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Philips India Complaints & Reviews

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Last updated Jan 17, 2024
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Gurgaon District
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122002

Philips India reviews & complaints page 21

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P
pis143512pis
from Srinagar, Jammu and Kashmir
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delay in repairing/replacement of philips bt64b portable bluetooth speaker (black)

Hello there

I placed an order for a Philips BT64B Portable Bluetooth speaker (Black) on Amazon Online Shopping site on December 7, 2017 and received it on December 19, 2017 (order number:[protected]. It has a one-year warranty.

After some days of its delivery, it was found that this speaker did not have enough battery backup, so, I put it in the authorized Phillips Service Center (M/S. AAY AAR ELECTRONICS),...
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Pritam Padhy
from Bargarh, Odisha
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hilarious after sales support

Address:Koraput, Odisha, 764020

Hello there,

Using philips products since last more than 10 years now but the service i'm receiving since past couple of months is just hilarious.

I'm continuously raising request about my 42pfl6577 led ddb television and yet there's no positive response from the service team not just that they're not even visiting my place to get the same fixed and closing the complaint from their end giving false updates.br...
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M
Madake Akshay
from Panaji, Goa
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headphone replacement

Address:411027

I bought an earphone on 1st august 2018 with 6 month warranty. One side is not working so, i tried to replace that in philips service centre at pimpri in pune maharashtra. I have contact service centre. They told me that there is not available headphones from last 2 month. I was submitted my headphone 3 month to service center till not replace my headphones and customer care nit receiving the calls so i want to complaint on philips company...
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M
Madake Akshay
from Panaji, Goa
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headphone replacement

Address:411027

I bought an earphone on 1st august 2018 with 6 month warranty. One side is not working so, i tried to replace that in philips service centre at pimpri in pune maharashtra. I have contact service centre. They told me that there is not available headphones from last 2 month. I was submitted my headphone 3 month to service center till not replace my headphones and customer care nit receiving the calls so i want to complaint on philips company...
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R
Revathi Chandrasekaran
from Coimbatore, Tamil Nadu
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led

Address:600093

My philips led tv speaker doesn't work. I have to try to reach your. Customer care all numbers are disconnected. My area code us 600093 its come under chennai arumbakakam philps authorized service center once i call them they said i should register compliant through customer care only they doesn't take complient directly. They came me[protected] it doesn't work, and[protected] this number also doesn't work. I am feedup to reach your customer...
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D
divith
from Bengaluru, Karnataka
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tv replacement

Address:570025

Hi,
Myself ramesh, from mysore
Have warranty of my philips tv 48 inches, due to some issues they changed panel 6 times, later on 6th of november i got a call stating they going to give 50% of money on the purchased bill, but i asked for 80% cash back o else to get my tv replaced, and it's been a month, but still i haven't recived cash back, o else tv replaced and i didn't got the call back too, kindly check and do needful...
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R
Ram1968
from Kota, Rajasthan
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very poor service

Dear sir,
My philips trimmer was not working form one week so i went to registered philips customer care named as"jain communication" at alwar rajasthan.
I have registered complaint and submitted my trimmer as on date 16 november 2018 and after that i am repeatedly following against my complaint.
I have personally visited 3 time regarding my complaint to customer service center but they are manipulating me all time.br...
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A
abhirambagri
from Bankura, West Bengal
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philips led tv

Address:700007
Website:[email protected]

I have a complain regarding philips led tv (Model number - 32pfl3230) under warranty 3 years (Purchased dated -10.06.2016) for not working properly on 28.09.18 under job number - k.27.9.18.103 but no action hasbeen taken till date. Even after regular calls and complain from 28.09.18 we are asked to call custamer care of philips by the service center and vice versa. Its seems that these people are trying end warrinty period so that afterthat...
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H
Harsh Raj Patel
from Chennai, Tamil Nadu
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philips earphone she1505bk/94

Address:628004

Hi
I purchased Philips Earphone on 6 July 18 and it got damage. One side working and another side not working. Then I send it to GURU ELECTRONICS SERVICE CENTRE at Tuticorin(Philips Service Centre) on 29Aug 18.
Now more than 4 months completed as todate., That service center man is not giving my product return. Every time he is telling "need one week more" for resolution of complaint.
His Job no. 2477470/00589 dated 29Aug...
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Address:Chennai, Tamil Nadu

I have given my bluetooth for service on 5th july 2018 at clarity electronics (Adyar), chennai -600020 as one of the side is not hearing properly.
Since the product is within the warranty period, i was informed that it will take 1 month time to replace the product.
When i went for enquiring about my product, i was said still the product is not ready and the case went on for 3 months like this and then i have contacted
Area...
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Address:560037
Website:MRT ELECTRONICS

