Philips India Complaints & Reviews

I ordered 2 quantity of Philips trimmer. I received package but i could see only 1 quantity is present.

I raised complaint to them on Oct 4, 2012 9:11 PM. I kept following them since October 4 to till today. i couldnt receive any call back on this from India Times shopping.

This is the worst service i ever saw and these people are cheaters....

I have bought a PHILIPS Home Theater (Philips Bluray HTS HTS5591) on January 16, 2013 from CROMA JP Nagar Phase-3.
No One contacted me till January 28, 2013 for Primary Installation/Demo.
I have struggled on my own to set up the Home Theater.

A Service Executive named Deepak from PHILIPS service center Jayanagar called up today January 28, 2013 and was conversing in a very unprofessional, Unfriendly and Arrogant...

I had given my old Phillips CD Player (MCD 177/98) at the authorised Phillips service centre (M/s S.K. Electronics, Opp.Rani Sati Gate, Indore-MP) for getting it repaired. It was found by them that the player had some irreparable problem and hence they offered me an exchange with a new Phillips CD Player from the models available in the market after paying the difference amount which they will tell me depending upon the model and the price...

--- On Sat, 29/12/12, suruchi kaushik <[protected]@yahoo.co.in> wrote:


From: suruchi kaushik <[protected]@yahoo.co.in>
Subject: Complaint number PGUR[protected].for Philips LCD TV
To: moushumi.[protected]@philips.com
Date: Saturday, 29 December, 2012, 5:05 PM



Hi,

I would need your help. its been more than 8-10 days when i've been...

I PURCHASED ONE DVD PLAYER THREE IN ONE FROM MEGA MORE STORE. FROM DATE OF PURCHASE IT IS NOT WORKING PROPERLY.I VISITED PHILIPS STAR SERVICE CENTRE AS THEIR AUTHORIZED SERVICE CENTER FOR ITS SERVICE.THEY REPAIR THE SAME AND AGAIN START GIVING PROBLEM.I AGAIN VISITED THEIR SERVICE CENTRE FOR REPAIR AND THEY CHARGED Rs.1173/-.IT FUNCTION ONLY ONE MONTH AND AGAIN START GIVING PROBLEM.I AGAIN VISITED THEIR CERVICE FOR SERVICING AND THEY CHARGED...

1. This is in reference to our 32 inch LCD TV 32PFL4305. This stopped working within the warranty period and we reported the problem first on Nov 12, 2012. I am without a TV for the past 5 weeks and Philips seems to be least bothered about the same.

2.The Customer support team was very ineffective and unsupportive. inspite of repeated calls. The initial problem identified was a motherboard failure and a new part was requested....

This is regarding to my utter dissatisfaction over an 32" LED TV (32PFL6357/V7) purchase that I made on 3rd Nov'2012 from Chopra Enterprise (Philips Arena, Kolkata). The set had been installed on 5th Nov'2012 and on that very day I pointed the sound problem (the speakers were jarring even on a 7-8 volume level) to the installing person on which he readily agreed and asked me to watch for 2-3 days and file a complaint. I filed...

Dear sir,
I bought an immersive sound home theater of PHILIPS from Great Eastern in Salkia / Howrah on Feb' 2012.In OCT 2012,that home theater had a problem in FM circuit. They solved the problem and delivered that product on 18'Oct 2012. But they Changed the mother updated software (hts 2501/94) of that product and put back dated software (2500/12) in that product. after complaining several times...

I had purchased the Philips 46 Inches 3D LED 8500 series (Model no: 46PFL8577/v7) Television from Kohinoor electronics on 26.10.2012. Since there was technical issues with the Television we contacted Philips customer care and loged the complaint on 12.11.2012. The complaint Number is PMUM[protected]. the technician came only on 30.11.2012 to take the photograph and to establish the problem. Later on I was given Number of Mr. Parvez to talk...

Dear Sir


I PURCHASED Philips LED 32" 4700 SERIES ON 16/10/2012.
my complaint number is PDEL [protected] on 8/11/2012
IT HAS FAULTY SPEAKERS BUT COMPANY HAS NOT REPLACED SPEAKERS OR LED .

Company is not giving me reply despite complaints.

