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PharmEasy Complaints & Reviews

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Last updated Nov 8, 2023
Complaints 398
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PharmEasy reviews & complaints page 4

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A
Aisawriya
from Kolkata, West Bengal
Jun 22, 2022
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Unethical Behavior and Reschedule Timing

Address:Tentultala, Purbachal, Ganguli bagan Lane -4

Date- 22.06.2022
Technician No - [protected]
Description - I booked full body advanced checkup by PharmEasy for my mother on 22.06.2022. She is fasting from last 12 hrs. but no one from this company came to collect the sample. Time slot booked from 9am to 10 am and i tried to call their technician from last 9.30 am but not reachable. Then suddenly i received a massage that they are sorry for reschedule the technician. i called...
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N
Nanda Dulal Debnath
from Silchar, Assam
Jun 14, 2022
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Medicine ordered on 7th june/22 yet not received

Order No M62369394 yet not received....
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S
sonu kejriwal
Jun 11, 2022
Jun 18, 2022
This thread was updated on Jun 18, 2022
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Wrong blood report and not ready to refund

I got my blood report done by this company PharmEasy, the report was totally unbelievable as being healthy its showed diabetes, thyroid and many more, so they said to get it tested somewhere else again so they can compare.
After I got the second report generated which was completely different, now they are not agreeing to refund the money.
Even my wife's blood was tested and the reports are not expected as suppose to be so...
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J
jollyboy
from Ahmedabad, Gujarat
Jun 11, 2022
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No refund

Order ID
[protected]
307=00rs
i have odered 27 may 2022 some medicine .but they cant delivery my order 7 day .so i call and cancel my order and reqvest for refund i also mail 8 june 2022 pharmeasy and they answered me 2 3 day for refund my money but still 11 june they not refund .....
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L
litubiswas
Jun 8, 2022
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Delivery boy refuse to deliver the parcel

I ordered two order of same medicines. I paid one. One parcel cancelled. But both the parcel showed out for delivery. Delivery boy contacted me . I requested him to deliver m62349490 as this parcel was pre paid one whereas i refused to accept m62349355. The boy refused to deliver the parcel and finally i saw the parcel was returned due to incomplete address. I complained your customer care twice. I want to know which action is taken to that...
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D
Deepak Medical
from Mumbai, Maharashtra
Jun 8, 2022
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Change in policy and No reply at all from them

I took pharmeasy franchise 2 months ago and we were getting 15-30 orders per day as promised. Few days ago the policy was changed and now we are getting only 1-2 orders a day and sometimes even no order online. This is direct breach in contract because they have stated clearly that before making any changes they will discuss with us and then do it but no discussion took place. Our manager ( Ilyas Sabad) no longer picks up our call and has...
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T
tans1985
May 27, 2022
Jul 17, 2022
This thread was updated on Jul 17, 2022
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Damage Medicine and Near expiry

Address:Kushalnagar kg halli

Cheating the people in the name of medicine. Its been 2days I have ordered the medicine which I have received Damage and Near expiry. When I returned and reorder the same medicine of same quantity they charged me with delivery charges and additional medicine charges why is that my mistake for damage and Near expiry the time I received the medicine I have paid all the amount 1820rs in cash. When I called customers care every time they are...
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A
Aiyaz7
May 25, 2022
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Not delivered on same day need refund

Address:C165 DAWARI NAGAR GATE NO.1 NR. VAKOLA PLICE ST.

I am Aiyaz Ahmed registered contact - [protected], I have placed an order #61488281 on 24th May with a fast delivery option and paid delivery charges to get early delivery. order was out for delivery but not deliver as per given time so i called the executive to ask about delivery then he is saying we could not contact
you so the order was postponed for tmrw delivery today we won't be able to deliver and order got delivered next day...
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N
nitin_574
from Delhi, Delhi
May 23, 2022
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Wrong medicine delivered and harassing during refund

I have ordered Nestle resource high protein (5 Nos.) for my wife who is patient but Pharmeasy delivered wrong one instead of I have ordered and product which they have shown on their portal which can be harmful for my wife. I have raise return request and after that I have not received the complete amount (they refund for 4nos. instead of 5Nos). I also requested the refund in to my bank account but they refund for one in my bank account and...
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T
Taufiq John
May 21, 2022
May 21, 2022
This thread was updated on May 21, 2022
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Worst service received

Address:Indore

This is to inform you that I unfortunately used your services for my wife to get kidney stone removed in indore.

