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PepsiCo India Complaints & Reviews

2.9
Updated: Dec 2, 2024
Complaints 950
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518
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PepsiCo India reviews & complaints page 35

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S
Shafaat Khan
from Noida, Uttar Pradesh
Mar 17, 2016
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Address: New Delhi, Delhi, 110006

The complaint is about shop saleem mirza and sons of main road opposite katra hiddu street, farash khana, delhi 110006 which sell duplicate and/or expired cold drinks of pepsi co. If we complaint about the products, he rejects it and use abusive language.
Complaint marked as Resolved 
PepsiCo India customer support has been notified about the posted complaint.
Verified Support
Mar 18, 2016
PepsiCo India Customer Care's response
Hi Shafaat, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
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    happy58
    from Mumbai, Maharashtra
    Mar 14, 2016
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    Address: Mohali, Punjab, 140603

    Hello, as we are pepsi customers since 2000 lucky dhaba (zirakpur) and before 2012 they providing good service. chandigarh region they dnot even care about customers requirement. 7 months ago we ask for double door fridge and sincr then they make fake promises to you that they will provide fridge to us. They take our old double door fridge also . When we are out of fridge we repair our old fridge. We also change pepsi to coca cola product . As today us inspection by officers they told us to replace coca cola product with pepsi and also threaten us if we dnot do that they gonna complaint for that.not even todat they offering us double door fridge even tea stall near to us have their own fridge. So please notice my problem urgent take strict action against chandigarh pepsi management.
    Complaint marked as Resolved 
    PepsiCo India customer support has been notified about the posted complaint.
    Verified Support
    Mar 14, 2016
    PepsiCo India Customer Care's response
    Hi, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
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      V
      vrajeshp
      Mar 12, 2016
      Resolved
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      Resolved

      Address: Ahmedabad, Gujarat, 380008
      Website: tropicana slice

      Dear sir, i am drinking slice everday but today. I found lots of rubbish things like black dots and etc in it so i informed u that thing
      Complaint marked as Resolved 
      PepsiCo India customer support has been notified about the posted complaint.
      Verified Support
      Mar 13, 2016
      PepsiCo India Customer Care's response
      Hi VRajesh, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
      Dear sir, i am drinking slice everday but today. I found lots of rubbish things like black dots and etc in it so i informed u that thing
      I am from ahmedabad (maninagar). Gujrat
      Contact no [protected]
      Hi Vrajeshp, thank you for sharing your contact details with us. Our team has been trying to get in touch with you on the number you have provided. However, they are not able to do so. Could you please provide us with an alternate number where we can reach you? Thank you for your patience.
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        MayureshKanvinde
        Mar 2, 2016
        Resolved
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        Address: Aurangabad, Maharashtra, 431148

        We purchased 3 bottles of tropicana slice from big bazaar matunga west mumbai. Black particles found floating inside 3rd bottle.
        Manuf date: 16 November 2015
        Purchase date: 26 January 2016
        Best before: 6 months
        Batch no.: AA BN.6504D16K15
        +5 photos
        Complaint marked as Resolved 
        PepsiCo India customer support has been notified about the posted complaint.
        Verified Support
        Mar 07, 2016
        PepsiCo India Customer Care's response
        Hi Jagdish Malwani, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
        We had purchased 3 bottles from more megastore moments mall delhi. On opening it was found that 2 bottles were full of gas and taste sour. We tried to convey our to the company by phone number but no response.

        Batch no is Bis249b28a15
        Packaging date-28/1/16
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          T
          Tushar.jdl
          from Kichha, Uttarakhand
          Mar 2, 2016
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          Address: Udham Singh Nagar, Uttarakhand, 263153

          My name is Tushar Jindal, i am planing to open a cafeteria at a upcoming cinema hall at rudrapur, uttarakhand. See my pain of concern is that i have been trying to approach pepsico for a sales opportunity, as i want to install pepsi fountain machine, Pepsi fridge, and pepsi products at the cafeteria.
          i have approached them through the mail channel and mailed to consumer.[protected]@pepsico.com on 2/12/15
          Then received a revert from Miss Simi Mehta, saying that yes the concerned team will call me. where on the same mail i replied "ok will wait for the team to call me".
          Where as there was no response from the company, where i have to again write a mail on 21/12/15 saying that i have been waiting for a phone call or a revert over my query.
          Now till today i have no revert from the company, where as i have again dropped a reminder mail to the company today.

