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PepsiCo India Complaints & Reviews

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Updated: Jan 13, 2026
Complaints 957
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519
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PepsiCo India reviews & complaints page 39

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N
Neelam Sareen
from Boisar, Maharashtra
Dec 1, 2014
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Address: New Delhi, Delhi

Hi all, this is to inform you that i bought pepsi 1 week ago, which was not expired but i was shock that i found some sot of bad camical inside.Its was fugas.wow not expected this.if i would have been drink this then may be i was not able to write this to you guys.if its was expired i would have been understood but how this can be happen. Reach me on [protected]
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    sahimm123
    from Surandai, Tamil Nadu
    Nov 30, 2014
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    Address: Coimbatore, Tamil Nadu

    sir, I am working in Indian Air Force and a consumer or your company products for long. Presently I am staying in coimbatore area. On 30 Nov 2014, I have purchased 3 packets of CHEETOS MASALA BALLS from a retail shop having the Batch No. CS-09 (manufactured on 09/09/14). As per your instruction in the packet, the same can be used within 4 months from the date of packing. But the condition in the pack was very bad. Many of the balls got spoiled and dried. Some of them were infected by fungus. In view of the above facts, you are requested to intervene and instruct the packing unit to avoid such instances, because normally it is eaten by the kids who are innocents. Please acknowledge. MM Sahi 7/311, Aero Nagar Kangayam Palayam PO, Sulur, Coimbatore Mob: [protected] email. [protected]@rediffmail.com
    Aug 14, 2020
    Complaint marked as Resolved 
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      missy77
      Nov 29, 2014
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      About every other 2 ltr of Diet Mountain Dew I buy is bad and I am sick and tired of it! Now when I go to the store I make sure to look at the dates on them it seems to help for the most part, but today I opened one that said December 8th and it should of been fine but was not and it is not the place I am buying it at because I go to several different places to buy it, so that tells me it is the company. I don't know what you can do to make it better but it needs to be done!
      Aug 14, 2020
      Complaint marked as Resolved 
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        nikhils07
        from Delhi, Delhi
        Nov 28, 2014
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        Address: Mumbai City, Maharashtra

        I m opening a small joint where I wanted to keep Pepsi products in andheri lokandwala Mumbai. I asked a Pepsi mArketing Guy Who rfuse to Help me and was very rude saying first you start businessIf it works. Let me know. Just because of his past Experience he Behaved rudely with me.
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          pknetherlain
          Nov 14, 2014
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          I bought a six pack of bottle diet mountain dew and opened the first bottle and it tasted funny like plastic or something. so I opened the second bottle and it tasted the same way, so I tried all of them and they were all bad and tasted like that. So a week or 2 later I bought some more bottles and opened them and they tasted like that also, So I took some to work to see if someone else thought they tasted bad and funny and they opened all of them and they also thought they tasted like plastic or something bad. So not for sure if you have had any other complaints and don't know what it would be but thought you might like to know. Thanks Pam Netherlain
          Aug 14, 2020
          Complaint marked as Resolved 
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            V
            vishalagrwal
            from Lucknow, Uttar Pradesh
            Nov 10, 2014
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            Address: Meerut, Uttar Pradesh

            i bought one packet o[censored]NCLE CHIPS OF WORTH RUPEES 20 AND I OPEN THAT PACKET AND I FOUND BURN CHIPS WHICH SPOIL MY TASTE AND I GOT THE FOOD POISING OF IT. I HAD COMPLAINT THIS TO YOUR CUSTUMER CARE BUT NO LEGAL ACTION IS TAKEN. I REQUEST U TO TAKE THE URGENT ACTION.I HAVE THAT PACKET WITH SAMPLE BURN CHIPS.
            PepsiCo India customer support has been notified about the posted complaint.
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              rudra raman
              from Kanpur, Uttar Pradesh
              Nov 10, 2014
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              Address: Kanpur, Uttar Pradesh

              i found insect in a sealed mountain dew bottle and dust in a 7UP bottle . with couple of friends we go outside the office ( kanpur) and ask dew or 7Up from the shop suddenly we see the insect and dust lying in 7UP bottle then we take all the bottle from shopkeeper . so we are going to file a case in a consumer court and publish the pictures and news in print media as well as electronic media and social sites too. but we think before we do such activity i want to talk to your higher authority and ceo of your company so plz contact me as soon as possible . otherwise we are ready to take
              Aug 14, 2020
              Complaint marked as Resolved 
              PepsiCo India customer support has been notified about the posted complaint.
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                Shan Crayon
                from Delhi, Delhi
                Oct 29, 2014
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                Address: Chennai, Tamil Nadu

