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PepsiCo India Complaints & Reviews

pepsicoindia.co.in
2.9
Updated: Dec 2, 2024
Complaints 950
Resolved
518
Unresolved
432
Good! PepsiCo India values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that PepsiCo India step up their efforts to fully resolve all complaints 👍
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PepsiCo India reviews & complaints page 33

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F
Faisal Rashid
from Deoria, Uttar Pradesh
Jun 4, 2016
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Address: New Delhi, Delhi, 110020
Website: Pepsi Paytm offer

I have purchased pepsi several times and the pepsi paytm code never worked... Every time it gives me same message that code can be only used once... I reported this to paytm and they claimed that it is pepsi offer and its nothing to do with them...

The recent code i tried to redeem is lq7dndyl3maw

I would like to report this as floating such bogus offers is like playing v with customers just to increase the sale
PepsiCo India customer support has been notified about the posted complaint.
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    cadetdilshad
    from Pune, Maharashtra
    Jun 2, 2016
    Resolved
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    Resolved

    Address: Pune, Maharashtra, 412101

    I bought four pepsi bottles of 2 litre. Every time i text the unique code to the mention number in pepsi label. It says the number is invalid. Are you guys making fool o[censored]s.Insted of giving any cashback to payatm you are cutting 1.5 rs from mobile balance. You are making fraud and playing with peoples of india. I will make sure to book your complaint to higher authoties and banned fown your company
    Aug 6, 2021
    Complaint marked as Resolved 
    PepsiCo India customer support has been notified about the posted complaint.
    View replies
    Hi cadetdilshad, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
    Reply
    Hi cadetdilshad, we would like to get in touch and be of assistance. Please do share your contact details with us at consumer.[protected]@pepsico.com and help us connect. Alternatively, you could also DM them to us here. Thank you.
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      R
      Ram Gonnuru
      from Bengaluru, Karnataka
      Jun 1, 2016
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      Address: Gurgaon, Haryana, 122002
      Website: www.pepsicoindia.co.in

      I have bought a Pepsi 750 ML at a shop in Vijayawada at 9:30PM and found that there are so many insects and other dust materials in the bottle. My brother had opened to had a sip. Immediately he spitted out then we found that was made of some waste material and packed along with the drink.

      As My brother got hospitalized for this due to vomiting so many times. I would like to take this issue to Consumer court and Media
      Can some one let me know on Whom I need to complain and Sue at Consumer Court.
      +4 photos
      PepsiCo India customer support has been notified about the posted complaint.
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      Hi Ram Gonnuru, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
      Reply
      Hi Ram Gonnuru, we would like to get in touch and be of assistance. Please do share your contact details with us at consumer.[protected]@pepsico.com and help us connect. Alternatively, you could also DM them to us here. Thank you.
      Reply
      Hello Ram,

      this case also happen with me.now pepsi will entertain you.above is standard response from pepsico after some week they not even attend your call.they simply put your call hold and dont submit your bottel to pepsico.take highest action as you can take.
      and one more standard response is we went through plat, sample we not found any contaminated sample so you have tampered the bottle.
      Reply
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        B
        bhupindermohan
        from Kolkata, West Bengal
        May 25, 2016
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        Address: New Delhi, Delhi, 110085
        Website: varun beverages

        Dearsir,

        pepsi fridge was removed from our shop on complaint basis and the complaint no[protected] on dated[protected].five month has passed the fridge has not been received to us.the supervisor saurav and the salesman jitender and the mechanic pramod cheat to us and the fridge has been supplied to other shop.our sale is sufficient for the last two year.please check in your record but I am doubtful the supervisor and the salesman has not shown propersales in company record.It is requested that my old fridge may please be given back to me.

        AND NO REPLY HAS BEEN RECEIVED TILL YET FROM YOUR SIDE.IT IS REQUESTED THAT AN EARLY ACTION MAY PLEASE BE TAKEN AND INTIMATE TO ME AS SOON AS POSSIBLE.

