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People-Group / People Interactive India Complaints & Reviews

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Updated: Dec 9, 2025
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People-Group / People Interactive India reviews & complaints page 11

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A
Anjana Rathod
Feb 12, 2017
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Website: Shaadi.com

Would like to report a person i met on Shaadi.com...He was your premium member named as Amit Tanti. He also had a Facebook account made in first week of Jan with only 1 picture of his. He had only 77 friends on it and mostly all of them were from Ludhiana Punjab... whereas he claimed to be a Gujarati with roots in Surat... He said his family moved to the UK nd he was born nd brought up there... he moved to USA 15 years ago.. he also said he lost his fiancé in a car accident 3 years ago.. His mom lives in Westminster UK all by herself and father passed away when he was 11 years old.. He claimed to be a very emotional person.. He appeared to be a good looking guy but looked more of Punjabi than Gujarati He said he was A private contractor living in San Jose California but currently on a project in Manassas Virginia he sent me a request to connect which I did accept nd got talking to each other.. within 10 days of talking he said he is in love with me and wants to take it further.. He said he also spoke about me to his mother... and he also asked me to speak to my family about him and that he plans to come to (Dubai thats where i live ) in 3 weeks time to be with me and that he doesn't want to live life without me.. He was too good at romantic talks that any girl can fall for him and he can drive you crazy.. thereafter we continued to talk to get to know each other better but everytime i asked him for his credentials and details to give my family he used to deviate from the topic... then he started drifting towards finance topics and said he was trying to bid nd win this government contract of luxury residences worth 45 million dollars for which he had to show the government a amount of 10 % of the value of the project in his company account which is 4.5 million dollars just to sign the contract and he has it all arranged but falling short of 45 thousand dollars nd asked me for help in anyway I could...then he started pressurising me for it.. He asked me to help him anyhow by saying things like you are my life and my to be wife... This is all for us and we can make it together... he tried a lot but i gauged he was a fraudster and then i just cutoff from him... I'm sure he is now trying to con some other girl in India who could be innocent nd cud be taken in by him...also i saw after i pointed out about Facebook he deleted the account... i wrote and reported to Shaadi.com and they also acknowledged my email and said would investigate and get back to me but no feedback received so far.. I dont know how this could be put across to those innumerable naive women who are going to get conned by him... as he will continue doing this with different fake profiles..
Apr 5, 2017
Complaint marked as Resolved 
People-Group / People Interactive India customer support has been notified about the posted complaint.
Verified Support
Feb 28, 2017
People-Group / People Interactive India Customer Care's response
Hi Anjana,

We regret the experience you have had and want to get this investigated for you from our side. Request you to kindly write to us with your Shaadi id/Email id/Contact number on [protected]@peopleinteractive.in.

We look forward to her from you soon.

Regards,
Shaadi.com
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    priyamanik
    from Bengaluru, Karnataka
    Feb 6, 2017
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    Address: 560066

    Dear all,

    If you think matrimonial are good place to find life partners then please think again.
    I met a person on matrimonial site & he wanted to send me a gift. He gave all the possible documents like online tracking details & consignment number. as per the estimated date, I got a message from a local number on my mobile that I have a parcel on my name & i need to pay 82000 INR to claim it. They will share the account details & I need to pay. I was very suspicious as any government related information should be through official phone number not through any random person. I asked to prove that they are from customs & no response from their end.

    Then I got another message on my mobile that as I have not responded the will surrender it as government property. I said okay please follow the rules but I wont pay a single penny.

    The person who send me the gift was using all bad words & said please get money from your friends & pay the amount. people play with emotions & try to cheat people.

    I blocked that person he was from UK. Most of the cases people are from UK.

    I would request people just dont believe any random person who is asking money from you.
    Mar 14, 2017
    Complaint marked as Resolved 
    People-Group / People Interactive India customer support has been notified about the posted complaint.
    Verified Support
    Feb 10, 2017
    People-Group / People Interactive India Customer Care's response
    Dear Member,

    We are sorry to know about your experience. At Shaadi we have various screening processes and over a period of time we've only gotten more stricter. We have no direct control on the kind of people registering on our website as this control mainly lies with an individual himself. Shaadi.com only provides a platform for people to meet. In order to do our bit, it would be great if you could share the details of the profiles you have encountered problem with, like their email id /profile id /phone no so that we can review if these profiles are still active on Shaadi.

    Do write to us on [protected]@peopleinteractive.in and be assured that Shaadi will cooperate with you to resolve this matter.

    Regards,
    Shaadi.com
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      sanj0019
      Jan 17, 2017
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      Address: ha3 5rt
      Website: shaadi.com

      My mother living in the UK, was recently a target of a guy she met on shaadi.com, this incident occurred in July 2016, he played a false character and pretended to be someone he was not. As a result he scammed my mother out of £26, 500. The National crime agency have been informed.

      My mum had to take loans out to pay this guy, she now is in major debt and has no money, could I please ask you to look into this guy’s account, my mother said his profile has been deleted,

      Has anyone encountered the guy before - his profile is:
      amit.s

      I want to track this guy down.
      Feb 28, 2017
      Complaint marked as Resolved 
      People-Group / People Interactive India customer support has been notified about the posted complaint.
      Verified Support
      Jan 27, 2017
      People-Group / People Interactive India Customer Care's response
      Dear Member,

      We are sorry to know about your experience. At Shaadi we have various screening processes and over a period of time we've only gotten more stricter. We have no direct control on the kind of people registering on our website as this control mainly lies with an individual himself. We often tell our members that once a marriage is finalised the background of the person should always be checked. Shaadi.com only provides a platform for people to meet. In order to do our bit, it would be great if you could share his details with us, like his email id /profile id /phone no so that we can review her profile if its still active on Shaadi.

