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Philips India Complaints & Reviews

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Last updated Jan 17, 2024
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Philips India Phone Numbers

Toll free
1860 180 1111
319
160
1860 200 0129
229
163
1800 102 2929
119
87

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Phone
+91 22 6691 2000
86
36
+91 44 6650 1000
53
32
+91 80 4189 0000
48
25

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Philips India Website

Philips India Head Office Address

9th Floor, DLF 9-B, DLF Cyber City, Sector 25, DLF Phase – 3
Gurgaon
Gurgaon District
Haryana
India
122002

Philips India reviews & complaints page 43

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S
snaqvi
from Delhi, Delhi
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Bad Service

Address:New Delhi, Delhi, 110025

Dear Sir,

I am a Philips customer, We purchased a 32" LED in November 2012 from Next in Lajpat Nagar. After warranty we took AMC in 26/06/2015 to 26/062017.

But now i did complaint 28 December, executive came and check the LED and take documents he needs. but we have no response. we did again and again.

after 1 month he bring TV with us and said some part will change and we will deliver in evening...
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A
Anmolveer Singh
from Mohali, Punjab
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Bluetooth speakers not working properly

Address:144011

Bluetooth speakers product code BT50W/00 bought in october 2016 through amazon are not working properly . it aslo not getting charged.something is wrong with it. Hoping to get my grivience addressed kindkly replace the product. showing faith on ur product was my decision.now in turn its ur responsibility to fix my problem at the earliest.

yours faithfully
anmolveer singh...
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S
singh madan
from Gurgaon, Haryana
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Reg repairing of led

Address:110096
Website:philips

Sir.
I have purchase a led philips tv 32 inch through online (Amazon) on 13/10/2016 vide invoice no gj-samb[protected] but same led got defective and i contacted with authorised repairing centre through telephonic but company tech/engineer told after checking of led that we unable to repair y of said led on free of cost and suggested that i[censored] want to repair than u pay amount around 9, 0000 to 10, 000/- on its repair i requested...
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S
s4sushilkumar
from Delhi, Delhi
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Customer Service not good

Address:Sambhal, Uttar Pradesh, 244302
Website:amazon

I have purchased a Philips Viva Collection HD[protected]Watt Induction Cooktop (Black) at 10th January 2017, i use only one day and next day is defective. I have complaint to customer care but don't give me any support to given address. He said that you will be go to philips agency.I am not satisfy with philis and amazon if you give home service than why you don't give home service ?......
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S
singhaasha
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product

Address:Mumbai City, Maharashtra
Website:www.philips.co.in

I had purchase a Philips 32 inch television set on 20/10/2014 from flipkart India online whose warranty was upgraded for three years.
The said television was not working properly hence complaint was lodged with the customer care Philips India on 13/12/2016 vide compliant No MUM[protected].
The said television was collected by the service centre for repairs on 16/12/2016 but returned back, with the report that parts are not...
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S
Subhash Chandra Kushwaha
from Lucknow, Uttar Pradesh
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Audio Maintinence negligence

Address:Lucknow, Uttar Pradesh, 226010

I have four years old Audio player of Philips. Due to mechanical fault I sent its on Philips authorised service centre, Acacia Electronic Care, Nirala Nagar, Lucknow on 6 Jan, 2017, This centre was 10 Km away from my residence. I get audio after maintenance on 17 Jan and pay Rs. 530 by receipt no 1742.
When I came back, found that no work was done. Fault was remained unsolved. Again I go to that service centre and complain for his...
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Address:Indore, Madhya Pradesh, 452001

Hello,
Hope you are doing great.
It's been almost a year and almost 9-10 times I have filed my complaints but I must say that the company's executives are so inefficient and so good at wasting time putting calls on hold and seem so uninterested to looking into the matter.The mixer is not working since the very beginning and after having many technicians visits I still face the same problem. I have even got several of its parts...
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A
Ashish Vijayan
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60-0004976310 - Mixer grinder repair

Address:560048

Its been more than 3 days that i have been send back and forth between Domlur & Banaswadi branches Bangalore to get the small work done. Both claims that my are doesn't come under them and try to push back to the other group. I talked to Domlur branch Manager Kanakaraj as well. If its not happening today he himself is claiming that i have to wait till Monday. I have mode more than 20 calls to both these branches and tried reaching out to...
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D
Dr. Rekha Bhutada
from Pune, Maharashtra
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Food processor - crack in acrylic juicer pot

Address:Nagpur, Maharashtra, 440001
Website:www.philips.co.in

Ref no. - "food processor" 700 w product model no. - hl 1660 rate - 8999/- purchase price rs. 7795/-, purchased on 09.01.17 from bapat shop, near sudama talkies dharampeth nagpur.

Dear sir, i dr. Rekha bhutada hereby would like to intimate you, i have purchased above said product on 09.01.17 & 1st time when i used juicer jar to make juice, i realized there is crack on juicer jar from which little juice was spilling out. br...
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S
sogo
from Chennai, Tamil Nadu
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Complaint against home appliance

Address:Gautam Buddh Nagar, Uttar Pradesh, 201306

Dear Concern,

I raised complains vide complain No.[protected] &[protected] on dtd.28/12/2016 & 04/01/2017 and also replaced part as per advice of your technician but instead of resolving old problem a new problem created by technician. Now when I start juicer, maximum juice sprinkled from side. I regret and surprise to say that instead of resolving problem your trained technician tried to misrepresentation like carrots...
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P
Pavan Chowdary Ravuri
from Vijayawada, Andhra Pradesh
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Not Happy with your product Mixer Grinder which is there under warranty.

