People-Group / People Interactive India Complaints & Reviews

my profile id SH93598135 1) There is nt rule in TOC of shaadi that they cant chnage maritual status 2) when I asked them to chnage with proper reason, they disbaled my profile asking for id verification only to avoid work 3) when I given my id, still they r not chnaging either refund my money or will go to consumer court

Gold membership till[protected] Every point shaadi.com hide from the customers why? why maximum phone number one can see in a day is 10, whether we use 75 in a day or 3 months we had paid for and you have no right to rule over our account. I have noted many ids and want to check their contact details. As 23.08.2014 was my last day, I started checking it. As soon as checked 10, I received message.maximum phone numbers one can see only 10 per day. [protected]

KRANTHI KODALI, ID- SH85090183, from BALTIMORE, USA, rcently moved to HYDERABAD, is a dishonest disrespectful person. He has been using matrimony services for more then 7 years and just wants to play around and sleep with girls. he wants a big catch someone who has a good career, good money... Girls beware, this person can speak reallyyy well. he ha got that skill... dont believe him at all.. please dont.. he just makes girls fall for him and then play with their emotions... He might be in Bharat matrimony too. Please stay away from him.. they are very greedy person... and he is a flirt.

Hi there, This is to complaint against above created profile person his name is KRANTHI KODALI. from Hyderabad.. This person register his profile in matrimonial sites and take advantage of those girls/ women and then leave them. He is a liar.. just want to play with girls emotion. stay away from him

I[censored] pay to buy some product, company is not giving refund and saying product not availble, what will u do? this is legal warning to shaadi. as per recent chat I used my contact balance for not one but 4 contacts, as they dont hve cell no visible I dont get their contact, but shaadi deducated balance if my balance not refunded in 24 hrs, will ask for mental harrasement charges also

shaadi.com foooled as with different statements as i was a simple paid member and they fooled us by saying that get into selectshaadi services we assure you that we will get a match done in 15 days of the select service .
but its been 4 months there haven't been single work done by them .
before taking the money they were calling me everyday but as i opted the services no follow up no feedback and when i said that you promised me that if we are not able to get ur profile matched up we will refund you the money and when i asked for money refund they threatened us do what so ever you can and if you do something you will pay for it as said by executive of shaadi center jaipur.
their staff is just uneducated and inplace of refund they forcely said we cannot refund money but can extend your plan for 15 days as they felt their mistake and asked us what to do we asked extention for 3 months and as to make us kneel down and show pity they did it for only 15 days.
so kindly mark it as priority in cyber crime and take it at a serious note and inform us what to do later on.
regds
RAJESH DUA
[protected]
[protected]@gmail.com
JAIPUR

Dear sir/madam, I have paid for the six month member ship of shaadi.com, in this period of time i have not received a single call from service center regarding any query and for suggestion.till this i have no complaints but the data, contact details for which i have paid for is also hide on the time when term is over.the data and contact details of accpeted members during my paid period is my right to see for which i have paid. the customer executive calls only for payment and at the time of renewation of membership. i have very strong objection as a customer that the data should see the accepted member details those he obtain during their paid period. (Profile id-SH[protected]

Shameful shameful shameful...
Shameful services by shaadi.com as always...

You have this strange policy of closing down a complaint and marking resolved even before confirming it with me...Some dumb heads sitting in your company i guess...

What non-sense u r talking about..A customer telling a genuine problem and u r giving ur own verdict that problem doesnt exist..Am i lying??? Why dont you send your technical person and i can demonstrate the thing in front of me...If i am found to be correct then, u shall give me compensation of one lakh rupess bcoz u are indirectly saying that i am lying..How dare u said that there is no such problem...I challenge your it team on this...

Just now i again tried to use the surprise me service and i had shake my mobile. A profile got open and when i didnt like that profile and again shake the mobile, rather than new profile, her contact details got opened on its own...Half an hour back again this thing happened and u r saying that ur it team have told u that there is no problem..

