PharmEasy Complaints & Reviews

I have been PharmEasy customer for last 3 years. For last 6 months, I have been observing, whenever I place an order for a list of medicines, I receive call from a sales guy. Caller introduces as doctor or pharmacist, I don't think they really are, as in our country doctors and pharmacists have better things to do. The sales guy suggests alternate medicines (guess, they have better margin for those) citing unavailability of original items.br...

Hi,

I have ordered my Anti-Diabetic Medicines on 19th April I was shown the delivery of 23rd April but till now medicines are not delivered yet. I am regularly taking follow ups since 23rd April 2022 daily they are give me false promise to deliver the medicines today evening.

order id M58848089

Here are chat of false information/assurance,
Give me address of couriee company
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PharmEasy easy customer registered number is [protected]. I enrolled for a diabetes management program, Diabetes 360, paid INR 499 for the same. Under this program, was entitled to get Free 3 months PharmEasy Plus membership. However, my benefits still not activated. Nobody is responding and taking responsibility. PharmEasy running fraud. I need the resolution as the earliest....

Delivery boy came to our home nd fought with my family for no reason.And he left without delivering the medicines.Nd now he is not even responding to our calls....

I had booked an appointment yesterday for a 8 to 9am slot for today that is 19th April. My name is Priya Warekar. I was given the number of the lab tech but she did not come to my place. I have repeatedly called and booked my complaint but there is no response. I have also made payments for the test.

This is absolutely unacceptable behaviour from such a reputed company. I am in mumbai only till sunday and after the test I...

Iam receiving thier sms it is irrelevant and irrritaing to delete every day. consumer care or any other number doesn't connect at all to place this complaint or customer care email has not solved this issue....

I ordered a healthcare product from PharmEasy and I0 received it. But the day after I received the same product again and when I was seeking for returning both the products as I don't needed both of them, their site is not working. I hope you will resolve this problem as soon as possible and I would be able to return both the product sooner and get my money back....

Hi there,

I have booked a comprehensive full body test for my father some days back. His blood and urine sample was taken on 6th April 2022 7 am by the assigned person. After this the reports needs to be generated and send to me in 24 hours but now they are sending me a blank PDF. I spoke to customer care team multiple times and they are still not resolving the issue.

They are not answering if the test was even...

Pharmeasy company is sending too many promotional sms to my number from past 4 months even after repeated request thro email to them they have not stopped. It's irritating to see their 4 to 5 messages everyday. I am not at all interested in their services. Plz. Plz stop this....

My order is 57423781, some medicine in my order... I have telephone complaint on helpline number, but not good response.i pay full money on my order. Now I return my order . Company pay half money ......

I, Sougat Ghosh had done a booking for me (cbc, fasting sugar and hb1ac)and my wife (cbc, fasting sugar, hb1ac and “Food intolerance”. I have received my report, however haven’t received her report .worth about 8000/-. I received someone else report by the name of Vinod (M/45) attached.

I have raised complaints on call centre atleast 3 times and over 12 emails in the last 3 days. It is disgusting that no one is listening...

Vender didn’t wear mask It is against protocol
Delivery was not in time as you claim...

I really want some legal actions to be taken against this company for playing with customers health. By showing they have delivered order and they don't. I don't understand how such company gets license for supplying medicine to clients. They should be banned . And i will see thru it if it's not fixed i will file a court case on this. Today if we ignore this kind of company Tmrw might be possible someone might loose his life due to medicine...

I ordered some medicine online from pharmeasy. I am a high blood pressure patient and have to regularly consume my medicine on time. I ordered medicine from pharmeasy 3 days. The medicine were supposed to be delivered by 26 or 27th March 2022. But they didn't delivered.. now Tmrw i won't be able to consume my medicine as i am out of stock. And yesterday i received a MSG from pharmeasy they have kept their promise and medicine has been delivered....

My order was directly cancelled by courier person giving falls details saying due to covid reason .Do you even have the professionalism that medicine for the patient is cancelled by delivery person giving fasle information and he calls one ring and when i told him to wait where he called us 5 kms from where i was and when i rechd there delivery person not there . Very disappointment never faced this kind of service pharmeasy infact few days...

Medicine order in bulk or in qty which is a pack of per box, medicine are sent openly...

If the medicine are order in bulk still they are been sent without their outer box...

PharmEasy Team

I wish to report for the unprofessionalism of the PHARMEASY to the one of his valuable customer.
I believe it is important I write a formal complaint, in order to maintain the good image and customer service.

On 24th March 2022 I have placed online order no – M56680907 for the prescribed medicines.

Next day 25th March 2022, 10 am I received text message from PharmEasy...

Guys, please never use Pharmeasy application for lab test. I had the worst experience.

Recently on 19th March, 2022 I booked “Health check up “ for my husband as he was facing high blood pressure issue from a last few days and it was advised by the Doctor. the Sample was collected on 20th at 9AM. The report was supposed to be delivered within 21 hours after sample collection.

It's already been 49 hours now...

I opted fr cod.I scanned the QR code shown by the delivery agent and the payment was successful from my side via phonepe but money was not getting reflected in pharmeasy.
So he asked me to do it again in the pharmeasy app and it was sucessful then.
So I did double payment and asking for refund of one time.But they are not responding....