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PharmEasy Complaints & Reviews

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Last updated Nov 8, 2023
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PharmEasy reviews & complaints page 7

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A
Aaqib Rather
from Jammu, Jammu and Kashmir
Dec 6, 2021
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Quantity received in less

Address:Jammu

Respected madam / sir

I have ordered 2 No. Just tears eye drop boxes for upliftment of my health, but unfortunately only 1 no. Just tears eye drop box has been recieved despite being paid in full for 2 number boxes... I am feeling this is sheer injustice.

Your goodeself is requested to look into this and revert at an earliest....
+3 photos
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V
VikPawar
from Pune, Maharashtra
Dec 3, 2021
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Wrong medicine prescribed as substitute

I placed an order for my father's medicine. Got a call from soo called the fake doctor for confirming an order. He informed the ordered medicine is not available hence we will replace it with a substitute that has the same composition. I always trusted PharmEasy and had more than 100 orders placed however I just went to check the composition and use of the replaced medicine and it was completely for different use. PharmEasy dealing in medicine...
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M
mavinod
from Mumbai, Maharashtra
Nov 30, 2021
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Lab test reports found wrong

We got blood test from pharmeasy. Found most of the reports wrong. I had to get the tests repeated with other labs for proper report and treatment....
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N
Narsingh Rungta
Nov 27, 2021
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False assurances

Order : M46701714

I had ordered medicines on Nov 25 and they promised to deliver on 26 and then they cancelled the order on 27.
Is this how medicines are delivered in India?
Giving false assurances of delivery....
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P
Praful3010
from Mumbai, Maharashtra
Nov 12, 2021
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Received product with dead cockroaches inside

Order No.45275508 Dated.[protected],
Invoice no. : C[protected] dated[protected].

This is with ref to above order no, We ordered some medicines along with PROHANCE MOM powder through Pharmeasy App. Medicines are delivered by Jadhav Chemist (A-6(i), Shree Krishna, Woolen mill Sonapur Lane, LBS Marg, Bhandup West, Mumbai 400078). But when we opened the box we found many death cockroaches inside the PROHANCE MOM powder.br...
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A
adeshtayal
from Noida, Uttar Pradesh
Nov 7, 2021
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Non-refund of amount

DEAR SIR,

Madam Jyoti Chauhan's Whatsapp number is [protected], and she sent me a message on the 24th of September asking whether I needed any drugs.
I made an order for the following TWO drugs on September 24, 2021.
PYLOKIT-AC 6 KIT
CARNITISS – PLUS 3 STRIPS
However, on September 28, 2021, I received the following medications:
Pylokit -ac 6 kit
3 STRIPS CARNITOR
I immediately...
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A
Ankit2301
Nov 3, 2021
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Missing Item

I had ordered for 8 items vide order no. M43387798. 7 items were delivered to us on 12th Oct 2021. I was told by the delivery boy that the 8th item - Pediasure 750gm would come next. We haven't received this item yet. Now the customer care tells me that since it has been more than 10 days, they would not help with the issue. The value for this missing item is INR 964....
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N
nishkamsinghal
from Hyderabad, Andhra Pradesh
Oct 25, 2021
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Local medicine supplied instead of branded medicine. missing tablets inside packet

Pharmeasy is selling local medicines in name of brandes medicines. 6 tablets are missing inside the packet. how is that possible. now they are refusing refund....
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J
from Barpeta, Assam
Oct 18, 2021
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Deliver boy refused to deliver my product

Address:Town- GUWAHATI,chatribari rode ,Ram kumar Arcade

Sir,
I have honour to inform you that on 12 October 2021 i ordered a product at pharmeasy.My order number is---- M43327722.This order is reached before on expected date.Due to Durga Puja vaccation i was not able to received my product on 15 October 2021.i informed to the pharmeasy that due to Durga Puja vaccation i was not able to received my product on 15 October so i requested pharmeasy to deliver my product on Monday 18 October...
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A
anurag kuma
from Darbhanga, Bihar
Oct 16, 2021
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Company order Rejected without any reason

Address:Village Gangapatti Post leheria Sarai

I am regular customer Pharm Easy. My order no M43540989 dt.14th oct21
and invoice issue 15th oct 21( sild by pharmacy ) Best care pharmacy 670 uttar Pachannagram Invoice no C[protected] GST NO 19AAWFB5860F1ZY but company order Rejected on 16th oct-21 without any resion and reorde high price.

