What the bloody stupid #s are your philips area service staffs???. How dare them are, especially the service technician
And its battallions of malappuram area service dealership. Its shame on your whole philips india pvt ltd. Company. Not only for your malappuram branch, but also for the entire philips company for appointing such a useless # dealers at malappuram division as your service dealer, not only that another irresponsible fellow, service representative, because a company representative must be sincere and trust worthy to his designation.in my opinion, service technician and manager not at all fit enough to put on designation as service manger because of the bloody misbehavior approach that i had from your malappuram area service section, specificaaly from stupid fellow... An bloody irresposible service manger, i had ever seen.
Before that, myself giving brief description about me,
Myself mr. Kunhimarakkar from tirur, malappuram district, kerala. Had purchased led tv philips 40pfl 5059 fhd tv from my nearby store naming kk moideen & sons 1.6 months ago. But for the last 3 weeks, the picture found to be darked by a half portion of the screen and not only that it gradually get spreading day by day. Due to this reason, i registered a complaint to philips authorised service centre through my personal phone number and an service technician reached my home after 2 days of complaint registration. After through inspection of my tv, the technician revert to me that, " he will come after 2 days, he have to check ones more for the exact trouble". This is his reply, he never given atleast the prorbable reason for the picture darkness. He leave my home giving his contact number to me. After 2 days i didnt get any calls or response from technician. At that time i decided to call him back for remembering about the complaint. But unfortunately he didnt attend my calls. There is no response from him. Still today ie, 25/7/2018, i m continously trying to contact him through phone, but he never ever attending the call. This is the actual problem that myself facing. Now currently our warranty period getting to be exhausted, the defective is not yet replaced. Now my needs to rectify the problem of display or picture without any more payments urgently... Thats my necessity, because, its only due to the irresponsibility of your service staffs that this things had more worst. I had the clear cut solid evidence for all the complaints that i had explained above, the service report copies undersigned for each complaint report remains in my hand.
So, under this circumstances, i need urgent replacement of display unit of my tv set. Otherwise i will surely proceed with leagl actions at consumer court.
Now, today its 25 of july 2018 now think, how irresponsible stupids are your malappuram authorities. Really its shame on you. Myself concluding with that. This is my final mail warning regards the coolant leakage. If you didnt takeany favourable decision or action against this within 3 days, i will surely proceed with legal proceedings and i will show its after effects. One more advise to philips india pvt and service centre, malappuram is that, customers are your kings, you have to keep in mind and treat them with atmost care, then only you can achieve growth in company profile. So in order to achieve that you have to remove the dirty staffs like stupid service services centres and their staffs.. All the matters that i had discussed above have clear cut evidences in my hand. So think, proceed and find an ultimate solution for this, within 3 days. For any further details, contact onto [protected], [protected]
Philips India customer support has been notified about the posted complaint.