I challenge ur it team on this thing..I cant see the list on view contact details ids which earlier used to be else i would have told u exact ids which got opened on its own. And by the way i am using iphone, best phone so dont say to me that it must be the problem of phone...U seem to have habit of removing all those features where ppl can put u in fix...Its such a small thing and u ppl acting like hitler and deciding right or wrong on its own

Shame shaddi.com ppl, , shame on u

I been trying to pay for subscription I call them 4 to 10 today evening time, they been picking my call and disconnecting cause they been not interesting to attend customer thanks and I would say its cheap service, try to grown up I[censored] people can thanks, , i don't want ur customer anymore cause I took day off just pay u off cause ur executive been disturbing from long time, , wen I was free I tried, why people say u r 24/7 cause ur not, u r hiring from India only so bad service cause I just waste my today wages to pay u off but just cause o[censored]r service I wasted my all evening thanks Contact details no :- [protected]

Hi All, I took Gold Service from shaadi.com. Below things were said to us none was provided: 1) Promised :Every Week 4 profiles will be sent by the RM (Relationship Manager) - Once we give a go ahead they will rigorously follow up. Actual : They will send 4 profile without even going through the groom profile properly.No through follow up done. Example : Guy is 36 years old but looking for girl within age of 33-45.No profile picture . Do you think for searching such profile one needs to take a membership of RS 15, 000. 2) Promised : They publish your Advertisement in newspaper. Actual : They don't do it we came to later 3) Promised :Other than the 4 profile per week.If we found some profile and asked them to follow up . They will do that Actual : They will take the profile names from you and share these profiles next week by including these in the 4 profile they were suppose to send. We complained to their team.But no changes were made.We requested to change the relationship manager that did not happen as well. Please do not enroll with Gold premium membership in Shaadi.com

I created a profile with an email id of abi.[protected]@yahoo.com but it was deactivated on the same day it was created. I created another profile with an email [protected]@yahoo.com which is a very active profile and was using to find a partner. Later we receive a call from one of the agent named Ekta asking to make payment to make it more efficient and we made the payment. (All emails are available to double check). Later we figured out that they have credited the payment to abi.[protected]@yahoo.com profile and nothing has been done for the active profile. I am residing in Dubai and have been calling shaadi.com spending all the money from past 4 days everyday starting from 12/06/2014 and then it takes: a) 15-20 minutes to reach an agent and conversation goes on till 25 and even 30 minutes (all records are present on the bill statement). b) Have been repeating and explaining them the whole scenario very clearly and I was always assured that the issue will be resolved within 24 hours but nothing has been done yet. c) I get an answer that one profile is Indian and another was created in UAE so money can't be transferred but BOTH THE PROFILES WERE CREATED IN UAE. d) Yesterday i.e., 11/06/2014, on of their agent named Faizan told me that as per their payment team, Either I will get a Refund or Amount will be transferred for sure within 24 hours and I will receive a call from shaadi.com. He took both my Dubai mobile number but its the 28th Hour running now and nothing has been done yet. After all this, I am being told to stop using the new id and start usning the old one. Re initiate the search and the members who have accepted your request, resend them the request and restart the whole process!! Which apparently will make me look like a fool in front of other people. I would request to kindly assist me with the same. After a lot of frustration I am logging this complaint and seeking a good response. Best Regards, Anant Bajpai

My profile id SH29088640
I took memberhsip with contact balance as 16

I got many profiles who not picking call or not int in marriage, I repored to shaadi to verify them

shaadi is only asking for proof


even on shaat their cc promised me he will give refund of contacts but not giving it to me

my profile id SH29088640 I SEEN 10 profiles as fake, reprted shaadi and they took action but they are not refunding my 10 contact balance if profile are nt fake why shaadi took action then? if my contact wasted, it should get refunded

This is with reference to bio data ID: SH 64308804. I have paid Rs.6153 by cheque no:869541 drawn on SBI bank dated 10/1/2014 for Platinum membership ( 12 months ) for which you have provided receipt no 0209. To avail the service of Select Shadi I was offered 33percent discount and asked to pay Rs: 15147 for six months service which I paid by cheque no: 869544 drawn on SBI bank dated11/1/2014 for Select Shadi service ( 6 months ) for which...