        Regards
        MOHAN'S PASTRY SHOP
        Shop no-14, c.s.c-9, sec-13
        DDAmkt.
        Ph-[protected], [protected]
        PepsiCo India customer support has been notified about the posted complaint.
        Mar 29, 2016
        Updated by bhupindermohan         Dearsir,

        pepsi fridge was removed from our shop on complaint basis and the complaint no[protected] on dated[protected].five month has passed the fridge has not been received to us.the supervisor saurav and the salesman jitender and the mechanic pramod cheat to us and the fridge has been supplied to other shop.our sale is sufficient for the last two year.please check in your record but I am doubtful the supervisor and the salesman has not shown propersales in company record.It is requested that my old fridge may please be given back to me.

        Regards
        MOHAN'S PASTRY SHOP
        Shop no-14, c.s.c-9, sec-13
        DDAmkt.
        Ph-[protected], [protected]
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          N
          Naveen Sankha
          from Delhi, Delhi
          May 24, 2016
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          Address: Jhajjar, Haryana, 124106

          Hi my name naveen. I am from vpo-khachrauli, teh.-matanhail, distt - jhajjar in haryana. Tomorrow i brought a pepsi 2l. Then i saw pepsi unique code behind the label. When i add this code in paytm app in app pepsi paytm offer but pepsi unique code add to paytm then told invalid. Pls solve this i send u unique code photo. Pls cheak. Send me reply my email id.
          Www. [protected]@gmail.com
          Thank you.
          +1 photos
          PepsiCo India customer support has been notified about the posted complaint.
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            S
            Sjpj
            from Kumbakonam, Tamil Nadu
            May 21, 2016
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            Address: Gurgaon, Haryana, 122001

            There is very large availability of local soft drinks in the market. Which tastes worst and adversely affecting the market of original brand. So plz take care..and take action among them. Otherwise people may loose trust over the brand who don't knw about local and original. My friend is a distributor of soft drinks thatswhy I knw about original Ar duplicate.
            PepsiCo India customer support has been notified about the posted complaint.
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              A
              Ayushcom
              from Delhi, Delhi
              May 21, 2016
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              Address: Allahabad, Uttar Pradesh, 211001

              I bought some packets of kurkure sahi mix namkeen, one of them is filled with air and was nothing inside it, the packet was sealed as it was, and save with us.
              Kindly contact us,
              Or otherwise we are going to share it on social media.
              Name - ayush srivastava
              Address - 220/4 lukerganj allahabad u. P
              -211001
              E-mail - ayushcom.[protected]@rediffmail.com
              Contact no.- [protected]
              PepsiCo India customer support has been notified about the posted complaint.
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                A
                Aditya jain Aj
                May 17, 2016
                Resolved
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                Resolved

                Address: 312024

                Merinda pepsi ki date expire ho gai h fir bhi market me sale ki ja ri.. H jiske sevan se me bimar ho gya hu so... We are request to u.. Please stop this goods... Otherwise... Many.. People are...Injured i heartly requested to u please this complain not ignored
                When.. I was.. Take this liquid after some time i will take.. Many... Problems so please seen this complain
                Aug 6, 2021
                Complaint marked as Resolved 
                PepsiCo India customer support has been notified about the posted complaint.
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                Hi Aditya jain Aj, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
                Reply
                Hi Aditya jain Aj, we would like to get in touch and be of assistance. Please do share your contact details with us at consumer.[protected]@pepsico.com and help us connect. Alternatively, you could also DM them to us here. Thank you.
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                  S
                  Sayee Ram Prasath
                  May 15, 2016
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                  Address: 60004
                  Website: Pepsico india

                  Hi. Im subramanian. B i have opened a new shop in chennai, mrc nagar near sun network. I been asked for a fridge to the sales man kanniyappan, i have submitted all the required documents 3months ago. Still the person is not responding. Im making bills for around 10k for 2days. So do me favor arranging me immediately a fridge. Thanking you. My contact number is [protected]
                  PepsiCo India customer support has been notified about the posted complaint.
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                  Pepsico India — Dirty partical found inside Selled pack Mountain Dew 200 ML

