Philips India — not received any replacement it's more than 2 months.

Address:Chennai, Tamil Nadu, 600089
Website:Philips India

I have purchased earphones on 20/03/2018, but after the use of 5 months it stopped working so i went to philips authorized service center (Usb electronics, chennai, tn), i gave my earphones for the replacement on 04/08/2018, but till now i did not received the replaced product whenever i am calling to service center they are saying we did not receive the replacement of your product, it is more 2 then months, every time i get the same excuse from service center. Today also i called service center person told me to wait for 2 more weeks.
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Last week i purchased earphones in Paytm mall and 6months warranty is available but earphones are not properly working and no one can not lift my call???
So please take my complaint and solve it immediately.

Last week i purchased Philips earphones in Paytm mall and 6months warranty is available but earphones are not properly working and no one can lift my call???so take my problem and solve it.
Dhanaraj07's reply, Oct 5, 2018
Last week i purchased Philips earphones in Paytm mall and 6months warranty is available but earphones are not properly working and no one can lift my call???so take my problem and solve it.
I brought ear phones 6 months backs. After usage of 3 months they stopped working. I went to service centre and gave it. It was about 3 months but they didn't returned any new set, atleast they don't even responding properly. I want new earphones or return back my money. Model number : SHE4305BK100
Babuveera's reply, Oct 4, 2018
I typed my wrong model number.. Philips wired headset model number is SHE4305BK/00... It has been 3 months please take further actions and return my money or new headset within short time

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