          Why a company like pepsi take their client so lightly, here a sales oppurtunity is knocking the door, but may be pepsi guys are sleeping.

          Its my humble request kindly contact me, so that we may continue for a better business life ahead.
          looking forward for a support from Pepsi.

          Regards
          Tushar Jindal
          +[protected], +[protected]
          tushar.[protected]@gmail.com
          PepsiCo India customer support has been notified about the posted complaint.
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            A
            amangarg1234
            from Mumbai, Maharashtra
            Feb 28, 2016
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            Address: New Delhi, Delhi, 110016

            The salesman of your company are very abusive and illiterate and they don't know how to speak to the shopkeeper. Specially the salesman of green park area.
            Complaint marked as Resolved 
            PepsiCo India customer support has been notified about the posted complaint.
            Verified Support
            Feb 29, 2016
            PepsiCo India Customer Care's response
            Hi amangarg1234, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
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              yadavbohara
              from Bengaluru, Karnataka
              Feb 12, 2016
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              Address: Bangalore, Karnataka
              Website: www.consumercomplaints.in

              I bought pepsi from restaurant, which was packed on 08/01/2016.I seen the bottle inside looked some skin on top.I didn't open the bottle. My name is yadav, my contact no is [protected]. I'm frm Bangalore.
              +1 photos
              PepsiCo India customer support has been notified about the posted complaint.
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                saireddyidea
                from Hyderabad, Telangana
                Feb 4, 2016
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                Address: Hyderabad, Andhra Pradesh
                Website: pepsico

                Past we have a good distributor so don't have such problem since 10 months no one take care about small shops which we will sale daily 2 to 3 cases of half liter Pepsi nd 7up so now the problem was our refrigerator was not working so our distributor collected all my documents and told that we will bring new refrigerator but untill now no response
                Complaint marked as Resolved 
                PepsiCo India customer support has been notified about the posted complaint.
                Verified Support
                Feb 04, 2016
                PepsiCo India Customer Care's response
                Hi saireddyidea, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
                About Pepsi product buying and Refrigerator
                I'm Sandeep Jangir, located in Jhunjhunu at Rajasthan state . we started a departmental store / general store . Now we are getting a critical issue from city's Authorized Pepsi dealer . The Dealer told us that someone will visit your shop after that we will provide you products and refrigerator . i gave him address and details of shop but no one visit our shop . i have visited again at pepsi dealer and he talk me like as a enemy, means he have no manners to talk . he is not giving me any response . we want to sale the pepsico products but can't, please help us to start selling the products . our store have 75*26 sq ft area . . Thanks

                Mob. [protected]
                emai- www.[protected]@gmail.com
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                  Pankaj Boipai
                  from Bengaluru, Karnataka
                  Jan 24, 2016
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                  Address: 831004

                  I recently bought a 200 ml glass bottle from a local shop in sakchi, jamshedpur, jharkhand, east singhbhum, i bought the bottle on 20th of January. I started drinking when my friend noticed few particles in my drink, they were small, about the size of 3mm, the particles were black in color and were clearly visible. I had finished almost half the bottle when my friend had noticed those particles, after seeing those particlees, i couldnt drink further and so i left the bottle unfinished. Later that evening i fell sick, I dont know what those particles were, maybe it was rust, or something I dont know. I like mountain dew a lot and so in refund I want a new 200 ml botlle or 12 rupees back.
                  Complaint marked as Resolved 
                  PepsiCo India customer support has been notified about the posted complaint.
                  Verified Support
                  Jan 24, 2016
                  PepsiCo India Customer Care's response
                  Hi Pankaj, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
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                    debu189
                    from Gurgaon, Haryana
                    Jan 18, 2016
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                    Address: Gurgaon, Haryana