      Do write to us on [protected]@peopleinteractive.in and be assured that Shaadi will cooperate with you to resolve this matter.

      Regards,
      Shaadi.com
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        rbat12
        Dec 19, 2016
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        Address: Mumbai City, Maharashtra, 400602
        Website: shaadi.com

        Shaadi.com is a very dodgy website on mingleguru it is £19 for 1 month membership but on shaadi.com you have to pay £57 for 3 month minium why they have no 1 month membership. I was looking for girl a lot of fake profiles all i had was declines i put a professional taken pic and a reasonable profile how can all be declines this website needs closing down and very urgent
        Jan 29, 2017
        Complaint marked as Resolved 
        People-Group / People Interactive India customer support has been notified about the posted complaint.
        Verified Support
        Dec 26, 2016
        People-Group / People Interactive India Customer Care's response
        Dear Member,

        Members have their own preferences and their acceptance is basis that. However, we are positive that you will find your match on Shaadi.com. Suggest you to login regularly, send more invitations as they will result into more responses. You may also update your 'About myself' section and describe personality, likes/dislikes, intereset, hobbies, etc. this will help other members to know more about you as a person.

        For more tips do write on [protected]@shaadi.com.

        Regards,
        Shaadi.com
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          panky24
          from Mumbai, Maharashtra
          Oct 29, 2016
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          Address: Mumbai City, Maharashtra, 400001
          Website: www.shaadi.com

          I have registered at the site and uploaded photo and mobile number, and within 2 days i am not able to access my profile. The site is asking to upload identification documents, why? I do not feel safe to upload the documents to the internet, it will get misused! Now i am not even able to delete my profile as login is not allowed! Atleast allow the users to delete the profile!
          Dec 2, 2016
          Complaint marked as Resolved 
          People-Group / People Interactive India customer support has been notified about the posted complaint.
          Verified Support
          Nov 01, 2016
          People-Group / People Interactive India Customer Care's response
          Dear Member,

          Our intend is not only to provide a platform but also to make it safe and encourage genuine users. To ensure this we do have automated checks conducted over a period of time. Be assured, none of the documents are saved on the Backend or accessible to anyone.

          Apart from this we have a very Basic Registration Form which every matrimonial site would request for. We would like to speak to you about this and address all your concerns. Please write to us with your Shaadi id on [protected]@peopleinteractive.in.

          Regards,
          Shaadi.com
          Hi
          This is the worst service ever I received, I suggest everyone never never take vip service ever. This is a fraud service. No response received even after marking mail to CEO. I want to file a case for this now. No calls has been received from there side after payment. Worst service ever.
          "Be assured, none of the documents are saved on the Backend or accessible to anyone."

          This is a lie. The message on the website clearly says:
          "We do not share your documents with any 3rd party except local law enforcement agencies, if required."

          Which means that they are storing your documents on the backend. So the question is do you really trust these #### to keep their backend systems safe from hackers. Given how their CEO has handled the verification issue (zero transparency), I have no faith in their ability to safeguard my details.
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            deepi6975
            Oct 14, 2016
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            Address: 08540
            Website: shaadi.com

            Connect with Manish Kalyan or so called. too perfect. 49 year old widow of 2years with 5 year old son Anish. just as we connect he has to go to Bangkok to collect $2million for a project he did. gets there and gets robbed, gets sick. begging me for money. Out of humanity, i sent. he kept facing problems and I was SO STUPID that i kept sending. $20, 000.00 USD later, i finally asked why he can't ask anybody else for help? that's when he stopped his texting and replying to my texts and emails. i had just been hurt and was distraught and when i read his profile and he connect with him, i felt i was the luckiest woman on earth. what a scam. God will never forgive this man or site! stealing from innocent people is never going to get you people anywhere. Curse you all!!
            Nov 25, 2016
            Complaint marked as Resolved 
            People-Group / People Interactive India customer support has been notified about the posted complaint.
            Verified Support
            Oct 25, 2016
            People-Group / People Interactive India Customer Care's response
            Dear Member,

            We are sorry to know about your experience. At Shaadi we have various screening processes and over a period of time we've only gotten more stricter. We have no direct control on the kind of people registering on our website as this control mainly lies with an individual himself. Shaadi.com only provides a platform for people to meet. In order to do our bit, it would be great if you could share his details with us, like email id /profile id /phone no so that we can review the profile if its still active on Shaadi.

            Do write to us on [protected]@peopleinteractive.in and be assured that Shaadi will cooperate with you to resolve this matter.

            Regards,
            Shaadi.com
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              kashish80
              from Bengaluru, Karnataka
              Oct 11, 2016
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              Address: 560037
              Website: VIP shaadi.com

              Hi. I had taken VIP shaadi service by paying Rs27, 500/- in dec'15. I was assured of the good service and hence I went for this. After taking service I got calls form different representatives asking me about details, multiple time.. which frustrated me as I had to spend hours detailing the requirement everytime. Instead of that, my details were captured wrongly. I was shared with only 2 profiles in initial 3 months. I raised complaints multiple times and everytime a different representative would call me and assure that they will improve the service and it never happened. I sent emails to Peopleinteractive and no responses.

              I asked for money refund, still no responses. Need a help here.
              Nov 26, 2016
              Complaint marked as Resolved 
              People-Group / People Interactive India customer support has been notified about the posted complaint.
              Verified Support
              Oct 26, 2016
              People-Group / People Interactive India Customer Care's response
              Dear Member,

              To assist you better with this concern, we tried to locate profile with the name displayed 'kashish80' however could not locate any profile in our database. It would really help if you could write to us with your Shaadi id on [protected]@peopleinteractive.in so that we can investigate further.

              Regards,
              Shaadi.com
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                Debarupa
                from Ernakulam, Kerala
                Oct 2, 2016
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                Address: Chennai, Tamil Nadu, 600089
                Website: www.shaadi.com

                I went for select shaadi plan and paid 10, 500 Rs via debit card. My shaadi.com profile is SH22664161. After they have taken my money, I was promised a call bac with the dedicated advisor. That happened after a lot of complainings and lot of hustle bustle. The dedicated advisor's name was Pranabesh Chandra. The person who was facilitating my slect shaadi membership payments and other formalities was NIkita. the phone number is [protected]. The dedicated advisor promised that he will send 4 matching profiles to us before yesterday but he did not send . No one is picking up the call now. Even when I called up someone picked up and then after listening to the problem cut the call.Please help here.It has been over one week now. They promised to send 4 profiles each week. One week got over and there is no response
                Nov 4, 2016
                Complaint marked as Resolved 
                People-Group / People Interactive India customer support has been notified about the posted complaint.
                Verified Support
                Oct 04, 2016
                People-Group / People Interactive India Customer Care's response
                Dear Debarupa,

                We are sorry to know about your experience and have escalated this to the concern team.

                Please provide us sometime to review your profile details before we connect with you so that we get this resolved for you at the earliest.

                Regards,
                Shaadi.com
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                  ayadav007
                  from Mumbai, Maharashtra
                  Aug 25, 2016
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                  Address: Gautam Buddh Nagar, Uttar Pradesh, 201308
                  Website: www.vipshaadi.in

                  I am writing this email after a very disappointing customer experience with VIP Shaadi membership. My id is sh43899378.

                  I took the membership a few month back and this has turned to be a nightmare of an experience for me. I have tried to explain my concern to various managers in your customer service team(Mumbai) but I found them extremely disrespectful and careless towards the customer. Here are some of the key issues, which I have faced in last 3 months of subscription


                  1. For first two months, they changed 2 relationship manager since they never responded.

                  2. 3 rd relationship manager started to choose profile on his own and most of these members were from Pune and Mumbia, I was not looking profiles out Delhi/NCR.
                  3. 4 Relationship shared 15 profiles and after I told her to fix up meetings, she always responded with same answer, these people are not reachable now.
                  4. I tried reaching to managers and they always took a weeks’ time to respond to my query


                  Now, I was informed my membership subscription is over without even 2-3 active conversation with any member in last 3 months. for past 1 week, I am trying to reach out the customer support to resolve this issue but I have not received any call as of yet.


                  PLEASE DO NOT USE THIS SERVICE!
                  People-Group / People Interactive India customer support has been notified about the posted complaint.
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                    Karn Singh Takkhar
                    from Noida, Uttar Pradesh
                    Jun 22, 2016
                    Resolved
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                    Website: Shaadi.com

                    Shaadi.com a renowned marriage portal has not been responsible enough to disallow its members from quoting false information.

                    Karn singh takkhar has been married before and his profile on shaadi.com says single/never married.

                    I was about to get married to him when i got to kmow this truth.

                    Shaadi.com needs to take charge of such serious matters!
                    Jul 26, 2016
                    Complaint marked as Resolved 
                    People-Group / People Interactive India customer support has been notified about the posted complaint.
                    Verified Support
                    Jun 23, 2016
                    People-Group / People Interactive India Customer Care's response
                    Dear Member, We regret to know about the experience. Shaadi.com is a serious matrimonial site and only encourages people who are looking to get married. Considering this we also have various security checks to make sure that we have genuine members on board. In order to investigate further we would require Karn Singh Takkhar id/email id or phone number. We have also escalated this to the concern team however it would help if you could provide us accurate details. Shaadi.com provides a platform to individuals to meet however one should proceed only after doing the necessary background checks. Pre-checks are highly recommended by us. Thank you for bringing this to our notice. Kindly write to us with the requested details on [protected]@peopleinteractive.in. Also, be assured that Shaadi will co-operate with you to resolve this matter. Regards, Shaadi.com
                    Sep 11, 2017
                    Updated by Karn Singh Takkhar
                    The above written complaint is absolutely baseless and false. Karn Singh Takkhar was never married. Some psychopath out of shear frustration of a heart break has posted this nonsense about Karn Singh Takkhar in order to defame him and not realising that this is a clear cut proof for immediate legal action. There is already legal action taken against such nonsensical posts in order to defame an individual through vengeance in order to overcome self grief. It is shameful to write such utter ######.
                    Sep 11, 2017
                    Updated by Karn Singh Takkhar
                    Just to add to this: Shaadi.com has investigated and has found the above complaint false and baseless and therefore this profile is very much active, valid and correct after all verifications on the portal. Meanwhile legal recourse has been initiated against this individual whose name out of basic decency has not been disclosed. An FIR with the cyber crime department has been initiated for defamation. It's a shame to see such people in society who have nothing better other than to spread baseless false information and negativity.
                    Karn Singh Takkhar is a criminal and is very surprising to know that no one is getting a police verification done on him. He is on a hunt to marry and then physically torture another girl. His phone number [protected]. Check in the local courts of Mohali for his marriage certificate and compare with what his profile on Shaadi.com says - Never Married. His wife left him as she was nearly killed and physically harmed everyday.
                    After police investigation and a defamation case lodged against the unruly, distorted, false and baseless allegations put against Karn Singh Takkhar, the IP address of the criminal who had been indulging into these activities is a woman by the name of Ankita Kohli, an employee of KPMG. She made a fake profile by using the name Akriti Chopra who is not known to Karn Singh Takkhar from any angle whatsoever after a heart break when Karn Singh Takkhar disassociated himself from Ankita Kohli as she was mentally unstable and had severe mood swings with high alcohol consumption. Ankita Kohli has been undergoing psychological treatment since 2016 in Paras Hospital at Gurgaon for mood swings and mental disorder. In the past due to her mood swings she harassed her ex boy friend Aseem from Sanawar who later died after she fought with him and his car went down the mountain while driving back from Ankita Kohli's house in Solan. She dated several other men after this and drove them literally mad by harassing them. Legal recourse has been taken against this mentally unstable woman. The FIR no. is with the cyber crime department. I would suggest people to be extremely cautious of such crazy cyber crime bullies who overlook the law to wrongly defame honest people out of shear frustration of rejection.
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                      Sarvesh Mullick
                      from Noida, Uttar Pradesh
                      Jun 21, 2016
                      Resolved
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                      Address: Ghaziabad, Uttar Pradesh, 201012
                      Website: www.shaadi.com

                      Shaadi.com opened a cheat business. Worst people ever met in life. I am frustrated asking them for money back.
                      I would recommend all of you please don't squander your money on shaadi.com membership.
                      In my case... Around december 2015, at the time of taking membership they didn't even ask me for any damn proof neither education nor identification. And now after 7 months all of sudden they deleted my profile by giving different different kinda excuses.
                      Firstly when i had a word with them what i was told that it's routine verification process so u require to produce few documents.
                      Second time i was told your profile has been blocked coz one of their member has lodged complain against me for using some abusive language, so u need to produce few documents.
                      Third time when i had a word with them and told them that since i have lost my education certificates and then won't be able to produce that so i was told to send them the scanned copy of my adhar card that would be enough.
                      Fourth call : almost 5 days of submitting that adhar card still my profile wasn't activated, so again i rang them up. This time i am being told that adhar card would not be sufficient so u will have to state ur salary slip education proof. Later they agreed on my office identification card and my mba identification card which am enrolled in.

                      Now later on sending my office icard and my mba icard again they are saying it's not sufficient.

                      Straight off i was totally frustrated and asked them to cancel or delete my profile and refund my rest of the membership amount as they had mentioned once.

                      The current post is again they are adamant to activate my profile.

                      This is ridiculous. It's actually frustrating.
                      Sh45813516
                      Jul 30, 2016
                      Complaint marked as Resolved 
                      People-Group / People Interactive India customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 23, 2016
                      People-Group / People Interactive India Customer Care's response
                      Hi Sarvesh, We appreciate you taking the time to voice out your concerns. As this is a web based site we do have various security checks in place which happen over a course of time and every member has to go through it. Please understand that this is for your own safety and to ensure that we have right members on board. However, at no point would we ever want to upset our members. Your co-operation does play an important role in the entire process. Our team is following-up with you for the same. Please revert with the necessary details requested. We look forward to hear from you soon. Regards, Shaadi.com
                      Verified Support
                      Jun 28, 2016
                      People-Group / People Interactive India Customer Care's response
                      Hi Sarvesh, Our Team connected with you and we believe that your concern is addressed to your satisfaction. You can write to us at [protected]@shaadi.com for any assistance you need in future. We are just a mail away. Regards, Shaadi.com
                      Verified Support
                      Jun 28, 2016
                      People-Group / People Interactive India Customer Care's response
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                        Bchandrasekhar
                        from Delhi, Delhi
                        Jun 6, 2016
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                        Address: Lucknow, Uttar Pradesh, 226001
                        Website: www.shaadi.com

                        I have taken the membership of vipshaadi.com to get the vip services.
                        Till the time we took the membership, they were after us.
                        The sales person ms. Priyanka jethva of vip shaadi.com was convincing us so much and made one consultant ms. Charmi talked to us.
                        Told us that good number of proposals are there. But after we took the membership the service has been utter unsatisfactory.
                        They are too bad. There is no proper service at all.
                        Very recently we took the membership.
                        There is a provision to return the money if we are not satisfied within 15 days.
                        We are not satisfied at all. We need the payment back.
                        I never suggest this to any one please.
                        Our order id is [protected]
                        Jul 16, 2016
                        Complaint marked as Resolved 
                        Verified Support
                        Jun 15, 2016
                        People-Group / People Interactive India Customer Care's response
                        Hello Bchandrasekhar, We are awaiting your response to solve the concern for you at the earliest. Please share your Contact number / Profile ID. Regards, Shaadi.com
                        Hello Bchandrasekhar,

                        We request you to share your Profile ID for our team to connect with you at the earliest. We are keen on fixing this issue for you. You can also share your contact number with us for connecting.

                        Our team is awaiting your response eagerly.

                        Regards,
                        Shaadi.com
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                          aks323
                          from Gurgaon, Haryana
                          May 25, 2016
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                          Resolved

                          Address: 110053
                          Website: www.shaadi.com

                          Hello,

                          I am member of shaadi.com from more than 3 years, i discontinued their services after paying more than 25000 rupees as they were constantly calling me to buy their premier services which cost much more. I had more than 200 unused contacts when i discontinued the service.


                          They kept calling me and my father from jan 2016 to march 2016 to buy their services. I decided to buy basic gold membership again in march 2016 and put up the complain against shaadi.com manager khushboo for forcing me to buy much costlier service for lifetime.In new membership they cancelled my option to use my 200 unused contacts. But i did not want to fight because i am a busy person, not have much time.


                          On march 19 2016, invoice no:[protected], i bought up the gold membership for 3 months. Suddenly, on[protected], they blocked my account. As per them it was on random basis and they want my identity proof. They will inform me about the status within 24 hours...

                          I mailed them my govt. Identity proof on the same day but since then i have received no communication from their side. I have emailed them many times, even called them many times but i have received no response from them.


                          My account is blocked and all my communications have turned futile.

