Claimed

Philips India Complaints & Reviews

1.3
Last updated Jan 17, 2024
Complaints 1700
Resolved
422
Unresolved
1278
Quick Links
Statistics
Share
Contacts

File a complaint to Philips India

Having problems with Philips India?

File a complaint and get it resolved by Philips India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Philips India
Customer Service Contacts

Philips India Phone Numbers

Toll free
1860 180 1111
319
160
1860 200 0129
229
163
1800 102 2929
119
87

View more phone numbers

Phone
+91 22 6691 2000
86
36
+91 44 6650 1000
53
32
+91 80 4189 0000
48
25

View more phone numbers

Philips India Website

Philips India Head Office Address

9th Floor, DLF 9-B, DLF Cyber City, Sector 25, DLF Phase – 3
Gurgaon
Gurgaon District
Haryana
India
122002

Philips India reviews & complaints page 68

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
pulakkumar
from Chennai, Tamil Nadu
Report
Copy

Lack of commitment to service

Address:Chennai, Tamil Nadu

The Philipse India service center at Chennai, Adyar (Indira Nagar) were unable to repair my Audio Set and then offered to buy another one with 30% discount. Despise gining them a DD of Rs. 3620/- for a new system (AZ1852) they did not deliver the product. I am waiting for four months for shipment....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
varun vishesh
from Mumbai, Maharashtra
Report
Copy

not got the actual product as shown and stated

Address:Jaipur, Rajasthan

i have ordered the philips sgh 4520 in ear headphones as it was shown in the photos on sites but the product came just opposite type and appearance so i have seen the product code and product on the official site and this was not same as i got
so please help me out...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
hkb@42
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not working properly

Address:South West Delhi, Delhi

New Delhi-110046
Dated :16.05.2013


Subject : Complaint of Food Processor, the product of Philips.

Sir,

It is to inform you that in December, 2011, I have purchased a food processor of philips company. After purchase, I have faced so many problems with your food processor. If we see the history of online complaints made for repair of this food processor we will be surprised. Sometimes...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
abhi220589
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No Demonstration

Address:Pune, Maharashtra

Hello All,

This is Abhishek Pardeshi. I bought a food processor from rom on 27th April. I wanted the delivery on 1st may.
They delivered on 3rd May after calling their customer care for 2 times and even visiting their local retail shop.

Now talking about demonstration. Croma people promised of demonstration within 48 hours of delivery and still
there has been no response. I'm totally dissatisfied...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
purbi
from Indore, Madhya Pradesh
Report
Copy

No response from the service center

Address:Indore, Madhya Pradesh

hello...i am from indore, M.P
i purchased a hand blender from philips a few years ago...but due to some technical problem it stopped working...so i gave it to an authorised philips service center :M/s S.K Electronics,G-2, prakash tower, Y.N road, Indore, on 23/02/2013.
they assured us to solve the problem by changing the motor and the main cord...bt due to the lack of availablity of parts from philips they asked us a weeks time.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
naveen.amarwal
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

plastic body

Address:Kutch, Gujarat

Its first time i connect with pehredar, due some porblem with philips in past days my relation with philips is very good and but in the case of induction Cook top 4907 i got problem Induction cook top plastic body started cracking from both sides which is increasing day by day proving a poor manufacturing quality but philips don't accept problem in under warrenty. Induction puchres date 6/11/2012 and complant rised at 16 march 2013.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sreetu23
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Philips power system

Address:Bangalore, Karnataka

Hi - I had problem with my Philips power system and hence gave it to the Philips service station in Banaswadi for repair. they initially mentioned that it was the belt issues and got it replaced, when I took home, it was not working and then when I got it back to them, they mentioned it was motor issue which was again replaced, later when I had the same video display problem, they mentioned that the lens will have to be changed and got it...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vandna Jain VJ
from Bengaluru, Karnataka
Report
Copy

non-responsive service centers

Address:Agra, Uttar Pradesh

this complaint is against philips co., service care center of agra . its been two months that our appliance(mixer grinder hl7610) is kept with them and even after constant calls they are misleading me and giving lame excuses regarding the damages in it. the co. is not at all serious about the problems consumer is facing....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sreerag Nair
from Bengaluru, Karnataka
Report
Copy

Poor service

Address:Bangalore, Karnataka

I had a problem with my Philips LED 32" TV...
I had called up the costumer care and they had sent a mechanic. Later he had agreed to replace the part within 2 days. But its almost 2 weeks and they still didn't replace. Nowadays they are not even picking our calls. When they picked the call they had a rude and annoying behavior....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Gyan Sagar
from Karad, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Services

Address:Maharashtra

I have submitted the MP4 (Audio Device) to Philips service centre, as I found some problem with the same. The set was under Guarantee so the service centre employees told me that they will replace the set and provide me the same in eight days.They provide me as per their promise, but when I checked the set, I found the set was dead at the service centre itself.They again told me that they will replace the set and provide me the new one....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jasbirsingh7252
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

LCD NOt Repaired

Address:Faridabad, Haryana

I jasbir singh logged complaint on dt 12 mar 2013 against complaint no PGUR[protected]. Engineer visited and told that next day you get call from delhi someone will come to collect the LCD as some parts needs to be replaced.