                    I bought a Quakers Oats from one of the grocery shops in Gurgaon(Batch No Q2CF131015 Mfd Date 13 Oct 2015). i found insects inside the package. When I went to the shop to replace, shopkeeper denied it. There is no support from pepsi co either. They say to lodge a complaint, based on that they will take action. If this issue is not resolved then then Consumer will not have any option but to go to consumer court.
                    +1 photos
                    Complaint marked as Resolved 
                    PepsiCo India customer support has been notified about the posted complaint.
                    Verified Support
                    Jan 27, 2016
                    PepsiCo India Customer Care's response
                    Hi Debu, We are sorry to hear about your experience. Please share your contact details at consumer.[protected]@pepsico.com for us to get in touch with you.
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                      Hitesh97
                      from Mumbai, Maharashtra
                      Jan 16, 2016
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                      Resolved

                      Address: Thane, Maharashtra, 401101

                      I bought few kurkure bujiya packet from a local store but while opening it I came to know that one packet was empty. It contained only air.
                      Complaint marked as Resolved 
                      PepsiCo India customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 20, 2016
                      PepsiCo India Customer Care's response
                      Hi Hitesh, We would like to connect with you & investigate. Request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
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                        A
                        arushi tandon
                        from Bengaluru, Karnataka
                        Jan 16, 2016
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                        Address: 560035
                        Website: Pepsico India

                        I bought quaker Oats from my grockery store in Bangalore (Bellandur area). To my utter shock and dismay, as soon as i poured oats in the pan - a fully grown cockroach popped out. It is unbelievable shocking to me. I have developed a huge phobia and refrain from shopping quaker oats completely I need proper explaination for this? How do you plan to help me? How do i buy oats when everytime I would feel I am feeding on larvae?
                        Complaint marked as Resolved 
                        PepsiCo India customer support has been notified about the posted complaint.
                        Verified Support
                        Jan 18, 2016
                        PepsiCo India Customer Care's response
                        Hi Arushi, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
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                          Omkarnar
                          from Mumbai, Maharashtra
                          Dec 29, 2015
                          Resolved
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                          Resolved

                          Address: Mumbai City, Maharashtra, 400014

                          I the owner of hotel neesha, bhoiwada, opposite bhoiwada police station, dadar, mumbai-400014 I want to launch a complaint against your employee who is salesman of bhoiwada area the name is Aanand This guy is intolerable.we are frustrated because of his abusive and irrespective language and tha lazyness in his work. I have given the complaint against him to the Area manager but salesman some home managed to convince him that its not salesman's fault but its my fault. Please I request you to take a look for this matter or else we are going to launch a complaint in police station. Thank you
                          Complaint marked as Resolved 
                          PepsiCo India customer support has been notified about the posted complaint.
                          Verified Support
                          Jan 18, 2016
                          PepsiCo India Customer Care's response
                          Hi Omkar, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
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                            R
                            rukhsar saleem
                            from Coimbatore, Tamil Nadu
                            Dec 24, 2015
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                            Address: Hyderabad, Andhra Pradesh, 500008