                          I have used both of their id's for sending e mails : [protected]@shaadi.com, [protected]@peopleinteractive.In, phone numbers used :[protected]

                          The service request number raised are : 2092476, 2092643, 2099149

                          But no reply from their side is received till now.

                          I have my reputation loss as i have proposals from whom i was taking regarding my matrimony.

                          They are using this site as money extortion business and if customer complains about them then they "on the random basis" block any account they want and simply refuses to entertain any communication to answer why they have blocked the account. I am still a paid member and they are denying me services that they promised at the time of selling it. I feel very strict action should be taken against these kinds of fraudulent websites which are more into the blackmailing and money extortion business rather then in true professional business.

                          Please advice me how can i take the relevant action

                          Regards
                          Akhil
                          Oct 16, 2019
                          Complaint marked as Resolved 
                          a
                          People-Group / People Interactive India customer support has been notified about the posted complaint.
                          Email id used for shaadi.com is : [protected]@gmail.com
                          Let us see how much time they take in response here on public forum
                          I feel just as it happens in United States, we must sue them for 100 crores like amount for their highly disgraceful, unethical behaviour with customers.
                          Their business last year was 250 crores as i checked on internet, so they do not care for small amounts if someone sues them, they must have a team of lawyers ready to fight a case in court.
                          People really find it tiresome to fight a case against them in court, overall they escape from all wrongdoings going on...
                          We must sue them for big amount to show that these websites can not rob innocent customers any more...
                          People-Group / People Interactive India Customer Care's response, May 30, 2016
                          Verified Support
                          Dear Akhil,

                          We really appreciate your co-operation.

                          As a service gesture, we have extended 7 days of your membership as you were unable to use the services due to validation process.

                          Please feed free to contact us at '[email protected]'. Have an awesome year ahead!!!

                          Regards,
                          Shaadi.com
                          Dear Akhil,

                          We understand how annoying it is when we pay for services and are unable to use it. Even you would agree that when we search for a groom/bride, we do a verification check to make our trust value strong. The intention is positive, it is not to offend any sentiments.

                          As Shaadi.com is connected with human emotions, we just want to make our trust bond stronger for our members. Hence, we ask for certain documents. It is just a random check. This practice has attracted lot of valuable members who are satisfied with the validation process and ready to co-operate with us.

                          We would request you to send us a Valid document so that you experience a hearty welcome.

                          Looking forward for your co-operation.

                          Regards,
                          Shaadi.com
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                            Harpreetw
                            from Gurgaon, Haryana
                            May 25, 2016
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                            Address: Mumbai City, Maharashtra

                            Let me remind you the team on my email sent for refund with given statistics in this email:-

                            1. Not even a single profile was persuaded for meeting.

                            2.Incorrect info of the profile was provided, i consider this as misleading your customer.

                            3. Short-listing of 16 profiles - not even a single meeting with any of the shortlisted. These 16profiles we shared considering that i will shorlist profiles first and then your team will share with the accepted profiles, this was done due to delay in your process of sharing profiles timely. This has clearly been mentioned in my email of sep 8.

                            4. During the first 15days, profile of mr sunny singh was accepted by me on sep 14 @ 6:35pm (Closure of business hours) but no feedback on the status till today also.

                            5. My first request of not happy with vip services was raised on “date: tue, sep 8, 2015 at 1:48 pm” which was not resolved even till “tue, sep 22, 2015 at 5:28 pm” – this means more than 15days of time limit.

                            6.In reference to email sent on “tuesday, november 17, 2015 12:25 pm” which was a follow up email of sep 8. The email clearly says i have been raising concern and reminders again and again.

                            Vip services activated on : 27 august, 2016.

                            No. Of profiles sent to you : 30
                            No. Of profiles accepted by you :16 (Even if it was accepted no action on the same)
                            No. Of profiles which you did not like : 14
                            Meetings/ conversation done: 1 (Incorrect information on age provided by shaddi.com)

                            7. Not even a single respond on raising my email concern and reminders to sandhya dugar (Shaadi support)

                            Your thoughts now on this?

                            Regards
                            Harpreet
                            People-Group / People Interactive India customer support has been notified about the posted complaint.
                            May 25, 2016
                            Updated by Harpreetw
                            Let me remind you the team on my email sent for refund with given statistics in this email:-

                            1. Not even a single profile was persuaded for meeting.

                            2.Incorrect info of the profile was provided, i consider this as misleading your customer.

                            3. Short-listing of 16 profiles - not even a single meeting with any of the shortlisted. These 16profiles we shared considering that i will shorlist profiles first and then your team will share with the accepted profiles, this was done due to delay in your process of sharing profiles timely. This has clearly been mentioned in my email of sep 8.

                            4. During the first 15days, profile of mr sunny singh was accepted by me on sep 14 @ 6:35pm (Closure of business hours) but no feedback on the status till today also.

                            5. My first request of not happy with vip services was raised on “date: tue, sep 8, 2015 at 1:48 pm” which was not resolved even till “tue, sep 22, 2015 at 5:28 pm” – this means more than 15days of time limit.

                            6.In reference to email sent on “tuesday, november 17, 2015 12:25 pm” which was a follow up email of sep 8. The email clearly says i have been raising concern and reminders again and again.

                            Vip services activated on : 27 august, 2016.

                            No. Of profiles sent to you : 30
                            No. Of profiles accepted by you :16 (Even if it was accepted no action on the same)
                            No. Of profiles which you did not like : 14
                            Meetings/ conversation done: 1 (Incorrect information on age provided by shaddi.com)

                            7. Not even a single respond on raising my email concern and reminders to sandhya dugar (Shaadi support)

                            Your thoughts now on this?

                            Regards
                            Harpreet
                            Dear Harpreet,

                            Your input, and the feedback is vitally important to us and we always want the expectations to be met upon. Hence, we had arranged a callback for you.

