PhonePe — amount credited to wrong person bank account

On 27th november 2017 2.58pm i transferred rs.500 using phone pay to my friend but it was credited to wrong person bank account and my friend is not received the said amount to his bank account. Please make needful help to get back the said amount as soon as possible.
Transaction id : p1711271458349595266773
Utr id :[protected]
Ticket no : 4488127
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I am credit for my bill payments by Phone pe 9oct.2017 at10:51a.m but payment is failed by phonepe and 1260rupees debited my account but still not transferred by account. I complained 10times but any responses by phonepePhone pe & costumer executive officer.
I have 478 rupees in my wallet which is refundable to my bank account,
After sending from phonepe wallet to my bank account, it is saying that your transaction is still being processing
But i want my money immediately to my bank account.
Transaction number: P1712051327185105238105

Mane kal mere bhai ke phone me phone pe download kiya or uski id bnake mane 200 rupees transfer kiye mere account se pase pi cut gye uske account me bi nhi aye mane phir uske account se mere account me transfer kiye uske pase bi cut gya na ki mare account me aye hmare 400 rupye cat liye gye

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