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People-Group / People Interactive India Complaints & Reviews

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Updated: Dec 9, 2025
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People-Group / People Interactive India reviews & complaints page 11

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A
aks323
from Gurgaon, Haryana
May 25, 2016
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Resolved

Address: 110053
Website: www.shaadi.com

Hello,

I am member of shaadi.com from more than 3 years, i discontinued their services after paying more than 25000 rupees as they were constantly calling me to buy their premier services which cost much more. I had more than 200 unused contacts when i discontinued the service.


They kept calling me and my father from jan 2016 to march 2016 to buy their services. I decided to buy basic gold membership again in march 2016 and put up the complain against shaadi.com manager khushboo for forcing me to buy much costlier service for lifetime.In new membership they cancelled my option to use my 200 unused contacts. But i did not want to fight because i am a busy person, not have much time.


On march 19 2016, invoice no:[protected], i bought up the gold membership for 3 months. Suddenly, on[protected], they blocked my account. As per them it was on random basis and they want my identity proof. They will inform me about the status within 24 hours...

I mailed them my govt. Identity proof on the same day but since then i have received no communication from their side. I have emailed them many times, even called them many times but i have received no response from them.


My account is blocked and all my communications have turned futile.

I have used both of their id's for sending e mails : [protected]@shaadi.com, [protected]@peopleinteractive.In, phone numbers used :[protected]

The service request number raised are : 2092476, 2092643, 2099149

But no reply from their side is received till now.

I have my reputation loss as i have proposals from whom i was taking regarding my matrimony.

They are using this site as money extortion business and if customer complains about them then they "on the random basis" block any account they want and simply refuses to entertain any communication to answer why they have blocked the account. I am still a paid member and they are denying me services that they promised at the time of selling it. I feel very strict action should be taken against these kinds of fraudulent websites which are more into the blackmailing and money extortion business rather then in true professional business.

Please advice me how can i take the relevant action

Regards
Akhil
Oct 16, 2019
Complaint marked as Resolved 
a
People-Group / People Interactive India customer support has been notified about the posted complaint.
Email id used for shaadi.com is : [protected]@gmail.com
Let us see how much time they take in response here on public forum
I feel just as it happens in United States, we must sue them for 100 crores like amount for their highly disgraceful, unethical behaviour with customers.
Their business last year was 250 crores as i checked on internet, so they do not care for small amounts if someone sues them, they must have a team of lawyers ready to fight a case in court.
People really find it tiresome to fight a case against them in court, overall they escape from all wrongdoings going on...
We must sue them for big amount to show that these websites can not rob innocent customers any more...
People-Group / People Interactive India Customer Care's response, May 30, 2016
Verified Support
Dear Akhil,

We really appreciate your co-operation.

As a service gesture, we have extended 7 days of your membership as you were unable to use the services due to validation process.

Please feed free to contact us at '[email protected]'. Have an awesome year ahead!!!

Regards,
Shaadi.com
Dear Akhil,

We understand how annoying it is when we pay for services and are unable to use it. Even you would agree that when we search for a groom/bride, we do a verification check to make our trust value strong. The intention is positive, it is not to offend any sentiments.

As Shaadi.com is connected with human emotions, we just want to make our trust bond stronger for our members. Hence, we ask for certain documents. It is just a random check. This practice has attracted lot of valuable members who are satisfied with the validation process and ready to co-operate with us.

We would request you to send us a Valid document so that you experience a hearty welcome.

Looking forward for your co-operation.

Regards,
Shaadi.com
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    Harpreetw
    from Gurgaon, Haryana
    May 25, 2016
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    Address: Mumbai City, Maharashtra

    Let me remind you the team on my email sent for refund with given statistics in this email:-

    1. Not even a single profile was persuaded for meeting.

    2.Incorrect info of the profile was provided, i consider this as misleading your customer.

    3. Short-listing of 16 profiles - not even a single meeting with any of the shortlisted. These 16profiles we shared considering that i will shorlist profiles first and then your team will share with the accepted profiles, this was done due to delay in your process of sharing profiles timely. This has clearly been mentioned in my email of sep 8.

    4. During the first 15days, profile of mr sunny singh was accepted by me on sep 14 @ 6:35pm (Closure of business hours) but no feedback on the status till today also.

    5. My first request of not happy with vip services was raised on “date: tue, sep 8, 2015 at 1:48 pm” which was not resolved even till “tue, sep 22, 2015 at 5:28 pm” – this means more than 15days of time limit.

    6.In reference to email sent on “tuesday, november 17, 2015 12:25 pm” which was a follow up email of sep 8. The email clearly says i have been raising concern and reminders again and again.

    Vip services activated on : 27 august, 2016.

    No. Of profiles sent to you : 30
    No. Of profiles accepted by you :16 (Even if it was accepted no action on the same)
    No. Of profiles which you did not like : 14
    Meetings/ conversation done: 1 (Incorrect information on age provided by shaddi.com)

    7. Not even a single respond on raising my email concern and reminders to sandhya dugar (Shaadi support)

    Your thoughts now on this?

    Regards
    Harpreet
    People-Group / People Interactive India customer support has been notified about the posted complaint.
    May 25, 2016
    Updated by Harpreetw
    Let me remind you the team on my email sent for refund with given statistics in this email:-

    1. Not even a single profile was persuaded for meeting.

    2.Incorrect info of the profile was provided, i consider this as misleading your customer.