                            We hope all your concerns are addressed. Let us know if anything is left unattended. We will be happy to help you.

                            Regards,
                            Shaadi.com
                            Please note that your spoke has not given any relevant resolution and just he has just marked my issue as resolved.

                            Please note i have been chasing shaddi.com for refund since first week of service. The profile shared by your team has incorrect age details. Which means there is no authentication of profiles shared by your team. If you call it as the most successfully matchmaking, then what about the authentication of profiles? How can your team share profiles which are not relevant to my search? How can you share incorrect age details of prospects?

                            Is it just a timepass service? After this bad and fake service i do not wish to have any service from your team and mind me you cannot force anyone to seek it. I have suffered you crappy service for 3months for which i have paid hefty amount.

                            Also, please note i am asking for the refund for the following:-

                            1. Sharing incorrect & irrelavent profiles
                            2. No feedback on any short-listed profile
                            3. Output of the service for which i paid hefty amount is nil.

                            Hope i am very clear to you.

                            Regards
                            Harpreet
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                              akdubai
                              May 14, 2016
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                              This is regarding Kunal Joshi (a.k.a Kevin Josh). i have been following thread about people complaining and have also written to some of them. i believe he was caught by gurgaon police last year.

                              i am looking for someone who can help me with more information and also if there is any scope in recovering the money he has wrongfully taken from plenty of cheated and innocent girls.

                              Appreciate replies.
                              People-Group / People Interactive India customer support has been notified about the posted complaint.
                              Dear Member,

                              We will be happy to help you, if you need any assistance from Shaadi.com. You can write to us at [protected]@peopleinteractive.in.

                              Regards,
                              Shaadi.com

                              Shaadi.com — Nonveryfied phone

                              Please don't publish non verified phones. First close those kind of profile in Bharat matrimony they have taken steps not blocked all profiles which are not verified phone numbers. Why can't you follow it
                              Dear Payal,

                              We value your feedback and will definitely work on it. You are an email away to contact us. You can write to us at [protected]@peopleinteractive.in.

                              Regards,
                              Shaadi.com
                              Regards,
                              Shaadi.com
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                                ab_12!
                                from Delhi, Delhi
                                May 5, 2016
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                                Address: 110016
                                Website: www.shaadi.com

                                I had enrolled my daughter to the service on 14th March 2016 and was told that in case the service is not upto the mark, my money would be refunded in 15 days. I raised a query on 26th March 2016 but the representative refused to respond. I have been following up for the refund ever since but these frauds have been evading the question completely.

                                I need a resolution immediately.
                                People-Group / People Interactive India customer support has been notified about the posted complaint.
                                Dear Member,

                                We want to address all your concerns. Please revert with your Shaadi Profile ID, so that we can reach out to you at the earliest.

                                Regards,
                                Shaadi.com

                                Shaadi..com Site — Please band this site

                                Please band this shaadi.com site. So u can save many humans life. Try to do good things for innocent people who are published their profile in shaad.com
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                                  vivah da munda
                                  Apr 18, 2016
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                                  Address: Mumbai City, Maharashtra
                                  Website: www.shaadi.com

                                  Www.shaadi.com is engaged in sending the email in the interest sent for the fraud to occur (with women pictures stolen/taken from anywhere on the Internet & falsely depicted). sweetalima.[protected]@hotmail.com took full advantage of this, that's y shaadi.com mouth is shut now, but customer mouth will not be shut until marriage with perfect match is complete! a 'woman with a email' in interest sent is the spam that spreads like a virus thru shaadi.com plus continues to spread in other ways after initial contact (aka the spam will not stop 4life now!), all due to shaadi.com! www.shaadi.com is fully engaged in presenting women that have not agreed to be depicted! This means do not trust anything with which shaadi.com provides depiction! This includes all pictures & information & contacts! shaadi.com is just a fairy tale world waiting for the mouse (customer) to get stuck in the trap (registration)! Email sweetalima.[protected]@hotmail.com right now & ask her all the details, she will tell every1 the honest & brutal truth about using shaadi.com! Hey all guys what were we all doing in the 90's to get girls ? Well that's what we gotta do, but not shaadi.com or any website or any email (get off the internet & get into real life)! Stop paying out to the Internet! Phony websites & phony emails with phony humans is what the Internet is all about now! Shaadi.com is the leading example, shaadi.com creates the burning fires for currency to go into & burn away 4ever! Hey Guys i[censored] all want to create multiple accounts depicting multiple women at the same time on shaadi.com, your all more than welcome to do so! Let's all just create a spam of non-stop women on shaadi.com with men controlling them! Let's all just turn shaadi.com into a huge joke that shaadi.com already is! Hey shaadi.com I'm still waiting for u 2 match me just like I'm waiting 4 my so called fortune! shaadi.com is engaged in fairy tale land further spreading fairy tale land like spam to all its users! Shaadi.com when can all the fairy tale land stop when u can actually match a Canadian bred NRI! Hey shaadi.com i[censored] want real payments then sweetalima.[protected]@hotmail.com has more then enuff for all o[censored], which is all ur fault shaadi.com. As a result of your intense failure shaadi.com, just match the victim with no more money laundering, & my mouth will keep shut 4 good (I am keeping anonymous with India complaints). This way the victim can just move on with life with wife with no looking back!
                                  People-Group / People Interactive India customer support has been notified about the posted complaint.
                                  *not activated.
                                  Dear Member,

                                  We appreciate our customers who let us know when things aren’t right​.​ However, Shaadi.com does not support any misleading information and fraudulent activity. We don't try to procure any personal details, neither do we try to deceive any of our members.

                                  To prevent such malfunctions, we do have various screening processes in place and over a period of time we've only gotten more strict. Be assured such profiles are dealt with on priority and with our members support we are able to take strict action basis the evidence we receive.

