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PepsiCo India Complaints & Reviews

2.9
Updated: Apr 29, 2026
Complaints 958
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PepsiCo India reviews & complaints page 37

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G
gurucharan katta
from Gagret, Himachal Pradesh
Jul 2, 2015
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Address: Jaipur, Rajasthan

Dear sir/mam,
We wish to inform you that we(Arawali textiles pvt ltd) have
Been using your company(Pepsico india ) products for last 10-15 years for our customer and personnel also.Since our purchasing is good your supplier ( khandelwal brothers), om prakash khandelwal mob.No.[protected]) offered us a scheme (In which if we purchased a big quantity then they install a pepsi company freeze on our store).We purchased the same quantity and they installed a small freeze at our store.But after installation they are not providing good services to us.Our freeze has not been working for last 20-25 days.After so many complaints and phone calls your pepsico company representative(Mr.Shyam mob.No.[protected]) came to us 5 days before and told us that we have to change the motor.Still motor has not been replaced and we are bound to do alternative arrangements for cooling water and soft drinks for our customers and your stock is dump in our godown since we have to purchase cold drinks from outside shops.We are very disappointed with the type of services providing by such a reputed company.Kindly sort out this matter as soon as possible otherwise we will have to think to change the products from your company to coca cola.


Regards
Gurucharan katta(Director)
Arawali textiles pvt ltd
717, jagdish colony,
Ramgarh mor,
Amer road
Jaipur
[protected]@gmail.com
Mob-[protected]
PepsiCo India customer support has been notified about the posted complaint.
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    HA17
    from Mumbai, Maharashtra
    Jul 1, 2015
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    Dear team, My name is Pearl pillay..I had received a call from pepsi after participating in pepsi contest 2015 saying I have won a prize he took my details along with the code which was behind the label of pepsi bottle and assured me of sending me my gift in 10 days by courier. I have not yet received any gift from your end. Waiting for your revert. My mobile number.[protected] email I'd. [protected]@gmail.com
    PepsiCo India customer support has been notified about the posted complaint.
    Dear Pepsi team, My name is UMESH I had received a call from Pepsi after participating in Pepsi contest 2015 and executive said that you have won a prize he took my details along with the code which was behind the label of Pepsi bottle and assured me of sending me my gift in 10day by courier. I have not yet received any gift drop your end my no[protected]
    [protected]@gmail.com
    I have already complaint 15 complaint email on consumer.[protected]@pepsico.com
    But did not get any reply
    Dear Pepsi team, My name is UMESH I had received a call from Pepsi after participating in Pepsi contest 2015 and executive said that you have won a prize he took my details along with the code which was behind the label of Pepsi bottle and assured me of sending me my gift in 10day by courier. I have not yet received any gift drop your end my no[protected]
    [protected]@gmail.com
    I have already sent 18 complaint email on consumer.[protected]@pepsico.com
    But did not get any reply I
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      nitin051181
      from Kishni, Uttar Pradesh
      Jun 14, 2015
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      Dear Sir my name is Nitin Kumar i was working your company as a post of RSP Kangra Himachal Pradesh from one year.But now new CE is come there and dismiss me from job.He appoint his relative same position.he no resone give dismissel.Plz take any action about CE. Regard Nitin Kumar [protected]
      PepsiCo India customer support has been notified about the posted complaint.
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        neeraj98727
        from Haridwar, Uttarakhand
        Jun 13, 2015
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        Address: Jalandhar, Punjab

        Respected sir/madam This is to inform you that, my fridge is not working properly from last three months most of times it dosn't cool. i have complaint for it 4 to 5 times in this period . Yesterday i tried lodge comlaint again but they refused. customer gave me a number of senior madam ([protected]) she took my complaint verbally without any complaint number but she told me that our technician told us that there is voltage problem.but i have three fridge in my shop.one of coca cola, second deep fridger.and the third is display fridge for cake & pastries.also have one pc. but all are working well without any voltage problem. you are requested to settle myproblem THANKS & REGARDS ASSET NO- 43111 NEERAJ CHHABRA CHHABARA BAKERY SHIVA MARKET JAIMAL NAGAR RAVI DASS SCHOOL ROAD JALANDHAR CITY 144009 MOBILE NO- [protected] - [protected]
        PepsiCo India customer support has been notified about the posted complaint.
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          seenu9030
          from Vijayawada, Andhra Pradesh
          Jun 5, 2015
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          Address: Chittoor, Andhra Pradesh