    3. Short-listing of 16 profiles - not even a single meeting with any of the shortlisted. These 16profiles we shared considering that i will shorlist profiles first and then your team will share with the accepted profiles, this was done due to delay in your process of sharing profiles timely. This has clearly been mentioned in my email of sep 8.

    4. During the first 15days, profile of mr sunny singh was accepted by me on sep 14 @ 6:35pm (Closure of business hours) but no feedback on the status till today also.

    5. My first request of not happy with vip services was raised on “date: tue, sep 8, 2015 at 1:48 pm” which was not resolved even till “tue, sep 22, 2015 at 5:28 pm” – this means more than 15days of time limit.

    6.In reference to email sent on “tuesday, november 17, 2015 12:25 pm” which was a follow up email of sep 8. The email clearly says i have been raising concern and reminders again and again.

    Vip services activated on : 27 august, 2016.

    No. Of profiles sent to you : 30
    No. Of profiles accepted by you :16 (Even if it was accepted no action on the same)
    No. Of profiles which you did not like : 14
    Meetings/ conversation done: 1 (Incorrect information on age provided by shaddi.com)

    7. Not even a single respond on raising my email concern and reminders to sandhya dugar (Shaadi support)

    Your thoughts now on this?

    Regards
    Harpreet
    Dear Harpreet,

    Your input, and the feedback is vitally important to us and we always want the expectations to be met upon. Hence, we had arranged a callback for you.

    We hope all your concerns are addressed. Let us know if anything is left unattended. We will be happy to help you.

    Regards,
    Shaadi.com
    Please note that your spoke has not given any relevant resolution and just he has just marked my issue as resolved.

    Please note i have been chasing shaddi.com for refund since first week of service. The profile shared by your team has incorrect age details. Which means there is no authentication of profiles shared by your team. If you call it as the most successfully matchmaking, then what about the authentication of profiles? How can your team share profiles which are not relevant to my search? How can you share incorrect age details of prospects?

    Is it just a timepass service? After this bad and fake service i do not wish to have any service from your team and mind me you cannot force anyone to seek it. I have suffered you crappy service for 3months for which i have paid hefty amount.

    Also, please note i am asking for the refund for the following:-

    1. Sharing incorrect & irrelavent profiles
    2. No feedback on any short-listed profile
    3. Output of the service for which i paid hefty amount is nil.

    Hope i am very clear to you.

    Regards
    Harpreet
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      akdubai
      May 14, 2016
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      This is regarding Kunal Joshi (a.k.a Kevin Josh). i have been following thread about people complaining and have also written to some of them. i believe he was caught by gurgaon police last year.

      i am looking for someone who can help me with more information and also if there is any scope in recovering the money he has wrongfully taken from plenty of cheated and innocent girls.

      Appreciate replies.
      People-Group / People Interactive India customer support has been notified about the posted complaint.
      Dear Member,

      We will be happy to help you, if you need any assistance from Shaadi.com. You can write to us at [protected]@peopleinteractive.in.

      Regards,
      Shaadi.com

      Shaadi.com — Nonveryfied phone

      Please don't publish non verified phones. First close those kind of profile in Bharat matrimony they have taken steps not blocked all profiles which are not verified phone numbers. Why can't you follow it
      Dear Payal,

      We value your feedback and will definitely work on it. You are an email away to contact us. You can write to us at [protected]@peopleinteractive.in.

      Regards,
      Shaadi.com
      Regards,
      Shaadi.com
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        ab_12!
        from Delhi, Delhi
        May 5, 2016
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        Address: 110016
        Website: www.shaadi.com

        I had enrolled my daughter to the service on 14th March 2016 and was told that in case the service is not upto the mark, my money would be refunded in 15 days. I raised a query on 26th March 2016 but the representative refused to respond. I have been following up for the refund ever since but these frauds have been evading the question completely.

        I need a resolution immediately.
        People-Group / People Interactive India customer support has been notified about the posted complaint.
        Dear Member,

        We want to address all your concerns. Please revert with your Shaadi Profile ID, so that we can reach out to you at the earliest.

        Regards,
        Shaadi.com

        Shaadi..com Site — Please band this site

        Please band this shaadi.com site. So u can save many humans life. Try to do good things for innocent people who are published their profile in shaad.com
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          vivah da munda
          Apr 18, 2016
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          Address: Mumbai City, Maharashtra
          Website: www.shaadi.com

          Www.shaadi.com is engaged in sending the email in the interest sent for the fraud to occur (with women pictures stolen/taken from anywhere on the Internet & falsely depicted). sweetalima.[protected]@hotmail.com took full advantage of this, that's y shaadi.com mouth is shut now, but customer mouth will not be shut until marriage with perfect match is complete! a 'woman with a email' in interest sent is the spam that spreads like a virus thru shaadi.com plus continues to spread in other ways after initial contact (aka the spam will not stop 4life now!), all due to shaadi.com! www.shaadi.com is fully engaged in presenting women that have not agreed to be depicted! This means do not trust anything with which shaadi.com provides depiction! This includes all pictures & information & contacts! shaadi.com is just a fairy tale world waiting for the mouse (customer) to get stuck in the trap (registration)! Email sweetalima.[protected]@hotmail.com right now & ask her all the details, she will tell every1 the honest & brutal truth about using shaadi.com! Hey all guys what were we all doing in the 90's to get girls ? Well that's what we gotta do, but not shaadi.com or any website or any email (get off the internet & get into real life)! Stop paying out to the Internet! Phony websites & phony emails with phony humans is what the Internet is all about now! Shaadi.com is the leading example, shaadi.com creates the burning fires for currency to go into & burn away 4ever! Hey Guys i[censored] all want to create multiple accounts depicting multiple women at the same time on shaadi.com, your all more than welcome to do so! Let's all just create a spam of non-stop women on shaadi.com with men controlling them! Let's all just turn shaadi.com into a huge joke that shaadi.com already is! Hey shaadi.com I'm still waiting for u 2 match me just like I'm waiting 4 my so called fortune! shaadi.com is engaged in fairy tale land further spreading fairy tale land like spam to all its users! Shaadi.com when can all the fairy tale land stop when u can actually match a Canadian bred NRI! Hey shaadi.com i[censored] want real payments then sweetalima.[protected]@hotmail.com has more then enuff for all o[censored], which is all ur fault shaadi.com. As a result of your intense failure shaadi.com, just match the victim with no more money laundering, & my mouth will keep shut 4 good (I am keeping anonymous with India complaints). This way the victim can just move on with life with wife with no looking back!
          People-Group / People Interactive India customer support has been notified about the posted complaint.
          *not activated.
          Dear Member,

