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PepsiCo India Complaints & Reviews

2.9
Updated: Jan 13, 2026
Complaints 957
Resolved
519
Unresolved
438
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PepsiCo India reviews & complaints page 14

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A
Aditya Sahare
Mar 13, 2021
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Address: Mumbai Sigdi Dosa and Fast Food, Shop no 3, RD tiwari school complex, Amapara, Raipur 492001, Chhattisgarh

Hello,

DATE OF THE INCIDENT - 13 MARCH 2021

This is Aditya Sahare from Raipur, I happen to operate a Cafeteria in Raipur and have ordered a Pepsi Refrigerator. It's been 20 days and we haven't received it and I called the Sales Executive named Sheikh Shadab who wasn't picking up my call because my number was saved on his phone. I called the Executive today from a different number for an update on the matter and he started talking roughly and using slangs and he told me I don't wish to give an update to you, I told him I might complain for his behavior and he told me to complain wherever you want I won't give you the fridge no matter what.

I wanted Pepsi because people said the services are much better than others, but now I am doubting everything that's been said about you. Please resolve this issue ASAP and send us a fridge as we need a refrigerator soon and take care of the executive because i don't think that he make you guys look good and cool.
I hope you guys will look into it

Thanks
PepsiCo India customer support has been notified about the posted complaint.
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    M
    Madhan hotel
    Mar 9, 2021
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    Address: Gopal hotel Nall Road martalli post Hanur tk Chamarajanagar Still karanataka 571320

    Refrigerator not working asset number A40111160
    PepsiCo India customer support has been notified about the posted complaint.
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      T
      Tanveer-AOVS
      Mar 7, 2021
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      Address: a one variety store road no 8 jawaharnagar mango Jamshedpur Jharkhand 832110

      Dear pepsi team

      I am from A One Variety store, road no 8 jawahar nagar mango janshedpur jharkhand. I want to install pepsi fridge on my shop where cream bell ice cream fridge also installed. I approached pepsi sales person on november 2020, who visit my shop and took a picture of my shop. Now he said me that he will not give me friedge because i open a new shop. Without knowing my business nature how he decide? Is pepsi company authorised their employees to decide to whom they can give the fridge or not?

      Kindly reply as soon as possible
      PepsiCo India customer support has been notified about the posted complaint.
      Please revert on
      [protected]
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        S
        suneet01
        from Noida, Uttar Pradesh
        Mar 2, 2021
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        Your railway distributor in Asansol West Bengal name Manju Ram agency/Bengal trader is damaging the Asansol and nearby wholesale markets by providing huge quantity of snacks in railway approved margin in market.
        your company personals name Biswajeet Chattaraj is also involved in this.
        thus creating loss to the company.So i request you to please take necessary action against this distributor.
        PepsiCo India customer support has been notified about the posted complaint.
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          S
          Sukanya Yadav
          from Mumbai, Maharashtra
          Feb 27, 2021
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          Address: Peosico India holdings Pvt Ltd level 3-5, pioneer square, sector-62, near golf course extension, Gurugram haryana-122022

          I bought a 500 ml bottle of tropicana mixed fruit juice from a nearby vendor few fays back...today, while drinking I saw a slimy black thing inside the bottle..which is pathetic. I also checked the expiry day of the pack bt its fine.
          PepsiCo India customer support has been notified about the posted complaint.
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            H
            hotelaswad
            Feb 26, 2021
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            Our pepsico dealer not provide new fridge over old till date, i already contact him but still he was not response properly & not supply coldrinks to us.
            It means sales not necessory to company.
            wait for ur valuable reply...
            thank u
            PepsiCo India customer support has been notified about the posted complaint.
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              V
              Vishnu4179
              Feb 24, 2021
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              I got a message that I won a amount of 1crore and 76 lakhs and an iPhone 11 pro Max and Apple laptop and I will receive it from Raymond Milton
              PepsiCo India customer support has been notified about the posted complaint.
              i got an email regarding prize of 1 crore 76 lakhs rupees and i have replied to it and given details now what should i do
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                2
                2suhir4u
                Feb 20, 2021
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                Address: RAJA BAZAR BAILEY ROAD OPP PILLAR NO 52 PATNA BIHAR 800014

                I have a visi cooler provided by the company but it is not working at all kindly help me out
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                  N
                  Naveen3333
                  from Hāora, West Bengal
                  Feb 16, 2021
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                  Address: k 680 Pulia No.18 Yasoda nagar kanpur uttar pradesh