Address:Krishna, Andhra Pradesh, 520003
Website:www.philips.com

To,
All India Service Manager,
M/S.Philips India,
Gurgaon.
Dear Sir,
I want to bring to your notice that we have purchased Philips Mixi on 30th Dec-15 at Maaraj (The Home Maker's Shopee) in Eluru Road, Vijayawada-520002 (Andhra Pradesh)- Kindly see the enclosed attachment of Bill for the same
On 19th Jan-16 we had problem with Jars and taken to the Service Center (Work Order No:[protected]...
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I
indrajeetlal
from GORAKHPUR, Uttar Pradesh
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DVD Player model no.WB00477/DVP2618

Address:Gorakhpur, Uttar Pradesh, 273004
Website:www.philips.co.in

I have purchased a DVD Player for above cited model on[protected] through Flipcart .There arises one problem regarding fixing of pen drive in DVD Player which was not working proper . Hence I lodged a complaint on the Toll free no [protected] on[protected] . complaint no is SUP001/311300/ But uptill now no any person attended to resolve the complaint I had tried many times to attend the complaint on toll free number but no one turn up to attend...
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P
prakashsugandha
from Mumbai, Maharashtra
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No installation since more than 3 weeks

Website:www.philips.co.in

We purchased philips air purifierAC4072 38 watt on 6th December through online shopping Amazon. Despite repeatedly calling customer care for installation, there has been no response. Philips customer care is saying they dont have any engineer for installation at Jodhpur, Rajasthan.

Amazon order[protected]
Customer Name- Dr Ram Goel
Delivery address - Plot no 6, Pal link road, Jodhpur, Rajasthan 342003...
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M
mnarl
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Philips xenium i908 mobile

Address:638183

Sir /madam I purchased Philips i908 mobile before one year.my mobile was fell down from this mobile touch was not working. I Search the touch in your customer service centre they said mobile touch price may be taken 7000 or above.which is actual price is 9000 then why can I spend 7000 rupees for toch only plz help me I over-all search by this product wherever I go products not available plz help
Your product of Philips i908 mobile...
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J
jaspindersodhi
from Delhi, Delhi
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Regarding HTL6140B soundbar

I am to state that I have purchased a soundbar model HTL6140B on 18/21/2016 from
Vijay Sales, Rajouri Garden vide voucher NO.311-DRG12-165DN 207. In this regard I
am to inform you that the product is a defected one. The manufacturing date mentioned
on the product is December 2015. It means the product is already one year old. NO one has come to install the same till date. I have myself installed the product and found...
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H
Hiinaa Jain
from Mumbai, Maharashtra
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Service and Complaint - ref WO160-0004712639

Address:400063

Rude Language used by Kushang from escalation Desk. When I was not satisfied as I had no confidence on the Service Centre he says you pick your product and go as we do not give any assurance on your product... Than the service centre executive Sandeep and Kushang start making personal enquiry while I am still having a conversation about some Varun.
Its only when I raise my voice that what is this they put me on mute and both are having...
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S
Satpal Singh
from Delhi, Delhi
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Service of LED TV yet not done after more than 1.5 months

Address:New Delhi, Delhi, 110087

My Philips LED TV not working since one and half month. After launching complaint, yet TV not repaired. Many engineers have visited and replied that Philips service center is merged with videocon or TV card is not available. I am frustrated with philips service support. I request you to either get it repaired or replace it. Complaint no is DEL[protected]

Satpal Singh, pH [protected]...
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S
syed jani
from Alampur, Telangana
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Philips lcd 24 pfl 3938 complaint

Address:Anantapur, Andhra Pradesh, 515001

Hullow sir, philips model no 24 pfl 3938,

Iam m/s mamavi electronics anantapur. andhra pradesh.

I am sale philips 24pfl 3938 sale customer dated[protected].in 3 years warenty card, card no is 49218, allready mention in website of www.poweroffto.in.
Customer allready complaint for nearly 3 months have online regestered, complaint no is pvij[protected], technician visited complaint is panel problem, technician...
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A
amethyst5858
from Ahmedabad, Gujarat
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Philips radios 384

Address:462032

I bought this radio from bhopal, m. P. India.

Its not working well from the day one. I even gave it for repair but no use. Its still giving problems. Radio stations can t be listened properly. Handle is broken in two months and aireal is broken in three onths.

Tho i am using philips t. V. Too and its working wonderfully since 5 years without any complaint. It gave me trust in your company and i bought radio without...
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Pankaj Kumar Choudhury
from Hojai, Assam
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Philips aquatouch wet & dry electric shaver at 600

Address:Kolkata, West Bengal, 400020
Website:www.india.philips.com/support

I had bought the above mentioned product from sankha blander, bongaigaon, assam on 09/06/2014. The product is excellent. But now the cutting head has worn and hence needs to be replaced. I had been asking the dealer for the part on payment. But he is not able to provide the same. Please suggest where can i find that spare. Regards pankaj kumar choudhury, [protected] (M) e_mail : pankaj. [protected]@gmail.com...
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