Philips India Complaints & Reviews

The tv we purchased is less than a year old and it has stopped working. The service person asked to drop the tv at the nearest service station. It has been more than a month now and they are still not delivered the tv, even after repeated follow ups.

It is very frustrating to see such kind of pathetic service from philips.

I don't see any details on their escation matrix. The contact center only provides the...

My tv suddenly stopped working and a burnt smell started coming from it on 5.8.17. A complaint was registered vide complaint no. Del [protected] on 6.8.17.
Inspite of regular reminders and follow ups the service centre ([protected]) has not been able to provide us with any resolution till date. They have been giving us excuse of non-availability of the parts which it seems has to come from some place called aurangabad. We are still...

Dear sir
i have purchased a home theater / sound system DSP470U in the year 2014.
in oct 2015 the remote of the system stopped working . your customer care deptt advised me to get new remote of system from dizitek service authorised philips service center G-17/16 sector 15 rohini delhi 110085..
on 3/10/2015 i have purchased a new remote of system from your authorised centre rohini at a cost of rs 150/-
now in aug...

I bought phillips rs 2700 juicer grinder just a week ago but since i used it it's all parts going damaged every time... I made a complaint to customer care they sent the mechanic but problem never fixed and finally they said to pay for the parts which damaged... Why i would i pay for anything? It's defective piece... It's worse customer service & worst product i ever bought!! Totally frustrating...

Hi my trimmer stopped working within a couple months time and therefore i gave it at a repair centre in hyderabad. The closest one to me is 20kms from my place. I received msg regarding the repair being completed. But no one is picking up the phone in the repair centre. The alternate contact number given on customer care is of someone who has left the job. The next number of area branch manager is unreachable. What kind of service is this....

Dear sir / madam
We purchased a new philips television on 8th march 2017. Model of this tv is [protected] 43 put. This tv is misbehaving at the time of watching tv. Some disturbance at the time of watching of tv in some intervals like scrape bad noise. Please send a technician to resolve the issue.
Regards,
S. M. Solanky mobile. [protected]
35 tulsi vihar baghsevania bhopal m. P....

I am sending this mail to reveal the worst and irresponsible service of philips. I am wondering how philips became famous with this type of worst service.

I am a proud owner of philips mms6200 (Sound bar). I brought it 6-7 months before and it is not working. Since it is in warrenty, i took it to the service center (Authorized philips service centre, global electronics, west tambaram, chennai, tamilnadu. Phone no:[protected],...

Hello, i would like to resolve my problem as it was not given any priority by any of the service person and the problem was started after some time when i purchased my product and was facing this from past one year as still the trimmer is of no use to me and its just a waste. Will never prefer philips to anyone such a fraud products they share.

I hope my problem will be resolved as soon as possible....

I purchased LED 39' of yours around 1.5 years back, now some panel issue is there for which i am following service center since last 1 week now service center is replying it will be done in 15-20 days as service center does not have the parts..I don't know company like Philips have not stock of their led parts...???

I speak to company person he is saying 15-20 days is very common for LED's. I am very sure that i m not going...

I bought Philips Smart TV (43 Inch) on 07.07.2017 from Metro (Amritsar). It was installed on 10.07.2017. After two days it developed a Snag. It’s screen was getting white or blurred. I thought it is due problem in Cable connection and waited for two three days. But found that cable connection was fine. Then I raised a complaint with customer care. After regular follow up I was given Service request no.JAL[protected] scheduled to be served...

When i'll open my television then Television was automatic on/off i had already submit many complaints to dealer but there is no response from dealer . There is only 2 months when i bought ny television please resolve my problem quickly.. Otherwise i'll go on national consumer helpline my mobile number is [protected]. And adress is
Avdhesh Sharma
Mo katra raja sahab, Patiyali, Kasganj 207243...

My complaint no. Del[protected] dated 15 july 2017 has still not been resolved. It is understood that a component having description as power unit has failed and is to be despatched to delhi from your aurangabad depot. This has not been despatched till date by them and the tv remains unserviceable. My constant telephonic interactions with mr rajesh your delhi service center manager (Mobile no. [protected]) also have not yielded any results.br...

I had purchased led 32 inch t. V on 31/3/16 and 3years guarantee. I come to understand that panel board to be replaced. Today i complained that and staff attended
That work, but panal board no stock. Hence reset the t. V and waiting for purchase. They have closed my complaint. Hence t. V. Is
Not working at present. Kindly speed up the process and do the needful
Immediately....

I purchased 46'' LED TV in Singapore in 2012. 2 months back suddenly TV switched off and did not switch on. Technician came to check and took the power board first then main board and then TV also to check the fault. It too more than one month for me to follow up and get the details of what exactly is the problem and what they are doing with my TV. After calling everyone from Bangalore to Delhi to Singapore to Dubai and rigorous follow up...

Dear sir
We have purchased mixer grinder hl 7711 from vijay sales, tip top plaza hotel, lbs marg, thane west on[protected]. With in eight months having warranty of 2 years. Failure is nylon blades fixed on motor shaft become loose and not rotating cup blade at no load and load
Complaint was attended on 8-8-2017. Noticed nylon blade near shaft location worn out due to poor quality of material and workmanship of fixing nylon...

Hi,

My name is siddharth lama and i bought a phillips tower speak on the month of january 01 2017, and due to some electric glitch it got broken. So i called philips customer care on june and they sent a technician named rajesh ([protected]) who instead of fixing it made it worst. Then the technician gave up on speaker and told us that it'll be replaced. So for replacement, i spoke with abhishek ([protected]) service centre...

Want to know about the led television specification and guarantee / warranty given by the company (Philips).

I also know about the product details and want to purchase the item. Please suggest can i go for purchase of the item or any installation charges to be given. It is requested to help me so that i can understand about product specifications.

Please tell me about this email id - gajendra. [protected]@gmail.com...

Dear team,
On dated 6-july-2017, i logged complain regarding my mixer grinder hl-1645. My complain no. Is 7116239. After logging complain, your engineer visited to my house and bring one parts to service center for repairing. Now after one months also, he has not returned the product. I call many times to support team but they are not giving proper response. Every time they are telling, they are escalating the case with escalation...

I registered a request with philips tv service center so they send me a message with request no. Kol[protected] on 31st july, person came and repair the tv and told me that a 160v capacitor cost rs 960+service charge 443, total rs 1403. I paid him but later i come to know that a capacitor cost is less than rs. 100 so i call m/s ace (S) but they just ignoring the issue and telling me that they call but all in vain.
Name prakash gopalani...

I have given my philips mixi jar to seetharama radio stores, gudivada problem, mixi jar basement cracks. They have sent the jar to service centre, vijayawada. After 15 days the vijayawada service centre return thr jar without repairing
Because the new basement is not available and the parts of the jar not fitted as it is. Some parts missing. After repeated requests to seetharama radio stores, gudivada they have given
The jar...