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PhonePe Complaints & Reviews

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Updated: Apr 1, 2025
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PhonePe reviews & complaints page 2

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S
Sajesh M
Jan 13, 2024
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Rent Payment still pending

I made the payment using credit card by using Phonepe. Amount has been debited from my card but amount not credited to receiver account at the same time amount not refunded to my credit card.

The Rent Payment is still showing as pending and I need to make this transaction successful as soon as possible. Please check and confirm...
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I
itsHarsh
Jan 12, 2024
Jan 15, 2024
This thread was updated on Jan 15, 2024
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Wallet balance not transferable

Wallet balance not transferable...
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V
Vins12
Jan 9, 2024
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Paid Rent through credit card

Paid Rent through credit card. Amount Debited From Credit Card. Transaction shows as successful. Amount Not Credited into Receipts Bank account...
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N
noisyboii
from Vizianagaram, Andhra Pradesh
Jan 2, 2024
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Transaction payment

Address: Vepada mandal
Website: Phone pe

I sent 1545rs for unknown Upi id, so I want return back my money in my account...
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Y
y. Sreekanth
Dec 31, 2023
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Account Blocked due to security reasons

I got a message stating that my phonepe account got blocked. I have submitted required documents at their help page and raised a ticket. Now my ticke status is closed and response is still "Account blocked due to suspicious transactions" even after submitting the required documents mentioned at help help page. I haven't done any illegal transactions. Please help me with unblocking account.
Thankyou...
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V
VASANSI JAIPUR
Dec 28, 2023
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Failure payment deduct not receive back

On 10/12/2023 i make an payment of Rs.906.50 to INDIAN OIL CORPORATION LTD through PhonePe but Indian Oil not received this amount. I also complaint online to phonepe they said that amount will reflect in your account but i don't received till today.
please resolve asap.

UTR :[protected]
Rs. 906.50
Transaction Date : 10/12/2023
Time : 09:24 pm.

Manoj Kumar Pandey
+91-[protected]...
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A
AKULA RAVI KUMAR
Dec 20, 2023
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Money credit/debit issue

Address: hyderabd

On december 8 2023, Mr. phanindra mobile No.[protected] had transferred 4000 rupees on phonepe to Mrs Deepika (mobile No. [protected]) amount debited from the sender but amount not credited to deepika, issue raised on phonepe (ticket Id[protected] &[protected] still there is no resoponse about the complaint....
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D
Danish8321
from Muzaffarpur, Bihar
Dec 18, 2023
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Refund amount not received in the bank account

Refund amount against the transaction id T2310141340091653593417 is not received in my bank account...
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P
Pragyanand Yadav
Dec 16, 2023
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For money refund deducted while recharging ICICI Bank FASTag

I recharged my ICICI fastag recharge with Rs. 1500, and the transaction failed(showing processing), but money deducted from my bank account. I want the money back....
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M
Manoj Kashikar
Dec 13, 2023
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Regarding Phone Pe Payment

Sir i Have done one payment from phone pe to the merchant of Rs.792 on 22nd Nov 2023 at 8.08 pm. The transaction shows successful message with UTR[protected]. I also do online complaint with ticket no[protected] on 24 Nov 2023. It shows me status resolved. whereas the merchant said that he yet not received this amount. But the same amount is deducted from my account. Herewith i request you to please resolve this as early as possible. Thanking...
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P
prithviraj399
from Indore, Madhya Pradesh
Nov 20, 2023
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Recharge done via PhonePe but Tata Sky didn't receive the amount

Recharged Tata Sky with an amount of Rs 3144 on 12 September 2023 via the PhonePe app and the PhonePe team confirmed that the merchant has received the amount (Merchant Order ID: YPHW[protected]) but TataSky is says that they haven't received the amount yet.

Please either recharge this amount to my tata sky account as soon as possible or refund the same back to my account (phonepe).

PhonePe Transaction ID - T2309112339299572499834...
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Address: 663 green city madhotal deen dayal ward jabalpur

Your phone phonepe account was deactivated on your request tap contact support if you want to active it again...
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04ansuman
from Kolkata, West Bengal
Oct 17, 2023
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Refund amount not credited in savings account but showing in phonepe transactions history.

Address: Kolkata

On 10 Oct.2023 I have received one refund amount of Rs.4621.12 from IRCTC, having transaction number P2310102030394914252462, but the amount not credited in my savings account. This is the 2md time in this month, it happened.
Kindly do the needful at your end at earliest.
Regards
Ansuman Ganguly...
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Address: 663 green city madhtoal deen dayal ward jabalpur

Your phonepe was deactivated on your request. Tap contact support if you want to active it again...
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Address: 663 green city madhotal deen dayal ward jabalpur

Your phone pe account was deactivated on your request. Tap contact support if you want to active it again...
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M
Mahadeva95
Oct 11, 2023
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Company has made me to invest 1430rs and cheated

Through phonepe I have made a payment of rs 1430 to EWT company and its fraud please help me to return back my amount as soon as possible...
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S
Shrikant.talawar
Oct 9, 2023
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Phonepe Personal account blocked

Phonepe has blocked my personal account, when contacted customer support team, they said because o[censored]sing same mobile number for both personal and business account, personal account is blocked under section 11 of terms and condition.
But phonepe couldn't be able to explain what is that section 11 and even in Phonepe website also, I couldn't find any such section in accounts and obligations heading.

But the fact is that,...
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P
Prithvi hn
Oct 5, 2023
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Not received payment

Address: Site 562 , mallathalli near deepa complex

Money has been debited from account but payment in phone pay has failed.....
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K
karunyalakshmi
Sep 24, 2023
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Loan amount not reached to LICHfl

Address: No.3 Thiruvalluvar nagar 2nd main street palanganatham, Madurai.

My Loan account number is[protected]

I have paid the amount of 10000 rupees from my phonepe and unable to clear the dues....
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S
Sajesh M
Sep 14, 2023
Apr 15, 2024
This thread was updated on Apr 15, 2024
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Paid Rent through credit card. Amount Debited From Credit Card

Paid Rent through credit card. Amount Debited From Credit Card. Transaction shows as successful. Amount Not Credited into Receipts Bank account...
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