                  I have opened a new Departmental store in Kanpur Uttar Pradesh. Its name is Shakya's Market Place LLP but even lots of effort not getting your products in my store. Contact many of supplier they said its not my area .Please the product as soon as possible.
                  Shop Name : Shakya's Market Place LLP
                  Address : K 680 Pulia No. 18 Yashoda nagar kanpur Uttar Pradesh
                  GSTIN : 09AEHFS9382L1Z3
                  contact No. : +91-[protected]
                  Email ID : naveen.[protected]@gmail.com
                  PepsiCo India customer support has been notified about the posted complaint.
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                    A
                    Azimmoosashaikh
                    from Mumbai, Maharashtra
                    Feb 9, 2021
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                    Address: Registered Office New Udaan Bhawan Opp. Terminal-3 Indira Gandhi International Airport New Delhi-110037

                    Registered Office
                    New Udaan Bhawan
                    Opp. Terminal-3
                    Indira Gandhi International Airport
                    New Delhi-110037

                    ATTN:

                    This is to Notify you that a parcel of(1CRORE 76LACS RUPEES WITH APPLE LAPTOP AND IPHONE 11 PRO MAX) from Pepsi Charity Foundation Award has arrived to our office this morning via a Senior American Diplomat Courier Agent Mr. Raymond Milton who is currently on Active Duty to deliver your parcel. However we wish to bring to your notice that this parcel must be cleared under the INDIA GOVERNMENT CUSTOMS AUTHORITY APPROVAL/LICENSE to ensure that you are BONAFIDE WINNER OF THIS PARCEL. Be informed that a clearance Document will be issued on your behalf as soon as this OFFICE RECIEVE THE CUSTOM CLEARANCE AMOUNT which attract the total sum of Rs15, 500 INR(Fifteen Thousand Five Hundred Rupees Only)You are therefore advised to proceed to the any nearest bank branch in your City and make a cash Deposit of the above mentioned amount into the below given account.


                    Bank Name: Indian Overseas Bank
                    Account holder: Mithlesh Kumar
                    Account Number: [protected]
                    Ifsc code: IOBA0000115
                    Bank Brach: New Delhi

                    You are advised to see that this Required payment will be made latest before 12:pm and kindly send the challan copy of the payment to us via email. This is the Delivery agent Number [protected].Please kindly open the attached file and file up the form given to you.


                    IMPORTANT NOTICE
                    1.Your parcel will only be released and send to your address immediately after all stamp duties and clearance are made.
                    2. All terms and condition will remain unchanged in the OM.
                    3.The release order is issued by the Ministry of Finance(V.O.no361/ev/2012)
                    4.Parcel/cargo will be transffered to the Receiver as soon as payment of the clearance dues is done via any local bank.
                    5.Deduction of the dues from parcel is not possible because of hard cover insurance policy covering the parcel United State of America.
                    6.The parcel cannot be released to anyone without the payment for INDIA CUSTOM DUTY CLEARANCE FEE/CHARGES been adopted by the Revenue Board of India Government.

                    NOTE
                    WE HAVE ATTACHED THE DIPLOMAT ID PROOF RS.15, 500 INR IS REFUNDABLE TO YOU AFTER THE SUCCESSFUL DELIVERY OF YOUR CONSIGNMENT AFTER YOU SIGN THE RECEIVED DOCUMENT HE WILL GIVE YOU TO SIGN IN YOUR HOUSE.WE HAVE ATTACHED THE DIPLOMAT ID PROOF.

                    THANKS
                    SERVICE MANAGER
                    MRS.DEEPANA SINGH
                    MOBILE: [protected]
                    SR.SECURITY OFFICER(IGI AIRPORT)

                    NEW DELHI

                    Registered Office
                    New Udaan Bhawan
                    Opp. Terminal-3
                    Indira Gandhi International Airport
                    New Delhi-110037

                    ATTN:

                    This is to Notify you that a parcel of(1CRORE 76LACS RUPEES WITH APPLE LAPTOP AND IPHONE 11 PRO MAX) from Pepsi Charity Foundation Award has arrived to our office this morning via a Senior American Diplomat Courier Agent Mr. Raymond Milton who is currently on Active Duty to deliver your parcel. However we wish to bring to your notice that this parcel must be cleared under the INDIA GOVERNMENT CUSTOMS AUTHORITY APPROVAL/LICENSE to ensure that you are BONAFIDE WINNER OF THIS PARCEL. Be informed that a clearance Document will be issued on your behalf as soon as this OFFICE RECIEVE THE CUSTOM CLEARANCE AMOUNT which attract the total sum of Rs15, 500 INR(Fifteen Thousand Five Hundred Rupees Only)You are therefore advised to proceed to the any nearest bank branch in your City and make a cash Deposit of the above mentioned amount into the below given account.