          We appreciate our customers who let us know when things aren’t right​.​ However, Shaadi.com does not support any misleading information and fraudulent activity. We don't try to procure any personal details, neither do we try to deceive any of our members.

          To prevent such malfunctions, we do have various screening processes in place and over a period of time we've only gotten more strict. Be assured such profiles are dealt with on priority and with our members support we are able to take strict action basis the evidence we receive.

          Further, the profile which you have mentioned was taken Offline long back. We look for an opportunity to speak with you over the phone and know more about your experience in detail. Do write to us with your Shaadi id on [protected]@peopleinteractive.in. Hope to speak with you soon.

          Regards,
          Shaadi.com
          I understand what your company is saying, but a profile taken offline long time ago is not a excuse for Why it should Not have been online in the first place with membership. The more & more strict security measures you are referring to were easily breached by criminals & will be continued to be breached by criminals who are all just getting more & more organized during the same time for more international scams. By no means should users be trusting what they see on shaadi.com as a consequence. Your staff & the rest of the users were not a victim to any of this (so it doesn't matter to your staff or your users. It did not affect anyone else's life), but the sole target (1 munda) life was ruined because of this profile & the previous profile leading up to this profile. It only takes 1 innocent user of your website for the fraud to occur. Your company's excuse of saying we do not like to procure members does not justify the behaviour of this profile without validity, while the victim's ID & education documents were checked for validity before his profile being put online, leading up to these profiles. All members should be subject to the same checks for validity before being put online, especially a member who is Not even the same race (questioning the intent of the member, an intent which was only to disgrace the East Indian race right to the bottom of the world & for 1 Munda to be put infront of it all for all the losses). Just because the profile was taken offline a long time ago does not give justice to the damage that was done at a international level for losses due to this profile being put online with membership. Your company might want to forget about this profile, but you can Not deny the fact of the damage done to the victim's life with losses due to these mistakes from your company. It is not easy for the victim to let go of such a experience with ease, but for the company who did not face losses but provided access to criminals, for this company it is easy to forget. At the end of day, as a result of these fraudulent profiles, the company that provided access will not face any losses, but the losses will only be transferred to the victim user (1 Munda), & everyone who came in between during the continuation of scams will just be left to ponder was it fraud or not? Rest assured I will be speaking with your company about this tragedy by voice or even better in person if possible in the future.

          Shaadi.com — Delay in membership activation

          I have paid Rs 3000/- for Diamond membership on 8th Dec. Till date same is activated.

          Shaadi.com — Account close

          My name is Hemant D Thorve I am from Pune Live in Daman.my account open in our company last two month Pls Delete my account My marriage has done
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            S
            Sikh or Muslim?
            Apr 15, 2016
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            Address: Mumbai City, Maharashtra
            Website: www.shaadi.com