                                  Further, the profile which you have mentioned was taken Offline long back. We look for an opportunity to speak with you over the phone and know more about your experience in detail. Do write to us with your Shaadi id on [protected]@peopleinteractive.in. Hope to speak with you soon.

                                  Regards,
                                  Shaadi.com
                                  I understand what your company is saying, but a profile taken offline long time ago is not a excuse for Why it should Not have been online in the first place with membership. The more & more strict security measures you are referring to were easily breached by criminals & will be continued to be breached by criminals who are all just getting more & more organized during the same time for more international scams. By no means should users be trusting what they see on shaadi.com as a consequence. Your staff & the rest of the users were not a victim to any of this (so it doesn't matter to your staff or your users. It did not affect anyone else's life), but the sole target (1 munda) life was ruined because of this profile & the previous profile leading up to this profile. It only takes 1 innocent user of your website for the fraud to occur. Your company's excuse of saying we do not like to procure members does not justify the behaviour of this profile without validity, while the victim's ID & education documents were checked for validity before his profile being put online, leading up to these profiles. All members should be subject to the same checks for validity before being put online, especially a member who is Not even the same race (questioning the intent of the member, an intent which was only to disgrace the East Indian race right to the bottom of the world & for 1 Munda to be put infront of it all for all the losses). Just because the profile was taken offline a long time ago does not give justice to the damage that was done at a international level for losses due to this profile being put online with membership. Your company might want to forget about this profile, but you can Not deny the fact of the damage done to the victim's life with losses due to these mistakes from your company. It is not easy for the victim to let go of such a experience with ease, but for the company who did not face losses but provided access to criminals, for this company it is easy to forget. At the end of day, as a result of these fraudulent profiles, the company that provided access will not face any losses, but the losses will only be transferred to the victim user (1 Munda), & everyone who came in between during the continuation of scams will just be left to ponder was it fraud or not? Rest assured I will be speaking with your company about this tragedy by voice or even better in person if possible in the future.

                                  Shaadi.com — Delay in membership activation

                                  I have paid Rs 3000/- for Diamond membership on 8th Dec. Till date same is activated.

                                  Shaadi.com — Account close

                                  My name is Hemant D Thorve I am from Pune Live in Daman.my account open in our company last two month Pls Delete my account My marriage has done
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                                    Sikh or Muslim?
                                    Apr 15, 2016
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                                    Address: Mumbai City, Maharashtra
                                    Website: www.shaadi.com

                                    Shaadi.com has a membership profile going on of 'Henna Y, Arabic, age 31, Los Angeles (student visa), Muslim, possible African caste, of middle eastern woman photos stolen & depicted of women that have not Agreeed to be depicted on the site. Shaadi.com has engaged in the email being provided in the interest sent for the fraud to occur. This scammer is organized from Lagos, Nigeria in which African Criminal gangs have easily fooled shaadi.com during registration with a phone call to a Los Angeles number & a woman pretending to be 'Henna' confirming (very easy breach), with nothing else done to ensure security. Shaadicom understands that it's engagement in providing membership to this original profile which also led to the next fake created (sweetalima.[protected]@hotmail.com --> temporary visa Las vegas nevada, not working) with membership again by the same criminal gangs will Only lead to death for its vulnerable users! This is going on non-stop under the ignorance & foolishness of shaadicom management! Shaadicom understands that depicting women that have not agreed to be depicted is a violation to both genders leading to death! Shaadicom understands that providing communication between Non-Muslims (Sikhs, Hindus, Buddhist, etc, ) and Muslims in all Islamic republics like Pakistan/Bangladesh, Afghanistan, Middle East, UAE, Africa, etc. for marriage will only cause death to these users if they decide to go to Islamic republic countries where a marriage Is not possible between a Muslim & non-Muslim, & this will cause the death of the non-muslim in all dangerous Islam republics which shaadi.com Links the communication Of all religion members to these Islam republics where the marriage is not possible for non-Muslims, & punishment for engaging in such behaviour is death for Sikh men & Hindu men! Shaadi.com has failed to safe-guard Sikhs & Hindus from Muslims on this site, when the marriage between Sikhs & Hindus with a Muslim is not even possible. From guy side it is outright dangerous! Shaadicom understands that their reponsibily is to provide a 2nd police report also to Mumbai Police which is their local dispatch for the original fraudulent profile on their site 'Henna's' profile for which they provided membership for the fraud to occur to Lagos, Nigeria with connects to Accra, Ghana. Shaadicom understands that all this information is not kept in their hands, but provided to Mumbai authorities. A very important question to ask shaadicom is if the marriage is not even possible, then y is the communication provided to cause death for Sikh & Hindu men at the expense of fraudulent Muslim women? shaadi.com which means marriage.com understands that in all Islamic republics the islamic governemt rules r that no non-Muslim will marry a Muslim & such behaviour will only cause death to the non-Muslim flying out to Islam republics to marry Islamic women who r allowed to communicate with any1 of any religious background on the site & cause intense destruction to them. Shaadicom understands that as a marriage specific site only, if this type of marriage is out-lawed/banned in Islamic republics, then y is the communication provided to such places for the purpose of marriage on the site to any1 of any background? Shaadicom understands that in their extreme security breaches the result is that every1 of East Indian race suffers with extreme turmoil world wide! shaadicom understands that they r responsible for the end result of money laundering out of India's economy for the extreme suffering of all Indians, in which that money at the very least if need be give away could have been provided to all Gurdwaras in Mumbai to provide a free meal for life with shelter to any Indian @ anytime of any religion/caste/ethnicity/race/etc. if they agreed, of which the same no1 from shaadi.com no owner, no employee, no family member would never provide under any circumstance, & all they had to do was a simple ID check for ''multiple religions & multiple ethnicities'' profiles all in 1. Shaadicom has clearly forgetten the true roots of the country they live in. They r busy keeping guys on their site at the mean time w/o marriage for up to 5 years to milk them non-stop of 1, 3, 6, 12 month USD price only memberships who r subject as victims to non-stop ID checks. While at the same time they keep providing memberships to fraudulent women with African men behind them to lure their users to fall victim. In reality shaadicom has no ID or proof of any these African men behind the fraudulent women profiles, while they r milking Indian men of funds who would never kill any women in their life, but the other way around, the woman can easily arrange to kill the Sikh or Hindu man from all her African or Muslim husbands plus families engaged as criminals. Shaadicom understands that in their extreme internal ignorance of not identifying women who have not agreed to be depicted results in the many deaths of their users. This is a marriage site only to depict real ppl only that only want to get married, this is not a Facebook/instagram/Twitter/social network site in which users depict photos of others on their profile. Hence why this a paid site, & the social network sites r not, shaadicom is paid only for in person reality, but not for fiction fairy tale myth characters. Shaadicom understands that after work/education/finance document checks on the next victim that if a extreme security breach occurs through organized criminal gangs right away to target the victim for scams & death that this implies Responsibilty of shaadicom! Shaadicom has not even safe guarded themselves, let alone turning its innocent users only looking to match into humiliated victims! shaadicom understands that if any account is compromised in any way on their site that this is shaadicom responsibility, & shaadicom should not be consequently victimizing its loyal users thru correspondence. Shaadicom understands that it falls under the category of wedding services only & not fraudulent services, & that by withholding contacts & postponing users future on their internet site that all of this is only leading to very serious allegations of many multiple frauds & deaths in multiple dimensions. If shaadicom is a failure to provide wedding services, then they r risking their users lives, funds, future (all in 1) by harbouring them internationally (Internet), when these services r only needed in person! Shaadicom understands that the names 'Alima' & 'henna' ending in Muhammed or Ali are the most common frequently used names for these scams, for a marriage that would not even be possible under any context with a (Sikh, Hindu, buddhist) . Shaadicom understands that the match can still be set off the internet, in person or on the phone, & all world access is not needed, if the user has only depicted Canada & India as the 2 countries for wife location. Shaadicom understands that adapting their approach to match making to off the internet is the only resolution to avoid the dangerous criminals from the lives of NRI's that r only looking to match in their race (accepted religions) to marry! Shaadicom understands not to ruin the lives of their users, but only to match-make the lives of their users with match-making urgency, b4 the urgency of the fraudsters cause extreme suffering to all indians.
                                    People-Group / People Interactive India customer support has been notified about the posted complaint.
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                                      Sikh or Muslim?
                                      Apr 13, 2016
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                                      Address: Mumbai City, Maharashtra
                                      Website: www.shaadi.com