                I recently bought a pack of lays. B.NO: N2 66 C It was actually filled only with air and no chips inside. I was very disappointed as I was left with no choice to buy anything else. There are already too many forwards being sent about how your company fills the packet of lays chips with just air and no chips, but now you have made it a reality. Where do you ask me to put faith in your product now when the little that was left is taken away? This time you have crossed the point of tolerance. I would like to lodge a complaint under the Food and Drink- Consumer Court Forum as well. But I am giving you a chance to fix this before I do so. Shanmugapriya ([protected]@gmail.com)
                Aug 14, 2020
                Complaint marked as Resolved 
                I bought a lays chips packet and when I took it home i realized that the packet was empty very disappointed pls mail me because i can't upload the video and photo of the lays packet here
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                  Manik_Lamba
                  from Coimbatore, Tamil Nadu
                  Oct 12, 2014
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                  Address: Hyderabad, Andhra Pradesh

                  Hi, Yesterday I along with few of my friends went to Delhi 39 restaurant in Madhapur, Hyderabad A.P and ordered our grub and to drink we asked for 7 up as personally till yesterday i felt was a great to have it with my meal.But the moment i sipped it the i felt the taste was lil awkward and then second sip made me go MAD as I could see floating insects inside my bottle. I am seriously in mood to put on the pictures of the bottle with insects on social media but first I want a direct conversation with you people. I will file a complaint against this but before that just want to talk your CEO and bring this to his/her notice !!! WHAT YOU PEOPLE HAVE DONE WAS UNEXPECTED.
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  PepsiCo India customer support has been notified about the posted complaint.
                  Hi, Yesterday I along with few of my friends went to Delhi 39 restaurant in Madhapur, Hyderabad A.P and ordered our grub and to drink we asked for 7 up as personally till yesterday i felt was a great to have it with my meal.But the moment I sipped I felt the taste was lil awkward and then second sip made me go MAD as I could see floating insects inside my bottle. I am seriously in mood to put on the pictures of the bottle with insects on social media but first I want a direct conversation with you people. I will file a complaint against this but before that just want to talk your CEO and bring this to her notice !!! WHAT YOU PEOPLE HAVE DONE WAS UNEXPECTED.

                  want refrigrator for increse our sale

                  But distributor will be not in relation reason of that is he could not work properly contact [protected]

                  Found Center Fresh wrapper inside Mountain Dew

                  Found Center Fresh wrapper inside Mountain Dew bottle
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                    Amit81
                    from Dewas, Madhya Pradesh
                    Oct 4, 2014
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                    Address: Indore, Madhya Pradesh

                    Sir/ madam This is to inform you that the day before yesterday i bought a pepsi from big cinemas mangal mall indore . Their is no taste no gases in the pepsi also the concerned replace me with another drink but that was not also good . The drink taste such that we drink a sugar syrup.So please take care of your product as it is a international brand. Make sure of quality of your products. Regards Amit mittal Indore [protected] Sent from my iPhone
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    PepsiCo India customer support has been notified about the posted complaint.
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                      g l kumawat
                      from Delhi, Delhi
                      Sep 17, 2014
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                      Address: New Delhi, Delhi

                      i purchase lehar 7up 300ml bottle of pepsi from Directors canteen, Indian Agriculture Research Institute, pusa, new delhi-110012. when the bottle open than saw iron junk (rusty) in neck region of the bottle. Iron junk very harmful of the human life.
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      PepsiCo India customer support has been notified about the posted complaint.
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                        Shankar Aggarwal
                        from Mumbai, Maharashtra
                        Sep 8, 2014
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                        Address: Panchkula, Haryana