            Shaadi.com has a membership profile going on of 'Henna Y, Arabic, age 31, Los Angeles (student visa), Muslim, possible African caste, of middle eastern woman photos stolen & depicted of women that have not Agreeed to be depicted on the site. Shaadi.com has engaged in the email being provided in the interest sent for the fraud to occur. This scammer is organized from Lagos, Nigeria in which African Criminal gangs have easily fooled shaadi.com during registration with a phone call to a Los Angeles number & a woman pretending to be 'Henna' confirming (very easy breach), with nothing else done to ensure security. Shaadicom understands that it's engagement in providing membership to this original profile which also led to the next fake created (sweetalima.[protected]@hotmail.com --> temporary visa Las vegas nevada, not working) with membership again by the same criminal gangs will Only lead to death for its vulnerable users! This is going on non-stop under the ignorance & foolishness of shaadicom management! Shaadicom understands that depicting women that have not agreed to be depicted is a violation to both genders leading to death! Shaadicom understands that providing communication between Non-Muslims (Sikhs, Hindus, Buddhist, etc, ) and Muslims in all Islamic republics like Pakistan/Bangladesh, Afghanistan, Middle East, UAE, Africa, etc. for marriage will only cause death to these users if they decide to go to Islamic republic countries where a marriage Is not possible between a Muslim & non-Muslim, & this will cause the death of the non-muslim in all dangerous Islam republics which shaadi.com Links the communication Of all religion members to these Islam republics where the marriage is not possible for non-Muslims, & punishment for engaging in such behaviour is death for Sikh men & Hindu men! Shaadi.com has failed to safe-guard Sikhs & Hindus from Muslims on this site, when the marriage between Sikhs & Hindus with a Muslim is not even possible. From guy side it is outright dangerous! Shaadicom understands that their reponsibily is to provide a 2nd police report also to Mumbai Police which is their local dispatch for the original fraudulent profile on their site 'Henna's' profile for which they provided membership for the fraud to occur to Lagos, Nigeria with connects to Accra, Ghana. Shaadicom understands that all this information is not kept in their hands, but provided to Mumbai authorities. A very important question to ask shaadicom is if the marriage is not even possible, then y is the communication provided to cause death for Sikh & Hindu men at the expense of fraudulent Muslim women? shaadi.com which means marriage.com understands that in all Islamic republics the islamic governemt rules r that no non-Muslim will marry a Muslim & such behaviour will only cause death to the non-Muslim flying out to Islam republics to marry Islamic women who r allowed to communicate with any1 of any religious background on the site & cause intense destruction to them. Shaadicom understands that as a marriage specific site only, if this type of marriage is out-lawed/banned in Islamic republics, then y is the communication provided to such places for the purpose of marriage on the site to any1 of any background? Shaadicom understands that in their extreme security breaches the result is that every1 of East Indian race suffers with extreme turmoil world wide! shaadicom understands that they r responsible for the end result of money laundering out of India's economy for the extreme suffering of all Indians, in which that money at the very least if need be give away could have been provided to all Gurdwaras in Mumbai to provide a free meal for life with shelter to any Indian @ anytime of any religion/caste/ethnicity/race/etc. if they agreed, of which the same no1 from shaadi.com no owner, no employee, no family member would never provide under any circumstance, & all they had to do was a simple ID check for ''multiple religions & multiple ethnicities'' profiles all in 1. Shaadicom has clearly forgetten the true roots of the country they live in. They r busy keeping guys on their site at the mean time w/o marriage for up to 5 years to milk them non-stop of 1, 3, 6, 12 month USD price only memberships who r subject as victims to non-stop ID checks. While at the same time they keep providing memberships to fraudulent women with African men behind them to lure their users to fall victim. In reality shaadicom has no ID or proof of any these African men behind the fraudulent women profiles, while they r milking Indian men of funds who would never kill any women in their life, but the other way around, the woman can easily arrange to kill the Sikh or Hindu man from all her African or Muslim husbands plus families engaged as criminals. Shaadicom understands that in their extreme internal ignorance of not identifying women who have not agreed to be depicted results in the many deaths of their users. This is a marriage site only to depict real ppl only that only want to get married, this is not a Facebook/instagram/Twitter/social network site in which users depict photos of others on their profile. Hence why this a paid site, & the social network sites r not, shaadicom is paid only for in person reality, but not for fiction fairy tale myth characters. Shaadicom understands that after work/education/finance document checks on the next victim that if a extreme security breach occurs through organized criminal gangs right away to target the victim for scams & death that this implies Responsibilty of shaadicom! Shaadicom has not even safe guarded themselves, let alone turning its innocent users only looking to match into humiliated victims! shaadicom understands that if any account is compromised in any way on their site that this is shaadicom responsibility, & shaadicom should not be consequently victimizing its loyal users thru correspondence. Shaadicom understands that it falls under the category of wedding services only & not fraudulent services, & that by withholding contacts & postponing users future on their internet site that all of this is only leading to very serious allegations of many multiple frauds & deaths in multiple dimensions. If shaadicom is a failure to provide wedding services, then they r risking their users lives, funds, future (all in 1) by harbouring them internationally (Internet), when these services r only needed in person! Shaadicom understands that the names 'Alima' & 'henna' ending in Muhammed or Ali are the most common frequently used names for these scams, for a marriage that would not even be possible under any context with a (Sikh, Hindu, buddhist) . Shaadicom understands that the match can still be set off the internet, in person or on the phone, & all world access is not needed, if the user has only depicted Canada & India as the 2 countries for wife location. Shaadicom understands that adapting their approach to match making to off the internet is the only resolution to avoid the dangerous criminals from the lives of NRI's that r only looking to match in their race (accepted religions) to marry! Shaadicom understands not to ruin the lives of their users, but only to match-make the lives of their users with match-making urgency, b4 the urgency of the fraudsters cause extreme suffering to all indians.
            People-Group / People Interactive India customer support has been notified about the posted complaint.
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              Sikh or Muslim?
              Apr 13, 2016
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              Address: Mumbai City, Maharashtra
              Website: www.shaadi.com

              Only on shaadi.com will we c membership profiles of a 'gursikh sikh' with mother tongue 'assamese' & photos stolen & depicted of caucasian, hispanic/latino, & mixed race east indian/caucasian, & middle eastern all these many multiple women in 1 sweet alima.[protected]@hotmail.com (Email for fraud), who have all not agreed to be depicted on the site, also a gursikh sikh with a full muslim name in the email address, with women depicted that could easily be christian? Do we have 3 different religions depicted in 1 profile? I still don't understand ( is this a sikh or gursikh sikh or muslim or christian or buddhist or 5 in 1? Fraudsters lure their victims to their corrupt poverished countries in africa & kill these people using shaadi.com after extorting/robbing them, if not then the corrupt police will detain/arrest/kill them (All leading to death/bodily harm for shaadi.com users after the multiple lakhs of losses). All leading to death for indians/south asians after being frauded using shaadi.com online due to international access & flying out to go after the scammers. This is not a joke! Shaadi.com have clearly shown their lack of education/ignorance with this in the most important indian principle- not protecting (1)india's vulnerable minorities, plus all nri's (2) & plus all the other races/ethnicities (3) with these examples! All '3' of these have been clearly shown ignorance/lack of awareness by shaadi.com & all (3) of these minorities in different sense have been given the back of shaadi.com who have failed the 1 n only needed id check in their history. This business has failed, shaadi.com turned their back on these 3 that i have mentioned. Match-making has to take a off the internet perspective after this extreme breach of international security thru shaadi.com!
              People-Group / People Interactive India customer support has been notified about the posted complaint.
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                ornika
                Apr 8, 2016
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                Resolved