                                      Only on shaadi.com will we c membership profiles of a 'gursikh sikh' with mother tongue 'assamese' & photos stolen & depicted of caucasian, hispanic/latino, & mixed race east indian/caucasian, & middle eastern all these many multiple women in 1 sweet alima.[protected]@hotmail.com (Email for fraud), who have all not agreed to be depicted on the site, also a gursikh sikh with a full muslim name in the email address, with women depicted that could easily be christian? Do we have 3 different religions depicted in 1 profile? I still don't understand ( is this a sikh or gursikh sikh or muslim or christian or buddhist or 5 in 1? Fraudsters lure their victims to their corrupt poverished countries in africa & kill these people using shaadi.com after extorting/robbing them, if not then the corrupt police will detain/arrest/kill them (All leading to death/bodily harm for shaadi.com users after the multiple lakhs of losses). All leading to death for indians/south asians after being frauded using shaadi.com online due to international access & flying out to go after the scammers. This is not a joke! Shaadi.com have clearly shown their lack of education/ignorance with this in the most important indian principle- not protecting (1)india's vulnerable minorities, plus all nri's (2) & plus all the other races/ethnicities (3) with these examples! All '3' of these have been clearly shown ignorance/lack of awareness by shaadi.com & all (3) of these minorities in different sense have been given the back of shaadi.com who have failed the 1 n only needed id check in their history. This business has failed, shaadi.com turned their back on these 3 that i have mentioned. Match-making has to take a off the internet perspective after this extreme breach of international security thru shaadi.com!
                                      People-Group / People Interactive India customer support has been notified about the posted complaint.
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                                        O
                                        ornika
                                        Apr 8, 2016
                                        Resolved
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                                        Resolved

                                        Address: Kolkata, West Bengal, 700156
                                        Website: www.shaadi.com

                                        I have registered for vip consultant plan in shaadi.com for 3 months for around 27000 i have paid for the same and the worst service i have got from the vip personal advisor Neha Dey.Within 1.5 months she was not able to connect me to any of the VIP customers profile.And the ones which we liked she was not able to connect us with the same customer.she will not be in continous touch with us on working days.when we complained against her poor performance to the customer care even they were not able to help us out with any resolution.
                                        Jun 7, 2017
                                        Complaint marked as Resolved 
                                        Company started to get involved in the matter to sort out the issues
                                        People-Group / People Interactive India customer support has been notified about the posted complaint.
                                        Dear Ornika,

                                        We regret the experience you have had.

                                        Be assured, we will connect with you shortly after reviewing your profile details and will address all your concerns.

                                        Regards,
                                        Shaadi.com

                                        fake profile

                                        sir /madam today evening i got am sms stating that i had been registered on your website in which i am not intrested. someone has made MY fake profile. profile id is SH88005834 PLEASE DELETE THE PROFILE BEFORE SOME MISUSE HAPPENS.
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