Please restore my order other wise legal action against company...
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A
ashokmridula
from Lucknow, Uttar Pradesh
Oct 14, 2021
Oct 14, 2021
This thread was updated on Oct 14, 2021
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Damaged product gemcal plus one strip

Order no. M43428115
Mobile no. [protected]
I hv given order of 6 strips gemcal plus.
It has been divided in two piece 5+1=6.
One strip is damaged, full of lot of dust, and DAMAGED STRIP FROM TWO PLACE. THERE IS A CUT AT TWO PLACED IN STROP And two tabs are exposed.
It is contaminated and not usable. Pl do the need ful.
Pl call back me on Mob no. [protected]....
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A
Argneshu Gupta
Oct 13, 2021
Oct 13, 2021
This thread was updated on Oct 13, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pharmeasy is not refunding money on the name of policy

I placed the order Oct 5 2021 and expecting delivery on Oct 8 .Due to illness of my family member I was not able to track it .
When I open my order on Oct 10 it was marked Delivered and I did not received my order
On contacting customer care they were saying on behalf of policy we will not refund your money since you contact us after 2 days

Pharmeasy can you please tell are you posting your policy on Tv ads or...
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Address:Jadhav Chemist, A-6(i), Shree Krishna, Woolen mill Sonapur Lane, LBS Marg, Bhandup West, Mumbai 400078
Website:pharmeasy.in

This chemist partner (Jadhav Chemist) for Pharm easy has been very unreliable now and in the past. Below are his details as displayed on pharmeasy website.
====================================================
Jadhav Chemist
x
A-6(i), Shree Krishna, Woolen mill Sonapur Lane, LBS Marg, Bhandup West, Mumbai 400078
x
Sejal Hate ( MH-MZ4-428710, MH-MZ4-428712, MH-MZ4-428711, MH-MZ[protected]
====================================================br...
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V
Vinod Chandra Shah
Oct 9, 2021
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Discount not applied properly while ordering medicine

I was trying to order medicine. It said KBCWIN coupan applied (25% discount on first order), however discount applied was 15% only.

Also, there is no adjustment of available cashback from the amount payable.

Please look in to the matter.

Vinod Chandra Shah
[protected]...
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S
Surjeet Kumar Mukherjee
from Gurgaon, Haryana
Sep 26, 2021
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Pharmeasy Diagnostic

Address:Bangalore

I booked an RT-PCR Test from their lab. Order ID- D749636. Sample collected on 15th Sep 2021. Reports were available on 16th Sep 2021. However, reports do not show the result as positive or negative. It says sample not passed.

I escalated the issue on 16th Sep 2021. They advised to wait for an update. They suggested for a repeat sample collection. However, I explained them clearly that this test was done for a flight purpose...
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T
Tath
from Kolkata, West Bengal
Sep 14, 2021
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Delay in blood test

Address:Kolkata

I booked for some medical tests yesterday from PharmEasy(booking order Id - D745449). The medical tests were blood sugar(PP), Uric acid, Potassium serum, sodium serum. No lab technician came yesterday to collect blood samples and did not provide any information. I have to find out about this by calling customer care again and again. The patient has been waiting since yesterday morning to give a blood sample. Customer Care later informed that...
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S
Skr9609
from DHANBAD, Jharkhand
Sep 12, 2021
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Did not deliver my medicines

I ordered some medicines for my grandparents . Pharmeasy app showed the delivery to be done in 3 days but they kept on delaying it over a week and at the end when we called they said we will have to pickup from the nearest branch. Then why the hell I paid the delivery charges. Moreover my grandparents are I'll . If they could go to the branch then couldn't they go to medical store themselves. Why the hell would I have need to order it from...
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G
Gouranga Sutradhar
from Delhi, Delhi
Aug 31, 2021
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MRP

Address:Collegetilla, Agartala,West Tripura, Opposite Gali of VIVEKANANDA sanga

I have purchased medicine containing 8 items for an of Rs 1500/- vide order no M40329555 on which MRP of Fluticasone is Rs. 363/- but as per your bill MRP is charged Rs 424. This is for favour of your kind information and necessary action please.
Gouranga Sutradhar
[protected]
Order no M 40329555....
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A
Athota Kesava Rao
Aug 30, 2021
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Ref: Order No.M40297083

When we placed the order the delivery
Of the medicines was notified that they will be delivered by 10 pm on 29/08/2021. Regret to inform that the delivery was rescheduled at your end that the delivery will be before 10, pm
On 30/08/2021.

Please refer our earlier order no.M20346266 . In this your
Associate dealer said after the scheduled date only after our contacting
Said that the area is not their...
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A
Ashok Kumar A S
Aug 29, 2021
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Too many messages

Please unsubscribe from SMS and email promotional messages...
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