                Address: Kolkata, West Bengal, 700156
                Website: www.shaadi.com

                I have registered for vip consultant plan in shaadi.com for 3 months for around 27000 i have paid for the same and the worst service i have got from the vip personal advisor Neha Dey.Within 1.5 months she was not able to connect me to any of the VIP customers profile.And the ones which we liked she was not able to connect us with the same customer.she will not be in continous touch with us on working days.when we complained against her poor performance to the customer care even they were not able to help us out with any resolution.
                Jun 7, 2017
                Complaint marked as Resolved 
                Company started to get involved in the matter to sort out the issues
                People-Group / People Interactive India customer support has been notified about the posted complaint.
                Dear Ornika,

                We regret the experience you have had.

                Be assured, we will connect with you shortly after reviewing your profile details and will address all your concerns.

                Regards,
                Shaadi.com

                fake profile

                sir /madam today evening i got am sms stating that i had been registered on your website in which i am not intrested. someone has made MY fake profile. profile id is SH88005834 PLEASE DELETE THE PROFILE BEFORE SOME MISUSE HAPPENS.
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                  kellyli
                  from Pune, Maharashtra
                  Apr 8, 2016
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                  Address: 110019
                  Website: shaadi.com

                  Pls be cautious from person who first get in love with you, then get into any trouble and ask for help. I was cheated by person named -Prince Pranav Atkin saying he was caught by customs for having large amount of cash which obviously he bought for settling with me. I got trapped and helped him bcus I thought he is in this situation bcus of me. But guys pls be aware, look for clues, don't give your money to anyone. You can even find profile of this person in Facebook with same name and few snaps. He claims he is US citizen same is mention in his facebook profile. His mobile no is +[protected]. Pls be cautious.
                  People-Group / People Interactive India customer support has been notified about the posted complaint.
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                    M
                    MadhuWal
                    Mar 27, 2016
                    Resolved
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                    Resolved

                    Address: 400034
                    Website: www.shaadi.com

                    I registered on this website by making an online payment for shaadi.com for finding a match for my son. Subsequently I was persuaded by the Company to upgrade my membership to avail the VIP Services on a trial basis by making a further payment. The gentleman who spoke to me was one Mr Krishna. I shared my apprehensions with him that earlier another company had charged a big amount and actually we were not satisfied with the services at all. He assured me that at shaadi.com I could try out and if I found that the profiles I'm being sent are not suitable, then they would refund the additional payment and revert to the original ordinary membership. I found that the profiles that the relationship manager was sending were not at all suitable, so several times I have asked the shaadi.com to please refund my addition payment and let me revert to my original membership, but they are just not doing that
                    Aug 6, 2021
                    Complaint marked as Resolved 
                    People-Group / People Interactive India customer support has been notified about the posted complaint.
                    Dear Member,

                    We are currently reviewing your account details. Please be assured, we will call and resolve this for you.

                    Request your patience in the interim.

                    Regards,
                    Shaadi.com
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                      Gurveer Singh
                      Mar 26, 2016
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                      Address: Mumbai City, Maharashtra
                      Website: www.shaadi.com

                      I wanted to point out some important issues with this website that go ignored. No one on this site knows who the other person is unless a passport check is on the trust badge, but now days even those r getting frauded. The rest of the girl profiles need to be raised questions whether they r real or not. The girl profiles r subject to much less ID checks, but the girl profiles r the ones that would be a fake or scammer behind it. This website takes payment first for profit then does a ID check, but it's too late, the damage is already done in that time period when the membership starts if it's a fake scammer. If the person ur talkin to suddenly ends up in another country then u know it's a fake. The girls on this website are especially only looking for money either directly or indirectly. If the girl or her parent/sibling first question to u is what work u do? Then u know right away all they want from u is money, so I would not call this a 'love' site. This is also represented by this site checking work/financial/education documents which represents that first question these girls will ask u about what work u do? In all aspects, this website has done everything to protect the women of the site, but they have failed to protect the men of this site who are paying them. This would lead to disastrous outcomes for everyone involved if the men of this site r let down, b/c at the end of the day words r just words, but money laundering either directly or indirectly as a result o[censored]se of this site will only have detrimental effects for everyone involved. Girls of the site should not be given priority due to them relying on the man for their living as a result of this website. All of the girls questions r only related with funds, but not love, for example questions about what parents do for work or property inheritance or direct questions about how much is in the bank. the guys need to be protected from financial ruin. These questions should not be allowed, but questions of building a bond should go. I would be very careful of the girls of this website b/c in my opinion they r Not good looking & they r only looking for funds either indirectly or directly. I have already pointed out what questions they ask about work, education to obtain financial understanding, which means no love from shaadi.com, only hopes of money transfer for these unattractive women. I believe this site really needs to step up their game of how they do business for authentic love & their employees need guidance/training to tackle the many issues concerning online dating through World wide web. The law enforcement agencies r very concerned about the detrimental effects of online relationships instead of in person, & this is due to financial issues which r represented by my post. For example, tons of greedy girls in India were money laundering to Nigerians/ghana in hopes of falsified 'getting very rich very quick schemes' & these r the same types of girls on this site. Please www.shaadi.com, now is the crucial time for u to change the structure of your business, & the World Wide Web knows now is the crucial time!!
                      People-Group / People Interactive India customer support has been notified about the posted complaint.
                      Thanks for writing, Gurveer. At Shaadi.com, we don't try to procure any members personal details, neither do we share them as we let that decision be with our members. Also all our members have the right to privacy options wherein they can hide their phone numbers too. Paid memberships only fasten the process of finding a match as you get access to several benefits.