          my name is srinivas my locality is in andhra pradesh, chittoor district. on may month 30th 2015 me and my friend had gone to a movie in the chittoor town . In break we three members had bought the mountain dew drink in the movie shop, when we tasted it the drink is tasted like a sprite, we have expected the mountain dew taste but it changed, we thought that the original drink is changed so please stop this mofia and save the consumers of drink lovers and save india . Not only this there are many are there to share and to change, if you react about this complaint then i will give you more details about various
          PepsiCo India customer support has been notified about the posted complaint.
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            PuneetGoel_9971222027
            from Mumbai, Maharashtra
            Jun 4, 2015
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            Address: Ghaziabad, Uttar Pradesh

            Dear Sir/Madam, This is to inform you that we have Canteen in Railway Premises (EMU Car Shed) where almost 1500 people engage to work. We sell almost 25 cases of stock per day but local pepsi team is neither replacing the VC which is in completely damaged condition nor installing new visi cooler. Please look into the matter. Waiting for positive response. Ragrds, Puneet Goel [protected]
            PepsiCo India customer support has been notified about the posted complaint.
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              sanjaysharadha
              from Chennai, Tamil Nadu
              Jun 2, 2015
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              Address: Chennai, Tamil Nadu

              Dear sir, I Have start a new shop at T.nager Chennai, i am in need of New Pepsi fridge along with new stock of cool drinks to run my shop, if ia call up the local agency they are not giving proper response for the the request, please look in to this and provide the same. Regads sanjay.G [protected]
              PepsiCo India customer support has been notified about the posted complaint.
              Dear sir, I Have start a new shop at old Katra, Prayagraj, Uttar Pradesh, i am in need of New Pepsi fridge along with new stock of cool drinks to run my shop, if i call up the local agency they are not giving proper response for the the request, please look in to this and provide the same. Regads Shri Prabhu Enterprises (prop.)
              Hi
              I'm RAVICHANDRAN
              From Villupuram -605202(T.N)( India)
              Run the Ravi Store's since 2002
              Around 19 year's Medium level shop.
              Need a pepsi refrigerator. My mail id is: [protected]@gmail.com
              Contact [protected].
              Waiting for yours Good replies... Thank you
              I'm one of the retailer
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                nitin08kumar
                from Mohali, Punjab
                May 31, 2015
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                Resolved

                Address: Amritsar, Punjab

                Hello sir, I am Nitin from Amritsar. Yesterday, I buy a gatorade drink from market nd am shock that it contains some material which seems like any insect or some polythene type material. I want to complaint in consumer court but my friend ask me to first complaint to company feedback mail id. So please check what it contains. My contact no is [protected]. I am going to send some picture which contains that dirty material.
                Jul 6, 2022
                Complaint marked as Resolved 
                PepsiCo India customer support has been notified about the posted complaint.
                Verified Support
                May 24, 2022
                PepsiCo India Customer Care's response
                Hi nitin08kumar, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
                Verified Support
                Jun 02, 2022
                PepsiCo India Customer Care's response
                Hi Nitin Kumar, we would like to get in touch and be of assistance. Please do share your contact details with us at consumer.[protected]@pepsico.com and help us connect. Alternatively, you could also DM them to us here. Thank you.
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                  pranayaneb
                  from Muzaffarnagar, Uttar Pradesh
                  May 29, 2015
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                  Address: Saharanpur, Uttar Pradesh

                  I m the shopkeeper and i belong to saharanpur uttar pradesh and my refrigrator is passed by the company in samna software and ur executives doen't provide me namely mr dashrath and mr himanshu is not cooperating me last year the vondition is same so i[censored] r unable to provide me this facility i would back my documents and check. They are chiters and making false commitment in markit .
                  PepsiCo India customer support has been notified about the posted complaint.
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                    Karan Satra
                    from Pune, Maharashtra
                    May 28, 2015
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                    Address: Mumbai City, Maharashtra

                    hi. i am mumbai based owner of a new food place. the name of the place is "the tuck box". i had written to you earlier also but to no effect.the authorized guy in my area is delaying it since 2 months. very bad organisation. despite calling him everyday nothing is being done. this is the last time i am writing or else i will be forced to use other companys products. for example coca cola. request you to please look into it.
                    PepsiCo India customer support has been notified about the posted complaint.
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                      sylva1943
                      from Mangalore, Karnataka
                      May 23, 2015
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                      Address: Dakshina Kannada, Karnataka