                  I m Purchased a Mountain Dew 200 ml taken from Shop In Ordnance Factory Muradnagar and I Saw Dirty partical found inside Selled pack Mountain Dew Bottle, Contact No..[protected], [protected] email id- [protected]@gmail.com

                  No fridge is been given to my new shop. - Comment #2403428 - Image #0
                  No fridge is been given to my new shop. - Comment #2403428 - Image #1
                  No fridge is been given to my new shop. - Comment #2403428 - Image #2
                  Reply
                  PepsiCo India Customer Care's response, May 20, 2016
                  Verified Support
                  Hi amitmanni, Thank you for bringing this to our attention. We believe that our customer care team is already in touch and are looking into the matter.

                  Pepsico India — Rotten Pototoes used in Lays

                  I always find rotten potato chips in most Lays packet. I have attached one photo. Can you please check and help.

                  No fridge is been given to my new shop. - Comment #2403474 - Image #0
                  Reply
                  PepsiCo India Customer Care's response, May 20, 2016
                  Verified Support
                  Hi Arun Bora, we request you to share your contact details with us at [email protected], so we can connect with you please.
                  PepsiCo India Customer Care's response, May 25, 2016
                  Verified Support
                  Hi Arun Bora, we would like to get in touch and be of assistance. Please do share your contact details with us at [email protected] and help us connect. Alternatively, you could also DM them to us here. Thank you.

                  Pepsico India — electric shock

                  i bought new last week of pepsi and it is giving a massive electric shock
                  Reply

                  Pepsico India — Near my house local or we can say a product not manufactured by your company is selled

                  I detected it by taste as I usually drink Pepsi and mountain dew.
                  Reply
                  PepsiCo India Customer Care's response, May 20, 2016
                  Verified Support
                  Hi Akhand1999, we request you to share your contact details with us at [email protected], so we can connect with you please.

                  Pepsico India — fridge complaints

                  i have pepsi fridge and the fridge is not working properly. so please check it as soon as possible. regards Deepak Kapoor VPO dobh, district Rohtak Haryana M No [protected], [protected]
                  Reply
                  Hi Deepak kumar kapoor, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
                  Reply

                  Pepsico India — regarding 'win every minute offer'

                  My unique code is TNPAYL9K7...i have received one call from pepsi about the prize, but no prize is given to me, nor any further information regarding prize is given to me.please inform me about this...
                  Reply
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                    S
                    studentsHostel
                    from Delhi, Delhi
                    May 13, 2016
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                    Address: Theni, Tamil Nadu, 625512

                    I have opened students canteen in medical college, madurai main road in theni tamilnadu. I wanted a fridge of pepsi company i am ready to take a 10000 rs of products of pepsi but sells men is not entetaining me he always tells dat i ll come today from 1.5 months but he is not ready to come i dnt no wat prblem he is got so kindlly see to it... And id, photo copy submitted for before 1.5 months
                    PepsiCo India customer support has been notified about the posted complaint.
                    View replies

                    Pepsico India — Charging rs 2 cooling charge

                    The mithibai college cantine is charging high price and terming it as colling charge .
                    Reply
                    PepsiCo India Customer Care's response, May 20, 2016
                    Verified Support
                    Hi Adhi123, we request you to share your contact details with us at [email protected], so we can connect with you please.

                    Pepsico India — Rotten slice having mfg date 9/15

                    Rotten slice of PepsiCo Indian brand having bad smell, bacteria inside . Please do somethng Close this company. I have also the bottle of this 200 ml slice
                    Reply
                    PepsiCo India Customer Care's response, May 20, 2016
                    Verified Support
                    Hi rahul##, we request you to share your contact details with us at [email protected], so we can connect with you please.

                    Pepsico India — Defect in Mt dew glass bottle

                    I had purchased 2 Mt dew glass bottle one of the sealed pack bottle is containing an oil pouch. I need the head of PepsiCo company to apologize for it in written...