                      Ensuring our members safety is our highest priority hence we have features such as “ Block, report Misuse etc”. We also do periodic checks by calling for documents for verification and follow strict screening processes during registration.

                      We truly understand your concern, let’s connect so that we can resolve & talk about your experience. We would appreciate if you could write to us with your Shaadi id/email id on [protected]@peopleinteractive.in.


                      Regards,
                      Shaadi.com
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                        dpulavarthi
                        Mar 25, 2016
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                        Website: vip shaadi

                        I first spoke to Krishna Tiwari and Prajakta (don't have last name) who sold me an exclusive VIP service where their consultants introduce me to these exclusive profiles from their "VIP Club" in addition to the regular shaadi profiles that matched by criterion. I was told a consultant will constantly stay in touch with me. I paid $480 for a three month service. I was sent a email by Krishna Tiwari with bharat.[protected]@peopleinteractive.in, anagha.[protected]@peopleinteractive.in, priyanka.[protected]@peopleinteractive.in in cc. Krishna knew I lived in Germany and told me that the consultant will call me outside of my working hours.

                        I was introduced to John Crasto who refused to call me outside of my working hours because it was too late in India. Krishna clearly promised something else. I asked for a refund and was refused citing terms and conditions. I switched consultants only to find Prabhash Sharma who was worse, did not provide profiles that met my criterion and sent me only profiles that were publicly available on shaadi.com even for free members. There was never an update on what he did with all the profiles that I had accepted. I scheduled a call with him and he tells me that hes calling these proposals at 1 pm IST when the guy he is calling is in washington DC where it was 3 in the morning. Prabhash says madam I am trying to call but he is not picking up. Why would anyone pick up a call at 3 in the morning? His manager Vivek Nair is not responsive either.

                        I was told I would be given access to a special app/website so they disabled my regular profile. After paying the money, they said sorry this is available only on android. If we unhide your profile, you will have to manage it.

                        This service is a cause for stress please do not sign up. Please do not waste your money. I no one else uses this service. They are exploiting us and I am happy to complain where ever possible.
                        Aug 7, 2021
                        Complaint marked as Resolved 
                        Dear Member,

                        We regret the experience you have had.

                        Currently we are reviewing your account details. Please be assured, we will connect with you shortly and address all your concerns.

                        Request your patience in the interim.

                        Regards,
                        Shaadi.com
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                          A
                          aks323
                          from Gurgaon, Haryana
                          Mar 7, 2016
                          Resolved
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                          Resolved

                          Address: New Delhi, Delhi, 110053
                          Website: www.shaadi.com

                          They are trapping people with false profiles, once the person is trapped they offer services to get successful response. They give more discounts to new person and give very little no discount to existing customer. They judge the person on his or her wealth and trap him using their managers and executives. In my case i got constant call from some manager Khushboo and her executive Renu, they forced me to buy a costly product. To force me to buy this product, they even refused any discount to me on basic cheap product whereas any non customer is offered huge discount on this basic plan. After spending around 25000 bucks on this fraud shaadi.com i am feeling cheated and want back all my money and compensation for harassment and time waste. These people even misbehaved with me.
                          Complaint marked as Resolved 
                          People-Group / People Interactive India customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 07, 2016
                          People-Group / People Interactive India Customer Care's response
                          Dear Member, We want to get this resolved for you on priority. However, in order to do so we require your Shaadi id. Please write to us with your Shaadi id or your contact number on [protected]@peopleinteractive.in and we will connect with you. Regards, Shaadi.com
                          Action must be done on these guys
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                            I
                            Info_shaadi.com
                            Feb 25, 2016
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                            Website: www.shaadi.com

                            The groom profile in the name of Akshay Kirty is fraud . His education, family back ground is not true . He has got medical issue which his family hides, he is medical and mentally unfit.
                            People-Group / People Interactive India customer support has been notified about the posted complaint.
                            Dear Member,

                            Thanks for highlighting your concern. We would like to get this investigated for you. However, we will require Akshay's Shaadi id in order to do so. Be assured that Shaadi takes strict action against people who misuse the site. Do write back with the requested details on [protected]@peopleinteractive.in so that we can look into this at the earliest.