                            I wrote this letter to Pepsico India on Jan 30, 2015. An Open letter to PepsiCo India, What one expects when one buys a juice carton of Tropicana (Flavor- Guava Juice, Mfg Dt 30 Sep 2014, Batch # 4273BA3, expected to expire in 6 months ie 30 March 2015), ‘one of the top juice brand of the world’? Sweet Guava extract, Right? But this was not the case, when my husband, Shakaib Azhar Chaudhry today (25 Jan 2015) poured second serving of this very juice for my two years old son. A red and black colored rotten, infected and foul smelling mass of good two inches in size came out of the juice carton. I am so angry beyond any sane soul’s comprehension, over such negligence, pathetic quality check and terrible disaster on behalf of self proclaimed ‘world’s No.1 Juice Brand’ Tropicana, PepsiCo India. I am still reeling under the shock and scared to the core when my husband showed me this ugly infected mass coming out of the juice carton. As from this very carton, I had given juice to my 2 years old son few hours before only. Though, I am keeping a close check on my son for any signs of sickness. I will take strongest possible action against you, PepsiCo India for such inefficient processes in Quality Control. Though, I have never been an avid consumer of these canned juices as I personally prefer freshly squeezed juices at home. But I also never detested their consumption out rightly all the times. Therefore, I consumed them if being served occasionally. But now I will do everything possible to make people aware of this incident through every platform, so that people should not blindly trust such tall false claims. And as a profit making organization, you need to do your homework really well before introducing any product in market. Furthermore, take up this issue to Indian Government and concerned food quality control bodies (National Consumer Helpline portal, ) who in turn also need to be more vigilant and stringent towards such mishaps and make you defaulters pay heavily. - I leave for all the readers to make intelligent guesses what exactly it is/was and take a call how much risk we all are ready to take for our own and our dear ones health? - To begin with, I request all the readers to share this horrible experience of mine immediately on every platform (social, professional and personal networks) you seem to exist or move. - Whoever is in professional/personal capacity to take this issue forward, please let me know how and what you can do by getting in touch with me at rukhsar.[protected]@gmail.com or at my Twitter Handle ‪#‎rukhsarsaleem‬ Sincerely Agitated Customer Rukhsar Saleem Founder, Mother’s Digest rukhsar.[protected]@gmail.com Twitter: rukhsarsaleem But No proper response this detailed letter. Then Again on Aril 30th I wrote :PepsiCo India, Congratulations for hiring such arrogant (Simi Mehta, Customer Service Manager, and CM Joshi, Director, Quality Control- India Region) talent to write/interact/behave in such a deceptive, and rude manner. Good Luck fellow countrymen! PepsiCo India has denied its role in the damage of this Juice carton has outrightly blamed ‪#‎Ratnadeep‬ Store, (from where I bought this Juice) for mishandling and faulty storage. Interesting point is that no one from PepsiCo India, bothered to visit that particular store to enquire or investigate about the storage. ( FYI- Every week, I go and enquire about any investigation/inquiry/complaint raised by PepsiCo India) since Jan 26, 2015. So, its an open house for all, who wrote to me personally about any guidance/help to take actions or create poor food quality standards story in India and MNCs treating Indian market as 'not-so-important' to bother about quality and control." So, till now there has been no proper response or action by PepsiCo India.
                            +3 photos
                            PepsiCo India customer support has been notified about the posted complaint.
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                              nandu.naga
                              from Chennai, Tamil Nadu
                              Nov 12, 2015
                              Resolved
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                              Resolved

                              Address: Krishna, Andhra Pradesh, 521001

                              Dear sir I have a retail shop and use to sell your pepsi food since 8 years and my pepsi fridge is dead but after complaint no action has been taken. since 30 days and this is the main season of selling. Please help me what to do this my phone no : [protected], Addess:Plot no: 186, Rajeswai Devi, Radar keendram, Machillipatnam THANK YOU
                              Complaint marked as Resolved 
                              PepsiCo India customer support has been notified about the posted complaint.
                              Verified Support
                              Nov 16, 2015
                              PepsiCo India Customer Care's response
                              Hi Nandu, Thank you for bringing your concern to our attention. Someone from our team will soon get in touch with you.
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                                Varun_411
                                from Kolkata, West Bengal
                                Nov 11, 2015
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                                Address: Kolkata, West Bengal, 700027

                                I purchased a Slice Glass Bottle (Rs. 12- 200 Ml) from my college canteen (Bottle No. is not identifiable as the print has been damaged). My College is IMI Kolkata. Location - Alipore, Kolkata

                                I saw the object it floating in the bottle after drinking almost half of it. I have taken it's photos and have also taken a video of removal of the object from the bottle.

