Philips India Complaints & Reviews

I raised a complaint on 24 th may nd still the problem is nt resolved, I called up more than 10 technician number but no one is responding properly, unprofessional svc from waste brand. Complaint Dear Customer Your Reference no is BAN[protected] pl give Response Code R33531, if receive call within 1 hr.For online AMC visit www.vgservice.co.in

If my problem is nt resolved, ill post in all forum...

1. Cheating: Toll Free number is charging customers
I called [protected] on 6May17 10:25am. This number is listed as Toll Free Number. After much waiting they picked up the phone and at the end of the call I was charged Rs 20.03 for 801 second call.
This is cheating your own customers.

2. Very Poor Response
I put a request WO160-[protected] to service a home appliance on Wed 3 May17. Today is 6May17 it is...

I have complained 4 time in gujarat service center but every time foeverd complain in different locations, i am suffering this issue last 15 day, your engineer today come or tomorrow cume but but not visited last 15 day.. Please provide escalation for regarding this issue,

And main point my product in under warranty so why gujarat service engineer asking 1000 to 1500 money??? It's not fair... Why i pay any money already my...

Chopper was not working and lodged a complaint and the same was attended by the service guy with mobile number [protected]. He informed the case will be resolved within four days and after four days received a msg from the company as case is closed.

Now my query is how can the case be closed without resolution and send an sms enquiring about the satisfaction level.??? Justify your action. Please call on the mobile number [protected]...

I have purchased led 32 inches model 32pfl3439 & sl. No.[protected] at vasanth & co, chennai-600010 on 28/12/2014 vide bill.[protected], last month there is a problem in red colour and in visual, red colour are shown as yellow colour. We inform this to your chennai customer care and register a complaint on 12/04/2017 vide complaint no. Che[protected]. Service person visited on 13/04/2017 and informed that it is panel problem and...

I had purchased philips iron model diva, model GC137, serial number:[protected] on dated 22 june 2016.the produt is under warrenty for two years.the iron got sparked on 25 april. i purchased it from Vikas electronics Suratgarh (sriganganagar), rajasthan. i gave the product to the shopkeeper, He told me there is no warrranty of cable, if there is no warranty, than cable should not be faulty in such a short period of time.on checking the cable,...

My Epilator is not working. I have purchased this product online between July 2016 and Feb 2017 still in guaranty period. I do not know the exact date of online shopping. I do not remember from which online shopping site I have purchased Epilator. And the worst part is that i have lost the bill and there is no proof in my inbox mail. I took the epilator to service center but they said it is a scrap now and of no use if i do not have bill....

Have purchased a 43" led tv in jan 2017. When the tv was installed it was found that the input email was already displayed showing searched sites on the tv. To which the technician told me to check with the company if the same is a used tv. On informing the dealer they said it is a company issue. After several calls and reminders after 2 weeks finally it was informed that the tv was opened for testing and on closing the same the technical...

Dear team

After follow up from philips customer care email id philips.[protected]@pemail.in. I did not get any response. I never expected this from philips. Please look into my issue and resolve as soon as possible.

This is regarding my complaint no. PBLR[protected] & PBLR[protected].

My philips LED TV 32PFL7977/V7 was taken for service on 27/09/2016.
Sl No.[protected]. I have attached the...

I have bought philips led32pfl4738/v7 az on dated 5th oct 2014. With 3 year warranty (And now covered with warranty period)

But last few days my led getting power issue. And i was register a complain to customer care but my was not resolve yet
And complain number is :- bhu[protected].

So my request is please send philips authorized service engineer only, for checking purposes...

Dear sir/ madam,
I have purchased philips 32pfl5578 led (Exm[protected] from your authorized philips product distributor i. E. Sairaj electronics (Shirdi). This product having a warrenty period of 3 years (From[protected] to[protected].
My problem is, i have given my complaint to sairaj electronics 7 days before regarding faulty condition of my above mentioned led tv. But, still, there is no any action taken by your...

I had purchaagted a trimmer 6 month ago. It was being told that the warranty period is till 14 feb 2018. But rimmer stopped now. The motor of the trimmer nad battery is not working...
I dont know whom i need to contact.. Although i have all the doc. With me.. I want to replace my trimmer to be replaced other wise i ll raise this issue to your higher authority....

I M BUY ONLINE PHILIPS DVP2850 DVD PLAYER ON 23 MARCH 2017.
THIS PLAYER IS PLAY CD PROPERLY BUT WHEN INSERT DVD IN IT, ITS PLAY ONLY 3-5 MINUTES ONLY !!! IF I EJECT & AGAIN INSERT ITS PLAY 2-3 MINUTES MORE !!! SO I GO TO HERE'S PHILIPS SERVICE CENTER {Service Center Address : Samira Service, Nr. Dr Awari, B/H Dheeraj Sons Super Store, Pinjara Street, Navsari, Gujarat, India, Pin Code -396445}. THEY ACCEPT IT FOR SERVICE, BUT NOW ITS...

Hi - I am reaching in reference to my service request no "60-[protected]"...I have raised it related to my Philips Iron box which has not been functioning properly...Firstly, I was completly suprised to see that my request was closed without even anyone visiting my place to fix the unit...Upon escalation, somone has visited my place and he has the water tank has gone faulty and will need to replaced, he said will revert in two days time but...

No service at the door
I have bought philips home theatre SPA8000B/94 in the month of 02 Nov 2016. now it has some problem. but the service is very poor. Nobody is coming to make complaint. Very bad service.

Problems"

1speake is not working & also is not connecting in LED.
My complain no. SUP001/296517

Your service center calling to me regarding this issue but saying home services...

I purchased philips radio(rl834/40), order no is[protected]
11:26 pm, mar 25 2017. i received the item on 05/04/2017 . Product is not original . No users manual, no original emblem, no finishing and low quality . I compared with an original one so many different were there .The label describes about power voltage and serial number is too duplicate (serial num printed is :FG1A[protected], & model no:RL384/40)
.I swear its not...

I have purchased philips 3d blue ray home theatre htb3520 from vijay sales vashi, navi mumbai on 15 march 17. While purchasing, i have been told that music system will be installed within 48 hours by mr jeetu (Sales executive). Next day of purchase, music system has been delivered at my home. Till date nobody has come to install music system. 2/3 times i called vijay sales vashi, but i got poor response and feel cheated. Once philips service...

Sir,
As i have taken philips 2wt led bulb of quantity of 44 from the retailer Anand lighting address:-mahavir chowk, upper bazar, ranchi(jharkhand) on date 25/72016 and it is under 2 years warranty and the TIN NO:-[protected]. My concern is that the bulb got fused so i contacted the retailer for change and he totally denied saying that it got fused by 440wt through fluctuation bt i hv said dt in our area there is no 440wt line has...

Purchased led tv 32pfl3230/v7 on 13-11-15 from great eastern. at that time they told there is 5 years full warranty on philips led tv. So i purchased it over others brands.But now on 3-4-17 when i registered complaint (patchy spot on screen) customer care told that it is 1(full tv)+4(rest on parts) yrs warranty and claiming 500rs and service tax from me.
how they are making fool to customer? I request you to see the matter and make...

I have attached Invoice and paper given by authorized Phillips service center.

This blender was purchased in jan and in march it did not work hence i called Phillips and authorsed service center took this blender on 10th march 2017 and never returned till date.
I have tried calling customer care and they are not able to help me...I tried reaching the senior support but it seems they are always busy on another call or...