                    Not received in products - Comment #2404338 - Image #0
                    Reply
                    PepsiCo India Customer Care's response, May 20, 2016
                    Verified Support
                    Hi krishna Chandhok, we request you to share your contact details with us at [email protected], so we can connect with you please.
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                      M
                      mariam mohiudeen
                      from Bengaluru, Karnataka
                      May 11, 2016
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                      Address: Dakshina Kannada, Karnataka, 575001
                      Website: www.pepsicoindia.co.in

                      We Own a bakery, and were given a contact no. to supply pepsi to our store in 2014. The pepsi representative who supplied us pepsi always complaint it was NOT his route, most of the time we went and picked stuff. Fed up with all this we contacted someone on our route. the first guy came and removed the fridge dumped all the pepsi items, the 2nd guy has been been supplying Pepsi products, but didnt get us a fridge !!! its been 5 months, we went to the office to complain, we have been taken for a ride by this two Pepsi representatives !!! I call this Pepsi Mafia !!! We need a fridge, Why are we promoting Pepsi ??????
                      PepsiCo India customer support has been notified about the posted complaint.
                      View replies
                      Hi Mariam Mohiudeen, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
                      Reply
                      Hi Mariam Mohiudeen, we would like to get in touch and be of assistance. Please do share your contact details with us at consumer.[protected]@pepsico.com and help us connect. Alternatively, you could also DM them to us here. Thank you.
                      Reply

                      Pepsico India — Pepsi

                      Kitanu gandgi pric is hagh
                      Reply

                      Pepsico India — Not getting sufficient stocks from distributers

                      I am the retailers in vadodara, Gujarat I am not getting all Pepsi products on my shop . This thing was happening from last one month.This will since continuing then I will Shutdown the Pepsi and start the Colo cola products in my shop.
                      Reply
                      PepsiCo India Customer Care's response, May 21, 2016
                      Verified Support
                      Hi Bajrang Ice cream, Please share your contact & location details with us at [email protected], so we can connect with you please.

                      Pepsico India — Worst quality of juice

                      I s.mourya from Andhra Pradesh. I got insects in the end of tropicona juice ... As soon as I noticed that I snapped pictures of the insects in the juice. this is not at all good and you should be responsible for this mistake.
                      Reply
                      PepsiCo India Customer Care's response, May 21, 2016
                      Verified Support
                      Hi Mighty129, Please share your contact & location details with us at [email protected], so we can connect with you please.
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                        P
                        Prithvi johnny
                        May 8, 2016
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                        Address: 560010
                        Website: Pepsico

                        Myself I am selling your products since 8-10 years but still yet they have not provided a good refrigerator. The refrigerator which had you been given are too bad and not working and due to this I am paying from my own pocket. But there is no use of selling your products. A new person who starts a store gets a new refrigerator. But the PepsiCo is not at all thinking about the person who is selling product since years. I kindly request you to take an action and work on it...
                        PepsiCo India customer support has been notified about the posted complaint.
                        View replies
                        The freezer is not working properly, its getting water leakage and not cooling well its getting shockin out side send some one repair please
                        Reply
                        Hi Prithvi johnny, we would like to get in touch and be of assistance. Please do share your contact details with us at consumer.[protected]@pepsico.com and help us connect. Alternatively, you could also DM them to us here. Thank you.
                        Reply

                        Pepsico India — Charges of cooling

                        I dwell at banglore at many places the shopkeeper chares 3 ruppes to 5 ruppes, as freezing charges.and one near my house charges 24 ruppes for the 20 ruppes bottle rhis is not fair.
                        Reply
                        PepsiCo India Customer Care's response, May 25, 2016
                        Verified Support
                        Hi Jaimsanghavi, we would like to get in touch and be of assistance. Please do share your contact details with us at [email protected] and help us connect. Alternatively, you could also DM them to us here. Thank you.
                        Hi Jaimsanghavi, , we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please
                        Reply

                        Pepsico India — Contaminated water

                        Aquafina has supplied contaminated water
                        Reply

                        Pepsico India — 7 up ki botal mein kachra

                        mai 7up ka botal kharida peene ke liye usme kachara nikla agar mai pita to gambhir bimar ho jata iska jababdeh kaun hoga agar ap action nahi lenge to mai helth department me baat karunga

                        Regarding refrigerator - Comment #2405957 - Image #0
                        Regarding refrigerator - Comment #2405957 - Image #1
                        Regarding refrigerator - Comment #2405957 - Image #2
                        Reply

                        Pepsico India — freege or refrigerator not provide

                        I am Pitambar Kanhar from Odisha. i am a shopkeeper. As per Pepsi co Marketing manager suggestion i make a DD amount 7100/- in favor of SMV Beverage Pvt.Ltd cuttack on- 09/02/2013. till Date i not received my money or refrigerator.