Hello Team,

I had given for a headset replacement at MRT ELECTRONICS Bangalore as it was under warranty period.
Model Number Philips SHQ 1205 7-8months ago but still they have not replaced it. They say product is not available and they will refund the money back. They are giving various dates and Various answers but of no solution.
I need my money back as it is been already so many months.
They are just...
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A
antu mishra 1985
from Kolkata, West Bengal
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philips led tv

Address:700120

Hi,
I am Bal Krishna Mishra, i have purchase a 32 inch TV on 03/07/2016 with three years Warranty, on 21 st nov my TV's Display does not working, i contacted on customer care no.[protected], first they behave rudely with me with an unprofessional way, but when i requested they lodge my complaint and told me that within 72 hrs. service person will visit your place to repair the TV, but after 72 hrs. nobody was come and when i call...
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S
suvendumishra
from Bengaluru, Karnataka
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no repair and replacement and service within warranty period

Address:Bangalore, Karnataka, 560062

I had purchased a philips 48" fhd48pfl4, as on 1st january 2016 from metro cash and carry india pvt. Ltd. Ref invoice no.350v1400372 for rs.39999/-. With three years warranty.

As on 24th sep 2018 noticed issue on picture quality, it was not visible at all.
24th sept 2018 registered a complain for the same. Ref complain id:- ban[protected].
After 5 days the technician has visited our house and found that there...
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Address:Mohali, Punjab, 140301
Website:Phillips & Amazone

Dear Team

I have purchased Phillips model no MMS8085B/94 on 20-Oct-2018.Voice of both speaker have stopped coming with effect from 3-Nov-2018.Have raised complaint on customers care with complaint no SUP001/582947 on 11-Nov-2018 & SUP001/586617 on 27-Nov-2018but till date no one have contacted for fixing the issue. Customer care number is also not contactable since than. Worst experience of buying Phillips product from Amazon...
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P
pad2018
from Mumbai, Maharashtra
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compliant #gur1311180082 is still pending for led tv

Address:Faridabad, Haryana, 121008

I have compliant ed regarding led tv was not working which is still in warranty period. The service engineer came (13 nov) and said the on-off circuit is not working, the ordered will come in 10-12 days and fix the same. But know 3 weeks gone the part hasn't come and said it will take another 3 weeks (After 15 dec). This is the only entertainment source for my family and you take 1 1/2 month to repair my led and it is also not guarantee??...
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R
rahulporwal
from Pune, Maharashtra
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earphone- shb5950

Address:Pune, Maharashtra, 411014

I have submitted my earphone to the authorized Philips service center Electro care point Shop no.5 Mantri park Behind kothrud bus stand Tejas Nagar, Kothrud PUNE- 411028 on dated 26/09/2018.
Workorder NO.9575
The earphone are in warranty and have confirmed that i will get replacement, but its been 2 months and they are not responding and giving false commitments. and not replaced my earphones
my contact no.[protected]...
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H
hemantrnaik
from Mumbai, Maharashtra
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led tv

Address:Mumbai City, Maharashtra, 400053

I purchased led tv model 42pfl4150/v7 in november 2015. It has got 5 years comprehensive warranty. Today i made a complaint as its picture is not coming. I was told 1350 rs will be charged for service engineers visit. But as per warranty it should be free of charge for servicing and replacement of part.. How can you charge me for services when it is covered under comprehensive warranty... I will be happy if my complaint is resolved.. Hemant...
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M
manish0202
from Delhi, Delhi
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television

Address:Bagpat, Uttar Pradesh, 250609
Website:www.philips.co.in

I bought a 43inch smart ultrahd philips tv and its display got black and then i called philips customer care number and registered my complaint on [protected] and the same day company guy visited me and told me that there is an issue with backlight and new part complaint would be registered. So, i told him to do that and he registered but now when i call the company who visited me they told me that your part wouldn't come or it could even...
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M
Mansoor U Mansoor
from Bengaluru, Karnataka
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warranty claim for philips tv model number 43put7590

Address:560079

As per the above issue im tried to calling customer care but they not response my call am facing issue form past 2 month my tv display not working since 2 month i contact so many time to your svc point agent prasanna mobile number [protected], [protected] and they telling there is no part available to your product so you can contact to manufacture they giving scode s68439 as a customer afire purchase a product form the company end i did't get...
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A
amitsinh1034
from Vadodara, Gujarat
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bluetooth replacement

Address:Vadodara, Gujarat, 390020

I was using phillips bluetooth since june 2018 it was under warrenty period.
it was not working properly so that i have returned it to service centre on 9th oct 2018. but still they have not replaced it neither they have updated me the status.
my complain.
M very irritating with such kind of reference. No one picking up the call and responding.
Pls look into the matter.
invoice no ( via Flipcart)-FAAAHN[protected]...
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