[Resolved]  Philips India — 32'' HD television - Videocon D2H package period

Address:Ahmedabad, Gujarat

I have purchased one 32" HD LCD as on dt. 2nd March 2011 from Motabhai Alibhai, Viramgam, with the Videocon D2H Dish package NEW DIAMOND dish service validity period form Cricket World cup 2011 to Next Cricket World cup 2015. According to package i not to required any recharge during this 4 years period and any extra payment. As per D2H account 19/02/2014 balance of Rs. 1591.00 and validity period expired Dt19.02.2014 and service closed as on dt.20.02.2014. I have number of complained regarding subject to Vidiocon and dish service started as on dt. 22.02.2014 which validity period upto 14.03.2014 & they have replied "We would like to inform you that an Amount of Rs 5, 932/- has been already posted As Phillips Offer, And same amount has been utilized according the package NEW DIAMOND."

You are requested to kindly arrange to send us the D2H contract period and copy of package details and contract period package shorted by Videocon D2H period 1 year and copy of advertisement Ahmedabad Gujarat newspaper copy for submitting next action.

Send us details on email : [protected]@yahoo.com, Mobile no. [protected]

Awaiting prompt reply.

Kishan Gupta
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Kishan,

We have forwarded your issue to our concerned department and will get it resolved at the earliest.

Warm Regards,
Videocon d2h Team
Dear Kishan,

We would like to inform you that, a benefit amount of Rs 5, 932/- has already been posted in your account against Phillips offer and same benefit has been utilized according the package of NEW DIAMOND.
Please note that, since a higher package was selected by you at the time of activation, your due date has gotten affected accordingly as the offer was applicable with Super Gold Pack.
Please note that, the current account balance of your d2h account is Rs. 85.24/- as on Mar 08, 2014 and due date for next recharge is Mar
15, 2014.
Please be informed that any changes in base package or add-on pack will affect the due date.
Please feel free to contact us in future.

Warm Regards,
Videocon d2h Team
Dear Sir,

Please first of all clear the your offered package 4 years validity period why not completed? and this package given with
phillips tv without any extra payment i have never any extra channel package used during the period. How to reduce my account balance of Rs. 1591.00 at on dt. 21 February 2014 and my balance return as per my account immediately basis. and validity as per contract as per package.For your ref. attached bill and challan copy clearing indicated you works contract.

Awaiting prompt reply.


Kishan Gupta,

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