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Philips India Complaints & Reviews

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Last updated Jan 17, 2024
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Philips India reviews & complaints page 46

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S
Sumit Dutta 79
from Asansol, West Bengal
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TV

Address:713303

My complain no is PKOL[protected], It is register on 17th September 2016. Today is 06th October 2016. Still my complain is pending and I have no status when it will get resolved. Even I tried Mr chandan dasgupta of Kolkata office but he disconnected my call in the middle of conversation.
Which proves that you and your employees don't bother about customer .
Don't worry I will not let you go like this.
I will seek help...
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neetaadkar
from Mumbai, Maharashtra
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40 Inch LED TV

I have very bad experience I buy the TV after one year TV panel is not working properly . Just for one year use I have to spend 40, 000/- because I choose the Philips brand
Dear Sir

I had bought the LED 40 PFL 4958 from Shree Ram Electronics Vishrantwadi Pune Maharashtra in Aug/sept
2014
I booked the complain to customer care twice complain No.PRUN[protected] dt 6th Auguest 2016 &
PRUN[protected] DT...
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sanjayalshi
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Home theatre dvd player & fm radio not working

Address:Thane, Maharashtra, 400601

Purchased home theatre htd 5550 in around june 2016. The dvd player and fm radio not working from day one. Lodged complaint and the technician visited after a week, cleaned the lens and it started working temporarily. Fm radio he suggested to use long wire. After 3-4 days it again stopped working. Again booked complaint and again technician cleaned the lens and went away. Fm radio he said the problem is in thane area where fm signal is not...
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S
suniladkar
from Vasai-Virar, Maharashtra
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Request for my led 40 pfl 4958 panel replacement

Address:Pune, Maharashtra, 91

I have very bad experience I buy the TV after one year TV panel is not working properly . Just for one year use I have to spend 40, 000/- because I choose the Philips brand
Dear Sir

I had bought the LED 40 PFL 4958 from Shree Ram Electronics Vishrantwadi Pune Maharashtra in Aug/sept
2014
I booked the complain to customer care twice complain No.PRUN[protected] dt 6th Auguest 2016 &
PRUN[protected]...
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Address:Warangal, Andhra Pradesh, 506002

I HAD A PROBLEM WITH MY PHILLIPS SHAVER, IT WAS NOT WORKING
IN THE MIDDLE OF SHAVING.IT WAS NOT WORKING EVEN IF I CHARGE -NOT RETAINING THE CHARGE SINCE TWO WEEKS.
IAM A RESIDENT OF WARANGAL DISTRICT OF TELANGANA STATE.
In search of a service centre from online. i got the information in the attached PIC. Tried all the numbers and found no response.
With the information from one of my friend found the address...
+3 photos
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Nagaraja Jakathi
from Tirur, Kerala
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New tv within one month got problem in mother board

Address:Chitradurga, Karnataka, 577501

I purchased new tv in raghavendra music center, chitradurga, karnataka. But the mother board got problem within a month and now tv is not working. Is this quality of philips?? Is there any bad quality material using in these kind of tv..??

When i goes to purchase new lcd tv i selected philips because i thought it's having good quality in their electronics items but now it's found as lot faulty in the new items such as tv. br...
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S
Sundarramg Sundarramg
from Chennai, Tamil Nadu
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Motor repair which is untrue.

Address:Chennai, Tamil Nadu, 600093
Website:Philips

Few days back i took my mixie to philips authorised service centre licated at vallalar street, purasawalkmam, chennai. They called me over phone and informed that motor of the mixie is to be replaced which cost Rs.1800. Despite my explanation that motor cannot be a problem as the model of the mixie is water proof they did not accept it. Moreover, they refused to give me an estimate. So i took the mixie back and gave to a local mechanic who...
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T
tarunpriti
from Chennai, Tamil Nadu
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Scratch on screen

Address:Thane, Maharashtra, 401107
Website:Philips

Dear Philips India,

This is very unfortunate that my issue still not resolved nor any one contacted me for resolution.

I have purchased a Philips 40.2 inch TV through Flipkart on 5th Nov 2015. Tv got installed and was working fine however in Jan 2016 I recognize a slight scratch on the screen hence made a complaint to Philips Call Center.

So far I have registered 5 complaints including one request...
+8 photos
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D
Durgesh Gupta
from Gurgaon, Haryana
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Htb5151k, soundbar

Address:Faridabad, Haryana, 121003
Website:Phillips India

Dear Sir,

I purchased the aforesaid Phillips Home Theater system Sound Bar HTB5141K in October, 2015, after paying a huge amount of money as I was impressed by the features shown by the showroom, like 3-D, Smart TV etc., which were additional features and would transform the TV viewing an enjoyable feature. However, the after sales and support service is much below the expectation as expected from a reputed company like Phillips.br...
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A
Anuradha Chakrabortty
from Gurgaon, Haryana
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Led tv 4900 series

Address:Howrah, West Bengal, 711110
Website:Philips

Hi my name is Bidyarthi Chakrabortty. I purchased a Philips LED TV model: Philips 40PFL4958, purchase date:[protected], name of dealer: Great Eastern. Now half of the screen has be ome blank. I raised a complaint to Philips on 18th August 2016. The technician visited us and took pictures qnd said the tv would be replaced since it is within warranty period. The tv came with a warranty of 3 years. We were provided with the number of the area...
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R
Ruchira k
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Mixer grinder repair

