheating with the customers is unjustified.
                                  Anjali Tiwari
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Oct 15, 2015
                                  People-Group / People Interactive India Customer Care's response
                                  Dear Anjali,

                                  Inconvenience caused is regretted.

                                  We are currently in the process of reviewing your account details. Please be rest assured, we will connect with you shortly and resolve this for you.

                                  Request your patience in the interim.

                                  Regards,
                                  Shaadi.com
                                  Verified Support
                                  Oct 15, 2015
                                  People-Group / People Interactive India Customer Care's response
                                  Dear S P Prajapati,

                                  We regret the experience you have had and want to get this investigated from our side. Request you to write to us with your Shaadi profile id on [protected]@peopleinteractive.in and we will connect with you.

                                  We look forward to her from you soon.

                                  Regards,
                                  Shaadi.com
                                  Verified Support
                                  Oct 19, 2015
                                  People-Group / People Interactive India Customer Care's response
                                  Dear Anjali,

                                  We believe your issue has now been resolved.

                                  In case of any queries in future, please feel free to connect with us on[protected] or live chat or email on [protected]@peopleinteractive.in.

                                  We wish you all the best for your partner search.

                                  Regards,
                                  Shaadi.com
                                  Excellent
                                  People in this busy life get seldom time for match making through friends, neighbors or relatives. The fact is known to the matrimonial sites. That's why they behave like this. I too created a profile for my son (25) and subscribed for Gold membership. I could not understand their cheating method and could see only 07 contacts...
                                  If you take a paid membership you are allowed to send 200 requests in a day, but if you send 200 requests in a day more than twice they will ban you and not return your money. This is another way of the scamsters called as shaadi.com

                                  Refund of amount

                                  Please refund my amount for [protected]@gmail.comPlease refund my amount as earliest am not happy with your memebership and service provided to me.please i have been asking you since one week please revert back as soon as possible
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                                    Raxji
                                    Oct 12, 2015
                                    Resolved
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                                    Resolved

                                    Website: www.shaadi.com

                                    Hi I started talking to a lady named Shilpa Jobanputra back in July 2015 over time we got to know each other, and got on very well. I even went to Kenya to meet her in person we discussed marriage and she agreed. After returning back to my home country she was all lovey dovey for a week then suddenly disappeared, never answered my calls did not reply to messages on whatsapp. Without a valid reason. If any of you guys do come across her please do not interact she is a player and has no interest in marriage. She has very convincing stories about getting robbed and also stories about the way her mother treats her. I am an honest and true person this woman took me for granted and abused my trust and respect. I don't want it to happen to anyone else. She is also on Facebook but hardly updates her profile. Details Name Shilpa Jobanputra DOB 21/07/1981 Lives in Nairobi Kenya
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Oct 13, 2015
                                    People-Group / People Interactive India Customer Care's response
                                    Dear Raxji,

                                    We are sorry to know about your experience. At Shaadi we have various screening processes and over a period of time we've only gotten more stricter. We have no direct control on the kind of people registering on our website as this control mainly lies with an individual himself. We often tell our members that once a marriage is finalized the background of the person should always be checked. Shaadi.com only provides a platform for people to meet. In order to do our bit, it would be great if you could share her details with us, like her email id /profile id /phone no so that we can review her profile if its still active on Shaadi.

                                    Do write to us on [protected]@peopleinteractive.in and be assured that Shaadi.com will co-operate with you to resolve this matter.

                                    Regards,
                                    Shaadi.com
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                                      A
                                      Ashokkumarjoshi
                                      from Bathinda, Punjab
                                      Oct 7, 2015
                                      Mar 5, 2024
                                      This thread was updated on Mar 5, 2024
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                                      Resolved

                                      Address: Jalandhar, Punjab
                                      Website: www.shaddo.com

                                      I paid Ra 30250 for VIP Shadi vide receipt no nz/Pun/jld 0165dated16/09/2015 I was not satisfied by the proposals being sent so I requested for refund now their behaviour is also changed which is not good for this industry Regards. Ashok Joshi.[protected]
                                      Complaint marked as Resolved 
                                      People-Group / People Interactive India customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 09, 2015
                                      People-Group / People Interactive India Customer Care's response
                                      Dear Mr Joshi,

                                      Inconvenience caused is highly regretted.

                                      We want to get this sorted for you and are currently reviewing your account details.

                                      Request your patience in the interim and we will connect with your shortly.

                                      Regards,
                                      Shaadi.com
                                      Verified Support
                                      Nov 21, 2015
                                      People-Group / People Interactive India Customer Care's response
                                      Dear Mr Joshi,

                                      As discussed, we hope your issue has now been resolved. For any future queries/concerns please feel free to write to us on [protected]@peopleinteractive.in or call us on[protected] and we will be happy to help.

                                      Regards,
                                      Shaadi.com
                                      Hi Ashok,

                                      You are not alone!!!