Please take appropriate action


Regards


Vinay Aggarwal
[protected]...

Sir , I am purchase philips 22'' lcd tv 4000 sereis model 22PFL4506/V7 lcd tv full HD on 6th june 2012. My lcd tv is not working. I am purchase from Dealer Ankit electronics. I am complaint from dear no response . I am cmplaint consumer care excutive on 5th nov 2012 no response. I am daily repeated both persons no reply and no response. Not send service enggenior. I am contact today 4 or 5th times customer care excutive no reply...

Sir

I am in need of Philips Juicer Mixer jar but there is no response neither in the the shop I bought nor in the Philips customer care center in vellore. I need a new jar as one of my jars is in repair. there is no proper response regarding the repair of my old jar too. I tried calling customer care in vein.

Please provide me a solution for this.
Regards,
Mythili...

Hi, I bought a new LED 3D from e-zone Bangalore last month.

When I opened the box I found that button which is attached with TV is not working as it was showed at e-zone. Then I called the customer care and they said that our executive will call you in 24 hours, after 48 hours I again called that customer care and they told me to call Amaresh([protected]) for that and when he came on next day. At that time I was not at my house...

DEAR SIR
I PURCHASED AN INDUCTION COOKER MODEL HD 4908/00 FROM UNIQUE STORES NIMBAHERA IN JUN 12 . I SAW I DEFECT IN THE KEY PANEL & INFORMED THE SHOPKEEPER FOR THE SAME. SHOPKEEPER SAID IT IS THE DESIGN , NOT THE DEFECT. HE ALSO PROMISED TO REPLACE IF ANY PROBLEM OCCURS & INFORMED THE RELEVANT PHILIPS PERSON. THE PHILIPS STAFF ALSO SAID HIM THAT IT IS DESIGN. SO NO PROBLEM.EVEN THAN I SAID THE SHOPKEEPER TO HAVE A NEW PEICE...

I had worked with Philips Electronics India Limited until Jan 2009 and held PF account number KN/ 23286/78020320 that was managed by Philips Electronics India Limited Management Staff Provident Fund located at:
Philips Innovation Campus
No 1, Manayata Tech. Park
Manyata Nagar, Nagavara
Bangalore

On my resignation from Philips Electronics India Limited, Philips provident fund trust had issued a cheque...

I had bought a 32 inches Philips LCD TV back in Feb 2011 from Ezone Bangalore... I decided to buy the TV only becuase they said that it has 3 yrs extended warranty (on account of the world cup 2011 offer)... Now after almost a year and half the TV has broken down. I lodged a complaint on 21-Sep-2012 and the service engineer visited our place after pleading and making more than 20 calls on 28th, he chekced the TV and said that the mother board...

Hi,

Summary: My worst experience with Philips and Philips service.
My Philips Home Theater System Model Number HTS 4750 was given for service and we found that Main board is changed and they are trying to take money from us, to replace the changed board with our own non-faulty board.
Since, I already had several bad experiences with Philips service, I had taken a pictures...

I bought a Philips Home Theater on 10-July-2011, Model Number HTS-5530, Serial Number 8909171.
Immediately after purchase and at the time of installation, we were informed by the technician that the system is faulty, We contacted the customer care department with the same issue and there was no resolution at all, then Mr. Vijay Tomar, who heads north delhi service centers intervened and after all of struggle with him we got the Home...

It is genuine request , please don't buy any Philips TV, They are not worth of a single rupee, they are liability on you, their service has LESS THAN ZERO points , I bought one LED tv spending Rs.1,30,000 with 2 year warranty, that tv stopped working within few day of arrival after a lots of effort (around 3 months) we got new tv and that tv stopped working after 2 days of arrival and again after LOTS LOTS OF EFFORT (around 4 months)...

Sir,
I had bought Philips DVD Player (Model No.- DVP3608) + A Philips 5.1 Channel Speaker (Model no.- DSP2600) From Star CJ Channel. The Device worked pretty well for about 7 days but later on the DVD player started to cause problems, the DVD player hangs a lot. And sometimes the DVD player stops reading DVD's . I Tried contacting the Star cj team regarding my concern but they said we are not responsible for it . Later on i addressed...