Philips India Complaints & Reviews

I am really tired, highly disappointed as despite of my repeated calls and mails my above captioned complaint is not yet resolved after almost 60 days. I have made several calls to Philips LED TV customer care no.[protected] but all customer care associates are giving me the contact no of concerned service centre (in Mumbai comes under Bhayander area in Mumbai suburbs), asked me to speak to them beside assuring me to escalate the matter...

I have purchased the philips product from amazon.com on august 12 2018 and the product stopped working within 1 month of purchase, i have contacted amazon but they said that the return window is closed and asked me to contact the manufacturer to avail the warranty for the product. When i have contacted the philips costumer care service they promised me that they would come home and see the product and return it but now they are refusing to...

Hi,

My name is nishant mungekar, i have given phillips tv complaint on 31 july 2018 the engineer person come to my home and took rs 2000 he told with in 15 days problem will resolved. I have sent lots of msg to facebook phillips and i have followed up to that person but till date not resolved. I have took phillips manager no and called them last monday but still no action. I will not able to watch my tv from last entire month.br...

I have received the item of a smart watch and a power bank (Philips, made in china) cashbackkart.com, on[protected], order no. Dhcbk68634818. The smart watch is unquestionable but the power bank is faulty. Firstly the in put slot to charge the power bank is not working, secondly the led light is not in correct position.
I am a regular online buyer and never stood before such faulty product from any other online provider. I want immediate...

I like to put forward a petition requesting to cancel trade licence in hyderabad and seeking the complainants support. Tv faulted with in warranty and acknowledged fraud by its own staff and avoid taking calls, no response to text or complaint and products being laid over months. Can't buy new one in awaiting and they answers so ethicless if responded, breach of contract, harassment by staff located locally and in delhi. [protected]. Got...

Philips portable bluetooth speaker at10 black. Purchased from chroma, gip-2 noida on 20.11.2017. The product is not working. Lot of noise is there. Visited authorized service centre on 04.09.2018 at m/s aman electronics, d-161, 2 nd floor, sector 10 noida.
As per them it is a signal issue and so they can not help me. While other audio system (Fm) are working fine in the same location.

Please resolve it immediately. The...

I had bought a sound bar on 02/07/2018 htl1032.21, which started giving me troubles from 17th july, so i complained and a service engineer came who said there is an issue with one of the parts which needs replacement. And since than i haven't heard anything from u guys.

I have been calling customer care and the response i get is there is an inner dispute which is causing the delay please wait for 7-10 days and now it's been...

I am Dr Richa, I had purchased my Philips TV, and when it stopped working I had filed a complaint and it was taken for repair next day. And now it's over 2months no work up on it and when I said I need to file a complaint your employees says do a
What you want we don't care. Shameless on your part. I thought it is a reputed company but after seeing after sales service it's confirmed that you are fraud and your employees are manerless....

Diear team,

I sharvesh kumar using an ultra slim t. V. Model no-21pt3626/v7, i'm facing the problem that is factory mode open in our tv from last six months. Many time i requested to your customer care for repairing the tv with remote, because my remote is not working. But every time they was canceled my request and not a single engineer visit my address for resolve the problem. I also agree to pay the charge of your service...

We have given a headphone for replacement on 3rd july 2018 till now there is no response from your end i have tried to call to the customer care they are not responding properly and they have given the Area Manager Contact his name is Mr.Senthil kumar he is not picking the call from my number so i have tried from a different number he is picking the call till now i am waiting for my product replacement MY Complaint No is :[protected] ....

Hi,

I had registered complaint (Mum[protected]) on 7th aug’18, mentioning that the sensor of the small keyboard provided along with my philips tv is malfunctioning (A major constraint to the tv being used as smart tv). Till date i have called twice at the customer complaint number[protected] reminding them of nil response, but i haven’t received any call yet from either the company or from any of its authorized service...

I bought my first philips 5.1 home theater few years ago model number hts 5520 and it was amazing. For all these years i have been using this and didn't even bother to upgrade it. Not being the reason to afford another brand or model but i was really happy with the sound quality.

Until it got a small defect and philips service ruined it completely.in the month of april/may 2018 there was this small power blinking issue and...

I have purchased philips 43" 4k led tv 3 yrs warranty but after 1 yr the display is dead then i submit the tv on 22/07/2018 in philips service center happy care service center, hari nagar, new delhi. Till now no one can tell me about my led tv every time they told me sir your problem solved within 7 or 8 days pls help me to file a complaint against philips & happy care service center

Regards. Manu kumar
Mob : [protected]...

I bought a phillips food processor and got this free couple movie ticket card from them. But i tried to access their website http://philips.bigcityexperience.com/

But i am getting error message that services for this domain have been disabled. Please resolve this matter or issue me another card. This is bad customer experience that u give him card which cant be used.

Also one of the internal food processor machine...

I have lodge a compain for my speaker spa8150b as one day suddenly it stopped working... Two of so called enggs. Came to fix this issue but no body till date resolve my concern and it has passed more than 1 n half mnths... Both of them came and they noted down some numbers and went... Till date nobody came, nobody called and nobody even bother to know if my issue has been resolved or not... Pathetic service of philips... Feels disappointed...br...

I have purchase tv in the on 1 april 2017.. And it installed at home 1 - april-2017. This tv was purchased one year before. Yesterday evening the date 6.8.2018 tv made on after one hrs its display got blind and only power indication is showing... After few second smoke appear back side from the tv.. We quickly made its power supply off and remove power cable.

It has 5 year warranty (3 year warranty + 2 year extended warranty)...

I have published led tv on 1/6/2018 and became dead on 15/7/2018 complaint registered on 17/7/2018. I was told that circuit of the tv has become dead and needs to be changed.
It was told by service head mr. Satyaveer singh & mr. Deeraj jain that they have placed orders with company to supply the defective part. On 12/8/2018 it was intimated that part requested was not supplied but some other part was supplied by the company. New requisition...

Tv purchased on 1/6/2018 became dead on 15/7/2018 sms sent, complained on service center. Due to replacement of part lying dead. Part demanded by service center was still awaited from company. Please replace defective led tv with new one as can't wait more.
It was told by mechanic that circuit of the tv has become defective and needs only to be replaced. Ordered part was not sent by company and sent some other part so still it to...

I have purchased surge protector for my computer but i had not seen any warranty card and test certificate inside the packet. The product code is[protected]. If the material is found spurious, then how shall i get the replacement. The store will not be able to get it replaced. This is serious dereliction of their responsibility and the matter is required to get addressed by their head of marketing or ceo....

We are facing display in our tv since a month now.
After complaining to customer care of philips (After sales services provided by videocon) and also agreeing for display part costing 16000/- there is no provision for repair.
According to them part is not available. Now this is pure harrassment to us.
We are tired doing follow up with them.
Now we really want a replacement for our tv. Or we would take this matter...