                                This is a very serious matter. I don't think I will ever consume a Pepsi product again. I am not sure if some health issues have happened to me because of this.

                                I would like Pespi Co. India to get back to me regarding this matter.
                                +2 photos
                                PepsiCo India customer support has been notified about the posted complaint.
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                                  yoge0301
                                  from Noida, Uttar Pradesh
                                  Oct 13, 2015
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                                  Address: 123411

                                  Dear Mr. maine loharu railway (distt-bhiwani, haryana)station ke bahar market se mountain dew ki half ltr. bottle li jiska mrp -32/-tha or shopkeeper ne mujhse 40/-liye usne 8/-rupee extra liye or wo sabhi custmer se rs-32 ki dew ki bottle rs-40 me hi deta h .or jb maine us se iski wajah puchi to bola dimag khrab mt kro.yaha se javo nhi to mahnga padega .aise wo log ghrak ko handle krte h, kaisi market h na koi sun ne wala, plz sir jo shopkeeper MRP se jada rupee lete h unke againset action lena chahiye ..us shopkeeper ki shop loharu railway station ke bahar liquor shop ke sath me samose & kachori ki shop h.plz sir action thanku best regard- Yogesh From Rewari mob-[protected]
                                  PepsiCo India customer support has been notified about the posted complaint.
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                                    yoge0301
                                    from Noida, Uttar Pradesh
                                    Oct 8, 2015
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                                    Address: Bhiwani, Haryana

                                    Dear Mr. maine loharu railway (distt-bhiwani, haryana)station ke bahar market se mountain dew ki half ltr. bottle li jiska mrp -32/-tha or shopkeeper ne mujhse 40/-liye usne 8/-rupee extra liye or wo sabhi custmer se rs-32 ki dew ki bottle rs-40 me hi deta h .or jb maine us se iski wajah puchi to bola dimag khrab mt kro.yaha se javo nhi to mahnga padega .aise wo log ghrak ko handle krte h, kaisi market h na koi sun ne wala, plz sir jo shopkeeper MRP se jada rupee lete h unke againset action lena chahiye ..us shopkeeper ki shop loharu railway station ke bahar liquor shop ke sath me samose & kachori ki shop h.plz sir action thanku best regard- Yogesh From Rewari mob-[protected]
                                    PepsiCo India customer support has been notified about the posted complaint.
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                                      Sarav Singh
                                      from Delhi, Delhi
                                      Oct 5, 2015
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                                      Address: Hoshiarpur, Punjab
                                      Website: www.pepsicoindia.co.in

                                      Hi We intalled pepsi fountain machine in my restaurant. We totally ran out of all drinks and gas cylinder. I called local pepsi dealer many time about giving me some stock. They are not giving us anything. My restaurant is very reputated and busy. Please do something about it. Regards Saravdeep Singh [protected]
                                      PepsiCo India customer support has been notified about the posted complaint.
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                                        gupta vipin
                                        Sep 13, 2015
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                                        Address: Lucknow, Uttar Pradesh

                                        The fridge that I got from the company in scheme is here from march which was not in proper working condition very less cooling I complained in the star agency they had send there employee to get it repaired... Have came n repaired it which worked for a while.. N then again it started showing its colors ..they same way of less cooling...They send their employee two three times to get the fridge repaired but its still in that condition.. Because of it I suffered a loss of fourth thousand from march till now ... No customer come to my shop... no sales of Pepsi is there from my shop...I complained again but now no response from the agency...I said either to take the fridge or to get it replaced..because it is occupying very much space. In the shop... N it is just a model neither I can use it nor throw it ... So it is my kind request to u to please take some decession... To get it replaced... The place is. UP Lucknow, daulat ganj, chowk, shop name-vipin general store..., agency name-star agency...
                                        +2 photos
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