Philips India Complaints & Reviews

There is a continuous humming sound in my music system while operating. Already complaint twice before. Your service engineer has attended & rectified, but it is repeatedly happening. Product is a e-purchase of october - 17 through amazon.
Order number is[protected].
Order date - 30.09.2017
Invoice number - del[protected]
Invoice detail - hr-del[protected]
Product is in guarantee period. Please look if there is any manufacturing fault, please exchange.

Dear sir,
I am pranank sharma from rajasthan banswara district bagidora village.
I have purchased philips 3900 model led on 28 december from udaipur show room of philips dealer.
In 10 days i got following problems

1. My led was not installed in 24 hours they took 5 days for installing and they installed on 3 january.
2. It's most important to tell you that person who installed (Neeraj shah) my led don't have any manners to talk with my relatives.
That person just installed and didn't setting my led picture, color and all other thing. He also tell me i will not work you can call other person for installation.
3. Last and finally problem is now that my led setting as like picture, color, sound etc are not in proper way.
So i have requested you please send a gentleman and good person for setting that all things.

Thanking you

Pranank sharma
[protected]

During the warranty period, certains defects had developed in the set and the same was reported through csc vide docket no. Coco[protected]. Philips authorised workshop repaired/replaced the parts about four times. Even after the same, they could not identified the error. Finally on 5-1-2018 they took the set to their service station. On enquiry, they are waiting companys clearance for the next step. Please interefere and do the needful. I am very depressed with the service and no responsible official from the esteemed company after reporting my complaint from july 2017 onwards. This may be verfied with the concerned and ascertained the veracity of the case. Please give necessary directives to the service centre to replace the set since we enjoyed the performance of the tv only very little days.

I have purchased "philips stellar b22 14 w online through
Ebay.in on september 2016 but unfortunately the bulb fused on
September 2017. It was covered with 2year warranty period. I dont have any philips customer centre in my area so i lodged a complaint to philips on 27/11/2017. 2 months have passed since i lodged the complaint but there is no action from the company to replace my bulb. I urge any philips company executive to look into the matter and resolve my problem

Sir, i purchased philips home theatre 5.1 model number is spa5190b at sarava stores 6th floor at padi, chennai on 31/12/2017 @rs.5352/-, but the home theatre back side fr output option not working, all speakers are working condition. I called many times to customer care no.[protected], but they are attending the call and stay on the line upto 30 minutes every time regularly. And again i called to sarava store 6th floor, the landline number is[protected], but they are not responsing.. Please rectify the problems immediately... Otherwise i returned the home theatre... My contact number is [protected]... Name.. Vedhachalam. R (Police deptt.)

Dear respected sir.
I am suhail mohd. I was joining 11/dec/2017 phillips by ikya human resources office delhi. M y employee code-1184081.
I completed 3 days training in laxmi nagar my phillips office palki trader s. After 3 days i say my team leader ajit. Sir my training have been completed. Ajit says you can wait 2-3 days. Continue period i have resigned my previous jobs. Reason is i got a new job phillips. I call after 4 days ajit says you can wait 2-3 days. After 10 days i call ajit. Ajit says we don't hire you. I asked ajit you are not hire me. Why don't waste my time 15 days i got my last job in the your wheel.. Tottaly i asked. Ikya human resources delhi office. Who responsible all this. But ikya human resources delhi don't be do this. So i will be complaint against ikya human resources delhi offce by the indian labour court. And i will be submitted rti against ikya human resources.

I have lodged a request for philips juicer, the juicer stopped working after 10 days. No one is entertaining the request at all.

The very unprofessional behaviour shown by phillips.. Truly disappointed. The engineer has called once & now stopped taking the calls. No one has visited to check after 10 days of filing the complaint about service.

I would recommend not to buy philips product for everyone as they have pathetic service.

My complaint no. - wo160-[protected]

Actually the product is not working properly and i want to replace or make it right and i have my warranty card of 2 years..
I tried calling the customer care but it was showing busy. This kind of service was not expected. Plz improove the service.. Since days i am calling and it was showing busy.
Now about my product it is used for 6 months only. Plz consult me regarding this.

Mixture stopped working within 7 days of purchase, aske customer care about the service, they said that they ll send service person. But no one came. Till now myself booked complaint thrice for this service. Am yet to get the reply.
My complaint number was chen2806160.
Its been more than 3 months since it got repaired. No one called back even.

Worst service.

Waiting for the revert.
Varadh j
[protected]

I sri ananda charan naik plot 584 nayapalli bhubaneswar - my phone no is [protected] a consumer of your company. I had brought a philips led tv 32pfl5039 model tv from patra electronics, bda, house no 42a baramunda bhubaneswar o[protected] on dated 16-mar-2016. My invoice no -6269. But now i have seen more spot on the tv screen. One type of ghost. So i request to you please send your mechanic and repair it immediately. So please kindly send. Because i have already complain two times but i have not any response.