                    Bank Name: Indian Overseas Bank
                    Account holder: Mithlesh Kumar
                    Account Number: [protected]
                    Ifsc code: IOBA0000115
                    Bank Brach: New Delhi

                    You are advised to see that this Required payment will be made latest before 12:pm and kindly send the challan copy of the payment to us via email.This is the Delivery agent Number [protected].Please kindly open the attached file and file up the form given to you.


                    IMPORTANT NOTICE
                    Show quoted text
                    PepsiCo India customer support has been notified about the posted complaint.
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                      H
                      hotelaswad
                      Jan 27, 2021
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                      Dear sir, mam
                      our technition asked fridge are too old, it can't repair, so plz provide it as soon as possible.
                      and provide coldrinks stock regulerly..
                      thank u

                      HOTEL ASWAD
                      NEAR VANI MERCHANT BANK
                      KALWAN ROAD
                      AT-POST-TAL-DINDORI 422202
                      DIST-NASHIK
                      [protected]
                      PepsiCo India customer support has been notified about the posted complaint.
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                        N
                        Nishant Upadhyay confectionery
                        from Agra, Uttar Pradesh
                        Jan 26, 2021
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                        Address: Bara Bazaar Jalesar, 207302, U. P.

                        Sir, mera naam nishant hai me Jalesar me rhta hu or meri ek shop hai confectionery ki me delar se lays chips ka order deta hu toh vo mujhe samaan deta hi nai hai or jab ki mein cash me leta hu tb bhi samaan nai bhejta sbhi ko deta hai or mujhse bolta hai ki mein chote counter ko maal nh8 deta jisse mere kaafi customer laut jaate hai. Sir aap usse boliye ya fir kusi or ko delar banaye. Thank u
                        PepsiCo India customer support has been notified about the posted complaint.
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                          N
                          nitinj800
                          Jan 26, 2021
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                          Address: house no 1227P huda sec 24 behind krishna motors MJR School panipat 132103

                          Hi team,
                          I want to inform you that i have a pepsi refrigerator. Now this fridge is not working and i have shifted my shop at new address. So please repair this refrigerator and other detail like fridge number and my new address is given below.

                          Name Nitin jain

                          Refrigerator No ( A[protected]A photo is also attached with this mail PFA)

                          Contact no [protected]

                          New address house no 1227P huda sec 24 behind krishna motors MJR School panipat 132103
                          PepsiCo India customer support has been notified about the posted complaint.
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                            K
                            Kritaghya Sood
                            Jan 25, 2021
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                            Address: Vill Maniyara ( kasba higher) PO pahra, Near over head water tank

                            I bought a pack of lays and there is few lays in the pack and there is two masala cubes in the packet
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                              H
                              Harshrke
                              from Lucknow, Uttar Pradesh
                              Jan 25, 2021
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                              Address: Double phatak Roorkee distt haridwar uttarakhand

                              Pepsi fridge is not working please replace this fridge with new fridge
                              The pepsi fridge is 12-15 yrs old please replace them
                              PepsiCo India customer support has been notified about the posted complaint.
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                                A
                                asif007860
                                Jan 25, 2021
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                                Address: Kakinada

                                Bad day dear Team today in my restaurant one of my customer received black rubber in inside the bottle of pepsi 200 ml this is second complaint in one week before also I got spoon in 7up bottle. That Custmer didn’t pay the bill and also he’s claiming for money for the same. Kindly do the needful asap. Otherwise I have to raise the complaint in consumer court. My number [protected] / [protected]@yahoo.com.
                                PepsiCo India customer support has been notified about the posted complaint.
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                                  Pritanand kurdiker
                                  from Daund, Maharashtra
                                  Jan 22, 2021
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                                  Address: Barazan

                                  I had purchased stock from pepsico on15 /1/2021.i asked for printed bill they refuse it. Also they refuse to give me scheme items. When i asked they give excuses. The distributor were sell this product of scheme in black and no one should take action against him.
                                  Plz do the needful.
                                  PepsiCo India customer support has been notified about the posted complaint.
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                                    A
                                    AbHi Kunagu
                                    from Mumbai, Maharashtra
                                    Jan 19, 2021
                                    Resolved
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                                    Resolved