                        Regarding refrigerator - Comment #2410906 - Image #0
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                          S
                          Shiwangi nabiyal
                          from Bilari, Uttar Pradesh
                          May 4, 2016
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                          Address: New Delhi, Delhi, 110017

                          I purchased a glass bottle of slice ( 12 rupees) on 2nd May from Malviyanagar shop and was trying to consume on 4th may 2016 and as soon it was opened I found bone in the bottle... Amazed and I did not expect this. This has happens in past as well but this time I am sure to sue case for this, so that any other person do not consume any of your product and fall ill and may die. I am 28 year old and into the food and beverage industry.
                          +1 photos
                          PepsiCo India customer support has been notified about the posted complaint.
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                          Hi Shiwangi nabiyal, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please
                          Reply
                          Hi Shiwangi nabiyal, we would like to get in touch and be of assistance. Please do share your contact details with us at consumer.[protected]@pepsico.com and help us connect. Alternatively, you could also DM them to us here. Thank you.
                          Reply

                          code has been blocked

                          PROMOCOED P33KVCXC4VP code has been blocked
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                            A
                            Abhinav Dega
                            from Chennai, Tamil Nadu
                            May 4, 2016
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                            Address: 603103

                            I have a PepsiCo refrigerator in my supermarket located at arihant frangipani apartments, M.R
                            Radha Road.Sipcot.Siruseri-603103. The refrigerator stopped working from yesterday.as summer is going on many were disappointed as there were no chilled Pepsi. Please look forward and resolve the problem at the earliest as both our business must run good.looking forward for an early response

                            Asset code
                            92067497
                            A30135499
                            PepsiCo India customer support has been notified about the posted complaint.
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                              G
                              gyan4h
                              from Noida, Uttar Pradesh
                              May 3, 2016
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                              Address: Gautam Buddh Nagar, Uttar Pradesh, 201306
                              Website: www.pepsicoindia.co.in

                              I had some confusion related to your paytm offer

                              And i have send a mail with all detail
                              And attachment of pepsi bottle wrapper
                              That help me regarding this
                              But

                              When i am recharging by a right process which i know now
                              It showing to me

                              "This offer can be used for a maximum of 1 time per user"

                              While i never used by me
                              There is your employee who used this code

                              Please find that person and revert me otherwise i will file a case in consumer forum please do not take it lightly

                              This not question of rs. 15

                              This is the question if your brand value
                              PepsiCo India customer support has been notified about the posted complaint.
                              View replies
                              Please reply my mobile number ya email ID
                              Reply
                              Hi gyan4h, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please
                              Reply
                              Dear sir, I have purchase a Pepsi ...I send a unique code for this number [protected] ..but u had not send the Paytm money on my wallet...this is my mobile number [protected]
                              ...plz check the status on this mobile number msg..and this is my email ID..[protected]@gmail.com
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                                N
                                Negi stor
                                from Dehra Dun, Uttarakhand
                                Apr 30, 2016
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                                Address: Dehradun, Uttarakhand, 248001
                                Website: Pepsico.india.com

                                I am a ex Service Man for livehood I am running a small shop. I have taken a refrigerator from pepsico with deposit money Rs.6000. its being 6 weeks that the refrigerator given by Pepsico India, not working. we have called your customer-care number and they are saying that they will come today, tomorrow but still no actions were taken by them.