                        Dear Sir / Mam, My name is Kailash Chander Aggarwal. I am living in Kalka(Haryana). My family is a regular customer of your colddrinks and other products. I am writing this e-mail to inform you that i purchased some bottles of 200ml slice before 2 days. But, when my family try to drink that, they found some black dust in that bottles and that dust is in very high much amount. Because of this my grand daughter feeling not well from that day and she is ill. I have 5 sealed bottle of 200ml. slice in which heavy amount of dust. Bottle manufacturing date is 31/Aug/2014 and mentioned batch no. on bottles nack is BN31HL1, BN31H310814. So, I just inform you about your product bad quality and because of your bad product my grand daughter facing a big problem. I think this slice and all products of your company is used by every home and all age children, youngsters, old age peoples etc. And this type of mistakes of your company is very harmful to anyone. That dusted slice bottles is save at my home, if you want to look that then I will definitely show you or concern person of this complaint. So, I want you to check your every product before packing and give me answer of your this mistake Thankx & Regards Kailash Chander Aggarwal 223/4ZL, Ram Nagar, Kalka Distt.- Panchkula (Haryana) 133302
                        PepsiCo India customer support has been notified about the posted complaint.
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                          subash.boro
                          from Mumbai, Maharashtra
                          Aug 21, 2014
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                          Address: Kamrup Metropolitan, Assam

                          Dear team With reference to previous mail regarding the complaint of bad quality control of one of your product I am very unhappy that from your part no importance has been given. I am going to raise the issue at consumer forum department as well national press level if you will not contact me within two day. Subash Boro 12mile [protected] Email ID: subash.[protected]@rediffmail.com
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                            Sarvesh2014
                            from Kanpur, Uttar Pradesh
                            Aug 19, 2014
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                            Address: Hathras, Uttar Pradesh

                            We Made complaint via Telephone number ([protected]) before ten days. But problem is not resolved till now . Please resolve the issue, for better & longer customer relationship. Sarvesh Kumar Khandelwal, [protected] Khandelwal Genral Store Killa gate, Hathras (204101)
                            PepsiCo India customer support has been notified about the posted complaint.
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                              Sourav0304
                              from Mumbai, Maharashtra
                              Aug 12, 2014
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                              Resolved

                              Address: Khordha, Odisha

                              Hello Sir, I am Sourav Kumar Das from SSD's Bistro, Bhubaneswar. SSD's Bistro is a multi-cuisine restaurant situated at Plot No.532(P), Kolthia, Khandagiri, Bhubaneswar, Odisha. The area PIN Code is 751030. This restaurant is undertaken by SSD Hospitality and Caterers. I am the Director - Business Development in this company. My mobile number is +[protected]. I had an agreement here with your representative company "SMV Beverages Private Ltd." around one month back to provide me pepsico products and a fridge of 450ltr. The concerned executive got agreed and commeeted for the delivery within a week. But unfortunately, one month passed but he is not responding. I have given him a DD of Rs.2225.00 in the name of SMV Beverages Pvt. Ltd., Payable at Jagatpur, Cuttack. The name of the executive is Prafula Behera. And his mobile number is +[protected]. Once he picked up my call and was arguing with me. He was saying that if I were so hurry then better to cancel the agreement. Then immidiately I looked for the contact number of the marketing head of the same company. His name is Mr. Sanjay Gupta. And his mobile number is +[protected]. I called him and narrated all the story to him. He also assured me to get back on the issue. But, he didn't get back. Till date I have not received any assistance from the same. I have the copy of the agreement with me. Please listen to my plea this time otherwise I would look forward for the help from Consumer Court. I am not in am mood to cancel the agreement whereas your company staffs are misbehaving and asking to return the agreement copy by which they can return me the DD. You can check with our facebook ID: www.facebook.com/ssdbistro.
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              PepsiCo India customer support has been notified about the posted complaint.
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                                ak37
                                from Ferokh, Kerala
                                Aug 8, 2014
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                                Address: Kamrup Metropolitan, Assam