                      Kindly let me know what is the print marking on the side of the bottle "FOR SALE IN INSTITUTION ONLY" Markings on two bottles of this water had the following markings (Bottle A) BN.5281D11D15 (Bottle B) BN.5281D04E15 It is very important for me as a Life member of the Consumer Guidance Society of India to know the exact interpretation of these markings that are stamped in the same/ similar print under the MRP price mark on the bottles.And sold by outlets with the banner "Mineral Water at MRP". When the marking "For sale in Institution only" is stamped, what does Pepsico mean by this (which Institutions are covered by such drinking water pricing)- and which Regional Commissioner of Legal Meterology has granted such differential pricing. (surely bulk sale to Institutions should be at a cheaper rate than retail sale)
                      PepsiCo India customer support has been notified about the posted complaint.
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                        cadeepaksebastian
                        from Muluppilagadu, Kerala
                        May 22, 2015
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                        Address: Kannur, Kerala

                        Dear Sir, I purchased the Pepsico products one year back (jan 2014) in bulk, may worth for Rs 40, 000. This is on response to an offer provided by your distributor that he will provide the cooler before opening ceremony of shop, which is in february first week 2014. I bought the goods in full settlement. However he escaped from the commitment due to various reasons. My shop's address is as follows Ideal Super market, Kottiyoor Post Kannur District Kerala Till date he didnt provide me with any facilities. I[censored] requires any information or evidence with regard to purchase of your products, i can provide it on request. But i dont have any evidence or proof that, he had committed to supply me cooling facility. This is one of the reason for his violation. I feel that, this is a clear case of cheating. I hope you may take necessary actions to prevent this kind of activities Since that distributor is monopoly in region, No one is here to question his acts. I shall be glad to furnish any other information that you may be required in this regards Yours faithfully Deepak Sebastian Contact : +91 [protected]
                        PepsiCo India customer support has been notified about the posted complaint.
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                          Mukul Choudhary
                          from Lucknow, Uttar Pradesh
                          May 19, 2015
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                          Address: Lucknow, Uttar Pradesh

                          Sir through this complaint i want to draw the attention of the concerned authorities towards my not working pepsi fridge. Sir my shop name is Asha provision store, Viz market, Narayan Nagar Faizabad Road, Lucknow . I am taking your products from many years but now suddenly the fridge stopped working .. I filed complaints many times but there is no reply from your side. This attitude of pepsico is really not good!! My name is Shyam Choudhary and my contact no. is - [protected]. I want you to take strict actions and solve my problem in two to three days ..because as the fridge is not working the customers here are not getting cold drinks which is putting a very bad impresssion on your company..I hope you will contact me !! THANKING YOU.
                          PepsiCo India customer support has been notified about the posted complaint.
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                            vipin1020
                            from Delhi, Delhi
                            May 15, 2015
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                            Address: New Delhi, Delhi

                            I had purchased Pepsi last time 7th - 10 may 2015 but quality of pepsi is very poor according to my previous experience i found many points regarding quality there have no soda and have no tast quality is very poor. we need your opinion as soon as. i have vendor invoice which one have purchased all time. My contact No. is [protected] please contact me for any enquiry.
                            PepsiCo India customer support has been notified about the posted complaint.
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                              mansi dewasthale
                              from Pinjaur, Haryana
                              May 12, 2015
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                              Address: Bhopal, Madhya Pradesh