Its our bad decision to have chosen shaadi.com membership as we have been cheated. The service was very bad. We never got even a single accepted profile from them. The relationship manager never bothered to call on time and provide us the proper service. When we called either there will be no response or he will get back to us but the day never turns up. So we decided to end this membership to get our money back as given in the website, but whenever we call customer care they told that there will be call back within 48 hrs. But we never received any call. They are just delayed the time and not providing any type of service. We just want the service charges back . My shaadi.com id : SH03041660

I'm addressing my concerns with regard to my experience with Shaadi.com RM services.
I had logged a complaint in Nov also, excerpts of which you can read below:

"I had registered as a Premium member on 26th September, 2013 and had paid Rs.10, 000 as membership fees for the same. My Profile ID is SH25568953.

I was promised that suitable profiles would be forwarded at the end of every week.

INSPITE OF YOUR UNCONDITIONAL GUARANTEE, I HAVE NOT RECEIVED A SINGLE ACCEPTANCE OR FEEDBACK IN 2 MONTHS! It has been ~2 months and I have only received 2 mails from your relationship managers.

I would like to lodge a complaint against Ms.Seema Bhandari who was my 1st relationship manager. In the 1st month, she only sent me 1 set of profiles. When I requested more profiles, I was told "That there are other clients to be served and I should wait"! She was EXTREMELY RUDE in her behavior as she never picked my calls and always had excuses ready not to do her job (festival season - shraad, dushera etc. etc.)

After waiting for 1 month, I was extremely frustrated and requested that my relationship manager be changed. My RM was switched to Mr.Nitin Kumar who has once again disappointed with his POOR SERVICE. Today is 11th November and I have only received 1 set of profiles on 24th October. After that Mr.Nitin has only delayed sending me any profiles despite committing the same on phone many times. "

After having logged this complaint, I received at least 20 phone calls from the center and following was what we finally agreed upon:

"Dear Richa,

As per our telephonic conversation we have agreed on following points.

1- I will personally indulge with Pushpa for the services and ensure you that you will get best services from our side

2- We will start your service from today 14th nov and your RA will be Pushpa mishra her contact number is [protected] and email id is pushpa.[protected]@peopleinteractive.in

3- We will send you profile by every 10 days 10 proposal .

4- You will see our services for one month and if we are unable to provide you services then you can go for our refund procedure.

--
Anushree Sharma
Center Manager - Preet Vihar
16, Shankar Vihar, First Floor, Vikas Marg, Preet Vihar, New Delhi (Delhi) - 110092
Phone[protected] "

After this email, I thought of trying again from start but not surprisingly, I was extremely disappointed with not just the services (that no-one seemed to offer), but also extremely irresponsible and insulting behavior of even the center manager, Ms. Anushree Sharma. Please find below an email that I sent regarding the same:

"Hi Neha,

Just received a call from Ms Anushree who seems to be accusing me of having finalized a profile for my sister and thus asking for a refund.

I would like to ask you is this how all Relation Managers behave after not providing satisfactory services in an effort to take the blame off their backs?

Do you actually think i would have cared about mere 10, 000 bucks if i had finalized the profile?

Disgusting behavior and highly disappointing staff!

Tried calling you, your number is switched off "

After 9th January, I waited for the next set of profiles until 27th January and since there was no email/no contact or reason whatsoever provided, I logged in my complaint again and asked for a refund, to which Ms. Anushree Sharma responded by saying that she was out of office and hence could not communicate or provide any services. I do not have a problem with no services for 10 days, but I do have a problem with EXTREMELY DISRESPECTFUL BEHAVIOR.

She seemed to accuse me of not meeting with the profiles that they were sending (on and off without any routine) but isn't it finally my decision whom to meet and whom to not meet ?

The RM's job was to send profiles every 10 days and that did not happen. To top it all, I was insulted and disrespected each time I tried contacting them. Lubna was also in a conversation when Ms. Anushree accepted this bad behavior.

I request you to let me know where do we go from here. Please read the final email I received from shaadi.com after my complaint the second time around, and since then NO-ONE seems to respond to my phone calls/emails.

"Hi Surbi,

We are still investigated with your case.

Please understand as we have to discuss this on senior level.

We will be getting in touch with you and will update you with final outcome asap.

For any further clarification you can write back to me on lubna.[protected]@peopleinteractive.in.

Regards,
Lubna "

The last time any "services" were provided to me was 9th January!

I feel cheated, disrespected and insulted on so many levels right now that I can not even fathom. I am willing to take the next step because such disrespectful behavior and irresponsible services is NOT what anyone signs up for.