Address:Bangalore, Karnataka
Website:www.philips.com

Dear sir
Complaint no-WO160-[protected]
I purchased products (mixer grinder) on[protected], and first use itself it got repair, I registered complaint on[protected], on 16th executive fom your end visited and told that mortar to be changed, and afterward no response from executive who was attended the complaint, then i only called to him but he was not picked the call for 3days then 4th day picked and told motar stock is not...
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Address:500028
Website:Consumercomplaints.in

I have given the subject casette recorder for repair to ur ahthorised service centre m/s mahalakshmi electronicsh. No. 3-6-369/b/5 himayathnagar hyd-29'on[protected]. So far the service centre has not retuned by casette player (As on today i. E[protected]. Otherdetails of my casette recorder as mentioned in the work order no. Are:model no 15aw557/10, sr no: il01001512. I therefore request u to look into the matter and arrange fr return of cassette...
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N
neetaadkar
from Mumbai, Maharashtra
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40 Inch LED TV

Address:Pune, Maharashtra, 411015
Website:www.consumercomplaints.in

I have purchased LED TV 40 Inch from MODERN / SHREERAM ELECTRONICS Vishrantwadi Pune in the year[protected] That LED TV control Panel has problem. i had given complain to PHILIPS. Engineer has came.He took Photos. First he told that he will change control panel but now he is refusing to change. He told that it is charged. But he is not replacing control panel as he is saying it is out of warranty. But Philips has given 3 years waranty. so...
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S
saisandhya
from Nagpur, Maharashtra
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Non-availability of philips air purifier of 2016 make

Address:Hyderabad, Andhra Pradesh, 500032
Website:na

I have paid Rs.27001/- to Reliance Digital, Inorbit Mall, Hyderabad on 10/09/2016 for above product Model No.PHILIPS AP AC4014. But the product available with them is of 2015(November) which we are not agreeable to take. After a week they are telling that 2016 make is not available anywhere in India. Please help us in getting the product of our choice through your retailer....
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V
vimal chavda
from Ahmedabad, Gujarat
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40 Inch LED TV display not working

Address:Ahmedabad, Gujarat, 380007

Sep 2, 2016
Replacement of TV, Worst Service and fake promises
Hello Sir/Madam,

I have called the Philips customer care and given a complaint on 3rd Sept 2016 (Complain No is PAHM[protected]), as our TV display is gone, only we are able to hear audio no video is displayed. We had purchased the TV on 22nd Oct 2015 @ Alap Electronics Ahmedabad. Since we have 5 year warranty.It is just pass 10 month now TV is in...
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A
Amin A Merchant
from Mumbai, Maharashtra
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42 inch LED

Address:Mumbai City, Maharashtra, 400053
Website:Philips India

My LED has been diagnosed with PANEL related issues. I was promised a replacement & given model nos to choose from, however nobody seems to be bothered. Its been more than 45 days & my complain still stands unresolved. I have made more than 50 calls without any concrete response from their side.

The company seems to be least bothered. I am keen on flagging this off to the CEO & raising this on every possible channel in social...
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S
sudhakar Reddy Nagolu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Philips 40PFL4958 102 cm (40) LED TV

Address:517501
Website:www.flipkart.com

I have purchased Philips 40PFL4958 102 cm (40) LED TV with 3 years warranty from flipkart online stores on 30th Jan 2015.

My TV display has stopped working on 9th sep 2016, I have logged a complaint with Philips, then I took it to service center. They told me that it is out of warranty since you have purchased this in the online store (one year warrant applicable).

Later I have contacted to flipkart customer...
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M
mithi83
from Charkhi Dadri, Haryana
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TV PHILIPS 39" NO POWER ON

Address:New Delhi, Delhi, 110067

Mai mithilesh kumar dubay mobil no-[protected] hai mai tv 39" ka 4 month before purchage kea tha.eka ek tv power nahi aa raha hi jiska mai complain 10 day pahle complain kea jiska complain pccc[protected] hi
aj tak iska problem solve nahi hua. phone karne par batya jata hi ki kit lagega jo ki abhi nahi hi. to mai ap sabhi s puchna chata hu ki mai tv Phillips ka laker galti to nahi kr dea.

kindly solve the problem urgentlybr...
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H
harshm4u
from Gurgaon, Haryana
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Delay in replacing the my portable speaker

Address:New Delhi, Delhi, 110034
Website:philips india

My name is harsh mehra. My product code is at10/00. I purchased this product on[protected]. My speaker is not working properly. There is an issue of volume up button not working and bluetooth connectivity. They had submitted my product on[protected] they told me they will replace my product within one week but till present date the service centre did not replaced my product just making the excuses that product is not in their stock. Kindly...
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Nishi Puniani
from Chennai, Tamil Nadu
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At10/00 bt wireless speaker not working

Address:110093

I, nishi purchased philips wireless speaker on 11.04.2016 from nutan electronics dilshad garden vide invoice no. Ne/ri/16-17/570. The speaker operates on charging. But after after few weeks it is found no charger is being fit. This piece being defective shut down. I had given to showroom for resolution on 26.8.2016. I was informed co. Engineer has taken it for checking & repairs but for last 15 days i am asking for same but in vain. Engineer...
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