Dear sir/madam,

I have purchased beard trimmer on 19-11-17 in etah up within 15 days trimmer power supply was disabled and i complained in super electronics. But shop keeper repiled to submit the product in service center but i returned to chennai and submitted in authorized service center but till now no response and issue not rectified and i am so disappointed and very worst service. If there is no response again i will make this issue as serious.

Hi team,

This is regarding the sr# sup001/462415 for the product philips mms-4545b 2.1 channel speakers system. The request got closed without fixing my problem. When i contacted the philips service center aalap services regarding this issue i was told that the case has been closed and i need to contact their manager hemang bhatt on his contact# [protected]. Since then i have been trying reach him but he never answered my call. This guy (Hemant bhatt) never answers or disconnects the call.

I have been trying to reach him for last 6 weeks but he never answered. This guy is a customer support manager and he does not even have a sense of responsibility. If he is not responsive then why the customer service reps keep providing his number.

I filed this complaint (Sup001/462415) regarding the faulty product (Mms-4545b 2.1 channel speakers system). The service engineer visited my place after a week and tried to replace the faulty part (Speaker) which was also faulty. Hence he took back that part and asked me to contact mr. Hemang bhatt on his contact# [protected] for further assistance but this guy is non responsive. When i contacted aalap service they informed me that the case has been closed without my consent and they referred me back to the same person who is not responsible enough to answer the call.

L am extremely disappointed with their service and i may not purchase the philips products again in future due to such bad experience and i may suggest the same to my near and dear.

My problem is still not fixed and the warranty period is getting lapsed.

Jitendra shukla
[protected].

In bareilly there is very poor response from your service center regarding my led tv model 32pfl5039/v7 kz 5000 series. On 11 december i handover my tv for repair but still it is under maintenance. On contact in center they reply spare is not available. Please look into the matter and do needful. They told me no spare of my tv is available and they register their shortage to the company.

Dear team,
I purchased a new philips iron gc 1905 but it's spray push button is not working.
Kindly solve the issue on priority, as this product is very urgent to me, so i need it to be repaired at the earliest, as it is very bad that the new product is not working properly, didnt expected such thing from such a big brand like philips, ur quick action will be appreciated.
Thanks

Dear sir,
I ordered philips power bank 30000mah and vivo bluetooth in rs 999 and 100rs shipping charge.
Today 19/12/17 dated receive courier by blue dart (Vns) but when i opened the courier, i got local (Company name and power capacity nothing is mentioned) not working power bank and bluetooth is also duplicate, low category vivo bluetooth.
This is a very bad thing. I want to refund my amount and please do something to stop such fraud companies.

My order no: wo[protected]

Contact id: nambti.[protected]@gmail.com

Please reply sir...

I was browsing web and saw there advancement on website. It that buy philips 30000 mah power bank and get samsung bluetooth conectarte free. At just 999. I was order power bank just now want to cancel. It because i read only complaint about you when i serfed your company website on google.
Can you please cancel my order
Thank you
Kailash prasad
K. P. [protected]@gmail.com
Order id - wo[protected]

I had given my tv for service. It's almost 6 months and still i haven't got my tv back. When ever i called them they won't pick the call. I have to call then again and again, leaving my work to contact them. Always they used to say board problem that n this... No one has ever turned up till now. I have purchased 8 tvs. Now i have to purchase 4 more. If this is the kind of service coven, why should i go for philips. I really hesitate to buy philips products. This is the worst customer service ever. The agent who took my tv was mr. Harish.
It's been six months. Is my tv stolen? That person didn't even give me a complaint receipt. Worst customer care ever. Not even customer "care". It should be customer "don't care".

I buy a philips power bank throught online shop the site address is www. Wishingone.com, they are promise to give the product with free samsung bluetooth on cash on delivery
But i revived wrong product to màke samsung power bank and bluetooth and both are very poor quality and also dont give company address how claim, kindly take complaint and do the needful, as soon as possible.

Regard

Nilesh hadiya

Sir i purchsed portable recorder rr200it got repared as its recording portion is not working, though complained to your service centre at shanmugam road tambaram 600073 (Global electronics) on 27/12/17 but so far no reply. Kindly supply necessary parts and get my set repaired at an early date, as iam sr. Citizen hence the request.
Yours,
K. S. Narayanan

Hi,
I have purchased it from amazon.in on dated on 29 mar 2017. I have used it only one and after that it's not working. It has sound like working but blades are not moving. It has 2 years warranty and it is warranty.
I am requesting to you kindly look at this matter and take it seriously.

Thanks and regards
Dharamveer sharma
[protected]
Gurugram, haryana