--Surbhi

Shaadi.com is full of scammers, all the profiles are fake and they con you for your money, I found a True Indian Dating website which is truly free and they don't charge you, its called India Love Birds Dating, go the link here http://www.IndiaLoveBirds.com with this site you can't go wrong trust me http://www.IndiaLoveBirds.com

Hi there, This is to complaint against above created profile person his name is Murali Radhakrishnan. This person register his profile in matrimonial sites and take advantage of those girls/ women and then leave them..So far he has been exploited lot of girl and woman and I am one of them. He changes phone no frequently ..Please verify from your end take action against him to save many other innocent women. Also information about his family and PR status of London is false...

On 8th Jan 2014 I have received a refund amount of Rs 9310 (order no[protected], 23rd Dec 2013) which I have paid w.r.t. the continuation of our previous order no.[protected], GOLD+(3 months validity by investing Rs 3990 on 19th Dec 2013).

I have registered in Shaadi Select with a believe that relationship expert will help me to find a suitable boy for my daughter.First miss Jagjit Kaur then miss Jyoti Tripathi were taking care of my daughter profile.But to my surprise without intimating me, the Rs 9310 was refunded to our account.This raised following concerns in my mind and I need proper clarification about it.
1.Why my Gold + membership or Shaadi Select membership was closed without intimation.
2.If my daughter's profile as Shaadi select is closed then why I was not refunded full amount Rs 13300 instead only Rs 9310 was refunded to my account and not Rs 3990

3.If Rs 9310 was refunded and Shaadi Select feature was closed then I need a clarification on which basis my previous order no.[protected], GOLD+membership (3 months validity---Rs 3990) was closed when three months duration is not over?


The approach of Shaadi.com was very disheartening, irresponsible and unprofessional. The relationship manager could have clearly told us that there were no profile as per our preference for which our membership could be closed. in such situation we could have discuss it further and change are preferences accordingly.

I have already intimated to Miss Jyoti Tripathi that If candidate from Delhi and NCR region are not available in our community then we can search in Bangalore region also. Arbitrarily every thing was decided by Shaadi.com without consulting me, the membership was closed. Today when I asked Miss Jyoti she is telling me that because of our partner preference and non availability of candidate, they have decided to close our membership.I NEED A PROPER EXPLANATION TO EVERY THING

I request to start Gold+ membership as per order no.[protected] or else refund me my full money and I will delete my account from Shaadi.com without any question. If entire amount will not refunded (i.e.9310+4990=13300 rupees)I will go to consumer court for this injustice.

PROFILE ID.:SH80819041

There are so many frauds, flirts and spammers in shaadi sites. Shaadi sites are encouraging those profiles instead of blocking them. There is one fraud from Kerala aged above 50 years. He is playing with the ladies in all shaadi sites. He talks like a gentleman. He sends 10 or 20 years old 3 to 4 snaps of him. If you ask some new one, he tells some bundle stories. He tells he is working in abroad and has some good amount of money and property in Kerala. He assures ladies that he will be going to marry in 2 or 3 months aft5er taking retirement. He tells that, he is going to meet her personally at the earliest as he is returning to job to tender resignation. But he never meets the ladies, by telling one or the other reason. He will be postponing the meeting. But Till 2 to 3 months he will be in touch with the ladies through mobile or email by telling he is communicating with that girl only. (But he will be communicating 2 to 3 ladies at a time). Finally he tells that he got visa suddenly and he is flying and tells to wait for 2 months. As soon as he comes back after taking retirement, he is going to marry definitely. And he will be in touch through one or two mails and then disappearing. Finally a new profile in all Shaadi sites. The girl will be waiting for that fraud, thinking he is a genuine person. He is doing the same business since so many years. He is roaming in shaadi sites by different names. He was in Shaadi.com by name Tony Philip (SH[protected] and Renjith.P. Both profiles are blocked now. Still he is created new accounts. Right now he is searching ladies to flirt in Shadi.com by name Renjith.P (SH[protected], in Jeevansathi (ZZTA1697) and in Bharath Matrimony (E2633966). Instead of blocking these type of flirts shaadi sites are encouraging them and making money. Because of these flirts real people are not getting benefit from these sites. Please ladies, be alert about this scoundrel. Don't waste your precious time. Well Wisher