                                I had purchased a 300ml Mountain Dew bottle from one of the retailer of 12th mile Ambher, G.S. Road, Jorabat, GuwahatiAssam.While having the bottle I found that dust particles is lying inside the bottle.This is simply the case of negligence which could give a sever harm to health of consumer. The seal pack bottle is lying at mine end do U don't think that this case should be made legal so that such things could be stopped for future. Thankx &Regards Subash Boro Ph:-[protected]
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                PepsiCo India customer support has been notified about the posted complaint.
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                                  nishi1512
                                  from Honnali, Karnataka
                                  Jul 30, 2014
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                                  Address: Mumbai City, Maharashtra

                                  Went to Paytm.com and recharged my number. I had message from paytm.com. The message was Recharge successfully done Rs.15.00 but Talk time Rs.0.00, Processing Fee:Rs.13.35, Service Tax:1.65. What the Hell waswas that. Why making fool of people u (PEPSI + Paytm)... Both PEPSI and Paytm should be severely sued, fined, penalised for fooling Indian consumers. Please take necessary actions against them (Consumer complaint forum).
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  PepsiCo India customer support has been notified about the posted complaint.
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                                    Jitendarkhanted
                                    from Ernakulam, Kerala
                                    Jul 27, 2014
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                                    Address: Chennai, Tamil Nadu

                                    Dear Sir, We are facing a lot of issue in stock availability - Tropicana for the last few months.Our firm name is Shree Madan Enterprises and we are located in Chennai. The forecast of stocks provided are very poor by whom so ever its been provided by. Please correct the forecast of stocks by Sarvanana - A.S.O PEPSI and Sethuraman C.E. We have lost an business of 5 - 7 lakhs every month .My parents love Cranberry variant and i am unable to provide them this variant for the last few months .Our customers are not satisfied with the variants availability and are moving towards Real Juices just for the variant availability . So, please correct the issue at the earliest. Looking forward to your reply on [protected]@gmail.com
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    Hi,
                                    i am from tirupur, i am running a supermarket at pn road tirupur, named senbagam perangaadi.In that the distributor will supplies the product nearly expiry of the date.I am asking questions they replied if suppose the product expires they will change and give the products.But customers will not accept it.I am tell this reason the supplier will behaving very cheaper..What can i do? i will return the cooler and i will not sell any of pespi cooldrinks.(the supplier name:kousik, mob no:[protected]) and mine (s.Vinoth kumar, mob no:[protected])
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                                      nileshram
                                      Jul 24, 2014
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                                      Address: Kanyakumari, Tamil Nadu

                                      Dear sir,

                                      My self Nileshram[protected] i was bought 2 bottles of 200ml slice in one of the juice shop at NAGERCOIL.(Kanyakumari-Dist) That one of the bottle contain the slice with died spider in that. another one bottle slice i had (drink) the juice. now i was suffer with vomitting and desentry. your company manufacturing the unquality product. i have the photographs of juice bottle containing the died spider. monday i'll file the case in consumer court. your un quality product severely affected me so you should give the compensation. In this product each and every day so much of the people buying that all the people are suffer like this.I am very upset because of 10 years i am using slice. your product is unhealthy and unquality so much of people affect by this product. your company careless affect the people so u are the responsible for the issue.Now your product coming worst. in this issue was published in the newspapers also. here the paper cuttings and complaint paper also attached. pls find the attachments.
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      PepsiCo India customer support has been notified about the posted complaint.
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                                        N.sethi
                                        Jul 4, 2014
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                                        Address: New Delhi, Delhi

                                        Dear sir I have purchased today 600 ml Pet bottle of Pepsi cola from Badar Pur-HP petrol Pump..but found this is not original, , might be duplicate brand of pepsi... I have kept empty bottle with me ..i can send for your reference.. Regards Navinder [protected]
                                        Aug 13, 2020
                                        Complaint marked as Resolved 
                                        PepsiCo India customer support has been notified about the posted complaint.
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