Philips India Complaints & Reviews

My complaint number[protected] any my contact number-[protected], my juicer - mixture is not work date of 07/07/2016 and i had call your customer care talk with (akshay singh 07/07/2016 time - 5:45pm approx and my talk with him that my juicer mixture model no. 1631 and he told me with in 24 hr call you, our engineer nobody response any response me, they handled your complaint, after 24hr, i called your customer care with ms. prayerna singh, i talk same thing with her no response me and second last i talk same thing, she provided service center no. [protected] who's switch off, and last i call your customer care talk with mr. ashvani kumar they provide me both no. of service center mr. nitin kunder-[protected] who's switch off and second no. [protected] they not pick my call.
So kindly i hope you that you will help me.
Because m very tried again and again call your customers care about my complaint.

Sir, i already submitted a compliant against the led lights which are procured from a authorised phillips dealer, hyderabad, after giving the compliant 3 to 4 times a call was came to me from ur end, saying that we r resolving the problem shortly, but till today no replacement was done and one person mr. Kartik from chennai has talked with me on phone many times and he reuested me to send the not working led lights photoes on whats up, the same was sent by me to mr. Karthik and many times i called to mr. Karthik for taking necessary action and many times he said the problem will rectified tomorrow, but till today no action is taken place, iam facing very much inconveince for replacing, at present iam thinking that, why i choosed the failure brand of phillips led lights, my neibhourers are procured local brand led lights and they are working many times better than phillips, till today all local brand led light are working properly with out a single compliant.

Since last 20-25 days i have registered 4 complaints till date,
Complaint numbers:
1) ptna[protected]
2) ptna[protected]
3) ptna[protected]
4) ptna[protected]
I had repair 15 days back and after repair within 2-3. days my tv stopped functioning now i am following up since many days no one is helping me out, things are running in loop.
I have even escalated this issue but had no results.
Now i am cursing myself, why did i bought philips tv.

Very low standard customer service.
Was not expected this from brand like philips.

I had purchased Philips GC 1010 steam iron on 14th August 2015 through Snapdeal.com.
Sir, today the iron has started sparking all over, sometimes from the base and sometimes from the top. I am scared to use the iron anymore.
I would like to get it replaced as it is in the warranty period. I would like to know as to why does it spark so much.
Anuradha Goyle
L 1 B University of Rajasthan Campus
Jaipur
Rajasthan

Dear sir,

We are at madurai. My daughter has finished b. E (Ece) in 2016.
He search some job seekers consultant like shine.com. But they used your company name. A job at philips india ltd., bangalore. And remit rs.2000/- for documents verification first and send your resume to philips.

This for your kind information.

Thanks with regards,
Teekayyes.

Totally not satisfied for purchasing this product and also for warrenty..not working properly from the first day of purchasing..seller saying that we have done physical damage from inside of the cable..how can we do that for our own product ???.so please react to this..and sell good products

Dear team,
The problem is not resolve yet the fitting already been sent to customer service center to mr girish [protected] still the same as pending how the philips such a big brand not giving response,?? Find below mentioned complaint no for the same phl[protected].
???
For any query pls call on [protected]

Hello,
I bought Philips Pro skin Advanced trimmer of 3000 series in october 2015.
It was placed on 19 oct 2015
It stops working in the middle despite of full charging. Its not even 1 year for that product and it has 2 years world wide guarantee.
I am really upset that this product did not even last as it promised
I want this problem to be fixed .How should i go about it?
I will obliged if you put light on this problem since it is really bothering me.please do the needful
TIA

I have a juicer mixer grinder hl1643 purchased on 11th june 2014, now i m facing problem with product from last week, i trying to call philips consumer care in tamil queue from last week, no one picking up my call, i lost my warranty now,
Worst service providing by philips, i want solution for my problem.
Dnt buy philips products.
Worst consumer care support.

I recently bought a Philips HAnd Blender from Sector 18 Chandigarh. But it is very dis appointing, rather local appliances are far better.

Blender gets toooo hot with in two minutes that it is impossible to hold the same. also the blades are too small and blunt that it is unable to blend properly.
It take too much time, also there is no handle or stand where we can fix the blender in the kitchen, the rubber button is...

We had purchased yesterday a mixer juicer model no hl 1631 from ins canteen cbd belapur navi mumbai. A cover of juicer mixer grinder of model hl 1631 is manufacturing defect. We have purchased from ins canteen cbd belapur. So immediately exchange the product or send any maintenance person. We had already lodged a complaint via email to your consumer complaint.
Regards, please contact
g. G. Mehta (m [protected])
plot no 7, road no 17, sector 19 new panvel east navi mumbai 410206

Ordered on 13 january 2016 order#[protected]
Invoice
Shipping address
Mani shankar pandey
House no-1304/3, opposite-navodaya school
Daman
Daman, daman & diu 396210
India
Payment method
Net banking: state bank of india
Order summary
Item (S) subtotal: 197.00
Shipping: 30.00
Total: 227.00
Grand total: 227.00


The soup maker is not functional

There were cracks in the outside cover of the base unit. Company person promised to replace the cracking cover of the base unit but when we are seeing more cracks now in the replaced cover. Either it was not replaced at all or the quality of the cover is poor. Model hli645/00; s. No.1524/114207 date 28/11/2015. The company made me to carry the item to their service center in jayanagar causing more inconvenience & discomfort. It is the responsibility of the company to solve the issues at our doorstep for having sold an inferior product. However it has made to shuttle between my residence to their service center twice. I had undergone shoulder operation in may 2016 & it caused me a lot of discomfort. Without solving the complaint properly the company claimed to have resolved the complaint. I'm not satisfied with this item & want the entire set to be replaced by a new mixer grinder or let the company take it back & refund the money to me.