                                    Address: Pepsi is located at usa Anderson hill

                                    I got the mail of getting 1 crore76 lakhs from [protected]@usa.com for winning the competition held at pepsi awards meeting this year.But this was all fraud and I paid 1lakh 20 thousand for all their things but money not refunded and prize money not delivered.Its all fakeeeeeeeeee
                                    Aug 5, 2021
                                    Complaint marked as Resolved 
                                    PepsiCo India customer support has been notified about the posted complaint.
                                    Jan 19, 2021
                                    Updated by AbHi Kunagu
                                    I want all the authority people have to take care of frauds and stop this malwares occuring for our poor mania give us the refund or donate all our money from taking pepsi and it's founders ceo's

                                    Verified Support
                                    Jan 21, 2021
                                    PepsiCo India Customer Care's response
                                    Hi Abhi Kunagu, this message drive is fraudulent. The letter you have received is not genuine and not sent by PepsiCo. Please be cautious & beware of these false campaigns. For more info write to us at consumer.[protected]@pepsico.com
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                                      1
                                      118-ME53- Shivansh Awasthi
                                      from Gurgaon, Haryana
                                      Jan 16, 2021
                                      Resolved
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                                      Resolved

                                      Pepsi Drink & Bottling Company USA®
                                      (USA. Regional Office )
                                      700 Anderson Hill Road
                                      Purchase, NY 10577 USA
                                      Tel +(1)[protected]


                                      ATTN! DEAR WINNER!
                                      WE MUST SAY CONGRATULATION TO YOU WE ARE IN RECEIPT OF YOUR COMPLETED CLAIM DETAILS.
                                      HAVING DONE ALL NECESSARY VERIFICATION EXERCISE FROM OUR OFFICE AND WE FOUND YOU WORTHY OF THE CASH PRIZE OF $250, 000.00(USD) TO BE PAID TO YOU THROUGH DEMAND DRAFT (DD).

                                      MORE-SO!
                                      IT HAS BEEN CONFIRMED THAT OUR DELEGATE MR. Raymond Milton WILL BE Arriving TO INDIA ON Monday January 18/01/2021

                                      HE IS COMING TO YOUR COUNTRY TO HELP YOU DEPOSIT YOUR WINNING DEMAND DRAFT INTO YOUR ACCOUNT; HE IS COMING WITH DEMAND DRAFT OF $250.000.00 (Two Hundred Fifty Thousand United States Dollars).
                                      A} YOUR COMPLETE WINNING FUND $250.000.00. IN INDIA MONEY (1CRORE 76LAKHS INR)

                                      WE SHOULD HAVE SENT THIS DRAFT BY COURIER TO YOUR HOME ADDRESS, BUT BECAUSE OF THEFT, LOST, DELAYS AND ETC, AND THEN WE DECIDED TO SEND A DELEGATE FROM OUR DEPARTMENT WHO WILL ACCOMPANY YOU TO YOUR BANK TO SIGN THE NECESSARY DOCUMENTS SO THAT THE DRAFT WILL BE SMOOTHLY TRANSFERRED INTO YOUR LOCAL BANK ACCOUNT.
                                      ALL YOUR WINNING DOCUMENTS WHICH INCLUDE YOUR ORIGINAL WINNING CERTIFICATES AND LETTER OF AFFIDAVIT FOR CLAIMS FROM THE CROWN COURT OF GREAT NEW YORK USA, STATING THAT THE MONEY WAS OBTAINED LEGALLY THROUGH THE PEPSI DRINKS ANNUAL BID WILL BE GIVEN TO YOU UPON HIS ARRIVAL.
                                      MIND YOU, MR RAYMOND MILTON HAS NEVER BEEN TO INDIA BEFORE AND HE IS COMING BASICALLY FOR YOUR PURPOSE ONLY, TO MAKE SURE THAT YOUR DEMAND DRAFT IS DEPOSITED INTO YOUR LOCAL BANK ACCOUNT.
                                      From the indication we heard that you must make a payment of 200 Dollar Equivalent Cash of 15, 500 Rupees for the India Customs Clearance Charges and yellow tag, before the parcel could be allow to be delivered to you. So we urge you to prepare yourself and get ready to make this payment once the consignment arrived to your country India. This is the information of the delivery representative that will be coming down to India on monday.
                                      Note, in no account should you allow your winning prize be deducted, this is to avoid fasciations because it has been packaged, licensed and insured by your name only as the beneficiary, therefore, do not hesitate to follow the instructions of your delivery agent (Dr. Raymond Milton)be 100% assured to receive your winning prize in as long as you are responsible for the registration fee as mentioned above.
                                      The following PIN# (Personal Identification Number) has been assigned to you and you are required to quote it in every mail that you send to us :(PEPSIN-8741)
                                      ATTACHED TO THIS EMAIL IS A SCANNED COPY OF MR. RAYMOND MILTON PHOTO ID CARD ALONGSIDE WITH A COPY OF YOUR PARCEL,
                                      IMPORTANT NOTICE!!!

