Philips India Complaints & Reviews

Dear sir,
I regret to bring to your notice the purchase of a philips uhd led 49put7791 from your showroom located at palm beach galleria, palm beach road vashi, navi mumbai maharashtra.

Details of purchase are as under.

Purchase philips uhd led 49put7791 against order no 163-q-sft 270, date 31/12/2017.

Regret and protest as under.

1 the showroom has packed and delivered...

To,

Consumer complaints.

Sub:registering of complaint and request for replacement of tv

Dear sir/madam,
I regret to bring to your notice the purchase of a philips uhd led 49put7791 from your showroom vijay sales located at palm beach galleria, palm beach road vashi, navi mumbai maharashtra.

Details of purchase are as under.

Purchase philips uhd led 49put7791...

I have launched complaint on 28/5/2018 and person visited on 30/5/2018.
problem found that mother board not working. my TV is under waraantee.

why from last one month spare not available. why such type of service u r providing to customer. one month is much more.
customer care peoples have no answer
also registered complaint via chatting they gives me number of ASM and DSM but both are always busy and never...

I would like to escalate the issue with regared to a complaint given against my philips tv (Issue with the tv screen)

As i mentioned above i have given complaint on 24.05.2018 which is almost 1.3 months back regarding an issue with my tv and the same is not yet resolved at your end. Executive had visited my tv and created request 1 month back at your end for replacement against default tv. When ever i call customer care, i...

I purchased a philips led tv one year two months before with extended warranty of two years. I have raised the complaint on 05-may-2018 regarding fire in mother board but still my issue not resolve yet.
I am continuously follow up with associated persons who is handling my case but they always reply back that parts not available right now, it will take some days to resolve. Its been almost 2 months i am not getting any support. Please...

I had bought a philips juicer mixer grinder hl 7576 some time ago which was recommended by the salesman as the newest model then. I am facing a lot of issues with the product ever since i purchased it and would not recommend it to anybody. Today, i was so fed up of this appliance that i have finally decided to pen down my thoughts about it.
As a little background, i am a huge fan of philips products and most of the products in our...

Hello,

I had purchased philips tv 4 years back through flipkart and it had gone faulty last year. Subsequently the same was replaced and again within 8 months the new one too has gone bad.

I called up philips for service on 8th june, but they are refusing to do repairs on the ground that i don't have the bill for the replaced tv.
Bill was never given to me as it is a replacement product.
Tried...

Dear team,
With reference to complaint no. Aur[protected]
This is namrata dargude from nasik, maharashtra.
Last year 27 february, 2017 i bought philips led tv model : 50pfl6870/v7 a18 and as discussed with dealer of the showroom he told me i will get 3 years warranty on tv.
Now since few month i am facing issues with inbuilt videocon d2h connection. I have raised 3 complaints two times videocon engineer resolved...

We have lodged a service complaint for an led tv as per above cited subject whose sound was errant and at times no sound at all.

The service was attended by one mr. Rajesh having m#[protected] from m/s smart care services on the 06 june and a service fee of rs. 580/- charged.

It was told that the new speakers have to be obtained to correct the sound system and we have given our consent on the same.
br...

I have bought 43’’ led tv on 9th sept’2016 from metro mall, attached is the bill of purchase along with the warrantee card of 3 years as well extended warrantee from bajaj for 2 years.
In the month of 1st march’18 my tv screen got black out i have registered the complaint accordingly on your customer service no[protected] the service person has attended this call on 13th march’18 and notice that the led has worn out, he...

I have registered a complaint on 16/06/2018 vide complaint no. Tha[protected] in your service center. Your engineer mr. Dharmesh mob no. [protected] visited on same day and told us that control panel has gone. Our is under 5 years warranty, then also he has charged rs, 950/- as visiting charges. Kindly let me know when our tv will repaired.

Regards

D. S. Saturdekar...

I purchased tv i found display problem for the same i have called philips customer care on 18 th jun 2018, recived sms technician will visit with in 24 hours but till today no one is turned up, again and again i am calling customer care they are least bothered to give answer.

Worst service ever scene.

If it is not solved the problem i have to file compelent in consumer care

Srvice id no 445270br...

I purchased a 48 inch led tv with 5 years of warranty, but it is not working properly, half of the tv screen has become hazy. We raised a service request on 13th may 2018 and some mechanic visited us to check the tv. He found the problem and said since it is under the warranty period, the defective part or the tv will be replaced by philips. The service request number is kol[protected]. It is over a month now but it is still not rectified....

Dear sir/madam,
I received the philips qt4011/15 trimmer for men through flipkart on 11th aug 2017. Of late i am facing a issue in the product like top portion of the trimmer is not aligning properly on the bottom part so i couldn't able to use the trimmer. I am based in bangalore, can you help me in repairing the product. Please guide me on this....

I have raised the complaint on 17-may-2018 but still my issue not resolve yet.
I am continuously follow up with associated persons who is handling my case but they always reply back that it will take some days to resolve. Its been 27 days, i am not getting any support. Please look in to this issue on priority.
Complaint number :- pun[protected]
Customer name: shrikant shinde, mob: [protected]/[protected]
Issue: pending...

Respected sir, its a sad reality of your agents or authorised service centres. I'm complaining about one of your service agent *delta service * bengaluru who doesn't have manners to co-op with customers. Its waste of time by fighting with them, they aren't worried and cared about us. We had been registered for the parts replacement, since last month and it has been almost 30 days no response from them. If we tried to contact them their reply...

Hi there,

This happen recently, my philips lcd - 32 inch - 32pfl5505, have been restarting a while and few days later, it didn't turn on, when switched on only the side button lights glows. I raised a complain with tambaram philips authorized service center, the representative came and started removing the back panel, i was standing by and watching what he was doing, i saw the main board it very clearly, specifically the component...

Dear sir / madam,

I purchased a set of 3 philiphs led bulbs through snapdeal.

The copy in invoice & warrenty card & ouetr case is enclosed for your reference.

01 led goes out just after 1 year & the second one went wrong 3 months back.
Now only 1 is working as on date.

I wrote this matter to snapdeal so that i can get with you, but the respond fulishly.

Pl....

Vendor: Croma, R City Mall, L B S Marg, Ghatkopar West Mumbai-400086

Vendor's phone: [protected]

Invoice No : SLA[protected] dtd[protected]

Price Paid: Rs.2899.00

Price od 2 yrs extended warranty: 299.00

There is a serious problem of rusting of blades of juicer, grinder (wet and dry) for repeated instances. This serious problem was brought to Customer Care of Croma...

This is in reference to the request i had filed on 18.05.2018 as my tv was not working properly. So i had placed request to your service center for tv.

Serviceman suggested that, there was an issue which required a specific part.

It has been 17 days since i requested and it has not been resolved yet.
I tried to contact the service person but everytime he delays saying that "part is not received yet"br...