I have ordered philips s 309 on flipkart dated 2 june 2016, order no. Od2061*71000. The mobile set was delivered on 4th june and discovered that the charger of the mobile set is not working.
Plz replace a new charger instead of that non-working equipment.
Thanking you in anticipation,
With regards,
Radhikanath mallick
Kolkata - 700 007

I am writing to be noticed by Philips that Amazon has been affecting Philips band value in India, if you take a look on Amazon website, there are lot of customer suffering however Amazon doesnt want to understand & work on any. They just deny.

Amazon shouldnt charge customer for such stupid service. I received box yesterday with local packing, when I opened it.
Cable were broken, aux cable broken, no TV/DVD connector cable & it was not working at all. I called Amazon care, they said, they will send new one and I got message today, it`ll be delivered by 10th Jun after 6days, though they have taken back this broken/not working Philips box today, I am not sure why do they need 6days time ??


Worst worst service !.

I have purchase philips Led tv through amazon on 6 nov 2015...model no.40pfl5059...and i have rasied complaint but still my problem is no. Resolve ...and one o[censored]r respectative was comes in my home and solve my problem is temp bases and commit i will come ur home wth new speaker but till now nobody comes in my home and ur respectative no is [protected] and name is anirudh ..
Request u kindly resolve my problem asap.
Regards
Ashish
[protected]

Top cover of Philips Mixer 616 was broken, subsequently M/s Apex Service Centre, Sector-45, Chandigarh (Customer Service Center) was requested for supply of the same. The Service Center has failed to deliver the part inspite of my 3-4 months personal visits to the centre, every time the staff has assured that they have placed the order and I will get it soon. I am feeling harassed and have lost my valuable time and money for visiting the centre. You are, hereby requested, to kindly look into the matter on priority and Top Cover of Philips Mixer 616 be made available.

Worst service and product from philips.
I bought a philips juicer hl 7705 juicer and after buying the juicer handle got broken in the first month itself.
Then we raised the complaint immediately. But even after 7 months they did not fixed the issue.
Worst product worst quality. And worst customer service.
I have raised 4 tickets for a single problem.

Philips juicer old complaint - which was raised last yr august.[protected],
[protected] still not done. Now again raised complaint. No response.
New request wo160-[protected] this was closed without doing anything.
Now the new latest request is wo160-[protected]. Still no response

I paid and bought the juicer but have not used it. What an unfortunate product.
If this is the way if you guys handle then i decided not to go with anyof the philips products and would say the same to all.


Thanks,
Daniel jeganathan
Mob +91 [protected]

Dear sir,
This has reference to our chats held few days back with philips india on facebook; i have purchased a philips 2.1 speakers mms 6080b audio system on 22-may-2016 from agarwal electric company (Show room), lucknow. But he didn’t demonstrate the system fully as he had to close the shop at night.
But i purchased the system as i believed in philips.
Unfortunately at home i found some problems as if the system was not checked properly by quality assurance people.
1. Not able to connect it through bluetooth to my mobile. “no device found” every time.
2. Treble notes are inadequate
3. Some times the volume level looks to be sufficiently high even at first step of its minimum setting; unable to minimize it further to the desired level. Specially in early morning & late night it is required to reduce this volume level.
4. While playing fm sometimes an additional sound “khiss... Khiss” is heard which is very disturbing. Connecting antenna has no effect.
I lodged a complaint with the above distributor immediately on 23-may;
Philips customer care. Your complaint no. Is sup001/189694. Our service center tel no: [protected] will get in touch with you within next 6 working hrs
But the service engineer was sent to rectify the problem on 26-june-2016.
He opened front panel of sub woofer and started resoldering of all smds (Antistatic fine pitch devices) with a local 25….35 watt soldering iron; any way he couldn’t rectify it then he told me that he will change this card in next 3 weeks.
This set doesn’t have philips workmanship inside; it looks typical china make product inside it with philips stamp on it.
I am retired from the field of electronics and used many philips products/instruments and seen inside finish in my service life.
I have now finally come to a decision of returning the set as there are many other systems available in market in just half costs with even better frequency response / controls.
Please arrange for its return & do the needful at the earliest.
Best wishes
Rakesh mathur

Complaint number - pkol[protected] on dtd 02.04.2016
Ir / madam
With reference to our telephonic discussion (Your phone no. –[protected] at 15:54 hrs on 25 th may 2016, “you told me that the wall mounting equipment kept inside the tv box” but sorry to say it was not inside the box and also confirm by the store (You may also confirm).
O i request you please do the needful

Eller details : m/s. Bombay varity stores, benachity, durgapur - 713213 ph.[protected]/6530133
(Tax invoice no. 11/15-16 dtd 30.06.2016)
Regards
Ikdar