                                      Note: this is an International Certified Demand Draft and it is entitled to be registered with the Reserve bank of India (RBI) before depositing into your local Account to avoid any difficulties between you and the concerned bank, I repeat this DD must be registered with the Central bank of India before further processing, Take note.

                                      whatsapp Or Write us immediately you receive this message for confirmation. Tel +(1)[protected]
                                      PLEASE DO INFORM US OF EVERY STEP BETWEEN YOU AND MR.RAYMOND MILTON
                                      ONCE AGAIN CONGRATULATIONS!

                                      Notice
                                      Please make sure that your Mobile phone is ON to enable our delegate to contact you upon his arrival by informing you what to do, THE AMERICAN BOARDING SECURITIES AT THE INTERNATIONAL AIRPORT IN INDIA WILL PROVIDE HIM WITH A LOCAL MOBILE SIM CARD WHICH HE WILL USE TO CONTACT YOU UPON HIS ARRIVAL..

                                      This message should be treated as such personal, any copy of this delivery guidelines is prohibited to get exposed to the public, this is to avoid counterfeits, scam or fraud, any attempt exposing it to the public can endanger your winning funds. God Bless You More!

                                      Call Or Write us immediately you receive this message for confirmation. Tel +(1)[protected]

                                      BEST OF THE LUCK,
                                      DR.RICHARD EVANS,
                                      PRIZE ADMINISTRATOR
                                      WARNING!
                                      We advice you keep you winning information from public notice until your money
                                      is successfully remitted to your Account — to avoid double claim that may lead to disqualification
                                      be warned!!!

                                      Copyright © 2020(IAP) Pepsi Int'l Mobile Award All Right Reserved

                                      PLEASE TELL ME IF IT IS TRUE??
                                      THEY ARE ASKING ME TO SUBMIT AN AMOUNT OF 15, 500 INR.

                                      MY CONTACT. +91 [protected]
                                      PLPEASE CONTACT ME ABOUT THIS STUFF
                                      Aug 6, 2021
                                      Complaint marked as Resolved 
                                      PepsiCo India customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jan 18, 2021
                                      PepsiCo India Customer Care's response
                                      Hi, This message drive is fraudulent. The letter you have received is not genuine and not sent by PepsiCo. Please be cautious & beware of these false campaigns. For more info write to us at consumer.[protected]@pepsico.com
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                                        D
                                        dpxjain
                                        from Chennai, Tamil Nadu
                                        Jan 15, 2021
                                        Resolved
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                                        Resolved

                                        Address: p.o box 27 DLF QUTAB ENCLAVE PHASE-1 GURUGRAM 122002 HARYANA

                                        Dear Sir,

                                        Hello! Myself Deepesh jain from Chennai, Tamil Nadu. Yesterday i purchased a lays packet from a shop Named Rajasthan Provisions, Select theatre Chennai, Tamil Nadu which was near to my house. When i opened the packet in the middle of the chips we found some black small stones inside the lays packet and unfortunately i ate it & it got struck to my teeth after that i need to thrown the packet in the dustbin. Even i have a pictures to show you the black small stones in lays packet.Check attachment file for reference. I was very disappointed the way you packed the chips to your valuable customers without checking or filtering. Please reply to this matter.

                                        With Regards,

                                        Deepesh jain
                                        No.1 Ground Floor Seenu Street
                                        Sowcarpet
                                        Chennai -600001 INDIA
                                        mob:+[protected]Whatsapp number)
                                        mail: [protected]@rediffmail.com
                                        Aug 12, 2021
                                        Complaint marked as Resolved 
                                        PepsiCo India customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jan 18, 2021
                                        PepsiCo India Customer Care's response
                                        Hi, thank you for reaching out to us. Someone from our team will get in touch with you at the earliest.
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