Pepperfry Complaints & Reviews

Hello,

I placed an order for a dining table on pepperfry. Oreder id is[protected]. Carpanter came and opened the package and found that the table that i received is damaged and is also cracked. I contacted pepperfry the same day (17th oct) and asked for the replacement. They said they do not have another unit of the product available and asked if i would like to keep the damaged table if they get it repaired and they can give...

Dear Sir,

I ordered Biometric Safe vide order no.[protected] on 31st August 2018 and with frequent followup i told that item was delivered on 19th September without delivered. I told that, I have not received the item, then they even produced Proof of Delivery which shows that item is delivered on 19th September and even the address which printed on POD is wrong. I requested and the delivery address are wrong.

After...

I had bought 6 polyster floral curtains in set of 3 from pepperfry and when i received the product it was totally different from the given image on the website. So i requested to take it back. Firstly pepperfry denied to return it but after few calls and mails pepperfry agreed to take the product back. Now it’s been more than 20 days but still i am calling them for refund. Product was picked up on 21st september and i have returned the...

I have been cheated by pepperfry and despite several calls and emails to their customer care, my issue is not resolved.
They show one sort of specification of a product on the site and supply product with varying specifications.
This is regarding my order trendy maple stainless steel 3 steps 4 ft step ladder sku: hc1628954-s-pm22970, which was delivered to me on 08 october 2018.
As can be seen in snaps, the overall height...

I am harsh choosing
I purchased a bed from papperfly.
Ordered no.[protected].
Their is no fitting inside.
We complaint many time
No response
Why they delivered defective bed to me.
We buy bed on line.
We call them and they reply us we do in 24 ours.
If product is not having fitting then why they deliver to us.
Still bed is not joint.
The company responsible for check...

I had ordered la opala diva plain fluted opal ware bowls - set of 6 online, through pepper fry on 29 sep, 2018 because they were available at a very good price and images also looked good to me.

On 3 oct, 18 when order was received, what i found was that i was cheated and i did not get the original product from them. No brand marking on the bottom of the bowl & bad quality.

And on top of that, i cannot even...

Purchased one bed from pepperfry worth 11000. The quality of the wood is so bad that is got broken when 70kg weighted guy seat on it. Initially i was thinking it is problem from dealer and pepperfry will solve it. But pepperfry completely denied its duty. I just lost my 11000. And pepperdine just says sorry nothing else. I have seen many complaints about them. They are doing fraud business. Dnt even think of buying from pepperfry....

I had ordered 2 door wardrobe from pepperfry, it came in and they assembled it here in the house, its very light product and the back side sheet is so thin that if you punch it hardly that it will break easily ! So I initiated the return as I was not happy with its quality, but there was no response even after 3 days though they sent a msg saying they ll get back in 48 hours, so I called up the customer care and they said thier policy says...

Order id[protected]/[protected], i got a damaged product and with missing parts on 18.09.2018, i returned the product immediately but till now i didn't get a refund.
I want my amount of rs. 11289.00 approx. To be refunded.
Pepperfry have been cheating me, their refund section customer care people have been continuously feeding me with lies deliberately....

I purchased "Takeo Single Bed in Walnut Finish
By Mintwud " from Pepperfry. This is a total crap product with respect to quality and design. Pepperfry is claiming that it is a bed with storage, But it has no base. So you have to keep all your stuffs on the floor and it is just a cover on top of that. How come a bed with no base can be used as a storage? In the pictures and in the 3D view they are not showing the base, to misguide people....

I bought a frying pan from the pf site which the site claimed was nonstick.
After a single use i realized that the pan was not nonstick. I further confirmed this with the manufacturer and then raised a return request. However pf refused to process the request as the pan had been used. Although i pointed out to them that in this case their site was at fault for providing false information based on which i had made the purchase and that...

Hi my name is Arjun. I ordered a furniture that is shoe rack from pepperfry app on 4 Sep 18 and delivered on 17 Sep 18.The shoe rack was needed to be installed but carpenter told us it will not be installed due to the some damaged part of it, so we need to change some part of it.I had wrote 3 mails and around 20 to 30 calls to pepperfry but they are not listening to me.I even cancelled the item but they are not reverting me back.Please do...

I have ordered one selvel target set of 3 containers on 17 september 2018. It was showing ordered will deliver you before 02 october 2018. Suddenly 23 september 2018 one mail came product already delivered. I am staying in trichy. I didn't get any call or any message. While contacted to the customer service they told me, we 'll take 3-5 days to check. Till now, i am not getting my ordered product nor money. While contacting the customer care,...

I have ordered one dinning table on 27 august 2018. It was showing ordered will deliver you before 18 september 2018. Suddenly 12 september 2018 one mail came product already delivered. I am staying in hyderabad. I didn't get any call or any message. While contacted to the customer service they told me, we 'll take 3-5 days to check. Till now, i am not getting my ordered product nor money. While contacting the customer care, they are telling,...

Hi,

I have ordered the product (Brown polypropylene hanging planter by rajesh - set of 12) in pepperfry.com site, i received the product after 10 days.

After receiving the product i didnt liked the product because the colout was not the same as shown in the site.

I have raised a request for returning the product but they denied saying that it is against their rules
I cant use this product...

Hi, i have purchased sofa from pepper fry online which was delivered to me on 6th july and from that day till day i am just calling and sending email to customer service for the defect and to get it resolved. But even after assuring that person will come for solution but no one turned up. Still sending reminders to them but they are not serious about customer and feeling cheated by pepperfry. Such a sham and pathetic service.

My...

We have placed order on pepperfry website on 26th aug-18 for 1 nos wrought iron cot with reference order no :[protected] & yet to receive final conformation call from carpenter fro assembly. Since last 3 days, we are sending request on your toll free no to service our request, however apart from only taking down the request, there is no action done

We are facing trouble, since we are unable to open the pack & do the assembly...

15 aug 2018: order placed and payment made
17 aug 2018: i got a call where in the delivery agreed for 18 aug before 1pm.
18 aug 2018: delivery promissed but not delivered - making me wait for whole day.
19 aug 2018: called customer care and spoke to valencia miranda - she did not even create a service request.
24 aug 2018: promissed a delivery but again wasted my whole day without delivery:
Created service...

The aimi single bed was ordered on 14th of august and delivered on 28th august with low quality so the carpenter didn't assemble it properly i was not there at that time i am out of station. We assumed it will be replaced or return the product. However the customer care executive told me we cant exchange the product even i asked them to place something which gets delivered sooner they are not ready to do that i even ask them to not to refund...

I have booked hindware chimney on 16th aug and as per the initial status it was supposed to deliver by 28th aug. But not delivered so far and no status update and also no response from customer care. Says investigating.

It was very bad experience and not seen such worse in delivery of the products.

Now i am in doubt whether i will get my order or not.

Pls help me if some one came across such situation...