Philips India Complaints & Reviews

I bought philips led tv 2 years ago, whose display problem is coming. This product is warranty period.
I try to call your costumer care no[protected] but this no is not working. Then i call your mumbai office +[protected] they told me another contact no [protected] but this number is switch off.
I want to register my complaint and solve tv display problem issue....

Hello sir/madam
Out of deep anguish and frustration iam writing this mail. I had purchased philips 2.1 speaker online through amazon.com site. Voucher attached with this mail. Ever since i have purchase this, this product has given me problems. On continuous usage the voice cracks and it cracks so bad that you cant listen to the music. This happened during the warranty period. Hence i decided to take it to your phillips show room which...

I had bought a philips bre201/00 satinelle essential epilator through amazon
This is a product i have now bought twice and complained about before. The connecting wire to the epilator gets a lose connection each time (Twice) and the product does not work with smooth flow of current. Philips has replaced this once. But it's happened again. You can check your own records. I want an apology for the inconvenience caused, why is this happening...

Dear sir,
I have buy philips gc83 dry iron order no. [protected] on 06-01-18 but from this month it has not working. It in warranty / guarantee period.
I will request to please change the product immediately.
For any query you can revert on my both number or email on ramkrishna. [protected]@oberoirealty.com

Regards
Bharti mahajan
Mo.[protected]
[protected]...

I bought "Philips Beard Trimmer Cordless and Corded for Men QT4011/15 " product on 12th Apr 2017.
Last month it stopped working as it's not getting charged. I tried with multiple chargers of Philips but it did not work and now it's completely drained out.
It seems there is some problem in the battery or power supply. Please assist me or send someone to get it checked and fix this problem...

I bought the philips induction (Hd4928) a little less than a year ago. 2 days after the first use it stopped working, i complained then they repaired it 3-4 days latter again it stopped working and i again complained and the cycle repeated for some time.
Then suddenly it worked for some long time (4-5 months). Now again the cycle has started. It had came from the service center almost 4-5 days ago and today it has again stopped.br...

Led tv complaint - no response on status (Mum[protected])

I had logged a complaint on the 14th of feb'18 for a screen issue on my led tv.
A technician visited my place on the 16th. The technician said i will get a call when the replacement screen is available, however did not say when. My tv is within warranty and has not even finished 2 years from installation.

Its been 22 days and i have absolutely no...

We are being refused warranty service for our electric kettle very rudely by philips service provider because we got the defective electric plug replaced by a qualified electrician. We have brought this matter to the attention of philips support team, but they just keep raising new work orders with no action being taken. I am sure that philips understands that we purchase their products at a high premium because of the brand name and they...

We have purchased philips led tv on12.02.2018 @ bhandup west vijay sales shop. We have to install the tv at our native place alibag house. I had register for installation on 24.02.2018 @ reg. No.0278. Your representative visit our alibag house on 26.02.2018 but unfortunately we were not there. Please send your representative for installation of tv on 02.03.2018 or 04.03.[protected]@ alibag house. We will highly obliged. Sorry for inconvenience....

I am looking for a philips x2566 mobile phone battery. (Purchase on 2015)
It’s quite urgent
The battery for the philips mobile phone x2566 is out of stock
Battery not available at service center kolkata

(Philips india facebook chat respond 01 feb 2018
Unfortunately, the x2566 was discontinued in 2015 from indian market
And there is no possibility to arrange battery).

(Philips...

Bought philips tower speakers with high expectation

Unfortunately the philips product which i have bought yesterday is not upto the mark in terms of quality and functions

Request you to take back the same and refund the amount immediately to avoid further damages to company

Invoice no: m10828
Date : 22.02.18

Thank you

Best regards
Sunil siddalingaiahbr...

Big name n pathetic customer service. I bought a citrus juicer online 20days back. I recd it on 2nd Feb n the same day I used it. It was not working. I lodged a complaint. The technician said the motor is not working. Since I didn't used it even once I called up ur customer care n requested for free replacement. They agreed to provide me the same with in 2weeks. After waiting for the said period I called up yesterday morning still no response....

I purchased philips advanced slim led model number 39pfl6570/v7 a18 on 15.10.2017. There is problem of some unusual sound from statting day. When i complaine dto shopkeeper he said that it is normal and sound will stop within few days. I waited for 3 months but that unusual sound is regularly coming. On my complain service man came and repaired but sound again started on same day. Problem is also in remote. Remote is not functioning properly....

I have purchased philips basic model phone in september 2017, it got display problem in three weeks october 27th 2017 i have given to ocean mobiles velachery which is authorized dealer for philips phone. Each week i follow with them they are keep on telling next week your phone will ready like that january 5th 2018 i got my issue free phone, but it got damaged in corner, i asked them they told we will send again to philips india, wait for...

Bought tv on 23.12.2016 from vijay sales infinity lokhandwala andheri west mumbai.. Screen caught snag and not working lodged complaint 2 times mum [protected] mum [protected] but pathetic response and poor service.. Instead of repairing or replacing they just say we damaged tv. Inspite of 5 yr warranty pl help as we have faith on philips my cell no [protected]...

I have been trying to sort out a problem with my tv screen for 3 months, after being requested to send loads of information and pictures it was deemed the screen needed cleaning, not a warranty job, they put me onto eqinox for the job. They have now said that its not a clean but the panel is faulty and needs replacing and now no one at philips will listen. The tv is 18 months old to is well in its warranty. They requested proof from equinox...

Complaint number: tha[protected]
We have lodged complaint with respect to our television with specification mentioned above on 24th dec-2017. And the tv is under 5 years of warrenty. Even after 2 months no reply from vendor and we are taking continuous followup. It is totally frustrating and worst experience ever. We have purchased tv from vijay sales thane. We were not expecting this from philips which is such a renowned brand. I am...

I have purchaed philips pop up toaster from croma kandivali west mumbai o 28/06/2017 after two months white bread could not be toast i went to croma they said due to dashhera and diwali festivla i must come after festivals agin i went at that time i was told to call servvice centre i amde acompalint twice the engineer came but the thermostat problem could not be solved i am a sr citizen undergone by pass there after product was taken to service...

Complaint registered : 16th january 2018

Complaint no : man[protected]

I purchased philips tv of 50 inch and within 10 months there is problem in display. After registering complaint, technician visited my place and told some part has to be ordered. After 5 days when i called the customer care they told within 1 week they will get the parts. Even after 20 days there is no news from the technician nor company....

Hi,

I would like to escalate few things. Please let me know the process. Following are the issues

1. Day 1 - i was promised that someone will attend the issue within 4 hours but no one came or even bothered to call
2. Day 2 - the engineer came and told that charge of 400/- for opening the system and check. The product is covered in warranty
3. Day 3 - the engineer dropped the unit and damaged...