I was misguided by your agents called Athar, Ankit and Shiv.

I was quoted some amount but was stuck with extra amount to pay.

The behavior was the worst when dealing with the agents. They were rude. When trying to confirm what was said to me with the agent Athar, he shouted on me literally...
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B
Byomkesh
from Gurgaon, Haryana
May 18, 2022
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Wrong invoicing and damaged medicine

I received damaged medicines from PharmEasy. However, my return request was rejected stating that the batch no. of the returned medicine does not match with the invoice. So it turns out that I was sent damaged medicine and deliberately wrong batch number was mentioned in the invoice so that I won't be able to return it.

Order ID: M60267317...
+1 photos
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S
Subhash Chand Khokhar
May 17, 2022
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Delay delivery

Address:Plot 29 Ganesh vihar new Loha Mandi road Jaipur

सर मेरा ऑर्डर M 60915631 date 16.05.2022 को ही डिलिवर्ड होना था लेकिन 17.05.2022 को 10.45pm तक भी नहीं हुआ पेसेंट दवा के अभाव मे परेशान है आपके कस्टमर केअर व डिलेरी बॉय भी जवाब नहीं दे रहे आपके यहां कोई...
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A
from KOLKATA, West Bengal
May 14, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Return & refund

Address:kolkata

Sir this is to inform you that, i placed order for my mother medicine for three months on 19th april 2022 and my order number is M58823199 & 58823295 total value approx 4000/- and due to emergency illness of my mother, i consulted my doctor immediately and he told to immediately discontinue the medicine and for futher he suggested different lab test and medicines.
so i requested to pharmeasy customer care to kindly return my medicine...
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S
SENTHILNATHAN KR
from Tirukkoyilur, Tamil Nadu
May 11, 2022
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Goods not delivered

I ordered medicines three days back but not yet delivered,
please arrange to deliver at least tomorrow

Order No 60403021

KR Senthilnathan
Phone number [protected]...
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S
SENTHILNATHAN KR
from Tirukkoyilur, Tamil Nadu
May 11, 2022
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Order not executed

I ordered three days back but goods not delivered.
Order No 60403021

Phone No [protected]

KR Senthilnathan.

Please arrange to deliver at least tomorrow....
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M
manish v.c.
from mumbai, Maharashtra
May 10, 2022
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Report test

Address:virar west

Sorry for the complaint. I had Register for Thyroid test T2, T3, T4 & TSH. But report came of only TSH. I had phone to your center but no response saying that u had register that only. Sir please check my recording (sat 07/05/22 13.34 time ) sir please do needful thanks Manish...
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M
manish v.c.
from mumbai, Maharashtra
May 10, 2022
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E3ee...
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Hi team,

I have ordered and paid the money for ordered medicines on Pharmeasy mainly for arthritis leg pain. It was emergency and asked to deliver at address mentioned without further delay as it was remote and getting medicines is quite tiresome for the lady to move around.
But the Pharmeasy courier boy dint deliver with absurd reasons and due to delay the lady got admitted in hospital for full day unable to tolerate...
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K
KuldipBiswas
from Kolkata, West Bengal
May 2, 2022
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Selling malpractices and delay in delivery of life saving drugs

I have been PharmEasy customer for last 3 years. For last 6 months, I have been observing, whenever I place an order for a list of medicines, I receive call from a sales guy. Caller introduces as doctor or pharmacist, I don't think they really are, as in our country doctors and pharmacists have better things to do. The sales guy suggests alternate medicines (guess, they have better margin for those) citing unavailability of original items.br...
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S
shashank pratap singh
from Delhi, Delhi
Apr 25, 2022
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False Commitment

Hi,

I have ordered my Anti-Diabetic Medicines on 19th April I was shown the delivery of 23rd April but till now medicines are not delivered yet. I am regularly taking follow ups since 23rd April 2022 daily they are give me false promise to deliver the medicines today evening.

order id M58848089

Here are chat of false information/assurance,
Give me address of couriee company
Bot:...
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