                            Regards,
                            Shaadi.com
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                              A
                              Aakarsh Srivastav
                              Feb 4, 2016
                              Resolved
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                              Resolved

                              Address: Lucknow, Uttar Pradesh, 226001
                              Website: www.shaadi.com

                              This website is scamming people for their money on the name of VIP service.
                              Firstly, they promise that you get access to other exclusive vip profiles not otherwise shown to general members. But this is false. Not even a single profile shared by vip consultant was unique, but already visible with general membership.
                              Secondly, they don't provide the promised personalized service as offered. They only throw the profiles already on the site at you regardless of what you may have personally asked for. They will keep pushing the same profile irrespective of your interests.
                              On being asked for refund and stoppage of service they (Manager Jai Rao- Mumbai Office) have declined to do so citing some false terms and conditions.
                              Effectively this website is taking your money, failing to provide service and then just walking away with the money without doing anything in return for the customer.
                              I do not wish this to happen to any one else and will take this up to where I can.
                              Complaint marked as Resolved 
                              Verified Support
                              Feb 05, 2016
                              People-Group / People Interactive India Customer Care's response
                              Hi Aakarsh, We are already in touch with Mr. Srivastav and are working towards resolving all your concerns. Be assured it will be taken care off on priority. Regards, Shaadi.com
                              I agree with Aakarsh. I am posting a complaint of my own. Its a very horrible service for a lot of money. This issue is not resolve dat all.
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                                N
                                nandan agni
                                Jan 20, 2016
                                Resolved
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                                Resolved

                                VIP Service SCAM

                                Address: Hyderabad, Andhra Pradesh, 500060
                                Website: www.shaadi.com

                                Upon various representations and follow-up’s from your end, I took the VIP services offered by shaadi.com. However, my experience with VIP scheme is very bad, in fact horrible. The service that they promise while registering is never fulfilled.

                                I requested suitable matches abiding only 2 criteria and they failed miserably to provide the same.
                                VIP Shaadi service is designed to act as a go between the two sides entering...
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                                angelzone
                                from Bengaluru, Karnataka
                                Jan 19, 2016
                                Resolved
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                                Resolved

                                Beware of the site with full of fake profiles.

                                Website: www.shaadi.com

                                The website is full of fake profiles. Whomever we try to contact are either married or and settled and having kids . We doubt the authenticity of the site if they hire people to create fake profiles by taking photos of people from social networking sites and putting up fake profiles. One person reached to an extent in chatting with us on phone and talking about the wedding . Luckily we didnt had to drag it further as we found out the guy...
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                                Kumkumlaxmi Rao
                                from Mumbai, Maharashtra
                                Dec 28, 2015
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                                Address: Vadodara, Gujarat, 390009

                                Dear Sir / Madam, I wish to explain my bad experience here & hope this will helpful to others for future reference & also expecting that some authority will note the matter & take an appropriate action against the fraud people. I was a registered member of Shaadi.com since many years and before 3month (21/10/2015) I received an interest from paid member Dr. Haresh Jagad and I accepted, then he sent his bio data & photos to my personal Gmail id and told me that he is working as a General Surgeon with United Nations Truce Supervision Organization, Camp Yigael, Tzrifin, Eastern Side of Rishon Lezion, Camp 782 and home address 230, Dereham Rd., Norwich, England, UK & all type of communications are band from the organization and he can only communicate from Google talk for proceed further. Parents are passed away & only one sister is there who is married & settled in UK. Profile was very impressive so I started chatting and lots of times asked details about family & other documents proof but he didn’t provided and he badly convinced me to continue talk with him & told me that I am coming to meet you and family in January 2016 but I forced him to talk over phone to my family or send some document proofs regarding his work, degree or residence, otherwise tell your sister to talk with my family but for everything he denied. Suddenly he said that I resigned from my assignment & coming to India on 31/12/2015. I informed to my family from starting so everybody was very happy but still we were very alert before each & every step. And I kept all his chats & call as record. Even in last 3, 4 months he called me only once on (21/12/2015) & also provided his number ([protected]) after so long. Finally he given a big shock on 23/12/2015 that he received gratuity of 400000 pounds from United Nations Truce Supervision & sent it on my name to India through a Diplomat Mr. Jackson Fred & he will deliver the parcel to my home, it will be a box with code 1980 and without that code no one can open that box. I taken snap shot of all this conversation because now my doubt become strong that something is happening wrong. As per their plan I got a call from Mr. Jackson ([protected]) that he is at airport and the parcel kept with him but I have to transfer 98, 000/-INR to access international Monetary Fund receipt & then only he can deliver the parcel at my home. I denied immediately & called Dr. Haresh Jagad and explained the situation narrated by Mr. Jackson but he still acted like innocent and said let me check with Mr. Jackson & then I will revert you back, after 10min he called me the same regarding International Monetary Fund receipt story said you transfer money immediately otherwise my hard earn money will go to custody of Indian Government. I denied and said I have no money then suddenly he said transfer 40, 000/- INR. Meanwhile we checked in internet about rules & regulations of international money transfer & some same cases of frauds & tracked number of Jackson & it was found Aircel network of Delhi. My brother called Jackson & tried to ask address but he was not provided, we called at Delhi airport for cross check but they confirmed there is no person with name of Jackson & also no one can send money thru parcel. I also asked for bank a/c no. to Jackson & Haresh but they both not provided. They were alert & stopped to pick our calls. Dr. Haresh Jagad tried a lot to convince me emotionally but I already a law graduate & always I keep update myself with all different crimes & frauds so I know how to handle these people but I don’t know by this way how many persons were the victims of this fraud. Shaadi.com is most trusted site in India but now people are using this social service as a media of crime. By this Incidence my family & myself is highly disappointed and I am explaining here this matter to alert other girls, boys & their families, as well as some authority will take note & suitable action against the same. We should stop this cycle otherwise we cannot expect how big racket or fraud is going worldwide. I have all the Biodata, photographs & chat records & above mentioned mobile numbers for reference. Hope for some response.
                                Please Attach that persons e-mail address and Biodata whichever u got and images casue same no. chanting with me as I am member of shaadi.com it will helps to every body to avoide problems please...
                                Hi, even he has done the same thing with my Sister.