When I have not received any call after 3 days(15th mar) then I called to the engineer and he told that need not to worry as part can be replaced @ my home and in next 4-5 days as he will receives the part...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
svashok
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

philips 23 lcd tv

Address:Hyderabad, Andhra Pradesh

THE PHILIPS 32 LCD HD TV IS WORKING GOOD BUT WHEN I CONNECT TO HDMI THE TV WILL SUPPORT ONLY 480p - 60Hz RESOLUTION ONLY WHERE THE PRODUCT INFORMATION TELL THAT IT SUPPORTS 720 x 480p - 60Hz
720 x 576p - 50Hz
1280 x 720p - 50Hz,60Hz 1920 x 1080p -50Hz,60Hz

SO THIS IS THE PROBLEM

I HAVE COMPLAINT TO PHILIPS CUSTOMER CARE THEY SERVICE PERSON CAME AND CALL TO ANOTHER SERVICE PERSON AND TELL...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Saravanan.Ponmudi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Servicing on defective product

Address:Bangalore, Karnataka

Hi,
I am Saravanan Ponmudi. I bought a 40 inch LED TV on 22.03.2013 in Denmark and brought it to India with an international insurance.
I found it to be a defective product as it was not turning on at all.So I called up the customer care and registered a complaint on 25.03.2013.
A service engineer inspected the TV and said it has a problem in the Scanner PC and went back.
Then I had to follow up with the customer...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Shiv kumar rastogi
from Mumbai, Maharashtra
Report
Copy

no company's response towards my complaint

Address:Farrukhabad, Uttar Pradesh

Sir i have bought a philips LED 32" on last december. unfortunately it was dead since previous month. Despite of my complaint in the philips india ltd.on 6th march, there was no good response from the company. still from 12 days my LED is not being repaired.
i have got very desperate response from the company.
yesterday one company boy came to repair the LED but he was having a wrong plate so he was unable to repair it....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
T
TANMAYA123456
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

WUB1110 Wi Fi Adapter & BDP3200 blu ray

Address:Pune, Maharashtra

Hi ,

I brought Blu ray player BDP3200/94 on 3/March/2012. though it was wifi ready so i brought wifi belkin USB wifi adapter. however it was not supported by blu ray.

As mention on BDP3200/94 manual "to use wifi you have to use Philips WUB1110 Wiifi Adapter".i searched all the shoping websites like croma,ezone,flipkart etc etc i am not able to find this product.

i checked it on Philips...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
abhi054
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Forgery job offers

Address:Uttar Pradesh

SIR, MY NAME IS "TARUN KUMAR" WITH EMAIL ID "[protected]@gmail.com".

ON THIS THURSDAY, 14/02/2013, I HAVE RECEIVED A CALL CLAIMING THAT THEY HAVE RECEIVED MY FULL PROFILE INFORMATION FROM MONSTER. HIS NAME, AS HE TOLD ME, WAS "RAVI MALHOTRA". HE TOLD ME THAT HE IS FROM PHILIPS INDIA AND IN RELEVANCE TO THE URGENT REQUIREMENT IN THE COMPANY, HE CALLED ME FOR A TELEPHONIC INTERVIEW. HE STARTED...
Helpful
Be the first one to find this review helpful
Found this helpful?
6 Comments
Report
Copy
A
Amit Nevatia
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective LED TV

Address:Gurgaon, Haryana

I got a Philips 3D LED TV model no. 46PFL8577 on 24th January 2013. At the time of installation the TV was found to be defective.I placed a request for replacement of the defective TV and was assured of the same within 2-3 days. Now it is more than 20 days and no replacement has been provdided. Everyday, I am assured that the replacement unit has been shipped and will be delivered in some hours, but it does not come. Finally, I was told that...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
K
kashifs38
from Srikakulam, Andhra Pradesh
Report
Copy

Delay in replacement of TV

Address:Bangalore, Karnataka

I Purchased Philips LED tv on 25.12.2012 and within a month tv stopped working i complained to customer car on 28.01.2013 about the problem they told within 48 hours their service man will come but they failed their promise after repeatedly calling servicemen came on 02.02.2013 ie., after 5 days he told its a defective piece he will replace and give it he took our signature on replacement form and took a copy of bill with him till now there...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nitin2013
from Mumbai, Maharashtra
Report
Copy

Not Resolving customer problems

Address:North 24 Parganas, West Bengal

I have purchased LED TV of Philips from Pantaloon Retail (India) Limited, Rajarhat, Kolkata on 29.10.2012. After 3 months (approx) on 30.01.2013 my TV stopped working due to some technical problem. After that on 31.01.2013, I have given a call to the customer care o Philips and filed a complaint. After that on 02.02.2013 one of the technical person from there side came and told that the PCB board is not working and have to change PCB board,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
viru5757
Report
Copy

free gift not received

Address:North East Delhi, Delhi

dear sir,
me virender singh i oderd a camra .ur call center tell me u will take 3 free gift with this product.
but when i receved this item free gift nor receved. i call custmer care he tell me .free gift reched u 2 days. now after 10
days free gift not receved .my lot of money wast in call u.now i want plz u play my oderd recarding when i oder my product.

...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy