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Philips India Complaints & Reviews

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Last updated Jan 17, 2024
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Philips India reviews & complaints page 34

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V
Vandana_2017
from Delhi, Delhi
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philips food processor-hl659

Address:New Delhi, Delhi, 110001
Website:www.philips.co.in/c-m/consumer-support

My complaint number is[protected] which was placed on 2 november 2017. The service centre-sapphire sale and sevices-located at b44a, kalkaji, new delhi., promised to send us the technician on saturday (4th november 2017). Till now no technician has come. Each time we used to call the centre, they would say the technician is just reteaching and i have left office early to be at home. The complaint is unresolved and the people at the service...
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Anil Ittyerah
from Edakkulam, Kerala
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toaster repair

Address:Alappuzha, Kerala, 690101

I am writing to you from a small town called mavelikara in alleppey district in kerala. I handed over two philips toasters, model no. Hd4815 to ramco electronic service centre after obtaining instructions from the service technician at the phipips service centre located in alleppey. This was done on[protected]. It is now well over two months and my toasters are still to be repaired and handed over to me. I gather that the heating elements...
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H
hsrshk
from Ahmedabad, Gujarat
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air purifier

Address:Kolkata, West Bengal
Website:[email protected]

I bought a air purifier ac 2887 from amazon on october 15. Since the last two days the led display has become blank. I have made numerous calls at [protected] to be told ever time that all executives are busy. Told every time to message philips to56363 to get a call back nobody's ever called back.
Terrible product and terribly terrible service..
Please look into this..
Am based in ahmedabad. Mobile number is [protected]...
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Himanshu Narayan Sri
from Moirang, Manipur
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no resolvement nor any feedback yet received for my complain no. phl-1707130159

Address:800007

Dear sir
I had register my complain for my amazon purchased product - philips led cap desk light 4.5watt (Black) purchased on 30 december 2016 my complain no. Is phl-[protected] complained on 13th july 2017 several call made to your customer care but no resolvement feedback received from your customer care only they provide me a mobile no. Of your customer complain officer sri subhrajit roy mob no.[protected] after several time convocation...
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B
binuu
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pro skin advanced trimmer

Website:[email protected]

Product code : qt4000/[protected]
Product description:beard trimmer
Month/year of import:09/2016
Problem: it is mainly about the rechargeable battery in that it is too long period to keep charge and too less period of time i can use that. While using that it is not smooth that as mentioned and comfort please look the problem for this model...
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S
shivamgoyal30
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

false commitment for air purifier

Address:New Delhi, Delhi, 110034

Bought philips air purifier ac2887 from hari om electronics.
They sold it with the verbal guarantee that the filter will last atleast 1 year if not more. This being the selling point of the purifier.
Used it for a week and it stopped working.
After talking to the customer service, the head says they dont take guarantee for the air filter. What use is their 1 year guarantee if they dont change the filter when it doesn't...
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V
vikrampr
from Kolkata, West Bengal
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philips hl1632 500 w juicer mixer grinder

Website:www.philips.co.in

I have registered complaint on 01.11.2017 and they have noted down all the detials of purchase, date of purchase, my address and told that a person will visit till tomorrow (My complaint no.-wo160-[protected]), as the (Philips hl1632 500 w juicer mixer grinder) is not rotating at all, its motor is not working and this product is under warranty and after that i have several time followed up on their customer care no. Each time they reply that...
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A
amanmaurya@1234
from Mumbai, Maharashtra
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led tv

Address:Varanasi, Uttar Pradesh

Philips tv (Model: 40pfl5059 42 inches) was bought with bill no. 256 (D-19/4/15). As it got some defect after 5 months o[censored]se, the company replaced it with another tv (40pfl4650 40inches) which also got some defect after 1year of the use (Comes under warranty period) and the company is telling to replace it. But they are not replacing it from last 4 months after frequent complaint (Complain id: var[protected]) and asking money for replacement....
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Y
yadavmahima
from Hyderabad, Telangana
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philips in-ear headphone with mic she1405bk

Address:Hyderabad, Andhra Pradesh, 500046

I mahima yadav i had purchased philips in-ear headphone with mic she1405bk headphone with 6 month warranty in online snapdeal site but it's not working i complaint to customer care he said contact to philips customer care i called so many times but their is no response i am really disappointed with philips service.. You please see this matter and help me and give me a new headphone...
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Aradhana Verma
from Delhi, Delhi
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mixers jaar

I am complaining about mixers steel jar which has cracked from it's mouth and i have not used it more than 6-7 tyms. Liquid iteams come out from the cracked spot. Its become very difficult to use this jar and that jar is very important for daily use but i am facing problem to use it. I have called to customer care number also but i have not received any response. Plz as soon as possible solve my problem because i had purchased this appliances...
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R
rhtyamkumar
from Aligarh, Uttar Pradesh
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no response complaint no. sup001/450645

Address:Gurgaon, Haryana, 122002
Website:www.philips.co.on

Dear sir
This is to inform you that i bought a philips 5.1 home theater model no. Inspa8000b/94 on 25/09/2017 from vijya sales dwarka sec 7.

I compliant your cc no. On 25/10/2017 registered complint no. Is sup001/450645

Your executive check the speaker 26/10/2017and spoke some internal parts is damaged

But today 7/11/2017 no any response at all
You are not resolve this problem so...
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A
Ananda Charan Naik
from Bhubaneshwar, Odisha
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some spot appear on the screen

Address:751012

Myself ananda charan naik of a customer of your company. I had purchaged a philips tv from patra electonics baramunda bhubaneswar on dated-16-march-2016. My model no is 32pfl5039. Today i have seen some spot on the tv screen and the sound system is very noisy. So i request to you please kindly send your representative as soon as possible to my address that i given below. My phone number is [protected]. Address - 584 beherasahi nayapali bhubaneswar...
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Puneet Aanand
from Chillupar, Uttar Pradesh
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philips 2.1 speakers mms8085b

Address:Gurgaon, Haryana, 122001

Dear sir,
This is to inform you that i bought a philips 2.1 sound bar speakers on
8th oct'17, from vijay sales, noida sector - 18.
One of the speaker was found damadged when i opened that box in my home.. I complint to vijay sales.. But they said ots not our mistake and you discuss with service centre for replacement.. After 15 day follow up withservice center. They denied to exchange and they told me to replace with...
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J
Jyotirmaya Meher
from Haldia, West Bengal
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earphone replacement delay

Address:Sundargarh, Odisha

I have purchased an earphone on 22nd of August and due to some issues i have deposited the earphone for replacement but till now 2 months have passed but i didn't receive any replacement against the product. Please solve this issue as soon as possible. I am attaching the jobsheet for your reference. The model number of earphone is SHE3205. Sir please try to solve my problem...
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H
Hariprasad 1111
from Nellore, Andhra Pradesh
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worst customer care service

Address:Rangareddy, Andhra Pradesh, 500018
Website:www.philips.co.in

Philips has the worst customer service, it is so shameful on their part that such big company utterly failed provide decent customer care service. I would never recommend any one buying a philips product ever in my life. I bought an air purifier which stopped working and i've been trying their customer service for over a month there has been no response at all, much disgrace to them...
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Dheeraj Rawal
from Delhi, Delhi
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philips customer care executive are not responding

Address:New Delhi, Delhi, 110084
Website:www.philips.co.in

It took 30-45 minutes but still, they are not responding and the call get disconnected automatically and my phone balance also got deducted around 100 rupees is deducted from my account.
I have purchased phillips bar blender hr1351/c but it is not working from last 1-2 month and no one is picking up call in customer care and they are also not responding to mail. I want my product as soon as possible....
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Two year ago i purchase full hd 3d philips 42pfl7357 led tv its 42 inches full hd and 3d tv but now not playing any hd movies and video and also input sound system not playing well..
When after 2hour watching tv half screen black aur half screen white... Its so many problem in philips led please help and i didn't received any wall mound stand... What is this yaar please help ...
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S
santosh66
from Delhi, Delhi
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required candle for water purifier.

I continuous tried over phone ([protected]) by 2 (Two) days, but i have not connected the phone, only computerized voice has been received as - please wait for grahat pratinidhi (Those are busy for another call) or send message on 56363 with the mention "philips" for call back. I already send a message for the same on 27.10.2017 at 19.27 hrs. But no call back till at 12.15 hrs. On 28.10.2017.

Santosh sarkar
Mobile no....
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Bilsu Jose
from Mumbai, Maharashtra
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display not working. (model no : 43pft6100/56)

Address:Ernakulam, Kerala, 682024

As i brought this tv from dubai, and it is working for past 7 month. Now it not switching on. I check with philips authorised service centre at kochi (Kerala) and ask then to give the tv to them. Beginning they told it is board complaint, after a month they told me that it is panel complaint and it is difficult get the same in india. They told me to take back tv.
So i went their to collect product, when i see the tv its led display...
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Anshum Malhotra
from Haridwar, Uttarakhand
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philips led 32 inch - backlight not working

Address:Haridwar, Uttarakhand, 249407

We are using 32pfl5039/v7 kz philips led 32 inch. On 5 oct 17 (20 days back), screen light is not visible on screen. We registered complaint on [protected] (Number printed on back of led), complaint number - deh[protected] (Service to be done by rakesh-[protected]), svc point written on message received is [protected] (Sanjay g). On 14th oct we receive the led with back light repaired/changed but the brightness/picture showing on screen is in...
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