                                We also call to local distributer but they abuse us and saying they will no do anything to help us and its impact the brand value of pepsico.As of Now we have a very gud image of Pepsico, and we hope it will be remain in future by your kind action

                                Without the refrigerator its impossible to run our shop. kindly please take necessary actions about this issue

                                Regards,
                                Negi Store
                                Ring Road
                                Dehradun
                                Uttrakhand
                                248001
                                [protected]/[protected]
                                PepsiCo India customer support has been notified about the posted complaint.
                                May 08, 2016
                                Updated by Negi stor                                 Hi, Any one resolve this issue. I am in big trouble..


                                Or Any one will guide me to is this gud forum to raise this issue
                                View replies
                                Any one will take any action on this complain...or i have go to cunsumer court.


                                Regards,
                                Negi Store
                                Reply
                                No Action yet taken by Pepsico.

                                Highly disipointed..


                                Kindly requested please do the action ASAP
                                Reply
                                The Pepsi which i bought ( manufactured in 6/1/2016) had a rotten type smell in it n it tasted awkward
                                Reply
                                Hi simpson, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
                                Reply
                                Hi Simpson, we would like to get in touch and be of assistance. Please do share your contact details with us at consumer.[protected]@pepsico.com and help us connect. Alternatively, you could also DM them to us here. Thank you.
                                Reply

                                pepsi

                                found plastic visiting card inside 300 ml pepsi sealed bottel local incharge not taking any action so plz kindly make focus on my complaint Ravi Goyal [protected]
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                                  K
                                  ks bhati
                                  from Delhi, Delhi
                                  Apr 28, 2016
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                                  This company is making the foolish the costumers. they are giving on the pepsi bottel offers are fake .bcz of i try so many times on paytm& pepsi.com and i uses my 10 zip code but its alway wrighting that zip code is invalid . so i request to peoples please dont buy this product. and drink pure ad fresh fruit juice. and dont drink this poison. alway drink fresh fruit juice .[protected]
                                  PepsiCo India customer support has been notified about the posted complaint.
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                                    parmod kumar jhinjheria
                                    from Bengaluru, Karnataka
                                    Apr 28, 2016
                                    Resolved
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                                    Resolved

                                    Address: Kurukshetra, Haryana, 136118

                                    Sir
                                    i purchase a 300ml dew from one of reputed counter. just before i open the bottle, i m shocked to see a big insect in it. immediate i shown the retailer & take the bottle in my custody. if there is requirement of pic . i can send it to you . so pls contact me assp. To take further action i m waiting for your response, otherwise i will knock the door of consumer court.
                                    thanks
                                    Aug 6, 2021
                                    Complaint marked as Resolved 
                                    PepsiCo India customer support has been notified about the posted complaint.
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                                    Hi parmod kumar jhinjheria, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
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                                      A
                                      Adarshr
                                      from Mumbai, Maharashtra
                                      Apr 28, 2016
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                                      I am a shop keeper and retailer of Pepsi Good. its being 3 weeks that the refrigerator given by Pepsico India, not working. we have called your customer-care number and they are saying that they will come today, tomorrow but still now no actions were taken by them, without the refrigerator its impossible to run our shop. kindly please take necessary actions aboutt this issue


                                      regards,
                                      M.P.Rajeevan,
                                      ABINA STORE,
                                      Dr.no.32 3rd street extn,
                                      100 feet road,
                                      gandhipuram,
                                      Coimbatore-641012.

                                      phone number-[protected]
                                      PepsiCo India customer support has been notified about the posted complaint.
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                                        ashishblasters
                                        from Delhi, Delhi
                                        Apr 28, 2016
                                        Resolved
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                                        Resolved

                                        Address: Dhanbad, Jharkhand, 826004

                                        High prices around the campus of Indian School of Mines Dhanbad Jharkhand by local retail sellers an even threatening that no one is going to take action against them because they are being backed by Pepsico India.
                                        Although maximum retail price(M.R.P.) 12 rupees is printed on the bottle yet they are selling it at 17 rupees.They are charging 5 rupees because they claim to have less margin from pepsico india and have to pay for the cooling facility of bottles.
                                        Aug 6, 2021
                                        Complaint marked as Resolved 
                                        PepsiCo India customer support has been notified about the posted complaint.
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                                        Hi ashishblasters, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
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