                              A bottle of 7up was purchased by us and before opening it we found a solid alien object inside in the bottle. The bottle was purchased to be consumed by a child and it might have choked him. This matter is something serious and we expect that being a reputed company pepsico will look into the matter.
                              PepsiCo India customer support has been notified about the posted complaint.
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                                Devanathan .h
                                from Mumbai, Maharashtra
                                May 6, 2015
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                                Hi, am running 7 restaurant in chennai, I open new restaurant in kelambakkam, we requested soft drinks & fridge for restaurant, and ordered stock 15.04.15, almost 20days passed we called area manager also, he saying always busy busy, more than 300 times to 400 times we called either he ll not pick up the phone r casually he say busy busy r ll call u back, when compared coke to ur service is worst, sure we ll try to move coke in future because of worst service given by ur managers, pls take action soon
                                PepsiCo India customer support has been notified about the posted complaint.
                                Take action r call me [protected]
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                                  Harish Madaan
                                  from Delhi, Delhi
                                  Apr 30, 2015
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                                  Address: Ambala, Haryana

                                  Hello Sir, We've a Pepsi Fridge from last 2 years and now from last 6 months its not working. We complained may times to our area Manager Mr. Amit but he didn't reply us. Our business is effecting a lot under this season time. Please send some one to repair our frodge ASAP.My contact no: [protected] Thanks, Harish
                                  PepsiCo India customer support has been notified about the posted complaint.
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                                    Miister Vedas
                                    from Gurgaon, Haryana
                                    Apr 29, 2015
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                                    Address: Mysore, Karnataka

                                    Hello, I'am a resident of India, today afternoon I took a packet of Lay's from a Local provision shop and when I opened the packet I was shocked on what I saw inside of it. I found three cockroaches with eggs inside the Packet. What type of a Service is this. You are a huge Brand and I don't know what kind of Quality are you maintaining. My one step ahead can ruin your Brand Name, I want an immediate reply on this issue. Find attached the photos for the same. If i don't get immediate reply, I am afraid that i will have to take this issue public and i assure you it will go viral on all the public platforms (Facebook Twitter Instagram and Whatsapp).
                                    PepsiCo India customer support has been notified about the posted complaint.
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                                      raghavstores
                                      from Delhi, Delhi
                                      Apr 29, 2015
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                                      Address: Faridabad, Haryana

                                      I AM RUNNING RAGHAV STORES IN FARIDABAD SGM NAGAR NIT FARIDABAD([protected]).I THE DISTRIBUTOR IN MY AREA IS VARUN BEVERAGES NIT 3 .I HAVE SUBMITTED THEM ALL THE REQUIRED DOCUMENTS AND MONEY RECIEVED BY SANCHIT AND VIJAY EMPLOYEE OF DISTRIBUTOR IN JANUARY 2015 BUT NOW ITS APRIL 2015 AND STILL NOT GOT MY FRIDGE . I TRIED TO CONTACT THEM MANY TIMES BUT THEY ARE NOT PICKING MY CELL. I EVEN TOLD THEM ONCE IF YOU DONT HAVE A FRIDGE JUST RETURN MY DOCUMENTS AND CASH TO ME OR IF YOU ARE UNABLE TO REFUND MONEY ATLEAST GIVE ME MY PAPERS BACK AND GIVE ME PLASTIC BOTTLES PEPSI IN EXCHANGE BUT THEY ARE NOT COOPERATING IN ANY WAY. I JUST WANT YOU TO TAKE A STRONG ACTION QUICKLY IN A WEEK OTHERWISE I HAVE TO TAKE SOME LEGAL ACTION TOWARDS PEPSI DISTRIBUTOR AND PEPSI INDIA .IF POSSIBLE PROVIDE ME FRIDGE IN A WEEK OTHERWISE I WILL TAKE STEP ON MY OWN. HOPE U REPLY SOON AND TAKE PROPER ACTION SOON. RAGHAV STORES SGM NAGAR FARIDABAD [protected].
                                      PepsiCo India customer support has been notified about the posted complaint.
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                                        surajmodi
                                        from Chennai, Tamil Nadu
                                        Apr 23, 2015
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                                        Address: New Delhi, Delhi

                                        I had purchased two 25 liters Aquafina mineral water jars from one of the dealers near my residence. Pepsi international has discontinued supply of 25 liters jars and now only availble in 20 liters jars. i am now left with 2 jars of 25 liters aquafina which no dealers wants to take or change. I would request Pepsi to make arrangements to take back 2 25 liters jars from me and replace with 20 liter jars.


                                        SURAJ MOdI
                                        Vasant kunj,
                                        New Delhi
                                        Mob: [protected]
                                        PepsiCo India customer support has been notified about the posted complaint.
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