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PhonePe Complaints & Reviews

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Last updated Mar 22, 2024
Complaints 3467
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PhonePe reviews & complaints page 2

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0
04ansuman
from Kolkata, West Bengal
Oct 17, 2023
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Refund amount not credited in savings account but showing in phonepe transactions history.

Address:Kolkata

On 10 Oct.2023 I have received one refund amount of Rs.4621.12 from IRCTC, having transaction number P2310102030394914252462, but the amount not credited in my savings account. This is the 2md time in this month, it happened.
Kindly do the needful at your end at earliest.
Regards
Ansuman Ganguly...
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Address:663 green city madhtoal deen dayal ward jabalpur

Your phonepe was deactivated on your request. Tap contact support if you want to active it again...
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Address:663 green city madhotal deen dayal ward jabalpur

Your phone pe account was deactivated on your request. Tap contact support if you want to active it again...
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M
Mahadeva95
Oct 11, 2023
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Company has made me to invest 1430rs and cheated

Through phonepe I have made a payment of rs 1430 to EWT company and its fraud please help me to return back my amount as soon as possible...
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S
Shrikant.talawar
Oct 9, 2023
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Phonepe Personal account blocked

Phonepe has blocked my personal account, when contacted customer support team, they said because o[censored]sing same mobile number for both personal and business account, personal account is blocked under section 11 of terms and condition.
But phonepe couldn't be able to explain what is that section 11 and even in Phonepe website also, I couldn't find any such section in accounts and obligations heading.

But the fact is that,...
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P
Prithvi hn
Oct 5, 2023
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Not received payment

Address:Site 562 , mallathalli near deepa complex

Money has been debited from account but payment in phone pay has failed.....
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K
karunyalakshmi
Sep 24, 2023
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Loan amount not reached to LICHfl

Address:No.3 Thiruvalluvar nagar 2nd main street palanganatham, Madurai.

My Loan account number is[protected]

I have paid the amount of 10000 rupees from my phonepe and unable to clear the dues....
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S
Sajesh M
Sep 14, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Paid Rent through credit card. Amount Debited From Credit Card

Paid Rent through credit card. Amount Debited From Credit Card. Transaction shows as successful. Amount Not Credited into Receipts Bank account...
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R
Raiyan Khan
Sep 9, 2023
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Return of electricity payment

I have recharged other person electricity bill yesterday ID[protected] Please return the amount....
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S
srini_royal
from Malavalli, Karnataka
Sep 7, 2023
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Wrong transaction via phone pay

I've transferred the money 70000 to an account but its sent to some ones account transaction details has been uploaded.

i've complained the nearest branch and receiver account has been freezed.
so please help to return the money as earliest possible....
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H
hrsa
Sep 6, 2023
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Account is blocked

Phonepe has blocked my primary account for no reason. I am a regular user of Phonepe and I have not violated any rules and regulations.
The call centre is also not aware of the specific reason. So I request Phonepe to unblock my account as soon as possible....
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I am facing a problem with Axis Long Term Equity Fund - Regular Growth - Growth, the redemption transaction got rejected due to KYC hold .
But karvy team said your kyc is already registered....
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A
AjayP125
Aug 15, 2023
Sep 10, 2023
This thread was updated on Sep 10, 2023
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Money transfer pending from 2 days

My money 1800 rs not yet transferd from 2 day
Trasaction id T2308130000376071016873
Utr id[protected]...
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S
Sans883
from Gwalior, Madhya Pradesh
Aug 14, 2023
Aug 27, 2023
This thread was updated on Aug 27, 2023
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Money refunded but not reflecting in account

I booked a seat in train on 8 june by using ixigo mobile application but it didn't get confirm so I initiated refund ixigo refund money in there application but I when click on refund button in the application money didn't reflected in the account ixigo customer care saying we have already refunded the amount from our end but there is a problem from UPI service end...
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D
dharmraj kumawat
Aug 8, 2023
Dec 11, 2023
This thread was updated on Dec 11, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong transaction payment

Address:311401,kodlai

1161+1999+99+1200+1299+200=5958
total wrong transaction
name-vishal varma jio ko transfer kiye gaye
unka mobile no -[protected]
lekin scanner ke photo se bhi dale the
mera name ha dharmraj kumawat from kodlai
banera bhilwara raj pin 311401...
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P
pgoyal13
Aug 5, 2023
Aug 27, 2023
This thread was updated on Aug 27, 2023
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Wrong item delivered by Pincode (SubBrand of PhonePe)

I ordered some items through the Pincode app but unfortunately, I received the wrong item. I immediately contacted customer support and was informed that it would be resolved within a day or two.

However, it has now been more than a week and the issue remains unresolved.

Despite providing them with all the necessary evidence, no solution has been provided. For reference, my order ID is OD2307262209571576066957....
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T
Tushar Ner
Aug 4, 2023
Aug 27, 2023
This thread was updated on Aug 27, 2023
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Recharge not done on BSNL no

Address:Kunal Icon road, Pimple Saudagar

I have done recharge T2307302150066781903373...
but still not received the recharge on the phone......
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K
from Bhadrak, Odisha
Aug 1, 2023
Aug 27, 2023
This thread was updated on Aug 27, 2023
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Fraud with transaction

Address:Bhadrak

On 10th of July I had a transaction of Rs.2000 through phonepe app but the transaction failed anyway. I spoke to the phonepe support team and according to their resolution the field transaction supposed to be get credited back to my account within 5 working days. It's been already 20 days passed, the money is not credited yet...
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S
Sree Harsha Bolla
from Hyderabad, Telangana
Jul 28, 2023
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Money deducted twice 3 times

Money were deducted twice when I booked metro ticket 2 times and once when I paid for a McDonald's...
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D
Dharshini S
from Mysore, Karnataka
Jul 26, 2023
Aug 27, 2023
This thread was updated on Aug 27, 2023
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11000 has been paid from phonepe through scanner to hero agro traders which belongs to SBI bank,but the amount has been credited to

We have sent 11000 from bank of baroda to Hero agro traders( SBI bank) through scanner from phonepay, but the money has been credited wrong account which belong to AXIS BANK, ACCOUNT NUMBER [protected]
MADHAPUR BRANCH.
IFSC CODE-UTIB0000553
ACCOUNT NAME-GOOGLE INDIA DIGITAL SERVICES, the UTR number for this transaction is[protected], we have contacted phonepay but they didnt respond properly, so we checked with...
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