PharmEasy Complaints & Reviews

Firstly on the 22nd Nov, I had ordered the Pulse Oximeter from Pharmeasy and returned the same the next day i.e., 23rd Nov as it was not working. Then again I had ordered the Oximeter on the 3rd Dec and again the same was returned on the 5th Dec as this also was not working...I spoke to the customer care executive & explained them my issue & they said next time it won't happen. After all this discussion, I again ordered the Oximeter on the...

I had tests done through pharmeasy on ~10th Nov [Order #935933].
I had not provided one of the samples and report for that was anyways attached.
So, I was not sure if the report was correct.
I raised the concern and asked them to look into this.
They were not able to provide resolution or confirmation for several days so later I asked them to refund my money as this report was useless and I had to get tested again.br...

Respected madam / sir

I have ordered 2 No. Just tears eye drop boxes for upliftment of my health, but unfortunately only 1 no. Just tears eye drop box has been recieved despite being paid in full for 2 number boxes... I am feeling this is sheer injustice.

Your goodeself is requested to look into this and revert at an earliest....

I placed an order for my father's medicine. Got a call from soo called the fake doctor for confirming an order. He informed the ordered medicine is not available hence we will replace it with a substitute that has the same composition. I always trusted PharmEasy and had more than 100 orders placed however I just went to check the composition and use of the replaced medicine and it was completely for different use. PharmEasy dealing in medicine...

We got blood test from pharmeasy. Found most of the reports wrong. I had to get the tests repeated with other labs for proper report and treatment....

Order : M46701714

I had ordered medicines on Nov 25 and they promised to deliver on 26 and then they cancelled the order on 27.
Is this how medicines are delivered in India?
Giving false assurances of delivery....

Order No.45275508 Dated.[protected],
Invoice no. : C[protected] dated[protected].

This is with ref to above order no, We ordered some medicines along with PROHANCE MOM powder through Pharmeasy App. Medicines are delivered by Jadhav Chemist (A-6(i), Shree Krishna, Woolen mill Sonapur Lane, LBS Marg, Bhandup West, Mumbai 400078). But when we opened the box we found many death cockroaches inside the PROHANCE MOM powder.br...

DEAR SIR,

Madam Jyoti Chauhan's Whatsapp number is [protected], and she sent me a message on the 24th of September asking whether I needed any drugs.
I made an order for the following TWO drugs on September 24, 2021.
PYLOKIT-AC 6 KIT
CARNITISS – PLUS 3 STRIPS
However, on September 28, 2021, I received the following medications:
Pylokit -ac 6 kit
3 STRIPS CARNITOR
I immediately...

I had ordered for 8 items vide order no. M43387798. 7 items were delivered to us on 12th Oct 2021. I was told by the delivery boy that the 8th item - Pediasure 750gm would come next. We haven't received this item yet. Now the customer care tells me that since it has been more than 10 days, they would not help with the issue. The value for this missing item is INR 964....

Pharmeasy is selling local medicines in name of brandes medicines. 6 tablets are missing inside the packet. how is that possible. now they are refusing refund....

Sir,
I have honour to inform you that on 12 October 2021 i ordered a product at pharmeasy.My order number is---- M43327722.This order is reached before on expected date.Due to Durga Puja vaccation i was not able to received my product on 15 October 2021.i informed to the pharmeasy that due to Durga Puja vaccation i was not able to received my product on 15 October so i requested pharmeasy to deliver my product on Monday 18 October...

I am regular customer Pharm Easy. My order no M43540989 dt.14th oct21
and invoice issue 15th oct 21( sild by pharmacy ) Best care pharmacy 670 uttar Pachannagram Invoice no C[protected] GST NO 19AAWFB5860F1ZY but company order Rejected on 16th oct-21 without any resion and reorde high price.

Please restore my order other wise legal action against company...

Order no. M43428115
Mobile no. [protected]
I hv given order of 6 strips gemcal plus.
It has been divided in two piece 5+1=6.
One strip is damaged, full of lot of dust, and DAMAGED STRIP FROM TWO PLACE. THERE IS A CUT AT TWO PLACED IN STROP And two tabs are exposed.
It is contaminated and not usable. Pl do the need ful.
Pl call back me on Mob no. [protected]....

I placed the order Oct 5 2021 and expecting delivery on Oct 8 .Due to illness of my family member I was not able to track it .
When I open my order on Oct 10 it was marked Delivered and I did not received my order
On contacting customer care they were saying on behalf of policy we will not refund your money since you contact us after 2 days

Pharmeasy can you please tell are you posting your policy on Tv ads or...

This chemist partner (Jadhav Chemist) for Pharm easy has been very unreliable now and in the past. Below are his details as displayed on pharmeasy website.
====================================================
Jadhav Chemist
x
A-6(i), Shree Krishna, Woolen mill Sonapur Lane, LBS Marg, Bhandup West, Mumbai 400078
x
Sejal Hate ( MH-MZ4-428710, MH-MZ4-428712, MH-MZ4-428711, MH-MZ[protected]
====================================================br...

I was trying to order medicine. It said KBCWIN coupan applied (25% discount on first order), however discount applied was 15% only.

Also, there is no adjustment of available cashback from the amount payable.

Please look in to the matter.

Vinod Chandra Shah
[protected]...

I booked an RT-PCR Test from their lab. Order ID- D749636. Sample collected on 15th Sep 2021. Reports were available on 16th Sep 2021. However, reports do not show the result as positive or negative. It says sample not passed.

I escalated the issue on 16th Sep 2021. They advised to wait for an update. They suggested for a repeat sample collection. However, I explained them clearly that this test was done for a flight purpose...

I booked for some medical tests yesterday from PharmEasy(booking order Id - D745449). The medical tests were blood sugar(PP), Uric acid, Potassium serum, sodium serum. No lab technician came yesterday to collect blood samples and did not provide any information. I have to find out about this by calling customer care again and again. The patient has been waiting since yesterday morning to give a blood sample. Customer Care later informed that...

I ordered some medicines for my grandparents . Pharmeasy app showed the delivery to be done in 3 days but they kept on delaying it over a week and at the end when we called they said we will have to pickup from the nearest branch. Then why the hell I paid the delivery charges. Moreover my grandparents are I'll . If they could go to the branch then couldn't they go to medical store themselves. Why the hell would I have need to order it from...

I have purchased medicine containing 8 items for an of Rs 1500/- vide order no M40329555 on which MRP of Fluticasone is Rs. 363/- but as per your bill MRP is charged Rs 424. This is for favour of your kind information and necessary action please.
Gouranga Sutradhar
[protected]
Order no M 40329555....