Philips India Complaints & Reviews

We have purchased PHILIPS Water purifier because of poor Services from Aqua, last year. We have changed filter even if it does not last more than two months irrespective of the cost. But today, when I approached M/s. Poona Redio, Pune, for filter. It was out of stock. When I again went to him after a few days and even after knowing and verifying from the authorised Dealers of Philips for its non-availability. He revealed the fact that...

I recently purchased a Philips DVD player from Reliance digital. The DVD player is causing white spots on my TV. Reliance digital is refusing to take back the DVD player and replace it. I gave the DVD player to Philips Customer Service. They have not yet repaired it after three days. They are also not willing to replace the DVD player. It is brand new DVD player with defects - white spots appearing on TV....

I had booked one parcel containing New Brand Philips Steam Iron GC1980/20 ( Rs 2021) from Jammu (JSVP Chartered Accountants )to Bangalore (R.M.V. Enterprises) through BlazeFlash Couriers Limited on 26th March 2012 vide receipt no.[protected]. Parcel was not accepted by the recipient so I asked Blazeflash courier for RTO (return to origin). I have not received the parcel till date. I had requested the courier company at Nanak Nagar, Jammu...

dear sir,
i ve purchased a 32" philips LED TV in January 2012 from pune central. its giving me problem in audio output since april 2012. its in warranty period. i ve complained about it to customer care almost 4 times, everytime they provided me with complaint nos but the mechanic or the service personnel didn't turn up to my house for repairing. the last complaint no. is PPUN[protected]. there is absolutely no response from...

Hi,

I had bought Philips Electric Shaver from Bangalore, Croma Showroom. Due to my mistake the shaver fell into water and since that it was not working and also was not getting charged. So went to the Pune Service center, Kedari Nagar Area.
Work order No:- [protected] was created since 11th Jan, 2011. They did not reply to me for nearly 6 months. It was really disappointing as no reply was from the service center....

I purchased the philips electric shaver from Bharat Distributors SCO 361-362, Sector 35 b, Chandigarh". The shaving heads of the above mentioned product got spoiled within 6 month of the purchase date, they got corroded, and i could not get even 10 shaves. And the servicing head of apex service center chandigarh refused to replace them, whereas the product is still in warranty period, and he asked for Rs. 3430.00 for the replacement,...

I installed a LCD TV 32" One and Half Years ago and it is not working after a thunderstorm.I have complained several times at different service centres in Kolkata to get the same repaired but it has been two months since i have called for service but still the service person has not been able to repair the same....

Bought one Philips radio, model No. DL 334(3band radio) from M/s Khanna & Co. 1902,Opp. Dariba/Gurudwara Sisganj, Chandni Chowk, Delhi - 6, on 9/2/2012 vide Invoice No. 2011-12/06108. The MRP printed on the carton indicated an amount of Rs. 805/- but the seller vide above referred invoice charged me Rs. 900/- indicating Rs. 100/- as VAT amount this I understand is blatantly illegal. Can Philips India intervene and save customers from...

We have registered complaint for my tv is not working and request to send your engineer immediatly, but engineer collected the tv board after one week then they said one component is must change in your tv.
Still itself we are not get the solution for that problem.
Registered No: bchn[protected]
Registered Month: December-2011...

Dear Sir or Madam: The following complaint has been undertaken against both Philips India & their authorized service center Micro Services located in Goregaon, Mumbai. We had called Philips Customer Care to report a complaint of our Philips LCD not powering on. The call center dispatched a Mr. Rai, a technician from Micro Services to our residence. The technician took the TV apart and tried to repair it. While doing this he blew up our...

My cell No [protected] , I have bought LCD 42' and 32' from Croma on 8.05.2011 under 4 years Warranty, In last more six times I have not complaint for repearing due to not working AV systems. In last comlaint have not made on 25.04.2012 and both LCD are working at all, But till nothing has happened, every time at call centre people are promising that it would within 24 hours. So please look my complaint urgently.
. Suresh...

Dear Sir/Madam,

I wanted to replace the filtering unit in my Philips water filter. After a series o[censored]nattended calls, i was able to log a service request(request# 190404). Even after 3 weeks, i am not able to get it replaced. Each day, the response that i get it that it will be done tomorrow. The appliance showroom had given me 2 numbers of the philips service center [protected] and [protected], both of which are rarely attended.Can...

i give complain to Philips costumer care on 28th mar 2012 reg no-pbsr[protected]
till dt my problem remains(no video) same
TV model-21pt5017/94b
dt of purchase-05th APR 2011...

Dear Sir/Madam,
Our daughter had purchased and presented us a Philips Music System-- CD SOUND MACHINE MODEL AZ1852/98, Serial No. GC [protected].. For this Set,we were given demo at the Philips Show Room at Shop No. 235,Second Floor, TGIP MALL, Sector 38A ,NOIDA..A sealed package was given to us. Initially ,we used this set to listen in the cassettes but later tried to use CD but it did not work. We brought this to the Notice of Customer...

I purchased a Philips LCD TV in Mar 2009. Around seven months back, it's power board had to be replaced and expenses were close to 6000. It took me around a month and in numerous calls to the service center to get it back. Now again the TV has gone down. Got very bad support from the call center people. Finally, I was told by the service center people that the Tuner card had gone bad and it costs around 16000 rupees. Such sub-standard...

Dear Sir/Mam

With great dissatisfaction of After Sales Service of PHILIPS (LCD TV 24PFL4505) I am logging this complaint hoping somebody is there to listen me.
In Dec 2010 I had purchased a Philips 24 inch LCD TV from KD Electronics Noida. Just after completing 1 year of warranty in Jan 12, TV start creating problem in Display.
I have logged a complaint(ID: PGZB[protected], Name: Devendra Singh, Mobile:[protected])...

I purchased a philips electric iron from M/s New Jagdamba Watch Co., Lodhi Colony, N.D., on 08/12/2011. When we opened the pack after 10-15 days, we found manufacturing defect. it’s water tank was leaked.

We approached to the company call center at [protected]. complaint no. 753256. Service centre person visited after 2-3 days, and told “it is a manufacturing defect, please visit our Gurgaon service center and get it changed.”...

Dear Sir,

I have made a complaint to Philips service centre as my TV was having some problem. The service centre details are , M/s Electro Care , Shop No. 106, A63, Kamaraj Colony, Dr. Ambedkar Road, Kodambakkam, Chennai - 600024. Tel : 24849494, 24849393

But they gave me customer care number of [protected], and asked to register my complaint. I did so on 27th January 2012 and the complaint number is PCHN[protected]....

Dear Sir,

I already place my complaint soo many time against for 4 month old DVD i want to be repaired or replaced this but no body take any action ..............
below trail mail having identity for prior complaint

From: Manish Kumawat
Sent: Wednesday, February 01, 2012 12:47 PM
To: 'Philips Consumer Care'
Subject: RE: Confirmation

Dear Sir,
Greetings...

I have purchase one philips mixer grinder from Nandilath G_Mart,Edappally,Ernakulam, invoice no.EKM_15529
dated 22Aug 2010. This is not working properly,every time is going tripped when we trying to grind. Due to this
complaint I had send this mixer three times in Universal electronics,Edappally,Ernakulam and first time they replaced trip switch ,second they replaced motor itself and third time they do something and return back....