Philips India Complaints & Reviews

I purchased a 55 inch led tv with 5 years of warranty i registered the complaint on 6th april 2018 that my tv screen has gone black it's been almost 2 months. Engineer's visited my house they told that the set will be replaced but when i contacted the kolkata's branch manager "sadiq khan" he said that philips company has been shut down so we can't do anything.
I need a replacement or i need my money back... Worst service and i will...

I bought food processor on 26 th may 2018. Within a week i use chutni jar only two times. Unfortunately second time when i made coriiender n mint leaves chutnet the blade is broken in jar. What type of worst product this is!!! I am shocked. I want to replace or change the model. I took four years warranty too. I have no more words to say as a bought this product on its high price. I bought it from croma aashram road in ahmedabad. Where sales...

I submitted a complaint to the company's customer care multiple times, at first it got rejected without any action. Later, when i called i was assured that it would be taken care, but then nothing happened. So, when i called again they said that u will be called up by the local dealer. The local dealer said that he does not have any technician to do the required work and hanged up.

After that, i haven't been contacted or updated...

Hi,

First of all take my complaint no.: kol[protected].
Or you can use my registered contact number: [protected].

3 weeks ago on 05may2018, i raised one complaint that my tv is not turning on and needs to be repaired. On 07may2018, a 3rd party technician visited and told the motherboard needs to be replaced and charged a fee of rs900+gst.

After that, i haven't been contacted or updated on...

Worst service ever. Please anyone don't buy any products from them. They are a cheat. They don't provide good service. I bought a tv here with 5 years warranty, now the motherboard has been burnt. Now they are making up stories and it's been 10 days still i didn't get my tv repaired. They even said that philips company has been closed down. See you i consumer court....

I have got 3 years warranty for my led and after an year later i m facing the problem of auto on / off n more and after contacting the customer care they are asking me a sum off 1100 for the visit of there engineer. How come this is possible on paying money in warranty. Unable to contact customer care again on there number39404040. Help me with this product......

I purchased philips bt 4200 bluetooth speaker about a month ago, but the battery does not get charged. After a few minutes the charging stops. While playing it is mandatory to get the speaker connected with usb.

When i purchased it used to work fine but now when i connect it to charging point after some time the charging stops. The charging indicating light gets turned off and when i play the speaker without charging wire,...

I am using Philips 24” Full HD LED TV past one & half year. And the performance is during past duration is good. But now faced the Display issue – Horizontal white lines are appeared on the screen (top & bottom) frequently (once in 3 sec continuously).

Since the above issue, I had try to contact Philips TV customer care service center many times past one month through Philips customer care contact center, But till now...

Last two years back I purchased new led Philips 93 LED TV they provide me 5 years warranty also right now I am try to call customer care but no response from them,
That the reason I called another one service person and he changed small thing and ask 1000 Rs and I paid also my question is what he telling Philps provide all spare parts but service charge is 1000.
He will not took more than 5 min to change it but take 1000 Rs....

I had purchased a philips 39pfl6570 led set from great eastern, berhampore, murshidabad, west bengal, dated 25/10/2017. Few days ago my tv remote has not working properly, in this connection i call to customer care and after fore days their representative came to my house and he was opened the tv and damage the tv during servicing. After that he told me that the panel of the tv is damaged, so he told they called to company and relapsed the...

महोदय,
मैंने जून 2017 में एक फिलिप्स स्मार्ट टीवी 39 इंच का खरीदा था जो अप्रैल 2018 के पहले सप्ताह में खराब हो गया | दिनांक 13-4-18 को ऑनलाइन शिकायत दर्ज कराया जिसका न. कम्प्लेन LUC[[protected]]...

महोदय,
मैंने जून 2017 में एक फिलिप्स स्मार्ट टीवी 39 इंच का खरीदा था जो अप्रैल 2018 के पहले सप्ताह में खराब हो गया | दिनांक 13-4-18 को ऑनलाइन शिकायत दर्ज कराया जिसका न. कम्प्लेन LUC[protected]...

Sir i have buyer philips juicer model no hr 1832 almost 1 year. My complaint is about the juicer whose left pocket has been broken i have called on the customer care number but no one is answering me and every time they used to say that the technician will call you or you will getting a call within the next working hours. Sir please see to this matter as my grandmother age is 90 years and everyday she needs vegetable juice. Kindly sir i am...

Hello sir

my name is seema sharma
my nymber [protected]
my complaint number [protected]
dated 10/04/2018

sir almost one month gone to my complaint
no one repair my tv why is this for
my tv speaker having problem, the service man say i come tomorrow
and change the speaker, he take service money from me but he not come
again and not attand my call his number [protected]...

I have register a complaint on 07th april for my tv but nobody has turned up till yet to repair my tv. I'm continuous doing follwo-up with their team but facing lot of issue.

I'm finding very difficult to get in touch with philips customer care representative over the phone. I tried more than 100 times & got connected 3 times only. And also after connecting there representatives are disconnecting the call in between of communication...

TO,
THE CUSTOMER CARE MANAGER, DATE – 1ST MAY 2018,
Kolkata (Eastern Regional Office)
Regional Marketing Manager – Lighting
Philips India Limited
7, Justice Chandra Madhab Road,
Kolkata - 700020, India.
Tel : +91 - 33 – 24867621
SUB – Replacement Of Defective Led Bulbs Within Guarantee Period.
Dear sir,
I would like to inform you that Philips 9w Pack Of 12 Led...

On 22nd of april we purchased a sound bar of philips and today its 29th, , no installation has been done and on top of it every time we call up there customer care, they tell us you yourself have postponed it, even after getting assurance from their vikroli manager of next day installation of our sound bar, no one turned up and now no one is picking up, neither the vikhroli service center no the area manager--not even the field engineer.br...

Hi - i have a philips tv (Model uhd led 42put7590-fda).. Currently it is not functioning... I have on 16th april 2018 lodge a complaint on[protected] and was provided a complaint ref no. Mum[protected]. I have even send my complaint on email to philips. [protected]@pemail.in on 20th april 2018...

Inspite of continous follow-up till date not even a single philips executive have contacted us to repair our tv.. On email we were given...

Dear sir/madam,

It’s been very disappoint to know, such a big company is least bothered about customer service, it’s been very long i have been writing to resolve my issue i failed to here from your end.

I have purchased philips led tv model no – 43put7690/v7 on 7th september 2016 from vijaya sales & appliances, ambernath with the warranty of 2 years from your organisation. The service person has visited...

Sir w. R. T above subject, as per my complaint technician attended and got repaired, but due to some negligence in fixing my speaker failed to function. More over charges also claimed more than what they said before. Technician is sandy sandeep, bill receipt no.830, united electronics service. Need necessary action.
B v narayana
[protected]...