                                Please find his mail id: [protected]@gmail.com

                                Please share your number for me to share his photos on Whatsapp...

                                My number is [protected] and mail id is [protected]@gmail.com

                                Also let me know the contact details of Shaadi.com higher authorities for us to complain and stop this fraud cycle permanently...
                                He has done the same with my cousin. She is still not ready to believe that he is a fraud and she has lost 60K money. She is in deep love with him and is not coming out of that feeling. Very bad and cruel guy he is.
                                Look at this page, there is a complaint registered with UK Police on this person called Dr.Harish

                                http://norfolksecurity.uk/posts/tag/consumer/page/3/
                                Search for the number [protected]
                                Did I just save you from a crock, if yes, send me a hug through mansoon rain.

                                Here is a BIODATA received by cousin from Dr.Harsih
                                =======================
                                Name: Dr. Harish Renit
                                Dob: 10-Jun-1983
                                Time: 12:40 hrs
                                Place: Norwich, United Kingdom(England)
                                Zodiac sign: Gemini (Disciplined, Vulnerable, Creative, Friendly, Cheerful)
                                Height: 5.7”
                                Complexion: Very fair
                                Religion: Hindu
                                Diet: Veg

                                Educational Background
                                Obtain Masters from Norwich Medical School - UEA - University of East Anglia
                                Professional Background
                                 Presently: General Surgeon with the United Nations Truce Supervision Organization in Israel.
                                Family Details
                                Father : Late Dr. Renit Chakresh
                                 Brahmin-Havyaka community from Uttar Kannada district, Karnataka.
                                Mother: Late Mrs. Maghi Renit (Nurse)
                                 Brahmin-Havyaka community from Uttar Kannada district, Karnataka.
                                Sibling: Mrs. Laxmi Talin (Home maker)

                                Address
                                UK Address: 230 Dereham Rd
                                Norwich, England,
                                United Kingdom.

                                Israel Address: Camp Yigael Yadin, Tzrifin
                                Eastern side of Rishon LeZion
                                Camp 782.
                                Phone number: [protected]
                                =======================

                                Warm Regards
                                These are the photos received from Dr.Harish (fraud).
                                ==========================================
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                                  Kruts
                                  from Mumbai, Maharashtra
                                  Dec 9, 2015
                                  Resolved
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                                  Resolved

                                  Address: New Delhi, Delhi, 110020
                                  Website: www.shaadi.com

                                  We had taken a three month membership. A relationship manager was assigned to us. He used to send some profiles every week. Relationship manager told us he had spoken to guys. However when we used to call them there were not aware about him. We paid 11000 for this service and were not able to meet a single prospect. Shaadi.com seems to be a fraud company. At the time when they wanted us to take the membership they used to call us daily now they are not taking our calls. At the time of taking membership we were told it will be extended for 1 year but now no one is taking our calls...
                                  Jul 28, 2016
                                  Complaint marked as Resolved 
                                  Not resolved
                                  Verified Support
                                  Dec 10, 2015
                                  People-Group / People Interactive India Customer Care's response
                                  Dear Kruts,

                                  We regret the experience you have had and want to get this resolved for you on priority. In order to do so we require your Shaadi id or registered email id. Please write to us with the requested details on [protected]@peopleinteractive.in and we will reach out to you.

                                  Regards,
                                  Shaadi.com
                                  Verified Support
                                  Dec 16, 2015
                                  People-Group / People Interactive India Customer Care's response
                                  Dear Kruts, We are still awaiting for your response. Please revert with the requested details on [protected]@peopleinteractive.in so that we can get this resolved for you at the earliest. Regards, Shaadi.com
                                  Dear Kruts,

                                  Please share your Profile ID and Contact number at [protected]@peopleinteractive.in for us to resolve your concern soon. Awaiting your response.

                                  Regards,
                                  Shaadi.com
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                                    pradeep939393
                                    Nov 27, 2015
                                    Resolved
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                                    Resolved

                                    Address: 500027

                                    Mr.chandra sheaker permanent add tirupathi married having children but raise his profile for second marriage in bharath matrimony and shaadi.com . he will tell all stories make fun of divorced women having children. He works as sales mannager in vediocun company hyderabad . his contact numbers are [protected]/[protected]/[protected]. clearly fraud pls women/girls dnt fall in such kind of mess He also tells the girl parents all lies . pakka fraud. He sends the interset request to women in all kind of online communications and will directly come to home as of he is a hero but a fraud man . He uses them for sex also . He will ask for a coffee takes in his alto car for a ride give some sort of drugs enjoys for sex, taking vedios of all girls enjoys and starts blackmailing them for sex .so pls all women be carefull there are so many victims of such fellows in bharth matrimony and telugushaadi.com
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Nov 30, 2015
                                    People-Group / People Interactive India Customer Care's response
                                    Dear Pradeep,

                                    We are sorry to know about your experience.

                                    Shaadi.com is a serious matrimonial site and only encourages people who are looking to get married. We do not promote Bigamy and operate as per Indian Law. We have various security checks to ensure that we have genuine members on board.

                                    We tried to locate the profile with the given phone number but could not trace any profile registered with these phone numbers. In order to investigate further we would require Chandra's Shaadi id/email id. Also, we have escalated this to the concern team however it would help if you could provide us these details.

                                    Thank you for bringing this to our notice. Kindly write to us with the requested details on [protected]@peopleinteractive.in. Be assured, Shaadi will co-operate with you to resolve this matter.

                                    Regards,
                                    Shaadi.com
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