                                      I have heard a number of stories from other previous members about how shaadi tries to scam you into giving this 'personalized service' in return for an upfront payment. But of course, once you have paid, they are anything but helpful. You get a bunch of odd emails here and there and that too from potential 'partners' who you would not even want to stay in the same room with let alone spend the rest of your life!!!

                                      New members need proof? Just go to shaadi.com and look at 'your recommended matches' - see if you feel like doing anything else other than ripping your hair out and turning shaadi.com CEO into a punching bag.

                                      Just read through this forum about all the complaints-anyone who reads/writes English should be able to discern that paying these scammers if simply foul-expecting any money back is FOOLISH!

                                      Which is why I started banshaadi.com facebook page. Please join me in getting shaadi.com thrown out of the internet
                                      shaadicom is fraud

                                      they are not giving my money refund

                                      i am about to file case
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                                        GetShaadiBanned
                                        from Lucknow, Uttar Pradesh
                                        Oct 5, 2015
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                                        Resolved

                                        Address: Mumbai City, Maharashtra

                                        If you have had a bad experience with shaadi.com and have been asked to submit personal documents which were not asked for when you paid then you should have every reason to get pissed off.

                                        Join banshaadi.com and help me getting this site taken down and the directors jailed for fraud till they refund all our monies.
                                        Complaint marked as Resolved 
                                        Verified Support
                                        Oct 07, 2015
                                        People-Group / People Interactive India Customer Care's response
                                        Dear Dino,

                                        Inconvenience caused is regretted.

                                        Our intention is not to upset you. However, please understand that security checks are done for your own safety as they help us in maintaining a clean database.

                                        Also, we have made several attempts to reach you on your registered phone number however got no response. Request you to check your Inbox as we have sent you an email in response to your complain.

                                        Regards,
                                        Shaadi.com
                                        BEWARE that Shaadi is not maintaining privacy and confidentiality of information.

                                        DO NOT RISK USING 'SHADY' SHAADI! You will be sorry!

                                        I would categorize this organization as fraudulent, shady, and criminal.

                                        Although they profess to protect 'privacy of information' they are allowing unsolicited contact by undesirable members.

                                        They request ID and job information AFTER one has paid for membership!

                                        If this was an 'up front' request AND requested of ALL members then it would be reasonable and a very good practice.

                                        However, their request was only made after I complained of an unsolicited, aggressive, and rude call...then asked me to provide ID and job information! Quite the twist!

                                        They have posted my pictures, they have have my telephone, they have my credit card data to charge my account. They even have my address that goes along with credit card payment.

                                        This is more than a reasonable amount of information for such a site.

                                        Just be aware that several individuals...actually most I have communicated with, have the same complaint about this site.

                                        Their telephone number has not once worked! "Circuits busy" is the message.

                                        This is a bad place to provide any of your information.
                                        To all potential members of shaadi-people who are reading this as they have still not joined OR ones looking to renew!

                                        See complaints above.

                                        The gist is that this shaadi scam are just internet fraudsters who accept your money and then ban you from site unless you provide them highly personal information. Which OF COURSE they pass on to their internet marketing partners and then you start being bombarded with all sorts of shady messages and calls whether you are in DND or not!

                                        DO NOT SIGN UP with them unless they give you explicit details of the sort of information they need from you

                                        Trust me-you dont want an over zealous, illiterate bunch of internet aunties trying to judge as to whether you are serious about marriage or not. AND DEFRAUDING you of money if they 'think' you are not
                                        Shaadi.com are the biggest scamsters. They even monitor your chats and emails on shaadi with other members. I have been banned while I was in conversation with someone who I could have married. I had not got her cell number but we were talking regularly. Then suddenly shaadi banned me in six months for a one year paid membership asking for my personal documents which they had not asked at the beginning when they asked my money. Then I had to rejoin with a different email id and pay again to get in touch with that member. Then I came to know that member was a shaadi staff member who was forcing me to pay for their highest personal care membership of 36000. I said no so they banned me again in a few days of member ship. Right now shaadi.com owes me 15000 rs for taking my money and not letting me use the membership benefits instead banning me. Do remember they have my credit card details.
                                        Yet another example of the scam called shaadi.com

                                        Please join me on https://www.facebook.com/Ban-shaadicom-[protected]/
                                        to expose this internet fraud and prevent all future members from getting duped!
                                        Ban these rascals!
                                        Please join me in taking shaadi.com to court for a class action. Sign up on https://www.facebook.com/Ban-shaadicom-[protected]/ and leave your comments there
                                        I feel shaadi.com especially select shaadi.com are indulging in highly fradulent activity by not providing even 1% of the committed service and simply taking away money for free. Wish I had read this review page before thinking of oping them .

                                        Anyways this organisation n business of cheating should be punishable to the greatest level for the anger and trauma they leave with the customers.
                                        I feel shaadi.com especially select shaadi.com are indulging in highly fradulent activity by not providing even 1% of the committed service and simply taking away money for free. Wish I had read this review page before thinking of oping them .

                                        Anyways this organisation n business of cheating should be punishable to the greatest level for the anger and trauma they leave with the customers.
                                        money safeguarding is mission successful
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