| Address: New Delhi, Delhi |
Dear Sir/Madam,
Upon various representations and submissions from your end, I took the VIP services offered by you. The highlights of the issues being faced by me are as follows:
1. Customer representative is never available. We have to call up atleast 5-6 times a day, leave multiple messages and then pray to God that the call will finally be answered by your representative.
2. It has been about 80 days off the quota of 90 days and you have not been able to arrange a single meeting so far.
3. Despite the regular follow ups and various requests from our end, we do not get the information on the profiles sent by you.
4. Despite repeated requests that the members from Delhi NCR to be given priority, the same was not given much attention for more than 60 days and even then there is no follow up on the approved profiles.
5. We had requested for discussion with senior member of the team for redressal of the issues, only to be told that the senior will be available to take call at his leisure, may be by end of the day.
Despite various representations made by you, in reality, there is practically no difference between the free services offered by you and the services to VIP members. In fact, it is a complete waste of time, money and energy.
People-Group / People Interactive India customer support has been notified about the posted complaint.
* They are not straightforward and transparent. They will hide significant details, in emails when communicating to you with regards to helpdesk/support calls, namely the transaction amount for a refund.
* They will mark calls at resolved even when no action has been undertaken to resolve an issue.
* They alter your partner preferences without your consent.
* They will contact you at times and on numbers on which you have not asked to be contacted, knowing full well that this will look in there favour.
* Further, they will only discuss matters of concern over the phone which is significantly more difficult to keep a record of than by email.
* In my case, they even failed to provide 2-3 matches per week.
I would encourage #PG and #yashi ee to contact paypal, i[censored]sed, and open a claim by calling them direct for advice and disputing a transaction.
https://www.paypal.com/selfhelp/contact/call
The more people complaining the more our claims are accepted and the less likely other people will fall into the trap of VIP Shaadi
I took the VIP services offered by you after request from your representatives of providing good services of match making.
The disappointment faced has been a terrible experience
1. Although Customer representative was changed on request due to bad service provided, the new representative is no better being casual and lacking any interest in helping us even contact the the boys family. We have to call her up, leave messages and then hope the call will finally be answered by your representative.
2. It has been about 40 days of the alloted quota of 90 days and your representative has not been able to arrange a single meeting or even contact so far.
3. Despite the regular follow ups and various requests from our end, we do not get any further information on the profiles sent by you as a follow up.Just seems to end abruptly without us knowing what happened finally and why there was no response from the Boys side
4. Profiles from abroad end abruptly despite us giving approval
5 We get a new profile frequently without any idea of what happened to our previous profiles.It just goes on without anything actually happeneing
5 Despite various representations made to y you, in reality, there is practically no difference between the free services offered by you and the services to VIP members. In fact, it is a complete waste of time, money and energy.
Hoping you will look into the matter and act in time before the 90 days get over without having communicated with a single boy so far.
Ruby Lahiri
Saba
BUNCH OF GOONS Running a god damn SCAM.
PATHETIC.
Even the CEO desk is run by CHEAPSTERS AND FRAUDS.!
This site is utterly waste o[censored]se
I wish there was a star rating that says, the organisation is a fraud, thief, DO NOT GO NEAR IT.
I 110% support all of these comments. If needs be I am willing to testify in the court of law. If others can do likewise it will help my legal case of getting my money. I am also talking to the U.K. press and CNN about this pathetic site.
The guy on the second response above, Ashwin is Shaadi.com vip so called consultant. He is posing as customer. Again this is fraud.
65 - 41.6
65 x ??
muy siento (espanol idioma para ਸਿੱਖ)
1.their customer support desk is nt available to tk calls
2. They do not send profiles pertaining your preferences
3. In case u like any profile d customer support team itself is not able to contact them
4. I am sure all profiles that they send are bogus.
Don't ever spend ur hard earned money on these ppl.
Waste of money
They are cheaters, they will make false promises to get a sale. Please don’t waste your money. I am going to take legal action against them. They are cheaters and sitting in India to rip you off.
WORST COMPANY
I asked for refund because they have not been able to provide even ok service. Trust me guys, service and the whole experience with them is dreadful. STOP VIP SHAADI - CHEATERS THEY ARE
My take: just take a basic membership. Never take the http://VIPshaadi.com (http://VIPshaadi.com) membership
Upon various tall promises from your end, I took the VIP services offered by you. The highlights of the issues being faced by me are as follows: 1. Customer representative was useless so change, second one is equally useless. 2. They will send profile from middle class families after giving assurances of VIP profiles. They talk of a list of suitable hidden profiles but that is never shared, all false propaganda. 4. Consultant inform somebody from other side will call, which never comes. After few days same story. 5. Despite repeated requests that the members from Delhi NCR, western UP and metro city to be given priority, he send profiles from Ballia and Bihar. In fact, it is a cheating service and gullible prospects fall prey to them. Marriages are done only once therefore their daylight looting business is flourishing and people like are wasting time and money.